Public Storage in Long Island City
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Long Island City, Queens County, New York, US
Site: https://www.publicstorage.com/se...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
Public Storage in other cities:
Great new location with plenty of storage options. Jesse was great! He was very helpful and efficient at helping me get my unit!
Zaiah made our experience amazing! He explained everything in detail. Made the experience smooth sealing. If you decide to rent here ask for him. You’re welcome 😂
Jesse was very helpful with everything. Answer any questions concerning your storage unit... Great customer service...
Zaiah was great. Place is nice and clean. Made the process simple and easy for me. Deserving of a 5 star.
The crew at this Public Storage location in the Long Island City section of Queens was friendly, knowledgeable, and top notch.Moreover, Zaiah, the team member who handled my account, was easy going, informative, and he helped make a potentially difficult situation far less monotonous. He realized I was about to rent the wrong type of space for my needs and helped my friend and I transfer into a much more adequate space.I travel a lot between New York and L.A. — as well as places in between and abroad — and it’s rare to experience this level of courtesy and service (anywhere other than a Michelin starred restaurant, maybe). However, If you need to stowe away items in a trouble free manner, then Public Storage is the place; Zaiah is the man for the plan.
Gissel was absolutely an amazing rockstar in getting me acclimated to this brand new facility. Her customer service skills was excellent and I truly appreciated the care and patience for the assistance I required.
The people working there were very friendly, professional and super helpful. The place itself is nice and clean and the facility is conveniently located.
Brittni was awesome helping us tour and see the different units. Thank you Brittni!
Quay was great and professional in helping us get a unit close to the elevator and helping us get our stuff in
Staffs here are very helpful. Gissel helped us do everything perfectly about rental. Surely to recommend.
Zaiah was Ana amazing help getting me a storage unit and navigating with the differences between the online price and the walk in price. He showed me my options through every step of the way. Thank you. The pricing was a tad confusing but was explained.
Gissel was very nice and helpful and made everything very simple and easy. Great customer service.
Service was excellent. Love the place. Zaiah dedicated to me and explained everything. The best 5 star service. Zaiah is the best.
Brand new building, super clean and well organized. Jesse was super helpful and friendly in getting me set up!
Jesse and Joe were very helpful in my move in today great service more then generous
Jesse was a great help and helped me to my unit
Gissel and joe helped me get a unit and showed me the way it was a nice experience
Great service – Zaiah was helpful, professional and friendly. Recommended.
Joe is the Man the best employee very helpful. I would highly recommend everyone to ask for Jeo. Thanks Joe.
We are so happy to know about the company services; Na-Quel she has a great costumer service, she explained everything what we need to get their services.
Jesse was very knowledgeable and helpful in helping in moving me into my unit
Fast services clean and full climate control. Thank you brittni.
Jesse was excellent I provided excellent service as well as the store manager
Gissell and Joe were helpful. Thank you so much
Brittni was super welcoming and helpful.
Jesse was very helpful today on moving me in today
Excellent service brittni was so helpful
Excellent help!
Total reviews rating 5
38 Reviews for Public Storage 2023:
Review №1
2022-08-13Update: Thank you so much Chris the manager for sorting out this horrible ordeal yesterday. Your compassion, kindness, sincere apology, and professionalism outshines the entire bad encounter we’ve experienced with J**.Your other staff Jesse, Zaiah, Quay at the front desk/lobby area are also amazing, helpful, professional, overall a great team.Please keep up the great work guys 🙏🏼your clean facility and bathroom itself is 4 stars ⭐️ Would be 5 if your long corridor hallway light 💡 auto shut-off would stay on a little longer? Will change my previous ratings now from 1 to 5 Stars ⭐️and delete my bad experience review. We do appreciate all of your help. Thank you.Sara B. & Peter P. - Unit 2**6
Review №2
2022-08-15Brittni is awesome👏👏👏Zaiah takes care of his client with a welcoming and professional attitude even when I arrive half an hour prior the place closes. He shows several available units for comparison, explains the rental process/agreements and answers questions clearly with patience. Thank you for making this storage rental experience easily. The space is new, clean and bright! Highly recommended!
Review №3
2022-07-26Great customer service. Joe, Gisele, Chris and Jesse helped me get the unit that I needed. They were amazing and helped every step of the way. Great people and great facility
Review №4
2022-08-03I love this facility it is very up to date and clean and Quay, the associate i had was very hands ln with finding me the right sized storage unit I needed. Definitely will be recommending this location to more of my friends thank you Public Storage.
Review №5
2022-06-09Amazing help got we needed quickly and were able to leave. Giselle who was helping us was super kind and answered all of our questions. Definitely will come here again whenever I need to store things.
Review №6
2022-07-13Jesse and Zaiah were incredibly kind and helpful, they made the storage process so simple!! Would definitely recommend this location to anyone looking for a place to store their belongings. Very deserving of a 5 star rating!
Review №7
2022-08-02Storage is convenient. Just steps away from queens bridge. Staff are great. Gissel have great vibes. Jesse is very helpful. And, cleanliness is a plus.
Review №8
2022-08-02Very clean facility. Professional staff. Gissel is an amazing property manager. She made me feel welcome as soon as I walked through the door and guided me through a tour of the facility. Will definitely recommend this facility in the future.
Review №9
2022-08-08Brittni was super helpful in getting us set up. It was seamless and quick. The facility is bright, new, and clean. 10/10 experience!
Review №10
2022-07-14This is a fantastic brand-new and clean safe place their prices are fantastic and the staff are totally amazing especially Joe Chris zaiah Quay They answered all my questions very polite courteous and professional they were eager to show me my unit into tour me of the facility if I wanted to the staff made this process so easy