Wheelchair-accessible entrance
Yes
Public Storage in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Accessibility
Phone: +1 347-352-9538
Site: https://www.publicstorage.com/se...
Site: https://www.publicstorage.com/se...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
Public Storage in other cities:
Comments (199)
Tiffany has great customer service. Very thoughtful and explains everything to you. Really appreciate all her help. Excellent customer service.
Tiffany Alma and crystal are great they always welcome me with a smile and the facility is clean
Tiffany was very nice and friendly and professional good customer service skills
Theyre horrible Ive been with them for several years Im supposed to be a valued customer yet I started there at 150$. And now Im paying more than I pay for my car insurance
Tiffany waited for me just to service me i must say her customer service is outstanding
Great Customer Service by an employee called Tiffany. Very helpfull with a neat environment.
Tiffany has the best service very patient and caring and knowledgable
Tiffany is a amazing she has a wonderful personality
Timely, courteous and professional.I loved the service. The Staff, Ms. ALMA, was patient and knowledgeable.
Crystal was very helpful with helping me find a unit and knowledgeable to what size I need and very sweet girl
We came in looking for a storage room but we weren’t sure exactly what size to rent. Alma explained everything very clearly and was very accommodating! I am 8 months pregnant and she made the process very easy! She even made suggestions as to what materials we need for moving some of our things. Thank you to Alma at Public Storage.
Tiffany was very helpful. I will give 6 stars if possible.
From calling customer service, spoke with Kent, awesome as well(he is located in Dallas, texas) to him getting me in contact with Alma at the Bronx location in brush ave, nothing but GREAT customer service. It doesnt stop there, Alma was patient, kind, and called me the same day to tell me that a unit was available for me to rent, and even called me after to tell me that she received the information on her end, and that i was all set for my move in date. If this isnt the type of customer service you are receiving, then you need to find you a ALMA. THANK you again alma, you made this process easy for me when dealing with an unfortunate personal situation. Happy New year to you!
My family and i have used this storage facility in between moves and I have no complaints. The staff was always nice and accommodating. I always felt safe when at the unit & felt like my items were always safely secured. I like how you need to use your key code to get anywhere to insure the safety of yourself and belongings. Krystal helped me today and went above and beyond all expectations. I give this place a 5 star rating!
Tiffany was the best. I came in nervous not knowing what to expect.. she greeted me pleasantly and showed me my options and Im very thankful I would highly recommend to see her
Tiffany is a delight.she is very experienced and knowledgeable kind and polite. I was in a bind and she was very helpful Im happy I had the opportunity to meet her and store here. Wonderful location as well very clean
Customer service was excellent. Pleasant personalities and always ready to answer questions with smiles. Clean environment. Alma always respond to me and all my queries. She made the moving so much easy no matter how many times you come to her about an issue.
Tiffany was very knowledgeable, pleasant and helpful. She took the time to walk me thru and explain the whole set up and registration process and to answer all my questions. I wish all interactions were that easy. Thank you!
Tiffany was amazing! 10/10 would come back again.
Great service all around! Shoutout to the young women working front desk Tiffany!, she came through with afro and popping nails!, and made finding our storage easy and smooth!! Thanks again!
Tiffany is the baddest in the storage game. She is 100% recommended. Come see her. Great service and will always come to Tiffany. Would never ask for no one else. An amazing job.
Crystal was wonderful! She walked me through the units and we got a smaller unit! She is extremely courteous and very knowledgeable!! Service with a smile!
I’m very satisfied after getting storage here, professional staff.Thanks Tiffany
I wanted to leave this 5 star review for this place. I was in the process of trying to get access to my storage locker after I lost my keys. Stephanie was great! She took her time to help me get into my locker. The locker had a double lock that was extremely difficult to open. That did not stop her from trying and she got it open for me. I want to thank the staff for helping me and I look forward for more locker help in the future. They were all very friendly and helpful.
Tiffany was very helpful and gave me the best deal. Thanks.
I walked into public storage as they were closing and Tiffany took her time to make sure i walked out with the storage i needed. We went step by step with all of my options and I’m so happy I’ll be able to move comfortably knowing my items will be safely stored! Highly recommend!
Alma and Tiffany are fantastic! They both know how to treat customers. They were Excellent and very caring. Thank you Ladies!🙏🥰❤️ You made my day easier!😊
Had an amazing experience finding the perfect space for my belongings. Tiffany not only helped me make the process as smooth as possible, but also saved me some money by showing me the actual space I needed. Would definitely recommend public storage.
The few times I have come here I find the facility to be well maintained and clean. Ive had great experiences with Tiffany, Crystal and Alma. They were professional and always addressed any questions I had.
Tiffany is very nice best service very knowledgeable
Could not ask for a better storage experience. Tiffany and Alma are amazing and go above and beyond to make sure your needs are taken care of - they and their entire staff exemplify what great customer service is about. The location is clean and above all, secure. Highly recommend!
Crystal and Stephanie are excellent, expert customer service reps. They helped me with my rental which will go a long way on my fixed income as a senior. Kudos and my heartfelt thanks!!
This is the best customer service I have received in a long time. Through all the renovations the manger Tiffany has been very accommodating and understanding. Keeping the lines open with communication to her manager. She’s amazing!! If I could give her more stars I would! The place looks outstanding! Even through all the construction
Absolute Great service from Tiffany 👌🏻
Alma was wonderful she was very helpful assisting me with renting a space.She walked me through the units. Also the facility was very clean. Thank you
When need to contact a customer representative and speak to a life personal not a automatic system, Public Storage on 875 Brush Ave, The Bronx, NY 10465 is the right place. Theres Tiffany with her professionalism, politeness and a sincere effort to help, made me feel very comfortable and confident that someone really wants to help. Thanks very much Tiffany and Im looking forward to do business with you again. 💪🏼💪🏼💪🏼
Our property manager, Tiffany, was absolutely amazing! And she’s pretty too! She made our visit easy and seamless! If you are in need of storage space, go see Tiffany at this location! You can’t lose!
Tiffany was really nice. Great first impression
I had a major problem with my unit. With the assistance of Tiffany and Stephanie, my concerns were addressed immediately and efficiently. The two of them went above and beyond, working in a manner conducive to successfully complete the task at hand. I used many storage units throughout the Bronx. I liked this one the best!
My experience with Public Storage at Brush Ave in the Bronx is good especially because of an employee by the name of Alma. She helped me out in more ways than she ever knew. I informed her about a family matter and being such a caring person the situation was taking care of and made it one less thing for me to worry about. It’s not because of that situation but Alma is always a warm welcoming spirit when I do visit Public Storage which was a lot a few months back. I hope your establishments have more employees like Alma.Thank you Alma!🙏🏼😊
I didnt have any problems with the locker.
I came in for an outside unit only. I was greeted by Tiffany. She showed me the only outside unit she had and it was way to big. She convinced me to rent inside. She knew exactly what size I needed and how to protect my tools. Great service! The building is super clean! I would recommend to anyone!
Tiffany & Mikalya best customer service ever, friendly & professional thanks for all your help!
Love it !!!! Customer service Malik gave me the best experience and made me more comfortable when renting my space. He explain every unit to me and help me make a choice. Much appreciate it.
Hi.I’d like to say A few comments about public storage on Brush Avenue. Firstly the entire facility is kept immaculately clean the floors units themselves. On the morning that I walked in Alma was such a delight I’m not being partial is true. She help me all the way through the contracting show me all around how to operate security boxes it has been just a simple delight. Go Alma. all the way through I’ll give you five stars. but if I could give 10 to Alma I will do so.sincerely and thank you in advance,Robert Zerillo
The service I received was prompt,friendly an very helpful. I was served by a lovely lady named alma .She helped me find the right space for my needs an guided me through the whole process so I understood everything involved. She an the service of the faculty was amazing!! Would recommend to all!!
Amazing customer service!! Can’t ask for nicer people. Location is kept up! Highly recommended! … Tiffany is amazing!!
I just had one of the best experiences here at Brush Avenue the team there is exceptional and very knowledgeable. All the workers were very informative and helpful when it came to the unit that I should rent and any supplies that I needed, I just wanted to thank Alma, Tiffany and Crystal for being the best storage experts and on top of that the facility itself is very clean and well kept I highly recommend this facility if youre planning on storging your items 10 out of 10 if I could give more then 5 stars I would
Alma was friendly and professional. She answered all my questions and showed me to different sizes so I could make a more informed decision.The place looked very clean and well lid.
Absolutely amazing service!!! ALMA was very helpful and gave me a great experience.: explained all details and assisted me with the process.. Thank you for all your Help!!! The location is gorgeous!!!
Great service. Tiffany is phenomenal!!!she makes me feel welcomed everytime I come.ahe has a very professional attitude. You should have many more Tiffanys. She keeps the place nice and clean also
Tiffany is sweet and friendly i highly recommend her
The reviews got me interested and I went to investigate and I spoke to Tiffany and I told her I’m long term and what I wanted and she showed me hospitality courtesy and respect and gave me exactly what I was looking for. I definitely recommend
Tiffany is Amazing, Helped us through a tough time by giving us 5 atar treatment and going over and beyond.
Alma was a great help from the time I walked up to the office until the process was over. Great service overall. Very satisfied. And the facility is extremely clean
Tiffany was Great!Thank you very much.
Tiffany & Doug are great they saved me money!
Greatest customer service ever!!!! 🙌🏼 Thank you Tiffany. I’ll start with how clean my storage was when I received the keys, easy access and whenever I have any questions at all they don’t hesitate a minute to guide me through.
Seamless experience. Needed to place a few items in storage and was more than pleased with the decision to choose Public Storage. Management seemed to be quite thorough in their knowledge and description of what to expect and how things operated. The unit was much larger than I thought. A great value all around. Would recommend to anyone needing temporary or long term storage.
Check in was great. Quick after a 13 hour drive. Storage unit was clean and easy to access. Tiffany and Crystal provides excellent customer service.
The women at the facility are true professionals. They have a true attention to detail, the facility is very clean and the covid 19 protection protocol is top notch. I highly recommend this facility for your renting needs.
They are very professional and helpful to their customers. Very informative and if I ever need another storage place for myself as well as anyone I know who’s looking for one I will direct them to Public Storage on Brush Avenue. Tiffany B. Is the Best!
Tiffany is amazing I always see her cleaning... she does a great job i highly recommend
My 1st experience at public storage went very well and easy, Tiffany was very courteous and professional
Tiffany is the best... she keeps her building clean... and provides great customer service... I highly recommend!!!
Tiffany and Stephanie are awesome, they really tend to the needs of the customers. I would recommend their facility. They run a tight clean ship... Kudos!!!!
This location is well organized and very secured. Also very clean. Signing up was easy. Thanks to Crystal! Her understanding of the services that Public storage provides helped the process go smoothly.
Miss Tiffany was great and kind I recommend this storage unit above all in the Bronx she deserves a raise 2 the fullest
Great service Tiffany is awesome
Tiffany was most helpful,patient and understanding while answering all my concerns. At 72 years of age its rare to find someone like her who shows respect and kindness. Obviously I took the storage space. Give her a raise !!!! Tony lotento
My experience today was the best. Jazmine showed great customer service during my visit. I also appreciate that she made sure I felt that my needs were being taken care of, and took her time answering all my questions. I would give today service a 10!
Alma was very welcoming and knowledgeable in the type of space that best suited my needs, she gave me a brief tour and also helped situate my belongings on the cart and elevator. You don’t get this type of treatment in much locations in New York City. You should definitely store your things here!
Tiffany and Malik are amazing. Great customer service. Dynamic Duo!
Tiffany is extremely helpful and friendly. She made sure that I had what I needed for my move and explained their process in great detail! Definitely recommended!
I am a long time resident of a storage unit here The representative Alma helped me out when I lost my keys with quick and efficient service to remove and replace my old lock and then went above and beyond with a reduction in price for residing there for so long and overall wonderful experience !! Thank you
Tiffany is a very great personality of a sales person the area is clean I would recommend this place to anybody OK
Tiffany was awesome. She made it easy for me to upgrade my unit and was very helpful.
It was a great experience, Ive never had a need for a storage space so my views were shabby, I thought they would be dirty, dark, rat infested etc., to my surprise the area was clean and very well lit, I was treated very cordially and was shown a space for exactly what I needed, no more or no less. The young woman who helped us was super, she knew her stuff.. Thank youAnniesa!I would recommend this location to anyone. First RATE!
Excellent customer service!!! Anniesa and Tiffany are phenomenal!!! I always feel my belongings are secured. Their hospitality goes beyond just business. Thank you!!!
Alma was nice so helpful and I appreciate her service very well
I just want to say that Anneisa, Tiffany, and Will were the only people that made my move easy! Through all of the struggles of my move and the constant changing and rescheduling of my Public Storage appointment, Tiffany was so understanding! She also called multiple times to see if everything was okay! Anneisa and Will helped me get settled in and provided me with all the help I needed ( which included chasing down a push cart/ dolly for me) and also answered any questions I had with such kindness! I will recommend everyone that I know to this storage! Thank you guys so much!!!!
I came to buy merchandise early in the morning and was greeted by two lovely ladies Tiffany and Shacena. They gave great service and helped me protect my belongings and even offered me storage when I’m ready I’ll definitely be coming back. Nice clean facility I’ll be back ladies
Asia,Denzel and the rest of the public storage staff . I greatly appreciate the service I received and the generosity. Its great to feel comfortable and have people that are professional in their work and take the time to assist in the best way. THANK YOU FOR YOUR SERVICE . Great doing business with you. Very satisfied customer.
Precious was amazing. She’s extremely knowledgeable about the operations and got me immediately to a unit that served my needs.I’m giving them a 5 star rating because I’m extremely satisfied with the service I received.
At this location they have a great team of workers. We were assisted by Genisha and Kisha who have a great personality and were very helpful to us. They really made moving and storage process simple and easy. We felt welcomed from beginning to end. This location is extremely clean and I would recommend anyone whos looking for storage to come here.
Keisha, jasmine and Felicia was so helpful and funny. Those girls made me want to rent here. I was explained the policies, they even stayed a few minutes late just to help me finish moving in. I had a great experience there and I think everyone should rent here and meet these beautiful professional young ladies.
In general the place is clean and well kept and organized and about the 2 employees Genisha and Keisha they are very friendly and professional. They both make always make me feel welcome. Just because of them i always love coming back and seeing their faces. i would hate to see people like them go you really cant find friendly service now a days.
The customer service at this location is the best. Thank you to Alma and the supervisor. They were patient, efficient, and very helpful throughout this process. The location is clean and safe. I wouldn’t go anywhere else. Thank you again Alma, you’re the best!
My number one concern was how clean is the storage place. This by far is one of the cleanest storage places I have been too. The moment my wife and I walked into the office we were greeted and felt very welcomed. All our questions were answered and we were given all the information we needed. Thanks to the two ladies Liz & Keisha. Whom were very professional and very helpful with my wifes and I decision to consider this particular location. Thanks Ladies! I would highly recommend this location to anyone. Definitely 5 Stars!!! Ronald (Riz) Jones
Came into the facility and every one was very welcoming crystal helped me and she was very informative answered all my questions and concerns, love this facility definitely recommend.
Alma was a very good representative she helped me a lot thank you so much five stars for that representative
I had an emergency at my home, and I had to put my things in storage, and the young lady here helped lighting the mood in this difficult time, I cant thinknthem enough. The youngs name Alma, Crystal, amd Tiffany you guys are Soooooooo amazing thank you again.
Our experience at Public Storage was excellent. The customer service we received from Genisha was superb. She explained everything very clearly and was friendly and professional. The facility is clean and well lit. We highly recommend Public Storage for all of your storage needs.
D. Anniesa and Melanie are amazing customer service associates. I have been coming into storage for a month now, everyday and every morning they open on time, welcome me with warm hello and answer all of my questions about my storage unit and bill. KEEP IT UP GUYS!!!!!
It was very good Alma was informative and polite
Shacena was super great!! she was patient with my indecisiveness lol n even kept an eye on my 7yr old that was running arnd like a nut...Great service here...extremly clean!!! top of storage units are fully gated which certainly gives me the peace of mind i needed💪💪💪🙌🙌🙌🙌 #5STAR
I recently opened a locker and since the beginning to now the staff have been great. They have been helpful with my needs. Bathrooms are maintained nicely. Storages are maintained well lit. Elevators work fast and the security code system is easy to use.
I rent multiple units at this location, through all the recent construction and updates to the property, everything was business as usual for the staff. I was able to access my units and Tiffany, Shacena & Anthony are always welcoming and have good attitudes.
Very great staff. Great communication skills.And not only that this place has very competitive prices compared to other storages.The manager at the location is very comprehending. And the employees at the location are very precise with having great customer service.
Great experience never been to a storage facility before but the service received by Alma was beyond great. Would highly recommend this place to anyone.
What can I say? I just love the place! The staff is super professional, and likable; especially Genisha, whose charm and great sense of humor made our day, but most importantly, her suggestions saved us a ton of money. The premises are clean, and a joy to visit. I am very happy with the service:)
Alma was very, very helpful. She contacted me in less than 24 hrs with a unit at the the right price. Very professional and reliable.
Great customer service by Tiffany herself she has a great personality i highly recommend
I came to make a payment and received the best service ever from the manger Tiffany
First time using public storage and was very impressed with the cleanliness of the facility. The staff member Crystal was very professional, knowledgeable and had an amazing personality! Thanks Crystal!
My experience was so pleasant from the start when I made the reservation over the phone. When I visited the Storage warehouse the Manager Genisha, was so friendly & helpful. Everything was explained to my satisfaction. The other fact, the place was immaculate.
I recently moved from Georgia here to New York and I had been looking for a storage facility that would be easy and affordable including close to where I would be staying. I located the public storage on Brush Ave and Im very glad i did. I was attended my Genisha and Jonathon. Genisha deserved 7 stars she made everything very simple and easy. I was relaxed and felt that my items were safe. The space i rented was clean. She made sure i understood all the rules and regulations. Ill be recommending this location to any who need.
Tiffany is wonderful happy courteous and with a smile
Omar and Tiffany gave me a wonderful experience, which included excellent customer service, a detailed explanation of product knowledge, and an overall friendly and professional attitude. I will recommend this storage facility to all.
I absolutely love this storage facility, every time I come here everyone is always so polite and helpful. I am definitely glad I made the choice in storage my things here.
I came to this location to buy boxes and Genisha helped with that and almost had me rent a unit and I dont even need one. She is a Great sales rep. If I ever need storage in the future I will definitely choose this location.
After shopping around for prices I found myself at public storage on brush. It was much cleaner location than the other storage places I visited. The staff was great, friendly and helpful in every way. They solved all my problems and even helped me save a ton of money in the process. Liz, K isha and Genisha were great. Thanks ladies
I received outstanding customer service from guess what...a storage place. I came to property with my father (Michael M). The staff at Brush was welcoming with bright smiles and big personalities. It was very entertaining. I almost didnt want to leave, just stay in office and keep talking. They were enthusiastic about there job which is important in sales. The staff (Jonathan, Genisha, Kesha) all did a wonderful job and I cant wait to start moving in. Thanks again guys and Genisha I hope you make the cover.
Tiffany is a great employee and helped me very much yesterday in my time n need..and the facility is nice n cleanAlso alma was very helpful to me today also and also a wonderful employeeIm happy with this facility.
Amazing service from Tiffany
I was there Saturday and the customer service there was Amazing.. Alma showed us around and gave us all the information we needed thank you so much I will definitely recommend this place to others .. very friendly staff.
Staff was so helpful and friendly and I enjoyed my first time experience. They made everything so easy and it was very quickly. Genisha and Kisha definitely reassured my mind about renting a storage space for the first time
Miguel is very above 5 stars.He is very patient and courteous . His customer service is amazing. Great professionalism. Everyone here was great. Facility is clean. I highly recommend
Fantastic staff! The move in process went smoothly thanks to Tyanna. Access to the facility is convenient and the premises are clean. Office is well stocked with a variety of moving supplies. Highly recommended.
The staff at ths public storage are courteous and knowledgeable. It shows that they like their job and are willing to answer all your questions while answering phone calls. Thank you Liz and Gina for a job well done. I would recommend that you come here.
Tiffany is a great customer service manager. Great experience.quick and easy
I have been a long time customer of Public Storage. I recently went in to pay my bill and was shocked that I had recieved a rent increase. The very handsome young man named Jonathan calmed me down and was able to transfer me to a unit of the same size for $100 cheaper price than I was paying. I would recommend going in to this Public Storage even if you dont need a space just to look at this dreamy man named Jonathan. Thanks for the great service.
Alma made the process of renting a unit a breeze. She was very knowledgeable and the facilities were clean and safe. Best decision I ever made in choosing them.
My husband and I walked into Public Storage at 6.05pm when the facility was about to be closed. The staff could have told us to come back another day but instead, they responded by asking How can we help you today? ABSOLUTELY REFRESHING! Genisha gave us a run down of what the prices were based on our needs and took us to view the units without hesitation while maintaining a very pleasant disposition at all times. We decided immediately that we were going to book our unit and while Genisha took care of the paper work Jonathan arranged the locks and keys for our unit making the process seamless and efficient!These guys really made us feel comfortable and taken care of ...like any customer should feel when starting a new relationship with a business!Thanks Guys! We really appreciate it
This location provides amazing customer service. The rep who took care of me (Alma) was patient, energetic & professional. The location is clean & tidy. I highly recommend this storage facility.
Tiffany gives the best service she has great personality very friendly the storage is clean and her team is nice too....great job ladies I love it here I recommend to everyone
Tiffany made my experience very easy being my first time renting a storage unit. I will definitely recommend this place to anyone looking to step te anything. Thanks
Very clean, quiet and secure. I would definitely go with them again. Only negative thing I can say is the day of our big move, they shut down my elevator access 10min before closing. I was loading my last bit from my 14in truck rental and the elevator would not go up. Managers could be more understanding when it came to BIG moves like mine. It took 15min of knocking in the office to get the unhappy managers access to go up on the elevator. Had they given us those 10min I STILL HAD ACCESS FOR, everyone can go home happy. Another thing I wanted to add, I came the very next day at 9:30am (when they opened) and they were 12 min late to opening the facility and we had to wait on them along with other storage renters. Its contradictory. Other than the time issues, this place is great and you should rent it at ease just dont be late or early.
Great service from Tiffany and Alma
Alma and Tiffany was very helpful and pleasant and knowledgeable . They made sure I was comfortable and gotten the right space for my stuff.
I recently went to this Public Storage with my husband to get a storage room. First off the facility is super clean and the staff of Genisha, Kesha, and Jonathan are really experts at what they do. I would recommend this place to anyone looking for a place to store their goods.
Tiffanys service was outstanding...not many like her ...she is very nice and friendly definitely would recommend this storage place to everyone
Crystal was very helpful for a first timer. She made sure I was getting the right size unit for what I needed. She explained everything very thoroughly.
I made a reservation online and had never rented storage before. Once I came in I was instantly by Kisha. She was charming and helpful. She even showed me how to store my items and fit into a smaller space which ultimately helped me save money. Thanks Kisha!!
The expert help given by Charisma helped me determine what type storage unit I needed. She gave me sound advice and explained all facets of the storage contract. Great job.
What can I say about staff at Brush ave. Anybody who has ever rented or even stopped in has got the full experience of the amazing staff. Its like home away from home. Genisha is funny, personable and a great seller. I knew once I walked in I was going to rent but Genisha and Kisha (call them my Isha girls) wouldnt have let me walk out with out renting. It was great the way they worked together and made me feel like I wasnt just another sale but that I could pull up a chair and make jokes too. The best customer service I could ask for and TEN TIMES MORE! Thanks again ladies!
Usually im not the type to do reviews but, i just had to leave one today so that i can show the appreciation of the impeccable service i had at this Public Storage with LaKeisha! LaKeisha was wonderful in helping me find the right size unit, while keeping in mind the pros and cons for my future storage situations based on the storage unit size.i look forward to her customer service at a later date!
After shopping around for storage places, I found myself at brush . Boy was I delighted . The atmosphere as soon as you walk in was perfect . Positive energy . As soon as I walked in I knew it was where I wanted to rent . I was greeted instantly . All of my needs were met and beyonf. The girls at brush Liz genisha n kisha are the perfect team . People expect good customer service but I got outstanding customer service!!!!!!!!
Tiffany has been a wonderful manager underAll circumstances rain snow or sunny daysThank you for a such wonderful service.
Felicia & Kisha were very helpful with setting up my account. Made it real easy for me to move my belongs into storage unit I rented. I recommend ,Public Storage to anyone look for storage.
Alma Was very helpful and polite! Helped us choose the best option for our furniture.
Ive been s customer at this location for over 2 years and I am very happy with there service. They continuously help me save money, BEST customer service experience . Clean location, great workers, and great prices. Kisha and Jazmine are AMAZING!!!
Experienced and knowledgeable employees. Alma, Crystal, and Tiffany were extremely helpful.
I have been a customer for 2 years and have always left there totally happy and satisfied with the service. Anniesa and Aixa were superb with their assistance today and should be commended on there professional manner. Love, love, this location.
Your workers are very professional, knowledgeable and friendly. They were a great reminder that customer service still exits. Thanks Tiffany!!!
Very clean, and a helpful staff. Was in and out in under 10 minutes with everything I needed for my move. Speacial thanks to Tiffany, Annise for all your help! Would highly recommend to anyone.
This is possibly the mose nicest & well presented & staffed storage unit in uptown! They made me feel secure with all my important belongings and completely trustworthy! Thank you for everything guys(:
Genisha and jazmine were great. I shopped around and was greeted by nasty employees but when i went public storage these ladies made my day. A smile goes a long way ladies keep it up.
Best facility ever... never saw a place so clean... amazing service... great management... you rock ladies.. shout out to Tiffany
My experience here made me feel the love I needed at this moment. Made me feel like family and this whole move so much easier then what it really was. She is very helpful gave me the exact help I was looking for, in no time.
Tiffany, Alma and Crystal are the dream team here! Cleanest storage facility around!
Great prices and awesome customer service from Alma shes really helpful and very nice go to her she will get you what you need.Thank me later
Genisha was wonderful and her professionalism was outstanding. She made us feel comfortable and explained everything step by step. I definately recommend this storage place. Thank you so much Genisha!
Alma made everything simple and easy to understand. She walked me through the entire facility and explained everything. I walked out of there feeling comfortable with the entire situation.
I love this place. The building is clean and the staff is great. Ive been there for more than year and its always a pleasure to be greeted with such great customer service. Genisha and jasmine you girls are amazing!!!
Tiffany is the best. She helped me out showed me each unit patiently.
I did my reservations via online. Received unbelievable rates including 50% off the 1st month. Within a few minutes of placing my online reservation, I received a phone call from Genisha a sales representative of the company. We arranged a time to come in and see the unit. When I arrived Genisha was all ready for me with a padlock in hand and all the necessary paperwork. I was shown the unit I reserved and she offered another option more favorable for my needs. We went back to the office and within minutes I signed a contract, paid and was on my way. Incredibly fast. Genisha demonstrated unbelievable professionalism and is certainly a employee who values the time of prospective renters. I was literally in and out within 15 minutes. Genisha should have her name changed to SPEEDY. I am totally please and would highly recommend Genisha as the person to go to if you need a rental unit. She is not pushy nor does she force a upsell. She discusses your options but without coercing you. A+++++++++ From a Very Happy Customer.
I was looking around , just want to say Asia was awesome, she displayed interpersonal communication skills, shes patient and very nice , please make copies of her . I dont want to forgetZara , she was also very nice and professional
Good team at this location (Genisha, Kisha & Jonathan), with personalities to match. Best price in the area, as I investigated other options like - Extra Storage ( stay away from them !!); Cube Storage (almost 60% more expensive). Public Storage is the best for the price.Simply preview the exact storage area you would like and be sure it is the one on your contract (contract is month-to-month) and you should be good-to-go !!
Awesome service from Stephanie. Patient, informational! Thank you for making my experience seamless.
Customer Service was great! Service Rep Alma was amazing! Very informative and extremely helpful in assisting me to get the perfect size unit!!
Alma was wonderful. She was courteous, polite, friendly and was sooo helpful.
Great location, nice and clean and excellent customer service. The prices are great as well! I would recommend this location to anyone looking for a good storage place in the Bronx and surrounding areas.
Tiffany is very personable and has great service
Had a great experience at this location. The staff is friendly and super helpful. Thanks Alma for helping make this an easy process for me and my family.
Best storage place. Clean, friendly, and its really climate controlled. No gimmicks. The only issue is with the carts and signing then in and out can be a bit of a hassle, but at least theres carts available most times now.
The customer service are always good and the staff are also very helpful. And the building are very clean. And they seem to know you blas soon as walk in . Thank u ladies anniesa, tiffany and melanie
This place was amazing. Easy setup. The place is clean and the people were very helpful.I rented here last year and Im back again. I recommend this location to everyone.
Extremely happy just purchased my storage space with the wonderful help of Tiffany amazing customer service and extremely helpful.
I love how my review got deleted. Place needs to cleaned the halls had sand like material when you walk to unit. No climate control as it stated when first rented storage. Plus hours are to short especially or the location that it’s in.
Great service, Thank You Ms Alma
I recently went to public storage to purchase a unit and some boxes an employee named Aixa Soltren help me out with everything!!! She has great customer service. The store had everything I was looking for prices were good and ur employee made the experience even better!! Thank you
Awesome service very friendly and helpful. My first time but I will be coming back
1st month of my tenancy has not started off very wellArrived at 4;47 pm unable to get access told by mgr that access is closed at 4;45pm not 5;00 as promised I have a business and this essentially closed me down for the next day.advised the dist mgr Mr singh the next day who provided me a $100 credit and promised to correct the situation.received a how was your move in phone call from Jasmine who could not confirm changes to their access hours Company lacks flexibility when comes to servicing busnesses Basically good for personal storage due in part to their gate hours 9:30-6 weekdays and 9:30-5 weekends{correction 5;45 and 4;45 I will probably ride out this $1 a mo move in special and look else where company provides the basics
Hours were much better when first moved our stuff into our unit. Now hours are very inconvenient!!! They open too late to go before work, and close too early to access afterwards. So basically can only really access your unit over your weekend. Please extend your hours!
Denita Tiffany it was the best people at public storage very help full with information and telling me with boxes I needed . Please call me if needed they are the best worker at my new location. Thank you
Amazing Customer service by Tiffany and her partner (forgot her name).This is what you can call TRUE CUSTOMER EXPERIENCE.Good Job!!!!
I stopped by for assistance with boxes and Tiffany was very friendly , professional and helpful!!
Wonderful. Professional. Charizma was very helpful as was Tiffany. Location clean and central air comfortable.
Ms. Asia was knowledgeable and quite friendly. She walked me through the complete process regarding the storage unit. I felt secure in my choice of picking this particular storage facility because of Ms. Asia. Thank you Public storage. Thank you Ms. Asia.
I HAD THE BEST MOVING EXPERIENCE. I made a resveration and reserved a room smaller than I needed. The lovely ladies at brush helped me find a space that would hold all my belongings. I moved in and and got a few laughs in the process. Thanks ladies kisha/genisha again.
Tiffany is the best. Great manager. She is awesome amazing service
I had a very bad experience at a previous location several years ago, but came in to get box and spoke to Genisha she was very helpful and courteous. Because of her I will rent with public storage again.
Tiffany at the Rental office was amazing...very personable and helpful.She walked me through the establishment and went into detail with explaining everything.Very great experience
Excellent customer service!! Staff is extremely friendly and professional and I would definitely recommend this storage facility to friends and family. Thank you!!
Tiffany & Crystal are the absolute best. Great service. Highly recommend! Thanks!
Great customer service . Thanks to Tiffany an Wil for their wonderful help and support. Would highly recommend since their staff are so helpful.
Jeff, Annesia, and Melanie provided excellent service. They worked as a team and answered all my questions with a friendly and professional attitude.
Melissa Walker is great worker she gives the customer great service she has a great smile . Makes u feel good when Times get hard to move.
Total reviews rating 4.9
199 Reviews for Public Storage 2023:
Review №1
2022-03-30I must say that staff at this location is the absolute best. They will everything possible to accommodate and help their customers. I personally would like to recommend this place for your storage needs. Tiffany goes above and beyond for her customers and Stephanie the manager as well!! They were the best!
Review №2
2022-07-28(I am writing about my experience at a different location, but the person who helped me, Tiffany, is a regular here, so thats why Im writing this here). I had a wonderful experience with Public Storage, owed entirely to Tiffany. I came in looking to transfer my belongings to a different unit, and Tiffany not only helped me find the most economical solution, but she was warm and friendly and lovely to talk to. Would definitely recommend to friends and peers.
Review №3
2022-08-04Dear P.S, I came last week with my mother looking for a rental bcuz of horrible times. I was met and assisted by Tiffany, who in my opinion is an asset to your business. Her professionalism, and knowledge, with a little bit of compassion, allowed me to rent here for now. Tiffany IS an extension of your business, so Kudos to P.S. I look for continued success. Thank you Tiffany, keep up what your doing, OUTSTANDING!!
Review №4
2022-04-21I can’t believe that I was at other branch of Public storage while this branch has everything great! Professional staff, parking lot, clean storages and the most important thing that they don’t try to rob you like others.I feel so good and comfortable after getting storage here at Brush Avenue.Special thanks to “Tiffany” who helped me a lot.
Review №5
2022-05-15I want to thank Alma at this location for helping me completely my rental at another Bronx location with language translation. We were able to complete the process smoothly thanks to her patience and assistance. She’s an excellent addition to the company!
Review №6
2022-07-20Tiffany, is so professional, she very nice. If there was a star about 5 I will be happy to give to her. Nice work!!!!
Review №7
2022-06-17Tiffany is amazing!!! I was lost and confuse and she cleared everything up for me!! Such an easy transaction!! Thank you so much Tiffany!!!
Review №8
2022-08-15Tiffany was very helpful during the quick process I am very satisfied and appreciate the professionalism and great customer service.
Review №9
2022-08-13Alma was awesome she helped me with all my needs and very fast I recommend this spot to everyone in need of storage
Review №10
2021-12-02I have been coming to this storage unit for over a year now. Aside from it being so convenient to me, I love the customer service. Every time I come here, Tiffany has always attended us with the upmost respect and kindness. Always helpful every single time. Love her customer service.