Kerbside pickup
Yes
Puppy Paws in Ozone Park
Categories
Location on the map
Ozone Park, Queens County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
No
Planning
Quick visit
Yes
Payments
Cheques
Yes
Credit cards
Yes
Phone: +1 718-323-7297
Site: https://www.puppypawsny.com/
Site: https://www.puppypawsny.com/
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:11AM–7PM
Puppy Paws in other cities:
Comments (199)
SCAM DISHONEST SELLER!!! this company sold me a 4 month old yorkipoo who came with an ear infection and a hernia. this company was well aware that the dog had a hernia and decided it best not to disclose this information with me. I called and notified them that I had felt a hernia and they told me to have the puppy checked out and to call them back. once my vet confirmed the puppy had a hernia i called this company and notified them of what the vet said and they replied “is this for the yorkipoo? yes we actually had him scheduled to have his hernia repaired but noticed he was sold”. they offered to cover the puppies medical bill for the hernia at their vet. I notified them that i live in another state and had no way to come back to NYC. they notified me that was all they could do. I practically begged them to work with my vet without including me or giving me any money. the sales rep who pretended to be the manager until i asked his position said IF they would allow me to go to my vet I would have to come pick up the check. I accepted this offer with intentions to have the check picked up by a closer family member and they notified me the offer was no longer and was NEVER on the table. while expressing my frustrations they laughed and told me that was the only offer on the table. they did NOT tell me the dog had a hernia because they only cared about gaining the sale. DO NOTTTTT TRUST THESE PEOPLE. Stay tuned youtube video on the whole buyers experience from start to finish coming soon.
I came into the store to find a puppy & D’Andre was very helpful , he helped my find what i was looking for & also had great customer service. will be coming back soon !!
As I was driving by I noticed the store couldn’t help but to stop and look at the cute little puppies Mr Dandre was very helpful and informative I’ll definitely be back when I’m ready to purchase thanks
This place is amazing! The staff takes special care of all the puppies. Oscar made sure to tell us everything on how to care for our pet. He gave us suggestions that are extremely helpful. I highly recommend this place for buying a dog. Look who we got! Onyx, welcome to the family ;)
I got a baby from here and it was so healthy , wonderful staff, very friendly and I will be coming back for another one because of the staff DAndre.. nice place overall
D’Andre was helpful picking out dogs & provided great customer service, he came to me with a bring personality and was kind enough to start helping me out
Run Into Puppy Paw To Grab Some Treats For My Dog And The Service With DeAndre Was Wonderful. DeAndre Was Very Helpful!
They were very welcoming and the animal were reasonably price . We brought our Blaze for here.
My experience puppy paws was wonderful with the help of DeAndre! Very professional
Sorry my review is so late. My hubby and I were interested in a Jack Russell. I called Puppy City but got Puppy Paws instead. I employee said they were under construction (that was five months ago. I do not know now.).I asked them if they had any Jack Russells. He said he had a male one and it was the last one. My hubby and I drove there right away. As soon as we walked in my hubby spotted him.We fell in love with him right away.The down fall with them. Is that they are pretty pricey. They gave us a few things free for him. But the other things that they suggested us to purchase. They should of including that too.Other then that it looks like they do a good job with the puppies.
I waited a few months to leave this review to see if this so called business would rectify the situation they put me in. Instead of buying a puppy I could enjoy, I purchased a puppy that was SICK. My teddy bear which is a term they use nowadays for a MUTT. Turns out the dog was a poodle mixed with a Chihuahua. That part doesnt bother me so much. However they could not tell me what the dog was mixed with because it was purchased at a puppy mill. I was attracted to puppys shyness. PAID $2000 for a SICK DOG that would lead to the next few months of vet visits 1 to 2 x per week and a week long hospital stay. The vet was no help to me because I kept asking for paperwork and because she gets so much business from this pet shop they would give vague paperwork not explaining in detail the puppys issues. They did take excellent care of puppy at my expense. Puppy had diarrhea for weeks as well as vomiting weight loss msye needed full time care that took away from me working. I gave Puppy Paws a chance. I went back 2 days after buying her because she was lethargic. They asked me to pump her full of sugary vitamins for hypoglycemia that only worsened the diarrhea. They said they would call me and they never did. I emplore any one thinking about buying a puppy here to run in the other direction. I suffered alongside my puppy and will be forever TRAUMATIZED by the diagnosis of several different types of PARASITEs some of them contagious to humans. They will sweet talk you to get you to buy a puppy, its their job they dont care if puppy is sick. And they can not tell me the breeder is legit because I looked them up and they dont exist.
Great puppies. Adorable! Especially if your willing to pay high prices. (IF I KNEW WHAT I KNOW NOW). Bad business. Got two puppies from them. Took them to the vet in Kew Gardens and had them checked. Come to find out they had bad ear infections. When called and explained to them and they said they do not cover ear infections when I was told they would cover everything that is wrong. Also they lied saying the puppies where brothers and sister and the paper work said two completely different things. Not to mention there breeders dont even exist. Not to mention it took almost a week and a half to obtain the paper work from them. We would call and they would say the manager is not in or they dont have them. Had to pop up on them and all of a sudden they just came in one worker said and the other worker said they came in yesterday. I wouldnt recommend to no one. They customer service sucks no one know anything bout anything or nothing besides one lady with red and black hair. She was nice and cool and help the most.
Purchased a Zuchon Teddy Bear 4 months ago and everything is going perfect so far. I have my vet who has confirmed she is healthy. Hopefully, she stays that way.Update: 7 months later and this is my beautiful dog Mocha.
The best puppies the best care given to each and every puppy there. Highly recommended
Puppies are well taken care of. Lots of play time. So adorable.
Deandre is truly the best so sweet and helpful it was my first visit and he made my experience a great one !!!!
I got my puppy bella back in November my baby is full of energy and very healthy thank you so much 💗
Phenomenal customer service DAndre was very helpful during my visit I love puppy paws!
I came to this pet store last week and the service I receive from this young man D’Andre was over the top he help he look for a new Dog .
Amazing service very happy with everything the Groomer was so nice in explaining the intire process very pleased.
Selection of puppies were amazing. The staff was friendly and provided detailed information when it comes to purchasing a puppy. I cant wait to go back later on this summer to bring a new friend home!
Staff was friendly and the place didnt smell at all compared to many other pet stores I visited. Wide selection of breeds with average prices. Taking one star off because my puppy was found to have giardia (parasites) and an ear infection after a visit to the vet. Otherwise, hes healthy now and the store threw in some freebies too when i bought him.
Steer clear! They sell unhealthy dogs without disclosing current medical issues that require immediate attention.
They have very cute dogs most look clean most look not so clean ! Staff was ok friendly.. But crazyyyy over priced! 3’800 to 4’500 (3’200 if you pay cash ) and even though dogs are very cute definitely exaggerating prices . What a shame that you are taking advantage of people wanting a furry companion! Really wanted to give a cutie a great home but this pet shop is the most expensive place in the area
The moment you entered you were greeted with warm-hearted and caring people thanks to DeAndre for the excellent service
I brought my dog from here last year august. I paid $3,500 for a bull dog. The owner sold me a mut, I do not recommend going here for a dog!
D’Andre had good customer service and helped me find the pet I was looking for.
Okayie so I brought my dog recently and payed 3,500. I wish I could get a better offer well u see why. They didn’t give us toys or anything nor even a dog carrier. Only four can food and dog pebbles plus have vitamins. They weren’t really sanitary when carrying a puppy too. I wish I had time looking at the puppy of my. ALWAYS LOOK AT YOUR PUPPY!!!My little puppy HAD FLEAS. I ASK FOR an appointment but canceled so that was a huge bummer. Please don’t get puppies from here it was my mistake but I love my dog just the organization is horrible.
One week ago, I celebrated my princess birthday. I am so happy that Puppy Paws was part of our celebration! Miriam and Oscar provided great customer service! They were very sweet and made me feel comfortable in purchasing the best dog. Yesterday I came back and like I said before they made us feel very comfortable since we walked in. I highly recommend getting a puppy from here. Now we welcome Charlotte from our home. 🐶❣
Very concerning place, bought a maltipoo from this place a few months ago, i fell in love with him, a week later i took him to the vet and they told me he got an ear infection and parasites, i spend almost 300 just on the treatment plus he was already expensive. They didnt even let me know the puppy was sick and needed treatment, they dont care about the puppies!! Thank God he survived after all. (Puppy had parasite before i bought him)
Tony and Vanessa are AMAZING!!!! They were so kind and knew so much about all the dog breeds there. The pups are definitely treated with lots of love!! Highly recommend this place for your new fur baby!
DO NOT BUY FROM HERE!!!! This Place ONLY SELL SICK Puppies!!! bought a dog Maltese on November 12. On November 19, she became ill and I took her to the doctor, he tested for parvovirus, the result was positive. it is a very dangerous disease. she was given a drip, the day the dog was at the doctors, and at night she was at my house under the drip, under my supervision. in the store, the sellers said that they would not do anything. I took everything under my own responsibility, the doctors said that we had to wait three days, or she would survive or die 😟. we cried for days, fought for her life. and we saved her! then I met a girl who bought a puppy in this store one day later than me. and 5 days later, their dog died from the same disease 😢😢. the store paid money for the treatment, but they said it was not their problem. do not buy from them! I want this store closed because there are so many puppies out there who suffer from such bad people.
The puppies were cute but they mix theyre not full breeze
I am reading the reviews for this place, and many of the reviews are bad. It says that the owner doesnt really care about the animals here, and all he cares about is the money. He doesnt want to give refunds when your dog passes away, and lies to the customers. What I cant understand is, why havent this place been shut down? Why havent the animals been taken to a place where they are going to be loved and cared for the proper way until they are sold to a wonderful family? Why are people still giving this place business?? I dont understand. I love dogs, but I would have to have this place shut down, and have the animals taken out of here, because clearly this owner does not know how to care for these animals the right way. This is horrible on everyones part. Dogs are special.
They have good clean puppies and different breeds. Great workers and I love the puppy! Thank you Vanessa!
All the staff is incredibly helpful and so nice!! We got the time to connect with our pup before buying it. We received all the information we needed and more about our new pup. I traveled from the Bronx and I will definitely come back and recommend all my friends who are looking for pups and or dog services. Gloria is the best!!!
I bought my Demetrius who is a poodle in April from 🐶 puppy 🐾 paws. We were in the middle of the pandemic. The company was clean. The only thing I wished was that he was groomed before I took him home. He is healthy and well. The process with the company was amazing I wish is could remember who helped me, but thank you. The family adores him. I can’t wait to come back and get him a friend. Hopefully, a girl Poodle because that what I wanted but they didn’t have any at the time. I would highly recommend. Thanks for making the process easy for me..
I wanted to take the time and express how great this shop is! I want to send a special thanks to Oscar he was amazing! He went above and beyond with the purchase of our dog he explained all of our paperwork and even threw in some extras! A++++ my dog is very well behaved. Which speaks volumes of his up bringing mraning they take very good care of there puppies.We are beyond happy with our new edition Ryder THANK YOU PUPPY PAWS 🐾 FOR SUCH A GREAT EXPERIENCE & special thanks to Oscar!
I have gotten two Maltese puppies from this store, and they have both been such incredible additions to my family. Puppy Paws allows interaction with the puppies which is very important because you can tell they were well socialized and happy little pups. The staff at Puppy Paws was very helpful and a pleasure to work with, you can tell they love every puppy like their own!! Not only were they extremely helpful, but also gave me a great deal as well! Huge praise from me, I will DEFINITELY be telling my friends and family about this place!!
Had a good experience here, theyre very helpful. The puppies were well attended and cared for. I would definitely recommend them to anyone looking for a puppy to bring home.
Omg all I can say is this place is amazing!!! Super clean , dogs are beautiful and the staff is sooooooooooooooo friendly! They supplied me with EVERYTHING i needed with my dog ( including cage,bed,toys, food, puppy pads etc) and the price they say may be negotiable... I got my dog from here and all I can say is , if you want to get a dog than please these guys are the best!
If you are looking to find the cutest most adorable puppies ever then puppy paws is the place for you. During my extensive research throughout the five boroughs, this was the place that I received the best customer service, and the most adorable puppies ever !!I had the pleasure of working with Boris to finally get my pug puppy. I am very pleased with my experience. The price was great!!I recommend Puppy Paws to everyone who would like to bring a new addition to their home.Thank you Puppy Paws for making it a great experience in getting my first puppy.
I got my dog here on my 16th birthday. Which was 3 years ago. They sold me my shihpoo, they sold me my baby when he was sick. The whole time he was sick. When I went back to ask what they could do since they did give me my dog sick. They replied with “if he dies we can give you a new one”. I was in shock, extremely hurt. Thankfully, my dog is now healthy and happy. I’ve met many more people who have had the same or even worse of an experience here. Please be careful where you get your dogs at, if you’re gonna shop, go to a shop that ACTUALLY cares for their dog. They clearly treat the dogs horribly and don’t give them the medical attention they need. Only giving it a star because I can’t put no stars.
We were very happy with our experience and purchase. We have been to this store several times, and even purchased a puppy from them 15 years ago at their other location, when it was around, in Brooklyn by Avenue U (Puppy City). We finally found the pup that we liked, a Maltishu, and have had her for about one month. All went well, Boris took great care of us. They were happy to see us every time, and encouraged to keep an open communication channel if we had any questions about the puppy, etc. Puppy is doing well. Would definitely recommend. Thanks guys!
Our puppy died from Parvovirus 2 days after we brought him home and we are heartbroken 💔. Owner was horribly rude and refused to give us a refund. Although we believe in animal adoption, my daughter made the tragic mistake of purchasing a puppy from Puppy Paws. My kids were overjoyed when she brought home this little bundle of joy, a Lhasa Apso-Shi Tzu mix, so we just had to keep him. We named our adorable new puppy Marley. We had sweet Marley at our home for 2 days and everyone fell in love with him. The he started vomiting and having diarrhea uncontrollably. We took our beloved puppy to the vet right away but it was too late to save him. Marley had to be put to sleep because of a terrible case of Parvovirus.When we called the store the owner Boris gave us the runaround and said “this wasn’t his first time at the rodeo” meaning he had dealt with the death of puppies on numerous occasions. Boris told us to take him to court to get a refund rather than having the decency to refund the $3000 my daughter paid within 10 days as required by New York State Law.The callousness of this store and its owner is unbelievable. My kids are crying their eyes out over the loss of their puppy, and now we have to face the ordeal of a lengthy trial. To avoid total heartbreak, do not buy a puppy from this terrible store. They sell low quality, sick puppies from puppy mills. My daughter’s dream of pet ownership turned into a nightmare because of Puppy Paws.
I bought a toy maltipoo from puppy paws in April 2020 her name is Gucci. The staff members especially tanzeen were very knowledgeable and patience. I did have some issues with Gucci since I am a first time pet owner. Gucci wouldn’t eat and she diarrhea, Luckily she wasn’t a sick puppy. Huge shout out to Boris and Oscar they truly care for all the pets that leave the door. They took Gucci in to care for her. They would FaceTime me and call me daily to follow up to make sure Gucci was eating. My family really appreciates everything that Boris has done for Gucci. He truly cares for all the of his puppies.This is my first time purchasing a pet from a shop but I’m not sure if there’s any other shops that take your pet in, call you to make sure your pets okay, and weeks later still call to make sure your pet is okay.Boris truly made my first time pet buying experience wonderful. I’d definitely recommend everyone to visit puppy paws to purchase your pet.
I want to say this is the best pet shop Ive ever been too. My dog had a cold I I didnt even buy him there. The people working there helped me out and gave me free medication for my dog. One week later he was healthy and happy. Thank you so much Puppy Paws, I really appreciate everything you did for me. I would recommend anyone who want to buy a puppy to get one only at puppy paws.
I have to say that I found the loves of my life at Puppy Paws. Honestly, I have to say that I always have had the best experience walking in. Boris and his employees maintain the store constantly and to specific standards. They truly show love to their puppies and treat them as if they were their owners. I always get compliments on my dogs from people on the street. They tell me how beautiful, friendly, and sweet they are.
Puppy paws was so amazing today helping my mom feel comfortable with getting her first pup! They were so supportive and helped my mom get the puppy of her dreams. Can’t thank them enough for being so kind and great with the puppy’s there
Just had my dog groomed here for the first time and they did a wonderful job! I have a Morkie with very thin hair which is easy to trim all the way down. The groomer left my dog looking very neat and still with a lot of her hair! Best of all, my dog wasnt frightened and actually enjoyed her experience. I think I finally found my favorite grooming place.
Amazing place! The service was outstanding and the employees are so helpful. They take great care of all their dogs and really try and help you as the customer find the right dog for you! They are also very knowledgeable about their dogs and try to help in any way they can. Highly recommend purchasing your puppy from here!
Had a great experience at puppy paws. I was able to find a pompsky puppy and they are super rare! The staff was super nice, gave me great advise. Stephanie was very helpful for helping me choose my puppy.Definitely recommend coming here its very clean, pups are loved and maintained to the highest standards.Thanks guys!! We love our little Charlie!
Bought a Yorkie in this store a month ago. A day later the dog was coughing. The vet they told us to go to, said it was kennel cough. He has been on 3 antibiotics ever since. Nothing has helped! We have called the store 7 different times concerning this matter. The owner named Boris of course does not call back! I was hesitant to buy a dog in this store in the first place because of bad reviews and I should have listened to my gut! Still trying to see what defect this dog has?? Because I do not think this is kennel cough! I refuse to pay for anymore vet exams and medications. Hes coughing and choking 24/7. If he has a congenital defect..i want my 3k+ back!! Buyer beware!
I have to say this is the best pet shop Ive ever seen. I recently purchased my second dog from them and Im very happy with both. I always stop by to purchase Wee Wee pads and the staff is really friendly and welcoming. The place always looks clean and well kept . I would recommend anyone who want to purchase a puppy to do so at Puppy Paws. They truly have the best and healthiest puppies.
Employees are very friendly and always have the pet and customers best interest in mind. Highly recommended, and extremely happy with what they do for rescues and helping me bring mine home!
A great place to buy a puppy. I bought a beagle puppy a few years ago. Great payment plan. Very friendly workers.
I got my dog here 3 years ago it was supposed to be a teddy bear as it was sold and my dog got a lot bigger than expected but that’s all right I took her for a grooming which I paid 200 when u get home my dog had fiber and cuts all over her body. I would recommend to be careful with pets and treat them with love.
I love this place. They not only helped me find my beautiful little pupperz, but they also made me feel welcomed, gave me lots of information, an answered any question I had. I met 4 people who worked there, Gloria, Miriam, and Oscar. Unfortunately I can’t remember the name of the other young brunette (it’s amazing I remembered 3 names lol) but they were all so great and friendly. I definitely feel like I can go to them again for anything like grooming and supplies! I’m really happy I found this place online and went to it.
This store stunk and the puppies looked so sad. The sales people were also a little aggressive. WholeLooking at the puppy it’s like do you want it or what! Kind of attitude. Go to a place that will not make you feel rushed and will let you fall in love with your best friend first, especially since they cost an arm and a leg.
Dont know how to change the name on my account but my name is June Gangi, I have been going to puppy paws for almost two years now with my kids looking at their pups.We had lost our dog that we rescued due to a congenital disease. After going out to long Island, Astoria, flushing, Manhattan you name it, Ive never felt so welcome and comfortable. Nobody ever pushed or annoyed me.The staff understood I was anxious due to my experience, they were extremely kind and warm towards myself, my family and more importantly the pups. The shop is clean and the puppies are shown love and affection.I knew when I was ready to get another pup this was where I was going.Shame on anyone who thinks otherwise.Kennel cough its a cold most pups get it! Speak to a professional,There is absolutely no health guarantee- weather you go to a private breeder, a pet shop, or you rescue a dog. It is the luck of the draw.I personally seen staff take pups home with hypoglycemia on their own dime,bottle feed and nurse pups back to health.Its crazy to even think someone deliberately sell someone a sick dog.Just like people canines are at risk for anything and often that cannot be foreseen...any smart vet will tell you the same.I will always patronize puppy paws and feel so lucky to have my sweet little perfect pup that I received from them.He has brightened up my family and I knew he would because the staff treats the pups there as if they are their own! THANK YOU puppy paws for Rocco hes the best pup ever! We will be back to get him a bestie!
I found this place off Google after searching for months for a petshop that was highly recommended. This place has amazing customer service and I highly recommend this place to anyone looking for a healthy puppy. Right when we walked in, both staff members were completely generous and introduced us around to a couple of puppies. We fell in love with a Bichon Poo and we’ve had him for 2 weeks now. This petshop works with Howard Beach Animal Clinic PC, about 15 minutes from Puppy Paws, and guarantees discounts and your first visitation free. Even after you buy your puppy, you can call back the petshop for questions or concerns and they’ll gladly assist and advise you. You can also go back with your puppy for grooming services. I value the respect and generosity from Puppy Paws and they definitely deserve their 5 stars. Not only do they sell healthy puppies, but they also care for them the same way you will and make sure you’ll both end up happy.
I bought my Shih Szu from them in May 2017. The staff was super friendly and seemed to take great care of their puppies. I was impressed that they gave so many things free w my puppy like wee wee pads, toys a carrier and food. I had a bad experience w grooming when I took my Teddy Bear back there. He came back w blood clots in his eyes. I felt so bad that i put him through that. I said never again. In summary, i was happy with my puppy, but not happy w the grooming experience.
We saw Puppy Paws while shopping in the area and had to come back after seeing the cute Yorkies they had. The store has a huge selection of puppies! We ended up getting a Pomeranian and have zero regrets. They have pretty much any type of dog you want. The owner was very helpful and knowledgeable, he even gave us free supplies and food.The prices are fine, just make sure to negotiate like you would at any other store.If we had a bigger place we would have grabbed the Yorkie as well :( Hopefully he goes to a good owner.
My family & I have purchased three beautiful, loving shih-tzus from Boris at Puppy Paws and I would have to say I truly have had the best. experience. I cant even tell you the amount of compliments that I get on my dogs because they are rare looking and very well behaved. Boris always takes cares of my family and has built a wonderful trusting relationship. We cant thank Boris & Puppy Paws enough!
Walked past the front display with the most adorable puppies ever, went in and it was full of comfort, all dogs were playing barking and the staff greeted me with excitement! I came in to ask about grooming, they took my dog the morning after, they are so quick and reliable. The manager was real friendly and gave me training tips. I recommend this place, best in Ozone park!
Got our puppy here today. 12/20
Ive been inside a lot of bad pet stores where you feel bad for the puppies and just want to save them all. Puppy Paws never made me feel that way for a second and we were able to browse and make a rational decision and up till today we have never regretted getting our little Faith.
Today I purchased a puppy from Puppy Paws and I couldn’t be happier with my experience. The staff was so helpful in helping me choose a puppy. Tanzeen was amazing with helping me get everything I needed. Oscar was also AMAZING, I couldn’t be any happier. Thank you Puppy Paws
Just bought my first puppy and Im in love with him. Such kind and helpful staff they really care about the animals and make sure you leave happy! So happy I decided to buy my pup here !
I love this place! they genuinely care about the dogs they sell, and the place is always clean! they did a great job grooming the puppy i purchased from them 1 month ago
Made an appointment over the phone to have our dog groomed. They had my contact information and never contacted me to let me know that their groomer would not be in on the date scheduled.I appeared with my dog on the scheduled date, with a confused staff, stating lots of people work here, whoever scheduled you must not have known.They are friendly but they need to get organized. Thankfully a dog-owner in the area referred me to a place nearby where I took my dog.
On February of last year I just got a yorkie with my girlfriend, I never had a dog so I wasnt prepared for this experience and honestly its probably the best experience ever! The owner Boris was a very kind man and made sure that we had a very healthy and happy dog. He even stay very late after they close up to pick up our dog and hand him to us. And he still continues to care and ask for our dog even after a year has gone by. I definitely recommend this place to get a dog, from your first and many other times afterwards.
I just got my pomeranian here yesterday. Hes 2.8 pounds of energy. Boris was willing to negotiate the best deal for me and my family. He included a doggy coat, wee-wee pads, dog food, food bowls and a toy. Our puppy came with a microchip which I was personally very happy to have and 5 years of free vet visits at Howard Beach Animal Clinic. Boris was very nice and helpful and told us to go back if we had any questions comments or concerns. Im very happy with the new addition to our family. #supportlocalbusinesses
Thank you so much for our two angels, you guys have made our lives really good during some bad times. We cant thank you enough. I highly recommend Puppy Paws to anyone who wants a Healthy and happy Puppy. They also do grooming which is so look good. Basicall6i cant say enough good things that puppy paws has done for me. I really hope this helps another person feel my pleasure of life.
Boris is a reasonable guy. He always works with the customers, and he cares about the well-being of the pet. I still go back to the store to purchase food for my dog that I bought here because the prices are the cheapest Ive seen so far. I always go back here for whatever my dog needs.
Gives a bed for a 5 star review, my puppy came with 2 parasites and they refuse to refund even though their policy states that if the dog is ill or in a conditon where it shouldnt have been purchased then theyll refund it. I doubt anyone would buy a puppy while aware that it has multiple parasites.
The staff are very friendly and give you many options and tell you what’s good for your dog and what’s not. I have a really good experience there. Definitely recommend if your in the area.
Puppy Paws is the best place I know. The staff is very friendly and informative. The puppies you buy there are healthy and they come with a Vet Insurance for a full year. I am very happy I bought my Lili Snowball there. The grooming is one of the best! My Lili is one year now. Also, the holistic food they sell is one of the bests for puppies. I recomend Puppy Paws to anyone who wants to buy and enjoy a healthy puppy!!
I love the place and i brought a very nice little dog for my daughter birthday early gift. She loves the dog .😊🐶🐕
Very dishonest, was told my pup is a teacup. Turns out he’s larger than my normal sized dog!!! When I told them, they said to return the dog and another will be given. How could I, it’s been months and he’s been accustomed to my family. Don’t go here. They are Liars just to get their over priced sale price.
Extremely rude. Me and my 6 year old got asked to leave 40mins before closing stating they are closed. I would not purchase a dog from here. They was mistreating they dogs and bad customer service
The grooming experience is not all that. The lady cut my dog in several areas and did yelled at my dog while I was watching her. If you pay $100 for grooming I expect the best experience for my dog and myself. Do not recommend for grooming.
The place is very dirty, many puppies are very skinny. The maltese i got from there is sick after 5days, started vomiting and refused to eat. They overcharged too, i didnt check prices of other puppy stores so i didnt know the price range! I got a maltese male for$900! I call the vet and he denied the 1yr health guarantee. NEVER BUY PUPPY FROM THIS PLACE! I regret so so much!
We got my mothers chihuahua pup here and she is a precious little thing, the staff is very friendly and patient as well, not to mention the store is clean. My only grief is the prices but when you have your heart set on a pup they were willing to haggle with you.
Worth a visit. Clean and happy puppies.
I visited this shop plenty of times. March 3,2017 I walked in and fell in love with my baby (teacup yorkie)may he RIP. He died March 26 on MY BIRTHDAY. And the service I received from this company was HORRIBLE. The store owner or whoever he wants to call himself laughed in my face and showed NO REMORSE. Also he stated that my dog died because of neglect which was false! He was sick and didnt eat for a day due to some pertaining to his liver. Lucky I was able to get my money back after he told me he would give me another puppy and not a refund. THIS PLACE NEEDS TO BE SHUT DOWN!
Where do I start with this review...for starters I was tricked into thinking I was purchasing a very healthy Maltese but I was 1000% WRONG ! The same day I brought my new puppy Gucci home he was hacking I called puppy city and they insisted he had a cold from me traveling with him so I considered that as a possibility so I went back to puppy city ( which by the way is almost 2 hours from my home ) and got the medicine for the puppy so after a week he stop hacking so I figured everything was fine but then his stool had blood in it and I knew that wasnt normal so I called a vet near me to ask questions because I knew puppy city wasnt going to treat him properly so I took him to the vet they ran tests and I found out he had parvo a deadly disease to animals that if not treated right away is very fatal the vet bill came out to be an estimate of $2,000 I called puppy city and explained everything the first manager I spoke to (Boris) was very helpful he said they would take care of the bill for me not to worry but when I called back and spoke to another manager he wanted me to take the puppy out the vet and bring him to there vet so he can be treated which made ABSOLUTELY NO SINCE ! If hes already one place being treated then why can he stay there and you guys handle the bill the guy was very rude and nasty over the phone and he just hung up on me but long story short I lost the puppy because I didnt have the money to pay for him to come home I took puppy city to small claims court a month ago and they still havent paid me my money I dont want to have them shut down I just want my money back so I can stop being bothered with them but they are giving me a very hard time . SO TO EVERYONE OUT THERE DO NOT PURCHASE PUPPIES FROM THERE THEY ARE SICK !
I went into this establishment to get information on purchasing a puppy for my daughter. I was ignored the entire time that I was their, but when a Caucasian couple came in, the were greeted immediately. They even showed them the puppies that had just arrived today. I will never go into this establishment again. Horrible service. Prejudice at its best!!!!
This is my second dog but first from them... I will be back for all needs associated with him. I just bought a shorkie and we love him. The customer service was exceptional and patient.Oscar,the manager of the store,was the best. They answered all my questions Iand were very knowledgeable.I will be coming back If I need anything.
This place has some of the cutest puppies and it’s clean, but if you’re just a guest looking, you’re constantly pressured by some of the rude employees to buy a puppy for $1000-2000 every 5 minutes. The employees are nice to children but not to grown ups just looking
Hi this is my first time hear I am going to visit Puppy Paws on Saturday I want to know how much is the dogs? I really like that beige dog with the fluffy hair because its cute and adorable.
The employees are really kind. I got to hold a pomeranian. There are a little bit of dogs but i think the dogs are healthy.The german shepherd really caught my eye on him also the pomeranians. I also got to play with one of the pomeranian. This place is totally worth it. 😁
Brought my puppy from here. The staff was very friendly and they had a lot of options. Their also very flexible, and will try their best to work with you. They also give you free checkups for your new puppy. A true fan!
I had a great experience searching for my new household pet! Everyone was very friendly and knowledgeable. I cant wait to return and bring home my new puppy!
Love this place the workers are so nice the dogs do bark loud but its so good! i do recommend
Great atmomosphere and awesome customer service. They worked out a great deal for us and our pup has all the stuff he needs! Will recommend to new pup seekers.
I got my dog here in 2017 and when I first got him he was sick . They don’t seem to care for the dogs . If you wanna shop for a dog please make sure it’s at a place that truly cares for their dogs.
They didnt have a large selection of dogs/pups. Many young immature sales people. I didnt want to leave such a large amount money in their hands.
Got a great puppy and the price was better than the competition in Queens and Long Island for the same breed! 🐶
Beware when buying a puppy from this store. According to the Department of Agriculture, they have been buying from some of the worst puppy mills in the nation (one of which is pictured below). For more information on this pet store and other NY stores you can google New York Pet Store/Puppy Mill connection and do your research before you buy. Dont forget to always meet the parents of your puppy and visit where they live before you buy!
Crazy expensive.... better off getting a dog from a breeder. No wonder dog stores don’t ever last too long they are too greedy.
The best pet shop in nyc!!!! The employees love what they do, and you can see that in their puppies. Very good grooming too.!!!
The employees are nice and love dogs. I did not get my dog here but I come here to get healthy treats and outfits for my dogs. Great prices and I love it here.
I recently bought a shih tzu puppy from Boris at Puppy Paws. Boris was extremely knowledgeable and helpful. I would recommend Puppy Paws to anyone looking for a pet or grooming services!
We bought two dogs there our boy who is now 4 and we just got a girl dog who is a couple months old and Boris gave us good prices on both of them and both of our babies are so good and love them both thank you to puppy paws highly recommend this place
We just picked up our beautiful puppy!!! The store is amazing and the staff was so cool!! Definitely gonna continue shopping here for all our puppy needs ☺️☺️☺️
Got our gold doodle in this shop during co-vid. Very nice place and not over-priced. Would go back for more puppies.
Passed by the shop to ask if they have any cats or kittens available as their website saids but the saw me standing outside gently knocking and ignored me. Didn’t even took the time to find out what i had to ask?????? Unprofessional
I bought my dog here and I love this place. I keep coming back for grooming. I would highly recommend this place to anyone looking for a tiny little friend.
The only thing I could say nice about this pet shop is the ppl will help you but the prices are a little bit to high for there puppies.
That cut my dog so good I had to give them a tip even my kids said give them a tip so I gave them a 500 cash tip
Bought a puppy in late June of last year. All I can say is AWESOME. GOING BACK THIS YEAR IN JULY TO GET MY FUR BABY A FRIEND
Very thankful with the personnel especially Tanzeen who helped me to make the decision of getting a puppy for my son. Day 1 today feeling happy. Bienvenida J Sanchez
I was very happy with my experience here. The staff were knowledgeable and eager to help. So happy with my new puppy!
I got the best dog I couldve asked for at this spot. Shes a year old and healthy as ever. We also got her at the best price we couldve found at a store, great place.
Worst place ever. They gave me a sick dog and he was having problems all of his life. That life was sadly only 4 years. They sell sick dogs. Do not go here.
Cute dogs, great service any questions that I had they answered to my understanding. Definitely recommend this place to get a puppy.
Puppy paws is the best place to buy a puppy from i called the same day got the dog the same day the came with all his shots he was washed and cleaned he came with a mirco chip for tracking if he gets lost they have alot of supplies i got a bed cages clothes and toys they have great service they gave me alot of details on how to care for the dogs and things to look out for and what to do there prices are amazing the people who helped me where gloria and myriaum
They let you play with the puppieeeeees!!!
Was a great experience everyone was helpful, friendly and funny and they also gave us a free cat with the puppy we bought!
I brought my King Charles from Boris very nice man in dash was a reasonable price thank you Boris in staff dash is now 3 years old goin strong
We were taken care of by Boris this is the first time I have a yorkie he was very professional and knowledgeable and he gave us a good deal on a toy yorkie.. a year later and he has grown to b a healthy beautiful dog ..this year I am definitely going to get another dog as a playmate for my dog Thor.. best place to buy a dog
This is one of the best puppy stores i deliver to. I wish i could take all my puppies here.
Great customer service. Welcoming and willing to answer all questions. Definitely recommend to visit.
Today we were just shopping around with my wife and we found this place and I ended up getting our new family member! Totally recommend this place! I just can’t believe that tonight out of nowhere we got our new family member hahaha !!! I’m so happy thanks Oscar and Gloria!
Very clean and nice pet store. Adorable puppies, but very expensive...
The puppies are so adorable and cute but the price is soooo exaggerated
Theyre very nice and helpful there and I have a lot of things your new puppy will need a very friendly
They have a large selection of beautiful puppies. The place is new and clean. Will get my next Puppy from them.
Very helpful and informative. They had A limit of how many people came into the store, which I loved (due to covid). Thanks you guys again
The staff there was very helpful and nice, they help me and my family choose the right pet answer all our questions gave us a good price, we leave very happy. Thanks again guys for your help.
DO NOT BUY FROM THIS PET SHOP! THEY SELL SICK PUPPIES,I MADE A VERY WRONG CHOICE FROM BUYING MY ENGLISH BULLDOG HERE, NEVER AGAIN!ALSO THEY SAID THE BULLDOG IS LOVELY WHEN ITS AGGRESIVE AND ACTING WEIRD
Workers are so helpful!
This place is amazing there patient and so sweet they had amazing prices you should really stop what your doing and go here to buy a puppy!!!!
Best store ever. Employees are wonderful and puppies are kept in great shape.
Great experience! Found my little pup here it was so easy and the employees are sweet, go to Sam!
Great customer service, their puppies look healthy and energetic.
I give puppy paws a five star, excellent service , I love the the puppy I got, people here are friendly and excellent service, I will be recommending people here 100 %, thank you so much for your service
The best quick friendly experience helped out so much , answer all our questions ... and give us everything we need for our new fur baby... definitely coming back
Very good experienced staff large selection of pedigree dogs and very clean place.
I hope to come back. But it was not right wait outside for more than 30 min. And I heard price so high. It is unfair and no too many choices Let see next time.
The prices are a overkill, no parking lot, but meter parking, the staff doesnt know what he/she talking about, they just want your money
The dogs are well taken care of, the employees are very helpful and they are very knowledgeable about the dogs. Great service!
Thank you for the love of my life 🐶❤️
Very good service. Happy dogs!! They let us play with the dogs!
The employees are very kind. Love the puppies they have. 🤗Clean and look healthy.
Very nice workers, question: what is the minimum age for hire?
I brought a puppy here and she died in a week. The manager was aweful and not sympathetic at all!
My husband an i got a husky from here a eek ago an it came sick with parasites took to vet an have go retake again for same problem lots of diarrhea even made my healthy pitbull sick
Beautiful selection of puppies and they keep so clean and happy
Very helpful and they find exactly what you want to buy if they dont have the puppy you want they get it for you
It was very clean environment and Boris was exceptionally good. He explained everything and wasnt pushy at all!!
They have good puppys and dogs cats etc and at a really good price
Came here today to purchase our new edition and left with a new edition and a great experience. Check them out ASAP!
Amazing staff, quality service, and most off wonderful experience. Thank You Guys!
Workers are very disrespectful and have disgusting attitudes.
Bought a husky a week ago came with parasites an lots of diarrhea took to vet an have to go again seems as all pups are sick in this place
I would totally get my puppy from this place. Talk to Oscar, the most knowledgeable of them all.
My experience was great they were very helpful I have my new adorable baby.
It’s terrible . give the wrong information for you to come. then deny that it was them. Im so sad . I can not advise this store. very rude
Puppy paws a wonderful place to purchase your puppies and great friendly staff...
I love this place, Great Deals! Gave us a great deal on our dog!
Very good prices and variety of puppies
Awesome place just got me my 🐕 . Love at first sight. Clean, good people. I’m sooo happy.
I bough my maltese from them. The best customer service. Great people working there. Thank you
Great place in the neighborhood for all my puppy needs! Great folks.
It has the most cutest dogs ever and evrey one shudd go they make every one a vvery happy person
Im interested in buying a puppy 🐶
Hi guys I love ‘‘tis place when I saw a German Shepherd I just pet him imedetly
They dont know about what they are getting like I was trying to get a Rottweiler and they said we only see them in the pictures of what the breeds are
Puppies are adorable and the sales staff are super nice
Immaculate and all the staff were extremely knowlegeable as well as personable.
Great place for buying puppies! Highly professional
Great service! My new Go To for my pets grooming!
Loved cute puppies and ok staff
It was great...they took good care of my Marley.
Amazing place, service and people who actually care about the well being of their animals.
Very great place good customer service I appreciate your time thank you
Wrong information given! Traveled 30 min just to know that they dont have what I heard they said they have! Very bad
Very cool people!! Beautiful and happy dogs, I like !
Great workers and the puppies was cute
😑so yeah small shop to begin with and they dont care alot of variety
Very nice and helpful people answered all the questions we had
Bought my teddy bear shih Tzu from here
This is an amazing place, they worked with me and my family well .
Vey good service hooked..me up ..cool people ..nice prices.. thanks again...
Excellent price great service will definitely come again
I bought my puppy their and got a deal made!
Awesome I havent been there but my friend says its awesome Im going there tomorrow
Total reviews rating 4.2
199 Reviews for Puppy Paws 2023:
Review №1
2022-04-12We purchased our fur baby from here back in November. She’s healthy and already trained in the basics like potty and such. Absolutely the best sheltie puppy ever! Thank you puppy paws great customer service too
Review №2
2022-04-15I went the this location to check out a puppy for our family , the service was phenomenal. Dandre was very helpful and kind young man. I will definitely return to buy our little fur baby from puppy paws.
Review №3
2022-01-04Love 🐕 puppy paw is where I got my Fuzz my Pomeranian excellent customer service amazing staff. Everytime I visit NY I always stop by with FUZZ and they still remember us.
Review №4
2022-06-29This place used to be a good place to buy a puppy but now they have workers that have no knowledge about dogs. My cousin just bought a dog a few weeks ago and the dog was not healthy and should not have been sold until he had surgery, she noticed something wasnt right with her dog took him to the Vet and it was exactly what she thought it was. When she told Puppy Paws they said he was scheduled for surgery but we noticed he was sold WOWZER🤔 just beware when buying from them... Now shes getting the whole run around about where and who should do the surgery. Cut my check Ill take him to a doctor that I want to take him to.Oh I almost forgot to mention he also had an ear infection.
Review №5
2021-07-11This place was amazing! the staff was lovely and even lowered the price when i i purchased my furry baby! all puppies looked extremely healthy and happy! definitely spoiled pups! we brung home elle, my 3 month old yorkiechon puppy. very pleased with the service and will definitely be buying another dog sometime in the future. i recommend shopping from here as it is the safest and your best bet. thank you so much puppy paws! this was all possible because of you guys. much love and support!💜
Review №6
2022-07-02We got our dog from here and she’s so cute, service is great. I found her biological sister in here also which is great! Totally recommend!
Review №7
2022-04-15I went in the store to purchase items for my dogs and I was very pleased. DAndre was very polite and helpful and he made my shopping experience great. I highly recommend shopping here and I will return.
Review №8
2021-01-03Wow I gave Puppy Paws all the stars because is completely clean. They take very good care of their animals. I also take my dog Sparky there for his nails. I usually take him in with his muzzle because he is a biter and the lady brings him back carrying him without a muzzle he loves her now I dont even have to put his muzzle when he goes in to see her.
Review №9
2021-07-15I didnt like my attention, take my dog to bathe and do her hair. they would leave her pretty and they charged me super expensive. I dont care to pay dear as long as there is good service, but it was the oppositeI pay $72
Review №10
2022-03-18My experience at puppy paws started with a lot of running arounds with the specific dog i wanted , After i got to choose a dog from another liter when i took him home he had a kennel cough. 4yrs later i have a beautiful male Havanese Dog that i lovee soo much. Thank You Puppy Paws for bringing my furry pale into my life.