Identifies as veteran-owned
Yes
Quality Door & Hardware Inc. in West Babylon
Categories
Location on the map
West Babylon, Suffolk County, New York, US
From the business
Service options
Kerbside pickup
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointment required
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 800-992-3667
Site: https://qualitydoorandhardwarein...
Site: https://qualitydoorandhardwarein...
Opening hours
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (74)
Great customer service. Did not long to deliver.
Quality service and quality products, what more can you ask for? The staff at Quality Door & Hardware don’t stop there. I had to order several doors and hardware for my building, Jeff made sure every detail was covered. I appreciate the thoroughness and from start to finish they were a pleasure to deal with. I look forward to giving them more business in the future.
Fantastic service!The original weatherstripping we ordered from a vendor wasnt working with our doors so a few Google searches for an alternative landed me on Qualitys website. This was a critical item for us since we were supposed to be closing out the following day. The salesman, Jeff Jr., had the item in stock but couldnt guarantee that the product would get to us by the next day or the following because of weather and COVID. We placed the order anyway because they were the only ones with the product in stock and could get it to us the quickest.Just shy of 24 hours later and the weatherstripping we ordered arrived on our doorstop! We were able to meet our deadline and wrap up the project.They saved our project and the team is thrilled with their effort.You wont regret working with them :)
Crown Construction has had nothing less than outstanding customer service over the past few years with Quality Door and Hardware! Knowledge of commercial and specialty hardware is the reason why we continue to do business. Every order and shipment is on time and 100% correct. We sought out a new supplier after experiencing dissatisfaction with local vendors in Seattle......our long distance relationship has been an awesome experience! Thanks again Jeff and Quality Door Team.....Happy Holidays!
Excellent customer service and fast processing times, only up to couple of days turnaround for the package to be shipped to the customer. They stock a lot of custom finish hardware that are usually a very long lead time from any Canadian suppliers.
Jeff is Awesome, he is detail oriented and provides great service. He is always responsive to my queries. I would recommend Quality Door & Hardware for your speciality Commercial Door Hardware.
Customer service like no other. Salesman was very helpful pointed me in the right direction when I supplied the wrong part number. To my surprise they stocked what I ordered shipped same day and received within a couple days. I highly recommend Quality Door & Hardware will definitely come back for next project.
Your salesman went over and beyond to help us get the order right!. It was the first time we have used you guys but when we need an Arm-A-Dor we will be using you guys. Thanks for the great customer service
Great customer services, very reliable, keep tracking the order even after they already ship the order out to make sure their clients receive the order in time. Products arrive as expected and carefully packed.
Received my order much sooner than expected. When I failed to print the receipt and needed it a couple weeks later, I had an email response in under 5 mins with it. Quick polite service, would definitely use again
I needed a specialty piece of door hardware on short notice for a project and they were able to find it for me in stock and get it shipped out quickly enough to meet my deadline. Thanks for the quick turnaround time.
I called and spoke with a sales rep, who was very helpful and took his time to help make sure the part I needed was what I was ordering. The shipment came in the time frame I was given, item was expected. Smooth and Easy transaction, I plan on using them again in the future.
Jeff was a pleasure to work with on the needs for Yale Locksets for a recent project. They had great pricing and the delivery time was faster than expected and not to forget the packaging was excellent. Great JOB!!!
Quality door & hardware seems to actually care about their customersThank you
We have worked with QDH on several projects and have always had a great experience. They are always responsive to inquiries and keep us up to date on deliveries. Any problems with product are quickly resolved.
Jeff has been amazing in helping me find exactly what I need. Pricing is amazing, and since I found this company-- Quality Door & Hardware Inc. has been my one stop shop for all my hardware needs in our venue.
Quality Door & Hardware is a great company with great customer service! Especially Jeff Dinardo! He was very professional and saved one of my orders. Very thankful!
Great service! They had the specialty door hardware that I needed and got it delivered quickly to keep the project on-time.
Quick shipping, good packaging: everything was in order!
Jeff at QualityDoor is awesome. He helped me understand exactly what I needed, but the best part is even after we purchased the equipment we could reach out for support. We will always shop here.
I was interested in buying a threshold for my door. The cost is about $55, but then there is a $25 add on fee for purchasing less than $75 worth of goods combined with a $16 shipping fee. I called and spoke with Jeff about seeing if he could waive one of these fees--why pay $95 for something that costs $55 and he was rude and said, No, no. I wouldve been happy with an explanation, at least. Lost my business. I found another supplier and paid only $51. This business is not only rude but a rip-off. In response, to the owners response 1. he NEVER told me he doesnt ship to residential addresses 2. if he would have, I would have had our contractor or architect call. The owner is not being truthful.
Delivery is always on time :)Customer Service is awesome! The members who work at quality door and hardware are AWESOME! Easy to find parts.
The workers at Quality Door & Hardware Inc. are professionals that do a great job. They are always on top of things and provide excellent value for your money.
Terrible experience. Ordered the wrong product and blamed me. Going back to hl flake if I need anything. Very unprofessional. 1 star because I couldnt leave 0. The response below is incorrect due to the fact that the only reason the lever was a special order item was its obscure finish which was clearly described multiple times over the phone, not sure why the email was screwed up. Everybody stocks the 26d finish so if thats what I needed I would not have placed the order
These guys are on your order as soon as they receive it and delivered on time...
Jeff is super helpful and knowledgeable in hardware. Shipment comes in a timely manner if not sooner.
Prompt service and quality product.James
Amazing customer service, the employees there always know how to help and where everything is
If a zero star rating was possible this would be the company that gets it...... completely unprofessional, arrogant group, from the owner down through the ranks. I would highly recommend that if you are reading this review that run to any other door & hardware supplier.
Knowledgeable, Responsive and fast shipping. I recommend Quality Door & Hardware Inc. for the great experience I have with them!
Their customer service was on point and very easy to get ahold of!The hardware came on time and top of the line. Highly recommended!
Great Products! Got actually what I ordered, as soon as possible!!
Always a pleasure working with Jeff and his team. They are responsive, prompt, and very professional. Highly recommend.
Great customer service! Looking forward to working with them again on our next project.
GREAT CUSTOMER SERVICE. EXCELLENT HELP FINDING WHAT WE NEED AND FOLLOWING UP ON OUR ORDER. DEFINATELY WILL PURCHASE FROM THEM AGAIN. THANKS EDGAR FOR ALL YOUR EFFORTS.
It’s really a fast service, I was taking care of, answering all my question, I have no complaints at all, the company name says it all QUALITY.
Jeff @ quality door & Hardware is always incredibly helpful, products are top notch and guaranteed to meet all standards.
Ordered next day air....CAME THE NEXT DAY !!! Alos the call to confrim everything ... OUTSTANDING to work with. THANKS
Thank you John for your expertise knowledge and service, perfect in every way, you definitely know your hardware!! Thanks to your friendly staff. I will recommend you highly!! Many blessings, Thanks again🤗
Great turnaround on responses. Excellent customer service! JD Jr is the best.
The best selection and the fastest delivery. Cant thank the Quality Door Team enough!
Amazing quality ! And great customer service . Beyond happy with This product highly recommended .
Called with an admittedly far fetched question, but I have never had a business say Oh, please. and hang up on me like they did.
Very Easy, and thorough in helping us find the correct product for job.
Quality service, quality people, fast delivery. I highly recommend!
Excellent service and great attitude!. It is a pleasure to work with these folks!
Great service , awesome people will def buy from again
Great customer service, will buy again for future purchases.
Excelent support,Quick servicealways good experiences
Go to place for prison hinges highly recommended fast delivery.
Amazing customer service!thank you for your assistance today!
Quality product and great customer services.
Great, fast and reliable service!
Great Customer Service ! Very Professional
New website looks great!
Quick delivery!
Great experience and customer service!
Product was delivered as promised, on time,
Great Service ! Highly recommend !
Great Service!!! Awesome to deal with
THE SERVICE IS PERFECT !!!
All as expected
Impressive
Quality Doors staff member, Edgar, was proactive in helping me find the right threshold for our ramp. Thank you!
Total reviews rating 4.8
74 Reviews for Quality Door & Hardware Inc. 2023:
Review №1
2022-06-29The customer service at Quality Door and Hardware was far greater than my expectations. One phone call to them and all of my questions were answered and I had the parts I needed ordered and shipped the next day, and they arrived the very next day. JD Jr knows the industry extremely well, offering up some options that I hadn’t even taken into consideration. An absolute pleasure to deal with. I will be recommending them to anyone I know!
Review №2
2022-05-09The inventory of whats available is quite large. The lead time on my item was much quicker than stated when the order was placed. Packaging was better than expected. Overall great experience. Quality Door & Hardware will be filtered into our list of hardware vendors.
Review №3
2022-07-19Everything went great. I was helped from the very start with some Sargent panic devices that nobody else seemed to be able to locate. My order was taken care of quickly and professionally andeverything was delivered on time just like they said it would.
Review №4
2022-08-21Item ordered, 72 wide aluminum threshold, arrived very well packaged within 3 weeks. Good emails regarding status at a decent price. Definitely recommend!
Review №5
2022-08-16These guys are the best, great service and able to help with questions about products. Fast shipping
Review №6
2022-03-14I have been working with Quality Door & Hardware Inc., or about 16 years now. Quick turn around on quotes and the fast track program for fabrication is great. They understand the New York market with time of the essence and always out perform their competitors.
Review №7
2021-11-17I am a small company and do not use a lot of product, but they always treats me like I am a big account. They are very professional and respond to request in a timely fashion. I will continue to use Quality Door for my hardware needs. JD is great to work with.
Review №8
2021-11-10Very helpful. They noticed a possible mistake in my hardware order and called me to verify the details of the hardware i ordered to make sure it was exactly what i was going to need. Very rare to find attention to detail when ordering building materials online.
Review №9
2022-08-11Knowledgable staff, quick turn around time, will order from them again
Review №10
2022-03-24Great service and quick delivery of items ordered (next day).Knowledgeable salesperson over the phone.