Quality Healthcare in Brooklyn
Site: http://www.qualityny.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
It is a great place to work with very Caring and supportive supervisors. Most coworkers are very friendly.
I have been working at Quality for six months now and I love it. All office staff are friendly and helpful. The work can be somewhat stressful but if you enjoy being challenged in your career, then I would definitely recommend this company. Overall, I think this is a great place to work.
Quality Healthcare is a wonderful place to work. The supervisors are supportive and encouraging as are my fellow colleagues. Overall its an extremely positive place to work.
I have been working at Quality for over a year now. The benefits are not great but the management and training make up for it. I had no experience when I started working as an HR Rep at Quality and they provided excellent training. The department heads are all very knowledgeable and easily available for all your questions and needs. There is a great office environment with free lunches on Wednesday. Highly recommend working here.
Ive worked in Customer Service for several years but never in an office setting up until now. Ive had days where i was unable to come to the office and was able to woke from home which is also a first for me. Theres plenty of food options in the area and we also free lunch days!!!
Fun activities during the week,Flexible in terms of hours/days , let you work hybrid, if needed.office environment Is pleasant.
If I could give this agency a 0 I would. I heard really good things about this agency a few years ago. I signed up my father and its the worst mistake I made. My father changed aides so frequently, and when I asked the aides why, they explained they are paid at lower rates than the other agency they work for. When I first signed up I spoke with a coordinator anisa and she was extremely nice and made me aware because of the pandemic she would try her best to provide me with consistency. She sent my father a wonderful aide who he loved. but my weekend aides are terrible. I tried contacting my coordinator and someone rudily told me she was let go. Another reason I decided to remove my father from this agency because of the disrespectful staff. I would not suggest this agency. They may have been good years ago, but they have eradicated there reputation.
They could respond to negative reviews but can’t take 2 minutes out of their day to let you know whether or not they hired you for the job. Unprofessional on their part.
Agency does not answer calls when people call unless we have personal numbers. Unless we ask questions, they dont have complete information provided.
Quality Healthcare is a very professional yet zen workplace environment and I am glad to be working with helpful and insightful people.
Great place to work at! Amazing staff!
Very great experience with quality Healthcare 👌 👏
I have been working for the Quality Health Care Agency for the last three years. My coordinator is Chaya Horn and all I can say is that both her and the Agency are wonderful. Chaya is one of the best people to work for. It makes an employee happy when is treated right and is well respected . I am a happy employee.
- Amazing agency. I have worked with a few agencies before and this by far has been my best experience. From start to finish I had a an amazing experience. I want to point out my coordinator Annessa. You are absolutely stunning. You worked with a colleague of mines mom (patient of yours) and she spoke highly of you; and now I understand why. You were extremely respectful and so concerned to assure I had the best experience as I told you about my previous horrors. We need more people like you. Annessa my family and I will like to thank you for being so sweet, but most importantly thank you for your level of professionalism. We cannot thank you enough. We are grateful and look forward to meeting sometime in the future. Stay fruitful.
Love this agency! They are extremely professional and polite. Coordinators are always reachable and able to help with any questions. The aides have experience and they truly care about the well being of the patients. I recommend this agency to everyone!
My mother works for this company. She got injured on the job and they were so rude and unprofessional. When she went to take the letter from the doctor , they angrily approached her and harassed her with questions of what happened. They accused her of lying and was very unhelpful. Beatrice at the corporate office and the HR department was very unprofessional and harrassed and intimidated my mother while she filled the form out. This agency is a terrible place to work or be trusted to take care of anyone.
Some staffs are extremely nice, but decision makers are greedy. When they need you, they will use you and abuse you, then get rid of you. They pay very lower than other Home care agencies. For CDPAP, they pay $17 an hour while some agencies pay $19, $20, $21 an hour.
The worst agency! Unprofessional staff, and extremely rude. A few years ago this agency had much more potential, it has down fall..
The best company great customer service in the Brooklyn office front desk lady she is very nice I think her name was Samanta she has good customer service she deserves the best in this company we need people like her .
The Quality health care agency is a wonderful department and its office staff but the aides are terrible because theres no supervision of their actions in the clients home they never follow the care of plan and would sit on their cellphones all day without providing professional care services to client as they are trained to do. Theyll eat clients food as cooked, theyll go shopping for personal items for themselves, theyll borrow money from the client, theyll even take things that do not belong to them which is call stealing and theyll forget to remind client to take their medications or even sleep over or take naps and allow client to eat whatever is not appropriate for their diet causing client to get worst in their health and I truly believe that cameras 🎥 should be install at clients home so aides would carry out their duties accordingly. And no cellphones allowed because any emergency 🚨 they can use clients phone to receive or make calls. We must remember once upon a time cellphones did not exist therefore no one sat in their cellphones all day and disabled/elderly was cared for accordingly by home health aide professionals. Lets respect our jobs and do the right thing so this services dont disappear because of people who ruin it for others that do care and respect.
I am working for quality over 6years and I extremely happy working for quality anisha and barticia is the best dont talk about sadra in payroll and carla in HR there personality is so precisely love being a team with them
Im not liking this, they are breaching contract. they lower your pay discreetly and raise your deductibles.on top of it; lying to us saying we have a union and taking out 39 dollars for what? what you do is not in legal terms
Treat me fair. Adjust my hours when needed.
Truly the worst experience of my life other than having to watch my mother die. The aids were completely negligent and uncompassionate. Ive never been left with such a numb betrayed feeling by someone who told me they were an expert in this kind of care. If my best friend hadnt had stepped in and presented other options I would have continued with this service and lost my mind completely thinking I was doing something wrong when in reality they pay these poor when peanuts to do nothing more than sit on their cell phones all day ignoring the people they are supposed care for.
Having a issue with my health aide, they are not paying him in full, and the guy travels pays tolls , and they not paying him properly, notifying senior whole health about the unprofessionalism of this organization , lack of communication with this agency, this company a joke, only good reviews from employees.
I worked with this agency for 3 years as a cdpas program I cant complain is good agency,dafina helped me a lot even when I started working 2 years ago as hha too,they have few hours cases a day,people need more hours to work for a day,i was lucky that i had my mother in law hours because only with hha hours i couldnt pay even a rent,but this agency is one of the top agency in Brooklyn ny i love working for them and I am proud to work for them too
It has been an honor working with Quality Home Care. With my experiences with quality I have had no issue or complaint with any employee or Rep. If any problem they’re resolved ASAP. I would highly recommend Quality Home Care!
I started working with this agency in August , It is a very good and organized office and all the staff I have been dealing with so far deserve appreciations , especially my lovely Coordinater Violete and Rosie from HR department , they pay you on time weekly and they have a good benefits whenever you call them they answer the phone , highly I recommend this agency to work with them .
Quality Healthcare is a great company! Very grateful for all that they do.
I just started working with this agency and they seems like they had a lot of cases and convenience hrs too so you have a lot choices with them.
One of the best health care agency in New York city. great coordinators and HHA. Will recommend this agency to everyone.
One of the best agency I ever work for. I love my coordinator chaya.
My experience is not so good .I feel if your aide is just as SICK as you are , they are wasting everyones time .Id like to have one who enjoys helping people .TOO many slackers. Other than that, OUALITY CARE seems o.k..
Horrible placeThey had me babysitting the homeattantIn of them she wash washing my dishes with dirty waterIve found her with the mop inside of toilet water she was refusing to leave my houseShe went to my dialysis center without permissionThey sent me another one with a big mouthAnd she didnt want to do anything
Coordinator shawn have no manners how to talk to people. She is very rude and aggressive.
Unprofessional they don’t even answer patients sometimes they don’t send attendants
Had a bad experience with this company. After months of waiting. They try to get me to come back ad and re apply. A waste of time. Smh. Not professional.
One of the lowest paying companies they offer no benefits and they mess up your check many times.
The worst
Best home care agency
Nice place to work for. Would recommend to everyone who is sicking care.
Awesome people to work for happy I walked in
Very professional business with caring and knowledgeable staff.
Horrible experience. Very unprofessional atmosphere.
No jab, no job
Very good agency and good service
Very good place to work 👌👌👍👍
Unreliable company, worst experience
Love working here
Good
Very knowledgeable, responsive, and professional home care agency. You get good benefits and the care coordinators are highly experienced!!!! I recommend this home care agency to anyone looking to work as a home health aide!!!!
Quality is best health care every staffs that working there is doing a excellent job thanks every one
My experience is very great for me because the responsible talk very well this agency is the best for me Im very happy because Im a member of the agency quality .
The best agency!! I recommend it 100%. I’m never going to change it for another one.
My experience has been satisfactory, all Quality staff are very friendly and always willing to provide support and guidance, especially the coordinators with whom I have had to work, they do an excellent job.
I am tired of working with Quality, I recommend it to anyone.
Total reviews rating 3.4
66 Reviews for Quality Healthcare 2023:
Review №1
2022-07-25Quality is the gold standard for supportive work environments. Managers value employees and are excited to watch team members succeed. Team events are held regularly - giving everyone a chance to bond. The picture attached is from last week’s event.
Review №2
2022-05-19Quality is a great place work at with so many pros. The company has growth opportunities for all the employees, they make sure you are happy with your work to help you build a career. It is a nice office with great coworkers. Management will provide flexible schedule and is understanding of personal situations. Good hours, and they also offer free lunches every week.
Review №3
2022-07-21I have been at Quality for 14 years and was promoted to a management position 10 years ago. There is room for growth. They are now offering a 401k retirement plan. Nice work/life balance.They are respectful of your time and work to create a pleasant environment. Wednesday breakfasts and Thursday lunches are great!
Review №4
2022-08-19I love this agency but deeply think they should remove Shawnee after one day she ask me to find someone to watch my son so I can work a case for her than I got sick and she wanted me to go to the client house . She is unprofessional and I love everyone else there especially Beatrice. Great staff and very professional.
Review №5
2022-08-31I have been working in the company for about 4 years, they are very good and professional. Unlike other agencies, that I worked before, in this one I feel very comfortable, they understand you, and they help you, they look for a schedule that suits your needs, the corinators are very good and friendly, it is a pleasure to work for this agency, thank you Quality for the opportunity to work with you and the good treatment they give, they are the best and have the best benefits that I never had before, I congratulate all the staff for their excellent work, we are an exceptional company
Review №6
2022-07-14I have worked at 2 other homecare agencies and this one is by far the best. They really care about their clients and caregivers. The new benefits are also much better then the older ones.
Review №7
2022-07-19This company denied my application because they wanted me pay outta pocket for a drug screen after having me send in all my documents. It was never stated initially that was a requirement however after i went to pass drug test this lady talking about “ the person you spoke with felt you wouldn’t be a good fit” ya definitely right because this healthcare agency is incompetent.
Review №8
2022-09-09Great place to work!!This is a seasoned company whos been around for close to 30 yearsVery well contracted. And have excellent customer service. They really do care
Review №9
2022-08-19Poor communication from recruiters. You have to beg them to follow up and respond. Ive never encountered such slow pacing with an HHA agency.
Review №10
2022-01-19This is my first official office job, I came with little to no experience and I was well welcomed. I originally got hired as a receptionist/ recruiter and within 6 months I got promoted to another department .Quality also offers the chance of working from home when needed, which is great for me and my family.Best part is we get free meals on most Thursdays and we do not have to clock out for lunch breaks.Quality is a good company go grow within.