Quality Tile in Bronx
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Bronx, Bronx County, New York, US
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Site: http://qualitytilecorp.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–3PM
- Sunday:Closed
Horrible experience. Went to the store, paid a price. By the time we arrived at the warehouse to get the material, they charged us a new price. When we called to complain the person yelled and treated us horribly. We were planning on buying more material here but NEVER again.
Anthony and his company are amazing! He took his time to show you a variety of product, didnt oversell us and wasnt pushy. We found our slab from a distributor in NJ and Quality Tile fabricated and installed. The work far exceeded our expectations! The counters are amazing.
Some of my friends referred my husband and I to visit Quality in the Bronx. Just did my entire house and glad to say that Im very happy and impressed with the outcome from room to room. The best showroom and customer service you can find in the business. The selections are top notch and the service are second to none. Will definitely return for future projects and return the favor to my friends and family.
Thier prices and selection were great and the service was terrific!! Anthony P. helped us and he was a pleasure to work with. They were the first tile store we visited when we started our home renovation. We went to many tile distributors thereafter and realized we should have never left Quality!! We went full circle by starting and finishing with Quality Tile and we are very happy we did!!
Quality tile has a vast selection of high quality tiles with superior craftsmanship. The owner is very flexible with his pricing and the employees have great taste and definitely help you with your choice of tile.Every tile that you want is most likely there and if it isnt they will find a way to give it to you. If you want high quality tiles, affordable prices, and a wonderful buying experience come to Quality Tile.
One star for selection. Completely non-existent service. Walked around showroom for nearly a half an hour without anyone even saying hello, never mind answering any questions. When someone finally did help us, he answered ONE question and when I walked to show him some other tiles we were looking at, I turned and he was gone, talking to someone else. He never returned. Waste of time.
Worked with Ibraham he was professional, sincere & helpful. I bought my decorative 4 x 12 borders from here which were very high quality about $25 a piece. I was going to buy Italian Carrera white marble for 2 bathrooms I was getting done in my house but the quality was substandard like it was from China, so I went elsewhere. But otherwise they have a nice showroom, orders come in quickly once confirmed. I had a delay on 1 order, which was inconvenient because I already had a contractor here, he claimed I never placed the order when I in fact did so I had to wait til the following week. But I would shop here again in the future.
The employee who assisted me during my purchase in quality tiles was Ibrahim. I was stressed out and had no clue as to what I was looking for my bathroom renovation. Ibrahim came up with great ideas and was very helpful. I walked in stress and walked out happy due to the experience I had encountered with the employee.Although it was near closing time Ibrahim took his time and did not rush me but I cant say the same for the manager in charge. My rating is based on being rushed otherwise it would have been a 5.
I visited the places in Manhattan and decided to take the train up to the Bronx to see if there is better selection...and there is. Much better...at better prices too. The showroom is bigger. I dont know why some people rate it negatively.prices are a bit flexible so you should look in Manhattan first to learn tile costs.
This is one the worst businesses in the Bronx. Frankly speaking, the management folks at Quality Tile are more like crooks than businessmen. Primary reason, theyll overcharge you, so you are better off shopping elsewhere. Second, despite they tell you- returns are accepted, when you actually go there to return any items theyll charge a 25% handling charge. Not only they charge you an absurd 25% handling, they are literally hostile to you, as if returning materials is some sort of a crime. In addition to the 25% handling charge, they will cheat you with base price by estimating a superficial price on the returned items. Ill NEVER DO BUSINESS with Quality Tile. Do yourself a favor by never giving business to these dishonest crooks. I wish I could give these crooks less than a star.
Total reviews rating 4.3
87 Reviews for Quality Tile 2023:
Review №1
2021-12-28If you are a women please don’t go here. I was completely overlooked, skipped multiple times and never helped. My mother went with a man the first time and was treated well, as it should be. With a man present she was offered help, discounts and even delivery options. I went with her the second time and was told they are busy with someone else when no on was in front, as soon as another customer came they proceeded with them instead of us. Very sad, they should be ashamed. Will never go back and will tell others as well, my family who are in the home renovation business
Review №2
2022-07-21I would like to thank Manny from Quality Tiles. Very nice person and very patient and also has a very good eye on tiles and what will match. I stepped into the store not really knowing what I wanted. All I know is I wanted a bright white wall with some gray marble vein. Although there is a wide variety the bright white tile is not easy to find. But Manny quickly found a tile that I like and he also found a beautiful tile floor to match with it. Manny even drew my bathroom on a piece of paper so I could picture the layout. All in all I was in the store for 45 min and picked all the tiles. So thank you so much Manny! I cannot wait to see the new bathroom with all the beautiful tiles picked by Manny.
Review №3
2022-06-27I always come here for my tile and they’re great - huge selection. Shout out to Manny in particular who spends the time making sure I find something I love, he goes above and beyond with customer service!
Review №4
2022-01-08Very expensive but they do carry a huge variety . Customer service was lacking , was not greeted when I walked in the door just stared at by some staff and totally ignored by others. Staff appeared annoyed when I asked for assistance.
Review №5
2021-08-16This place was awesome, great service. The only issue was I asked a guy behind the counter to change $20.00 for me so I could tip the guy that cut the saddle for me, he said the only use credit cards, when I literally stood there and saw someone pay cash for their item.. Thats some black people for you, never go out on a limb the help their own kind..
Review №6
2019-05-11Beautiful tiles lots of selections. Can be their for hours looking and goes by fast
Review №7
2021-01-20Best selection and showroom of tile in the area! Anthony JR is great to work with. If you are having trouble planning out your design, ask for Manny. He is amazing at working with you through your design plans and budget- you will get to the best solution quickly!
Review №8
2022-02-28Fast friendly service from all the staff. Thanks guys!!
Review №9
2021-09-24Excellent service & products. Helped us a lot with our picking out the best tile for our apartment.
Review №10
2018-11-27Huge selection and absolute best prices. Ask for help and advice. They have very knowledgeable staff. You can get anything you want / need from basic ceramic tile to marble. I remodeled 3 bathrooms. Bought everything from Quality Tile. Saved a ton of money.