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Quest Auto Sales and Service in Corning

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Phone: +1 607-654-4159
Site: http://www.facebook.com/questoff...
Opening hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–3PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 3.9

52 Reviews for Quest Auto Sales and Service 2023:

Review №1

2022-04-23

I walked in yesterday to browse their selection of used cars. Today I brought my old truck in to get valued. In the meantime I browsed and picked out a used vehicle I liked. I knew my truck wasnt in very good condition but they were able to pinpoint specific problems which rendered the vehicle unsafe to drive.There were a few items that required attention on the used car, but Jason started the repairs immediately (it was a wheel bearing and a broken spring)They gave me a loaner car to take home until the other one was ready, and when the repairs were finished I was able to pick it up and drive it home. They took care of the tags tax and title in house with no hassle.Its important for me to mention that at no point did I feel any pressure to do anything. It was a very pleasant experience all around, and I would definitely do business with Jason again.

Review №2

2020-11-23

Definitely not your average repair shop. A very welcoming environment the moment you walk through the door. Due to my engine breaking down, I couldnt drive it to get repaired and they were too far away for my roadside assistance so they sent a driver and trailer to come pick up my truck. After getting it back the Tech at Quest quickly found the problem and what had caused it and unfortunately I needed a new engine. They even gave me a discount on replacing the transmission that was failing because of the amount of work they were already doing. I had a limited budget and they worked with me on payments to get the work done.

Review №3

2020-09-26

I purchased an 04 Subaru Legacy from Quest 4x4 in south Corning. Right from the start I appreciated how upfront Jason was when talking about the vehicles past. He was willing to work with me on the price even though the car was in fantastic condition. The staff were wonderful in making the purchase quick and painless. They gave me a nice warranty along with a few free oil changes and detailing.

Review №4

2018-09-16

1999 Mercedes ML320 owner. This vehicle is not generally what they work on, not a Land Rover, but they replaced the drive shaft and carrier bearing in the same day. Its was seriously grinding before hand and now at 5000 miles later with 220,000 miles my Mercedes is still going strong!

Review №5

2020-04-24

Had a great experience here. Needed work on a 2012 Sport SC, and they didnt mind at all. Spoke to owner and liked his attitude and what he had to say, then drove down 100 miles all the way from Syracuse, after losing time and money with shops misdiagnosing things here. They got me in fast, knocked out the work correctly, and were extremely reasonable. Id get any work done here, but especially if you have a Rover.

Review №6

2021-03-02

A family member needed a reliable daily driver with 4wd. I came across a Jeep Liberty posted by Quest OffRoad in fb marketplace. We did our research and made what we thought was a fair offer. (I also came across another vehicle, posted by another used car dealer nearby, worth about the same and made the same offer). Long story short Quest OffRoad was more than straight with us and definitely worth traveling over an hour to Corning (they also have a site in Horseheads). They provide excellent customer service. They responded to my inquiry right away. They were quick to respond to every subsequent message and call. They appreciated us taking the time to make the trip and were extremely accommodating, staying after hours to work with our schedule, and not rushing or pushing the sale at all. The car needed some maintenance work, which they disclosed in detail. In addition to completing those repairs, they did some paint touch-up at no additional cost. The car was pristine, inside and out, including under the hood. The purchase included a 3 day bumper-to-bumper and a 30 day warranty, as well as some future service. I cant say enough how great it was doing business with them, plus they are genuinely down to earth and nice people. I highly recommend them.

Review №7

2020-09-30

I have known Jason and his wife (the owner) for almost 5 years now. I was first his Snap on Tools representative.. seeing him and his staff on a weekly basis.. and now his employee. Does Jason have a record? Yes.. and he isnt shy about it, I knew about it my second week going into his shop because he is upfront and honest about it. Nothing to do with his record has anything to do with his work and his ability to manage his business, so the fact that it keeps getting brought up is completely irrelevant. Stina is a proud member of our US Military and is one of the most respectful and amazing people I have ever met in my life. While Jason has had some not so pleasant employees at times he has handled the situation to the best of his ability and for the benefit of his shop and its livelihood. During my time with Snap On I witnessed the outbursts and instances with certain employees and do not fault Jason or Stina on how these situations were handled, because having these individuals a part of their business was damaging! These people arent just my bosses but over the years have become family! They both would give the shirt off their backs or the last dollar to their name in order to help someone out. I would definitely recommend Quest and the staff here because we arent just another shop, when you come see us you become part of that family!I have also had several vehicles worked on here over the years, before even working here. The prices are fair and reasonable and the work is excellent and fast.

Review №8

2020-10-04

Jason and his wife are a class act. Honest, reliable and compassionate about what they do. For new people please ignore the troll with the mental disorder leaving floods of negative jabs that are without merit and completely childish. Youll note every name has but one review because they are fabricated for this purpose. Ive known Jason for several years now and would highly recommend his services to any in need. He goes above and beyond for not only his family and friends but his customers too. This is his business and his business is happy customers for life. You will not find a better place to be truly taken care of.

Review №9

2020-09-24

Very fast and reliable. Got my new axle seals put on within a day and was ready for pick up the next day. Good pricing and very friendly service. Answer the phones right away and they will work with you for you can get what you need done. Been here multiple times and planning on to keep coming back.

Review №10

2018-09-16

Had a great experience here with the staff at quest. Everyone was very accommodating. My first experience with a discovery but Jason and his staff eased my mind on bringing it back to basics for me. Everything was done in a timely fashion, even though they were quite busy. The staff explained each portion of the process as it went on. I’ve had some silly questions post build, and they’re even willing to answer them after business is done. I’d recommend them if you plan to drive one of these vehicles.