Traveled for a business trip for 5 days. Had to change rooms because of water was not getting hot. the other room was not much better, had to run the water for about 8 mins (I timed it) to get any hot water flowing. The beds slept great, room was nice and clean every evening. A/C didnt work in first room but did in second. You had to push the curtains into the window seal to allow the air to flow through room. If you get Room 104 go ahead and ask for another room.
Overpriced No frills type of hotel. No breakfast even though stated on website. Coffee is rancid. Little water pressure when taking a shower. Other Hotels around within a 5 mile radius that are worth giving a shot
This is the worst hotel every. Stayed for 20 minutes and asked for a refund. Took days to get it back. Rooms are too small, it felt dirty, you could here other people talking about drugs right outside the door and for $ 170 night it not worth it. Also the Manager some name i cant pronounce can be a real jersey. Would never come there again
The halls smell so strong of pot. The rooms have strong cigarette smell. Bedding is always stained. The freezer at front desk contains spoiled and defrosted then refrozen foods (ice cream and TV dinners). The front desk was well aware all the ice cram was melted and never threw anything away. He just adjusted the temp to refreeze.The carpets are sticky and smell, and the TV has 4 channels.Sadly my husband had no choice to stay here because it was for business.
The stay for the night was good except for the girl at the front desk... When i asked her for a couple extra towels she asked, there arent any towels in the room ? in a condescending manner .. was a little rude, but the room was fine and the bed was very comfortable
The staff at front desk were courteous. Bedroom area was nice and clean. Bed was comfortable. Main major complaint would be the bathroom. It was stained from the last occupant and not thoroughly cleaned. It looked like dried vomit and it was all over the bath tub and some of the towels. I informed the front desk and they sent a cleaning staff member to give me new towels and she offered to clean the tub but it was already late and I just wanted to sleep. Did not use the shower during my one day stay.
We had an emergency in the family and chose this hotel to stay in. The rooms are very nice and clean. The staff goes over and beyond to satisfy your needs. The decor is very cute, even Matrix shampoo, massage bar soap. What else could you want. They serve breakfast every morning in a dining area. There are various breads for toast, waffles, eggs, sausage, bacon, juices and fruit. In addition there were plenty of restaurants that delivered. I am very pleased we chose this hotel. Thank you, Steven & Paula
VERY PROFESSIONAL, FRIENDLY STAFF AND REASONABLE PRICES AND VERY VERY CLEAN PLACE AND VERY EASY TO GO THERE. I LOVE THIS PLACE.
AVOID!! I booked a reservation ,and showed up about 20 min later with my date. Upon arriving, I was told the reservation wasnt in the system, so we waited 15-20 min and then left. The next day my card was charged $199 for a room I never got...... When I call to ask why the first excuse was I didnt show up....The second excuse was that I started a commotion in the lobby...I told them to check the security cameras and they would see their mistake, but they refused!!! These people are frauds, and I will be filing a BBB complaint and consider legal action. Im a disabled Veteran, and I cant have my money stolen.....
The staff here deserves 5 stars! Everyone here is great. The room is comfortable and the location was perfect for me. Not that I watched a lot of television but I was looking for the “rabbit ears” to try to get a few more channels and the noise from the street is LOUD can hear every car drive by (nothing the hotel can do about that). But I would definitely stay here again.
The Ramada in Staten Island has nice, clean rooms that are surprisingly big for being in NYC. The rates are very reasonable and the service is very good. Extra towels, pillows, etc. are available simply by asking. While the hotel is sort of split into two different sections, both have rather easy access to the free parking lots. If you are in the main bldg, which is shown on the left, or on the upper level of the secondary bldg (on the right) it is easy to get to the lobby and restaurant. However, they are not handicapped accessible from the lower level of the secondary section, shown on the right, which is where we were, because you will have to climb up a flight of stairs. That is why I took a star off, because I am disabled and use a cane, so it was hard to go to the lobby and restaurant. They did allow my service dog without any problems. Id definitely stay here again if I visit Staten Island in the future, but I would insist on a room anywhere but where I was the last time. I have to add that it was a bit comical watching car wheels going past my window!
Toilet ran all weekend, no iron or coffee maker in rooms. No complimentary breakfast of any kind. Little convenience store in hotel is cash only.
Parking is average and a bit strange to locate at the back of the building through a long corridor. The staff were pleasant and the room was average and clean. The TV was set to dark and we couldnt adjust it. The bathroom appeared clean until we steamed it up and saw suggestive hand prints on the wall. The steam also set the smoke alarm or which resulted in a torrent of housekeepers intent on accessing the room to open window. They were surprised when I assured them i could manage it. When I got to the window we found the locks were removed and a wood stick was there to provide security. This was a bit surprising considering its a first floor room facing a busy road. Breakfast was served in a nice dinning room and was indeed pleasant. One guest decided to take mostly everything but the hotel staff remedied this promptly. Overall pleasant stay and for what it is thats acceptable. We paid 175$
I enjoyed my stay here. The room was clean and the bed was very comfortable and clean. The hotel was easy to get to right off the exit on the 278 expressway. The breakfast was good waffles, juice, eggs, saudage, etc. The only negative is the hassle getting into the city, but the ferry ride was cool though. This was my second stay and will stay here again.
Stayed here for 1 night before a bike race. Wonderful stay! The manager was incredibly helpful, he even helped me with my bicycles!!! Clean hotel, quiet, and everyone at the front desk was polite. Accidentally left clothes there and they mailed them to me. Good location.
Prices are ok but unfortunately the cleaning of rooms can be better i found hair in the tub like some one shaved and few plastic rappers on the floor by the night stand.
I stayed here because I could not get home during the blizzard yesterday. I checked in at noon and they had my room ready. They did a fantastic job of clearing the snow in the parking lot and around the cars. The towels were really plush. Staff was very helpful and friendly.
Cheap. Cozy. AC works pretty well. My room had a remote which is cool. TV had cable. No microwave but theres one in the cafe on the first floor. Fridge was weak even on the highest setting. Beds were comfy. Room was clean. Staff were friendly. For the price its pretty decent.
I got a room here 4 times and each time the room was very clean. They have rooms with double beds and some have a Jacuzzi in it. Carpet doesnt stink and rooms are decent size. As far as the price, I would say moderate. Only bad thing about this place is that they have little parking, its like 7 spots by the side door where I usually park.
I had a terrible experience at this location. My toddler in the middle of the night was not feeling well and messed up the bed. I called the front desk 5:30am to ask for clean sheets and the front desk person said, right now, housekeeping is not here. I explained I can change the sheets myself. All Im asking is for clean sheets. My fiance explained the room is still extremely cold. They finally switched us to another room. I contacted the front desk to explain the TV on certain channels are statically and I do not see a cartoon channel for my son.The front desk clerk advised they do have a channel for children and provided me with a list of channels. I went back to the front desk and explained theres no channel for children and she confirmed you are correct. I explained Ive never been to a hotel that did not accommodate guests that have children. She apologized and said she will have her manager call my room. Maintenance came to the room for the TV to advise they could not fix it it is a system error with it being statically. I spoke to the manager Jaytin (refused to provide last name) he was extremely sarcastic. He said theres nothing on their website that says they have to have a cartoon channel for children. For a manager to say this to a guest is extremely unacceptable. I told him I will write a review. He said, thats fine, I actually encourage you to write a review, then maybe they will fix issues with the hotel. I immediately contacted Corporate and explained I am extremely unhappy with this location and how the manager did not handle my complaint in a professional manner. The representative Ruby explained she will put in a request in my complaint for a refund. I will hear back from the within a week. This is the worse experience I ever had with Ramada by Wyndham. I will not EVER stay at this location again. This place does not deserve not 1 star. 😡😡😡😡
The room was adequate. The TV only had about 15 channels. Not even a box of tissues in the room. But it was clean and had a bed. Almost no amenities. No pool. The lobby was uninviting. The breakfast was basic. To be expected from the advertised continental breakfast. We asked to change the room from 1-queen to 2-doubles and they charged $40 more per night even though the website lists it at $20 more. If you need a cheap place to sleep, this place will suffice. If you want any level of comfort, dont stay here.
Clean, free parking & staff is compassionate.
One of the nastiest rooms I booked in my life. They don’t clean the rooms instead they spray a strong perfume to make it smell not dirty. Breakfast area is very tiny so if you’re planning to eat breakfast be prepared to wait half an hour in line for the waffle maker plus the breakfast is very dry and things taste old. Front desk people are very rude as well.
Reasonably clean and comfortable. Beware that breakfast is no longer included though this is not mentioned on the website when booking and the price remains the same.
It is by no means the greatest hotel. The rooms are bare bones, but clean enough. There arent really any complimentary items either aside from shampoo etc. The staff however, is very nice and helpful. They were certainly the highlight of the stay.
Our room was cozy and super clean. The staff was pleasant. The only complaint I had was the noise coming through the door, but we were also at the top of the stairs. It was a bit hard to find as we drove right by it the first time.
Not good at all Only come here because of my Wyndham reward points. I get a problem everytime i ask for a extra towels or blankets and someone that works there stole my ring after i left because i called that same day i left and no one could find it . We need better people in here besides the ladys that work here they very nice to me. And some of the channels dont have volume
The room was very small and seemed to be on a sub-level even though it was a 500 level room. A bit confusing, but the bed was decently comfortable. Pillows were rough. Not even slightly firm. All in all the experience was decent. I cant complain too much for the price.
I was very pleasantly surprised with the quality of this hotel at this location. Stayed 1 night for an interview. The place has available parking. Front desk staffs are friendly. Room is clean. Highly recommended.
Staff is nice enough but the room we recieved was completely unacceptable. Pubic hair in the bathroom from the previous person. Urine on the toilet seat. Ac half works. Tv remote is dead. I guess staring at the damaged & stained wallpaper with be my entertainment for tonight. Come on! $140 a night and you cant at the very least ensure a another mans pubic hair is removed before a new guest arrives? very disappointing.
I recommend the Ramada inn although a little in the high side so locals but its accommodating. The rooms are clean comfortable beds and pillows a heavier blanket would have helped they usually have in the room but I didnt have one last time. This is a very nice place to stay even for a short stay😉
Though the rooms are quiet, they are cash only for the snack bar (cant charge stuff on the room).They also charge for computer use... Not printing... Computer use.No greetings in the morning by staff even when I greeted them. When I complained about the computer, the desk clerk started playing with his phone ignoring me. I even called him out on it and he didnt even look up.Never staying here again. And I dont recommend this place.
Nice hotel! Super friendly and accomodating staff. Rooms are a little small, but they are clean and neat. Beds and pillows comfortable. Very modern look. Well maintained. Plenty of towels.
Great stay... Very friendly and helpful staff. Only downside for me is no laundry room. What is weird. Even hostels have standard laundry rooms These days. Guess a gym that nobody uses is more important... Room was clean and nice
Eh. Reeked of weed when I first walked in. Not their fault though. Hard to fall asleep being right next to the expressway and service road. Again, poor choice on my part in choosing location. When I told the guy at the front desk that a tree fell on my house and car, prompting us to stay there, he chuckled and said ok. Obviously wasnt listening. Breakfast was very basic. The 3 positive things were; surprisingly comfortable beds, clean rooms, and a decent selection of snacks in the pantry at front desk.
The rooms here were clean and very tidy. We got the room with a king sized bed and it came with a refrigerator. The staff were helpful, we were from out of town and were yired so this did in a pinch. Better than expected. The little concession area they had though was so damn over priced, they tried selling me a smart water for $5!!! And would only take cash Ridiculous, the breakfast service was good though, they had yoghurt, fresh fruts, waffles, eggs and sausages, coffee too. Not a bad experience overall
Such a strange hotel. Stayed here for a work week because it was close to my work site. No comforters on beds, just sheets. You have to use the nasty scratchy blanket from the closet. People are clearly living here. Woman across the hall from me seems to be a resident who lives here with her dog. Her dog barks constantly and she lets people in through the end door constantly which defeats the purpose of locked exterior doors. On my final day I was left with no bath towels and called and went down to the desk three times over a 5 hour period before they were finally delivered after midnight!! I️ will say that cleaning lady went above and beyond. It is just hit or miss with the front desk staff. Main reason I️ will not be back is the long term guest with a dog and the uncomfortable bedding.
First of all we were confused for someone that apparently looked like someone without asking for his ID.Second this whole thing with not having a card with a chip is ridiculous as long as the card is approved and the money was received there whouldnt b a limit to what i am able to pay with cash credit debit.
Night one- worked all day setting up for an art show get back to the room dying for a hot shower water is ice cold upon turning it on and stays that way after 15 minutes of running it.Nights 1 through 3 have to knock on the hotel door to get in because they lock up the hotel and it had standard door locks instead of swiping. Cant even go out for a cigarette without having to walk to the main entrance to knock on the door to be let in.The room was well kept but there is a horrible stench down the room corridor. Like rotten fish. Not enough parking ever if you get back to your room past 8pm you might as well park on the street somewhere and walk to the hotel or you will simply drive aimlessly til you decide to do that anyway.
Not easy to find such an accommodating place to stay in Sacramento, CA for the price you pay. Its very clean and the host is just wonderful. You can open the window and get good breeze to your room while overhearing cheerful sounds of the town.
Not my wifes cup of tea. We moved after first night our room cause my wife smokes was a smoking room in basement. She did not feel safe here especially after she started reading the reviews. If i was by myself i would have stayed.
Positive: The people were all cool Negative: Tv channels sucked
We arrived really late at night and really ill and the staff was extremely helpful as are room was cancelled by head office but they gave us a room and sorted it out the next day.I would recommend this hotel to anyone. They also helped us order food on multiple occasion and even sent someone to collect it for us. And told use what was the best bus routes to get.
Attendant was rude. He was on the phone when I walked in so he ignored me then was very curt when I asked him about the rate. Ill NOT ever go there again.
You get what you pay for, I guess. My boyfriend had an interview that was scheduled until 1 pm, so Im waiting in the room until 12. At 11, housekeeping knocks and I say Im still here. She answers with, well are you checking out? Then at 11:40, the front desk calls and says its check out time. I say, oh I thought it was noon. She says, yeah, it is, but youll get charged $20 after that. Then I go to check out and they literally do not say a word to me. No how was your stay or, Youre all set. They just let me stand there awkwardly. Besides that, its a Ramada. It was clean. Theres no blanket on the bed. Pillows were too firm for my taste. I didnt go to breakfast, so I cant comment on that. Wifi was spotty. With friendlier staff it wouldve been a much better experience.
My ABSOLUTE FAVOURITE hotel when I visit NYC because it is the perfect location for me to see my family and friends in Perth Amboy, NJ, and the boroughs in NYC! The rooms are really nice , spacious, and clean, and INEXPENSIVE. It is a block from the bus to get to the ferry to go into NYC.
Nice place. Prices are reasonable. However there was a problem with the t.v. in my room. It would just shut off. After telling the desk clerk 2x they were able to fix the problem. Comfortable bed great stay
I wanted to rate ramada inn with 4 stars.But they ruined it.I was in Staten Island for an interview and my interview finishes at 1:00 pm. I asked them if I can put my bag at the front desk since check out is at noon and they said it is going to cost 20$. 20$ for leaving my bag at the front desk!!I told them no, but then they suggested that I leave my bag in my room till I get back and change my suite before I travel back for 20$! I accepted that.I was surprised when I check my account and 70$ was deducted off my balance.I called them, someone answered and told me to call back on monday. I said no and told him that I want to talk to your manager. If not, I going to write a very bad review about you.Bottom line, you dont want to stay at a place where they make up things to steal your money. They look like theyre going out of business anyway and their place is already empty, but I want to make sure that no one check at their place.
Hotel has no frills, but is clean and pleasen. The beds were very comfy and the staff was friendly. Breakfast includes waffles, fruit, cereal, juices and coffee too.
The lower levels were filled with marijuana smell and even inside the rooms. It was suffocating and the cigarette smell was high in the midnight. AC didnt work in the middle of night and we got shifted to the new room in which the ac was not cool enough. This is the same case with other room my family stayed. Terrible experience.
Excellent service, even though you might have to wait a bit for the front desk if you come in late at night for check in. Besides that, the location is perfect for someone who is visiting nyc.
Small rooms, small building, but the rooms are clean and surprisingly well decorated, and there is a business center. No elevator as its just two floors. Water pressure in the shower leaves a lot to be desired.
Great prices very clean rooms Ive never seen a bug there I always see fresh sheets and pillows they always cleaning the bathrooms vacuuming amazing service better than the Hilton Hotel
Worst experience EVER !!!This was the only place with an opening (i now know why ),bed had no blanket ,just a flat sheet.. Tried to turn on heat and it just kicked out cold air..Remote for tv didnt work and when i got the tv on ( side buttons) there was like 5 channels ,nothing good either..Also I Asked for a wake up call at 830 (to have the continental breakfast) , NADA !!! Told front desk i didnt get a wake up call ,they said oh we HAD u scheduled for a 8 amd 8:15 call.. We look into it .. I was checking out , a lot of good that will do now !!After all that too it was expensive !!! They only had a 2 bed room avail, i only needed 1 bed.. U think they woulda worked with me after all that , NOPE!!!!NEVER EVER AGAIN !!!!The room did look nice tho ,compared to how it used to look before it was the ramada.. Also beds were plush and comfortable..
I have no ratings for this place the Pakistan guy at the front desk very rude and obnoxious the way he talked to my sister and I was very arrogant and nasty.PLEASE DONT GO HERE!!!!!! I am begging you! I dont want anyone to go through the same experience.
This place wanted to charge me for a smelly room, all of the security cameras seemed broken. Very perfumed up. Did not stay. Very bad vibe from the time I walked in the door!
Man at front desk was the worse. Yelled at me to go to my room after I asked for the WiFi code. He banned be because I asked too many questions. This was the worse experience I’ve had
This is the worst ever and I want my money back just had to call the police cause it seemed prostitution was going on across my room and the pimp/boyfriend got upset. It was a scary situation currently don’t know if anyone is dead or alive. I say please do not stay at this place it is the worst you are better off at the cemetery
My stay here at the Ramada is alway pleasant! The services are great and the staff (Briana and Chontal) are very accommodating, respectful and kind! Looking forward to staying there again.
The rooms were nice . The customer service was okay. Also dont expect much when they say there is a breakfast buffet its not true and it was pork and i dont eat pork but the bed was very comfortable, but very expensive.
I wish it was possible to put 0 stars. Im covered in bug bites. I spent one night here yesterday night. I havent been able to stop scratching all day. Worst experience. Youre better off staying at the navy lodge in fort Wandsworth. At least the beds are clean there.
My room was clean they gave us extra towels and they treated us very nice I would definitely recommend this hotel 5 stars all the way
Its comfortable with the rooms being nice but the televisions need more channels! Desperately! Or at least access to HDMI or even the ability to cast from my phone and tablet.
Absolutely terrible place to stay. Guest were arguing and fighting over women not receiving payment for her sexual act. Police was then called. Very expensive for the garbage that the hotel actually is. Stay at the Hilton.
Great room. Small but looked good. Location is great even if you rely on public transportation. Right besides few bus stops. Breakfast was simple but good enough.
Cancelled my reservation a week beforehand and they still charged me! I called several times and they kept leaving a note for the manager. I reached out to their customer service who reached out their corporate office with no response. Its been two weeks now. What a joke. One of the times I called the front desk person said I dont know if the manager has come in since I left the note. Very unprofessional.
Positive: The front desk employee was super nice! Very helpful and pleasant!
They are money theaf people .. i booked room for a night some emergency problem my partner not came at that night .. i went to hotel for cancl my reservation but they said they cant do nothing ... they can do everything if they wants to do . i suggest to not go there again never in my life its only 149$cancellation fee but they charged me also tex on cancellation total 179$ ...i dont care about money if they want more i can give them more but its not fare to charge money even i did not stayed there ......wowwwwwwww they refund me once and they again charged itsssssss discusting what a bad hotel i never seen in my life ........
This is a terribly racist hotel they turned us away just because of how we look, they were very dismissive and rude. The crazy thing is I was there just the night before and the Asian guy treated us awesome but we come back the next day room pay with a card they just say they dont want us to there for no reason.
I made a pre-paid reservation one month before I acutally stayed in this Ramada. But I found they actually charged me 60% more without any reason when I checked my credit card statement. Although they return part of money, nobody apologies for their incorrect behavior. This behavior just like stealing your money from your pocket. I really disappoint this hotel and never recommend anyone being there.
Positive: They had rooms. They had parking.
Smoking rooms looks like horror movie but the regular rooms are fine but not great
VERY IMPRESSED....lobby and our room all updated and very clean....staff super friendly....would definitely stay here again....only 1 waffle machine and breakfast room was too small for the few people that were there....other food options close by..
If I could I would give it less then 1 star... Number one problem is that there’s holes in the shades and the parking lot lights are shining in while we sleep. The 2nd problem is that the AC shuts off whenever it feels like it which blows my mind because it’s summer and it’s really hot..
Its ok for the price. To get more breakfast choices you gotta wake up early 6am I believe starts breakfast. I noticed this place has permanent residents
My Parents stayed here when they came to visit me when I was working in the National Park on Staten Island last summer (2012). It was very nice and clean. It is also in a safe neighborhood of Staten Island.
Great reception and wonderful housekeeping. Always left the room spotless.
I stayed here and then i found out there was a murder well somebody killed his girlfriend and two children They house the homeless in this hotel. In other words, you are not staying with the best people in this hotel. BEWARE!!! Do not stay here not good
If I could give it half a star I would, nothing but tweakers and they tried to charge me more than twice the rate in cash cause the systems down. The only people that use this place are junkies and hookers. I mean that in the absolute literal sense. Go to the holiday inn a few miles away!
Everything that Ivan said. The only thing to add was their little convenience store in the hotel wouldnt take a card and only would take cash but they didnt have change. They ask if I did. Haha, Im the customer and you are asking me? Thats funny.
Not a very good place, the price is cheap but the neighborhood is a nightmare : noisy, having party in the middle of the night. The staff seem to get used to it because no one says anything. 👎
Lower floor smelled like folks smoking other than cigarettes... had to change room, due to no security latch on door. Mgmt obviously not concerned with quality of rooms.
Ripoffs. They charge $120 for motel like conditions. It should be $70 max. I know its S.I. but why are they charging for a 5 star hotel price?
The rooms were small and the breakfast was ok, but I guess thats what you can expect for the price in New York. Overall it was clean and a decent room.
Nice location. Free parking, acceptable rooms and breakfast. Nice deli in area for quick meal. Only negative is that it is not walkable to Ferry.
Very poor customer service from reservation to check-in. Price online was improved by phone only to discover at check-in that reservation was more expensive than online price. No empathy at all from staff at check-in as well as customer care department.
I worked on a side project for the hotel with Chantal, Jatin, and staff, and they are amazing people to work with and very accommodating. Great place to stay!
Positive: Nothing Negative: Everything
Worst customer service ever! This place robbed us of our money for a reservation via Booking, because we did not agree to their added $100 fee that was not listed. Save yourself the trouble and stay somewhere else!
THEY KICKED MY 14 YR OLD SON AND I OUT AFTER TWO NIGHTS BECAUSE I SAID THERE IS NO WI FI IN MY SMALL ROOM. ONLY 15 TV CHAN. 20 YARDS OFF A VERY LOUD EXPRESSWAY.
STAY AWAY... Cramped rooms rude staff.. the ice machine was no where near the room.. This place even houses homeless for the city of New York & does not have ESPN or updated TVs.. the place was so bad I checked out within 2 hours for an over night stay.. the jacuzzi was a total joke.. There was even a multiple homocide at this place.. Look it up..
Room seems good. But the TV system is really bad. Poor picture quality and several channels not working. No ESPN
I saw a roach or two. Only thing that could make a hotel get less than 5 stars. The staff was decent but that roach though
Best hotel i stayed in while in Staten Island staff was friendly and accommodated me duting Covid 19 10 stars thank you
Very unpleasant stay at this so called hotel ((( very rooD employees, 0 service, room smell like mold((( they Trying to make money on everything selling toothbrush for 3$ at front desk as most hotels provide toothbrushes and soap for free, defiantly not AMERICAN SERVICE (((ALMOST FORGOT TO MENTION I PAY FOR THIS OVERPRICED!!!!!😭 ROOM $$$ 221$$$ THATS A LOT OF MONEY FOR 0 SERVICE (((( NEVER AGAIN RAMADA HOTEL ((( .COMFORT INN, HILTON, DOUBLE TREE, HOLYDAY INN etc Unforgettable experience love those hotels AMERICAN🤘SERVICE LOVE IT!!!!!😊
Although it was a short stay for the priced paid breakfast should’ve been included
Do not stay here! Management is rude and not interested in addressing any concerns or problems. Once they have your money they could care less if you have a pleasant stay!
Thats a horrible dirty little class customer service front desk was very nice
Charged for a night when we booked in advance. Couldnt make it to the hotel due to a blizzard. Absolutely refused to entertain the notion of a refund.
This Ramada is very clean, well taken care of and in a convenient location. Staff is friendly enough and only one block from many food choices.
If I could give a zero I would this place is disgusting and people give no service the banned me and my bf for no reason and lied saying we smoked when one we were in a smoking room and two we dont smoke we have asthma never go there it was so bad I gave a rating on the better business bureau NEVER go there
I did a short stay which is 4hrs for $80. It was pretty decent
A great, no-thrills place to spend a comfortable night. Very clean and the staff are fantastic.
My family had a Blast friendly respectful people not noisy beds real comfortable love it...
Love that they have smoking rooms and its not motel
Staff was very nice and friendly
If there were negative stars, ikea has nicer furniture, lousy cheapest television service, these are the nicest things I can say !
Like a home so convenient and stores are close plus delivery services from any place I order is prompt good and hot. Service there is curtious polite and very helpful.
Over priced, rude, and had no butter,sugar, salt, or pepper at breakfast. For 189.00 a night you would think you might
Real bad service I never come back Im coming from other state they still need state id from NY
Its what you would expect from a Ramada Inn. Room is clean, had to request an iron as one was not in the room but the front desk was friendly.
If u dnt hve a credit card u hve to pay a extra 100 and if u mess up da room u dnt get it bak so be carefully with da Ramada on Staten Island and da staff are rude
Great place, very clean and upscale looking. Enjoyed my time here and would recommend and come stay here.
Very clean nice hotel too sleep and have breakfast at and very great hygiene items.
Very nice place, ac even in hallway🤗. Very clean. Efforts noted. Friendly person at reception too.
Rooms were too expensive for the size. Also, my room had a musty smell.
Needs improvement in many areas. But to have a bedspread or blanket to cover up with would have been nice. The sheet alone just doesnt cut it
Appealing interior, and the service is decent, but the rooms seem to have a smell about them that I (as an asthmatic) reacted to severely.
This a nice hotel but it doesnt have a pool. Its right next to the highway but never woke me up in the middle of the night.
Terrible customer service. Many issues with the room and cannot obtain a refund. Never will i stay at another Wyndham Hotel again.
Clean and affordable place on Staten island near a few bus routes. Staff is professional and quick to assist.
Its good but I wish the rooms were better sound proofed
Pleasant staff, clean, nice rooms, nice breakfast...good rates
Not the best place Ive ever stayed....but not the worst.....febreeze goes along way people
Quite place, nice staff, comfortable rooms, $16 cab ride to the ferries
Room was clean and decorated nice. Staff was friendly.
Wasnt a great location for the price. Our tv didnt work and they didnt help with our request.
It was nice i stayed there for a few days for work.
Reasonable price for a great location in case you will go by ferry to Manhattan.
The room was well kept, friendly staff, good parking, good security,
Rooms are very clean and the staff is Nice and helpful
Basic facilities, average 2.5 stars hotel. Good to crash for a couple of nights.
Not a place I Will ever visit AGAIN. Attracts a crowd that I wasnt very enthusiastic about. Very strange set up with rooms that are in the basement!
The staff here is very nice and always looking to help out unfamiliar tourists.
Safe location. Clean rooms. Stayed on 2 separate occasions.
Very clean and great service.
Stay away from this bad hotel, the reception its very incompetent.
Loved it here very clean. Poliet people definitely would recommend coming back.
No tv. Was upset. Complained but nothing was done about it. Neef compensation. Please advise.
Ive been coming here since it was The Victory.. Its a Dope Lil Getaway For a Night or Two..
Doesnt treat black people with respect especially when they complain the A/c dosent work wel
Very great location and friendly staff. Will stay there again.
Not intrested in conversing... Radio on Different language... Just not friendly like all of our other experiences...
Right off the highway..clean but very small room continental breakfast only.no restaurant..
Clean and comfort hotel... good hotel for price
Cigarette smell in non smoking room; terrible breakfast; untidy bed sheets
Beautiful and clean room. Very comfortable.
Very clean. Froendly customer service staff. Easy registration process.
Very clean and comfortable. Staff was very friendly
Everything is broke, no discounts for veterans.
Clean room. Small parking lot. Close to many stores. Friendly staff.
Decent hotel, cleaner than I expected.
Great place to stay! I will definitely stay again.
Get the king suite for the excellent hot tub!
My room was clean and the location is easily reachable.
On of my favs they have smoking rooms
No good bed bugs... Over charged then denies it.
I liked it ! Clean organized great location
Good quick service, comfortable room.
Its ok for a lack of anything sexy in Staten Island. Not a Ramada I am used to....
Clean and very comfortable beds.
Place was clean and breakfast was good.
Its nice place people that work here theyre very nice
Nice but just not quite worth the inflated prices of the city
Awesome and comfortable extremely clean and professionall.
Best Service Ever!!!!!!!!!!!!!!!! Wonderful staff and exceptionally clean! Thanks for everything.
Clean and comfort... good for this price
Evening desk clerk rude.Other wise just fine.
To expansive. No Cable. Staff was fine though
Its more of a halfway house cant believe that Ramada inn has their name on it
Good price n Clean room
Was ok, WiFi sucks, other than that it was cheap
Clean and friendly
Very clean and conveniently placed by the expressway.
I thought I was in a jamaican taxi cab with the smell of pot !
Everything was as expected for the price; no complaints.
Small room, but clean and friendly staff.
Nice and comfy place. To stay
Ramada Hotel was a great place to be thank
The hotel should be held accountable for that family being killed.
Very good experience. Nice and quiet
A three stars hotel that feels like a one star...
Very bad
A little too pricey for the accommodations are
What place. I enjoyed my stay.
Not the best, but good for those one night stands.
Minus 1
Did not stay there as a guest.
Loved the service everyone very nice.
Total reviews rating 3.5
199 Reviews for Ramada by Wyndham Staten Island 2023:
Review №1
2022-03-04So far our first impression not good. The receptionist was very rude and the hotel was not very clean. The bedding had cigarette burns in the fabric.I do hope our stay turns around for the better.Not looking good 😒We will never stay here again… if you have an option choose another hotel. Hopefully you will have better service and a much better stay.😑
Review №2
2022-03-12This hotel was a disgrace to the already not so great Wyndham brand of hotels. I understand hotel takeovers and this was once a different hotel, from what i understand, but i expected a bit more than what i got for nearly $200!First of all, this is one of the few smoking hotels still in existence! I never would have thought that i was booking a smoking room anywhere, but i did. Only smoking rooms were available. I bought a special spray to help neutralize some of the outdoor after i entered the room. My flight home was canceled and it was last minute on a Friday, so it was one of the few options under 200 dollars in NY with free parking.My room stared with a 4 but was one flight lower than the main level and there was no elevator in site! The room stunk, the TV has only basic cable channels, so i couldnt use my phone or smart TV features because there were none! The bathroom sink was clogged with water easily and it took forever to drain, the curtains did not close all the way- the semi-sheer white ones had a gap in between them and the tacky, decorative curtains on the sides did not close. The cabinet that houses the small fridge was badly damaged from condensation at the bottom. It was just gross! I was disgusted. I have nothin good to say about it, other than my car didnt get robbed, and Im from NY! For the record, I stayed in room 414. Dont stay in room 414 unless you want to give a show to whomever passes by your window. Maybe the other rooms of this dreary hotel are better? Maybe not!
Review №3
2022-06-30Of all the hotels in Staten island ny. I feel as though my stays at the Ramada have been most comfortable, unbothered by any nonsense, and fairly decently priced.It isnt the cheapest option on the island, but like everywhere else, you get what you paid for. And i would much prefer to spend the couple extra dollars and have a peace of mind and stay at this Ramada opposed to some of the hotels on the island eastern shoreline.
Review №4
2022-06-29DO NOT STAY HERE! Arrived 6/27 late afternoon. Was shown room 115. Carpet was soaking wet. Changed to room 119. Room was musty/moldy. Asked for another room. Kid at reception called manager Japin Saraiya who said we would not be allowed into another room (even though he admitted there were other rooms available) and had to leave. Got follow up email from GM Sashin G who basically washed our complaint under the filthy carpeting. As a Diamond Wyndham member expected better treatment.
Review №5
2022-05-31Positive: The staff were very nice, the hotel was clean and the beds were comfortable. Parking was easy as well
Review №6
2021-12-22Positive: Staff was very nice and friendly Negative: Luggage rack broke breaking two of my dishes; only accepted cash for drinks; could not charge to room or pay with credit card
Review №7
2021-09-19If only I could rate is 0 stars. DO NOT STAY HERE. The rooms are overpriced, tiny, the are no amenities like coffee makers, barely any wall plugins, the drop offer breakfast (for covid reasons in SEP 2021), the staff is rude and their wifi is complete trash.
Review №8
2020-07-09I soon as a I walked in to the Ramada hotel, I was blown away how beautiful and inviting the lobby was. The concierge staff were nothing but gracious and generous.. The housekeeping staff kept the room impeccably clean. The manager and the concierge staff deserve a raise for making me feel part of the Ramada family. Thank you
Review №9
2020-07-24To start most of the staff was very friendly, some oblivious. Seem to be shady people hanging in the parking lot but at least they have free parking. The bed was incredibly amazing and not a lot of noise from adjoining rooms but the smell of cigarettes and pot permeate the adjacent side of the hotel where the only ice machine, I was able to find, was.
Review №10
2021-06-01Very clean room and property. The front desk staff was very friendly and professional. The only bad thing was no breakfast was served, even though it was advertised. Overall, it was a very good stay.