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Raymour & Flanigan Furniture and Mattress Store in Brooklyn
Phone: +1 718-235-5452
Site: https://www.raymourflanigan.com/...
Site: https://www.raymourflanigan.com/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Other Furniture store Nearby:
Raymour & Flanigan Furniture and Mattress Store in other cities:
Comments (199)
I went to Raymour & Flanigan to find a new bed frame. Unfortunately, I didnt see anything that I liked in the store. However, thanks to Jason Hicks I was able to search frames online and selected one that I absolutely loved. Once delivered and assembled, I fell in love even more. Thank you Jason!Btw, Jason also helped my mom find the perfect mattress and fire pit for her backyard. We are so happy!!
Sales rep Lebert (Gateway) took the time to understand what I was looking for and my budget. He diligently searched keeping in mind my wants and was able to successfully identify a sofa/loveseat set plus a counter height dining table within my outlined budget. I await the delivery and would recommend anyone in need of assistance with purchasing furniture to work with him. He goes above and beyond.
I went to the Raymour & Flanigan at Gateway Mall in Brooklyn, NY.Christopher Wren was our Sales Consultant. He was very professional and polite. He helped us make the best decision for our familys needs. He demonstrated many of the sectionals on the showroom.
I purchase my bed at Raymore and Flanagan at gateway center Brooklyn it was a very pleasing and satisfying experience, the young sales lady who helped me SIBO was amazing and patient I would definitely recommend this store. Thanks Sibo
Lebert was very helpful and knowledgeable. He took the time to show me options in my price range. Some of the advertised items were not available at that location.
Mott was very patient, explained everything and addressed my need in what I wanted in my mattress. I didn’t feel I was being sold too or rushed. Even when I stated it takes a while for me to make a decision he still offered to stay to address any further questions.Store number is G5.
Lebert from gateway mall store was awsome he did a great job in helping chose a lovely 3piece recliner sofa set after I describe what I actually want...thanks again for a great customer service.job well done.
Abel H. Was very nice and helpful. He was easy to work with. He made it easy to shop for what i was looking for.
I think it is the best store to buy furnitures for the home of very good quality. Of course, the good costs! but they have financing and guarantee option. The leader and fabric are original and very good quality and they provide you with the information you need. This exhibition room is completely an experience. If you want to buy quality, I recommend it.
I love my sofa and want to acknowledge my sales rep, Dionne Arzu, who was cheerful, pleasant, and patient to work with -- she made me feel valued beyond simply being a potential customer and wasnt pushy to make the sale. I felt she sincerely wanted me to be sure of my choice even if it meant delaying purchasing (which I did for a couple days). The store was airy and everyone seemed pleasant and welcoming. My transaction went smoothly. Delivery was easily scheduled, the guys were on time and efficient setting up my new Willowick sofa (which, when you sit on it, its like getting a huge hug.) I was a bit nervous about the light material, but it goes so nicely in my room and the cotton canvas seems very durable and lovely. Because of the material, I suspect will get softer over time. I love that the covers are washable. Thanks again to Dionne!
Actually my first time ever shopping for furniture and to assist me was a wonderful, very professional consultant Ms. Arlene Marston. Shes simply the Best... Im very pleased that I chose Raymore & Flanigan over the competition. Yes.. I would always recommend R&F. Thank you very much 👍👍👍👍
The representative was professional, helpful, patient and answered all my questions. Offered other options. He gave me space to walk around to see other choices. When it came to a Beauty Rest mattress. I like firm and I was given the opportunity to test out how the mattress felt. I was satisfied with the time to look around as long as I wanted. I also purchased a Living Room set and I was able to sit on the different sofas to check how comfortable they were. I was happy with my selections.
Rasheed seem to be very professional, helpful and respectful in every way possible, I could not make a decision without his input.
Mr. Anthony Baines was the most nicest person I have ever dealt with inselling of furniture. He was so full of information and I appreciate all hishelp in helping me and my daughter purchase a mattress for our beds. Heknows his stuff. Such a pleasure. Wish there were more of his kind. MerryChristmas.
Jason the Sales Professional at Gateway Mall in Brooklyn did an amazing job addressing all my concerns with selecting my living room. He is very attentive and cordial I am beyond the moon with my purchase and I am glad I shopped at this location. If you are looking for excellent service and a fabulous selection of furniture, see Jason at Gatway Mall in Brooklyn NY.
I ordered an item online for pickup. When i got to the store, the older woman at customer service was rude and aggressive. I expressed i didnt know i had to be there before 8, and her response was how dont you know that?. Like how would i know. I received a text and no one told me to be there before 8. After berating me like a child, she told me to drive around back to get the item. The young man present was polite.
Thank you so much , Abdool Rasheed ... I really appreciate you for taking the time and having patience to walk us around the whole store to find the perfect pieces for our new home purchase. Offer comfort and was very knowledgeable about the pieces in the store .
Sale Representative Sobi at R&F located at Gateway Dr was very nice, professional and patient in helping me find the perfect living room set. I would definitely shop again at Raymour & Flanigan.
I was in the Raymore and Flanigan gateway mall this afternoon and was very pleased with the service that Ive received from rep Sibo, who exhibited great customer service therefore I look forward to making future purchases bcuz of the treatment I received! I would gladly recommend Raymore and Flanigan to my friends who are seeking to purchase furniture for their homes!
I called about 4 weeks ago in regards to receiving a refund. I was told by the Associate Jason Hicks (whom was assisting me at the time I was deciding to purchase) that it would take 7 - 10 days. Ok; understood. I waited two weeks and then I called again. I spoke with a young lady she stated also that it would take 7-10 days. Here we are almost 5 weeks now and I have yet to receive my refund. Not sure why people need to wait for a long period of time before hearing from someone or even getting their refund back.
Rasheed was extremely helpful and knowledgeable. He answered my questions right away and made sure that I had the best option picked out. Thank you so much.
The salesman Christopher was extremely helpful and explained everything. Our van was late to pick us up and he was still very attentive even after the furniture sale, especially to my 86 year old mother.
Arleen was very welcoming. I went to get a bed and I was informed throughly about the item was also advised on different mattresses based on my sleeping position. Awaiting my delivery
Great prices very affordable. The sales people is very polite and helpful. Would tell my family and friends that this is a wonderful place to shop at. Thank you raymour and flanigan.👌👌🙏🙏
My husband loves his new recliner its beautiful and the leather is amazing i will recommend Raymour & Flannigan to all of my friends and family my first time making a purchase from them and i will continue doing business with them and oh I can not for get the wonderful sales lady Ms.Zillah and the delivery drivers were very professional great team Raymour & Flanigan.
Great experience here. The store was clean and Anthony was super helpful and knowledgeable about the products. He went above and beyond to help us.
Great experience and Anthony was so helpful with assisting me and meeting my needs. It was certainly a pleasure meeting and working with him as he was patient and provided insight to assist in making the decision process so much easier.
Thank you Sibo at Gateway for taking the time to personally help me to locate the perfect chairs🪑s for my table. Although I am still looking for my chairs, you took the time to call me for an update. Thank you so much. The journey continues.
Must say when you walk in this place you are greeted right upon entry. But Im really here to talk about my customer satisfaction with the manager Nardia. Our first time coming we had a slight issue with the mattress my husband and I chose. Nardia came to assist us from this point on and its been a magical experience! Her professionalism is comforting and I can tell outside of her work clothes shes a beautiful soul.. Wish other people can take from her skills..So thank you Nardia! We will be back, and most definitely referring anyone I know who needs furniture straight to you.P.S We love your smile!
Great rep at Raymour who was very patient during our shopping and selection process. Bery prompt delivery date obtained which was a surprise delight. I liked the collection of furniture at Raymour and Flannigan. Definetly recommend!
Shah Mohamed was so patient and kind with helping us pick out the right furniture that’s best for us. His professionalism is amazing and his patients is one of a kind. He made sure I didn’t walk out with any regrets. One of the best associates in the store.
Jason Hicks was the greatest. He took his time and helped me find the perfect livingroom set. This store has great customer service.
Abel and the office lady Mrs Kourtney Helped me on my purchases and they where very professional and very attentive, I recommend this gateway store because my experience was excellent!..Thank you!
My sales person Clarens Cherry was amazing! He was very knowledgeable and not pushy at all. I had my kids with me and he was great with them too. He helped me pick out great mattresses for the bunk unit I ordered through him. Would highly recommend this location
Its ok. Not enough king size beds on display. In fact I saw only one. But selections of everything else was prime.
I went to the Gatewall Mall location, my associate Jimmy was hands down THE BEST. He had great knowledge of the products and location within the store. He took time to listen and understand our needs. So glad he approached us as we walked through. Would recommend him always.
Mr. Jason Hicks at Gateway Mall was a extremely professional. Love the service that he provided we left out satisfied with a terrific purchase Thanks again Jason.
Isaac Griffith is awesome very helpful one of the best experience I ever had.Helpful is pass the word, he’s what you can say the deal of this company. Thank you so much Isaac and I’m definitely coming back when he finally gets me the house😁😁😁
This was my first time visiting this site and Jason was one of the most knowledgeable people on your furniture without looking at the catalog. He was so caring and passionate. I will indeed return to this site for additional furniture I need in the near future and I am requesting Jason Hicks if he is available. Thanks
Chris was very patient with me being so indecisive he was very understanding to my needs. I didn’t feel rush and he answer every question I asked .. really great customer service thanks Chris Wren
Ryan showed me exactly what I was looking for. It was a quick encounter with positive results.
I was shopping for a decent bed for my spare room and the shopping experience was very simple and smooth. I informed my sale person Roxanne of what I was looking for and she made this purchasing process extremely easy with no haggling.
Great service. Roxanne, the representative who serviced me was patient and knowledgeable. She helped me make the best selections of furniture for my budget. Roxanne was great to work with.
Walked in to R&F and was greeted by Isaac Griffith with a hopeful indignation about my furniture situation. He went above and beyond to help me and ensured that I made the best decision. Thanks so much.
Isaac Griffith is the best, and he has great communication.Very knowledgeable and helpful in all the items that I selected.He went above and beyond to assist me in everything that I needed. I am an extremely excited.Thank you Isaac Griffith for all your hard work and dedication.
The moment my husband & I walked into the store today; Mr Salmon welcomed us with a smile, such a friendly, patient & a professional salesman; we finally bought this sofa my husband is sitting on, love it💕 Thank you Mr Salmon, you are definitely an asset to Raymour & Flanigan Funiture.
Great experience! Everyone was so nice, but Jason Hicks was great! He was extremely patient working with us, and made us feel so comfortable with absolutely no pressure what so ever.. Went in just to look, and happily ended up buying a sofa set! I will definitely be back to see Jason when I’m ready to buy my new mattresses!
Shah, my sales rep, was very friendly, helpful and informed. He walked me through the decision making process, credit check and purchase. He also helped me get the mattress faster than anticipated. All in all, a great experience.
Jimmy, the sales representative was very welcoming and relatable. Jimmy was very knowledgeable and he took his time to explain everything about the product that I was interested in. I also felt like that I was not being pressured and Jimmy gave me a lot of options. Overall, jimmy along with his other colleagues truly met my expectations and this is an experience that I will always remember. I felt like I was being part of a genuine and supportive team.Job well done!
Always have a good experience at this location and multiple pieces of purchased furniture are always good quality at a good price. Our last visit, Jason H. Walked us through our sofa purchase and was able to clearly explain our options in a no-pressure and informative manner. Shop there with confidence.
Clarens Henry, Sara (Customer Service) and A new associate, took the time and provided the service needed. I am grateful for the time taken to assist me with my furniture needs. Clarens was attentive and listened to the request made. I have been to other locations where the associates had not greeted or attempted to assist me. I will be back to purchase more items.
Jason Hicks was top notch the best. He was patient, courteous and his customer service was excellent. My mother wasnt able to come into the store, but he had patience to speak with my mom on the phone until she made her decision. Jason was definitely top notch 👍. Excellent job Jason, we definitely appreciate your time and professionalism, because of you my mom is happy with her purchase.
Raymour & Flannigan is a store with a lot of verities and your always have help navigating the store, but its a little pricey but lot of good stuff
The representative Isaac Griffith was very excellent. He took the time to show us furniture in the store that we were interested in. He showed true professionalism.
Isaac Griffith excellent customer service. Was extremely patient with my Mom as she took some time picking out the right pieces. Would definitely go to him again.
My experience at the Gateway location was great! I met this newbie Isaac however he treated me like a Vet! Additionally, Tatiana was very informative at the final stage of purchasing.
Amazing customer service, Mr. Shah Mohamed went above and beyond to help meet our needs on a beautiful bedroom set. Most importantly he had a lot of patience and very friendly.
I went to Raymour to try out the Casper mattress and I appreciated that Anthony the salesman knew what I wanted but still showed me a comparable mattress which was much less but I still got the Casper. He was very pleasant and informative. Overall, a good experience.
I highly recommend Jason Hicks the sales representative in Gateway mall for your service. He is very attentive and knowledgeable.
We had a pleasant shopping experience at Raymond & Flanigan due to our sales person Jason Hicks. He was very informative and was able to answer our questions and concerns about the piece of furniture we were looking to purchase. Unlike other sales persons he was not pushy or in a rush to make a sale. Jason was a true professional and thank him for his service.
I had such an amazing experience on the phone with Raymour and Flanigan‘s sales person Christopher Wren. He was very patient and understood my family‘s needs and budget. I felt as if I was not just a number that he actually cared about our comfort and went above and beyond. Thank you again Christopher! You probably have made me a customer for life.
We when to buy some dinette chairs and left with a king size bed set too, all thanks to JIMMY PIERRE who give us a great deal and listen to what we wanted of course we was planning to buy a 🛌 set but because of is professionalism we decided to take advantage of a great deal. Thank you Jimmy Pierre.
First of all we had to wait about 20 mins to be helped by the manager. When we finally was helped he did not breifly looked for a table in our price range to conduct a reselection. He did not really seem willing to help us look for what we wanted and instead just told us to keep the same product we had. We I came home I saw that they did have several items in our price range and same design that we wanted.
Isaac GriffithHe was very Professional and informative..He explained everything to me. .He has a great personality...II was very satisfied with his service..Great service!!!
Isaac Griffith oh how much I love him. He is the best. His assistant towards us was very professional. I would recommend anyone to seek his service at the store
Our salesperson was very nice and patient. She showed us several mattresses. No pressure. The best part was that we got a piece of material to place on the bed when we had to lie down. No lying on a bare mattress after hundreds of other people. Checkout was quick. Today the mattress was delivered and my old mattress taken away. Quick, easy, no problem! I would absolutely recommend this store.
Isaac Griffith was very helpful in getting us a new china cabinet within our style and price range, and we were out of the store within the hour. All around great!
I bought a bed set and a mattress from here in April 2019 by the summer around August I noticed something moving in my headboard ! Sure enough bed bugs!!!! Ray our refused to take the blame although I’m a stay at home mom with babies not even in school yet and hardly have people over ! The bulk of infestation was in my headboard which is what astonished me so I believed I bought the furniture and there had to be some already in head board and with them feeding on me ! $2000 down the drain I threw it all out ! Never would purchase again from them ! beware !
If you go to the Gateway location ask for Mr. Shah Mohamed. He is very professional, not pushy and wants to make sure you are getting exactly what you are looking. He will take time with you, answers ALL your questions (we had a lot) and will do his best to get you the best value he can. We will definitely be back to see him in the future.
Terrible delivery experience was sent an email indicating my delivery window was 9/29/21 1130-230, never received truck tracking link email. Called the store at 3pm and the rep indicated the delivery window was from 1:30-4:00pm but probably wouldnt show up until 6pm, rep said we ask customers to be available between 8am-6pm, I was never informed of this. Very poor experience for the purchase of the high end Tempur Pedic mattress.
Sibo provided great customer service and helped us find exactly what we needed at a fair price.
Abdool Rasheed was fantastic. He made his best to assist us. Thank you Rasheed.
My parents purchased a bedroom set and Shah Mohamed was such a good salesman. He was thoughtful, took his time to explain everything to my parents and really did his best to assist them. Thanks again Shah for being so helpful!
Isaac Griffith was amazing! So funny and sweet. It was great going furniture shopping without someone pressuring you like they normally do. Would highly recommend !
Sales man Ryan sumasar hope I’m spelling his name correctly has been nothing but outstanding with his attention to detail and customer service
Isaac Griffith - Was great at providing us everything we needed. We were so happy how he handle our kids, along with our needs, we decided to buy 2 mattress instead of one. Will be back to buy more stuff.
Isaac Griffith was very professional while working with me, He was able to assist in every way. Isaac was very patient with me and made sure I walked out Raymour & flanigan a happy customer.
Shah Mohamed was the salesman that helped us out.He was patient courteous and very helpful. I would give him 5 stars. The reason I gave 4 stars for the visit was because of how long we had to wait on the customer service line to pay....no fault of Mr. Mohamed, he was patiently waiting on the line with us the whole time to make sure we were taken care of.
Mr. Rodriguez was a fantastic Raymour & Flanigan representative who really had patience in helping me look for the furniture that my cousin and I needed!! I would have given him 100 stars if it was possible!!
Sibo is so Good i am very please with the help she gave me she had the patience please come to her you will be very happy
The Salesperson was very nice and patient. He was also knowledgeable and answered all my questions. I went to the store with a budget and he works with me. I was able to stay within my budget. Thank you again to this kind gentleman.
The sales man Able was extremely helpful with my needs!!!! Just moved into my new apartment and he was very knowledgeable, professional, non pushy an over all outstanding salesman
Great experience. Jason Hicks helped us. It was such a great experience he made sure we were happy with purchase and helped us pick right style He was so nice and kind and had patience. He didn’t rush us or push us He took time and explained and answered all the questions I had. Thank you so much. Will be back soon.
Lots of options to test out and the staff was very helpful. Eduardo was the best!
Sibo was such a great help! Quick and easy process! Such a sweetheart.
Nice experience once I had someone to help. Unfortunately there was no one to greet me as I entered. I walked around for a bit and still no one to help. This allowed me to look around for a bit. When I finally needed help I had to approach an employee only area and yell out hello. Someone finally came out and went to get an associate. But after that courtesy and friendliness were the experience that I got. I would go again. The choices and selections are amazing.
I like to take this opportunity to thank Jason Hicks for giving me a great customer service experience because of Jason he helped me after a year of indecision to finally purchase my dining room set. Jason took the time to show me around the showroom floor and online inventory this type of service is hard to come by and some stores that I patronize. So once again Jason I really appreciate you.
Sibo omg amazing seller at the raymour and Flanigan store she was very polite and wonderful person to me and my sister I like her service I will recommend anyone to her for service keep up the good job sibo amazing and wonderful person personality great good job sibo thank u for your service good job good job good job
Jason Hicks is very knowledgeable, patient and kind. He was able to answer all my questions. Even when I had a delivery issue he was able to resolve the issue and I was able to receive my furniture! If you are looking for outstanding service ask for Jason.
Had a great experience and that’s hard to say when it comes to buying furniture. But Jason hicks the representative at Raymour made this quite easy . He was very knowledgeable in the items I was looking for and also very Patience . The place is clean and everyone is polite!
I was helped by Mr.Shaw that was knowledgeable on all products and very accommodating. I bought a few pieces for my new home and i was able to try out what was available in store which was great. i called him two days after to buy beds for my boys room and by the time i got to the store he was already working on the order for me. great service, i drove 1.5hrs to this store and would do it again.Thank you Mr.M.Shaw (Gateway location).
My wife and I recently moved into a much larger apartment and went looking for new furniture. As soon as we walked in the door we were approached by a well dressed sale person who informed us not to pay attention to the price tags as they were not the actual prices since there was a secret sale going on.As we walked through the store I constantly noticed stains, on a lot of the mattresses and couches. A couple of the dressers were not assembled correctly and it looked like people had been leaving trash in them (discarded bottle caps and chip bags.)This was a really off putting experience. To be showing dirty and not properly assembled products shows a lack of attention to detail and care, the trash kind of emphasized this so we left without purchasing anything. We will not be returning to this store in the future.
Came in looking to furnish a new place, Jason greeted me instantly and was a pleasure to work with! He was patient and listened to what I was looking for and helped me find exactly what I wanted! Jason was very knowledgeable and very receptive to any questions or concerns that I had. If you go here definitely look for Jason ! 10/10 would recommend.
I was surprised to find that the person who answered the phone was able to help me with the whole process of ordering and applying for the Raymour & Flanigan credit card. Giovany was very pleasant and helpful. The delivery address was incorrect, but when I called the 800 number to adjust the address Jonathan took care of it promptly and sent me a receipt. It was great!Thank you!Cindy H.
Salesman Shah Mohamed greeted us soon as we walked in the door and showed me to each sofa I specifically asked for. He answered my questions clearly and put no pressure on us to buy anything. When I had questions about the process of payment he gave us options and was happy to do the option we requested. This is my first time shopping at Raymour and Flannigan Gateway and it was very easy and smooth. Thank Shah for a nice experience.
Over priced over priced over priced. The stuff looks good, but cheap quality specially once you peek inside construction. I should know as I am an upholsterer for 24 years. Keep looking to other possibilities . This place is Bobs with a better name and logo
Went to the gateway location yesterday with my mom and daughter. Jimmy helped me pick out a beautiful sofa and love seat. He was patient and very informative. I recommend everyone to ask for him.I am very excited for my furniture to arrive.
Selection was good. So good, I had trouble deciding which sofa to purchase. Salesperson was polite and not too pushy, which we appreciated. The evening of our purchase, we realized the sofa we selected would not fit our space at all (thats what we get for not measuring first!). After researching alternatives, I called the store the next morning and the very helpful and friendly lady with whom I spoke (sorry, blanking on her name) was able to help me make the change to our order with ZERO stress. Very thankful.The only reason Im not rating it a full five stars is the temperature/airflow in the store was stifling and uncomfortable (sweaty-warm plus mask-wearing, ugh). Staff was polite and helpful, so they deserve 5 stars. Were happy return customers!
Isaac Griffith was very helpful and more importantly patient when I was purchasing my furniture. If you ever in the gateway area stop at Raymour Flanagan and asked for Issac you won’t regret it.
Ryan helped me out!! He was very nice and extra patient!! He took his time and made sure I got what I wanted (I have young children) and on my budget. There was a great variety to choose from and the prices varied!!!
My husband and I went to Raymour to buy new Couches. We were graciously greeted by Abdool Rasheed. He was able to give us a lot of information on the couch selection. Extremely knowledgeable!
Always a pleasure at Raymour and Flanigan. Our sales Woman S.N. is fantastic.
Not certain whats happening with the respect of customers and quality of customer service but Raymour and Flanigan will not receive another dime from my family or me. Went to purchase a living room set using my daughters line of credit. I was lied to and told my daughter only had around a thousand dollars credit available. This was after they ran a hard inquiry on her credit. Because of this, I opened a line of credit. When I finally spoke with my daughter, she checked her account. Well wouldnt you know there was over $9000 of credit available! I have some questions and need answers immediately. I can get furniture somewhere else.
Our salesperson, Mott was very nice and helpful. He answered any questions I had and assured me he was doing his best to get the furniture to us as quickly as was available. Thank you kindly!!
It was horrible they delivered my furniture without calling me so I came HoME and found a big box in my living room when all could have been prevented if they had just called with a time LIKE THEY PROMISED SO I HAD TO GET SOMEONE ELSE TO UNPACK IT BECAUSE MY HUSBAND MEN!!!!! DID NOT KNOW WHAT TO TELL THEM TO AGAIN ALL THEY HAD TO DO WAS CALL ME LIKE THEY PROMISED THEY WOULD SO THAT MADE MY EXPERIENCE HORRIBLE!!!!.
Update: spoke to soon. It’s been 3 months since I’ve ordered my furniture and it still hasn’t arrived. Not one notice throughout these 3 months to update me on any delays associated with my order. I have to keep calling the store for an update. Beyond unprofessional. I will not be back when new furniture is neededDec 2020: Love this store. Jason Hicks was a great agent. He worked so quickly, I was in and out door with a new couch within 30 mins. Will for sure be back when new furniture is needed.
The customer service was so great. Explain the process of getting financing. Gave me deals. Fast delivery service. Courteous customer service.
I went to purchase a mattress and the sales rep was very knowledgeable about mattresses. Also, he convinced me to buy protective cover for mattress. Now, Im waiting for delivery.
First, I called the Raymour & Flanigan location at the Gateway Mall , located in the East New York section of Brooklyn. I held a brief conversation with an employee inquiring about there PURPLE mattress availability. He eventually answered all my questions quickly and efficiently that me and my family showed up in-store that same day. Upon arrival , we are greeted by a friendly gentleman , dressed in formal attire with the motivation to do his job. He gave me and my family a very Welcomed and Fun experience threw out our shopping in Raymour ! He had a great introduction and immediately took us to the floor where we were seeking a PURPLE mattress with a metal frame. We were allowed to take a comfort test , which he did have on hand the extra sheet to lay over the beds and pillows. Instantly , he gave us a few minutes to test out not just 1 , but 2 purple bedsets and while doing so , he spoke of his own experiences of sleeping uncomfortable and having a lower back issue until he got a purple. He showed me and my family how the mattress eases on your back , how the bed adjust to our body , what are the long term benefits of owning a purple , even when it started to get hot in the store, he ran and got us some customer complimentary waters ( which we didnt know ) they had there own bottle water for customers. Keep it up Raymour & Flanigan , A+ for that one ! He was very knowledgeable and from the beginning to the end of our shopping , awesome communication skills ! Even during our purchase at the register , he was right there , every step of the way. So , a very big thank you to this employee who was very respectful , friendly , patient and professional . All I can do is give a first name , so thank you again JIMMY @ Raymour & Flanigan Gateway Mall . Heres a 5 star ⭐⭐⭐⭐⭐ review.Delivery : Our delivery arrived on the same day expected & with in 24 hours. They called to confirm there arrival. The 2 gentleman asked about removing our old mattress but we did it the day before. So , no extra labor removal for these guys even if the removal was free of charge... We made space in our door ways of the apartment so they could easily roll in and out with there trolly. Plus , the guys wanted to make sure there was enough space to assemble the base & mattress first. Safety first (A+) fellas. They made a few calls to make sure the assembling is done accurately and no defaults were ever to happen in the coming future. They confirmed our bed remote control were accurately functioning properly and since we do have a child in the household. They made sure we knew how to operate the child safety lock ( Activating and Deactivating ) functions. They worked efficiently and made sure all the packing material was discarded when they left . Thank You delivery guys ! Whos names i really cant put together but Raymour & Flanigan got a 5 star ⭐⭐⭐⭐⭐ review from us and thank you for our forever Purple 3 mattress , adjustable base and bed protector WE ARE A HAPPY FAMILY . Will consider this store to others.
Shopping for furniture can be exciting and at the same time, overwhelming. You go with one theme in mind and often choose the complete opposite. I must share the fact that Mr. Shah Mohamed, Home Furnishing & Sleep Consultant, (Gateway location) is exemplary! He was so patient while my daughters and I made our selection of furniture. He even assisted me with the reviewing measurements to make sure there would be no problems with not only the delivery, but fit in the specific room(s). Truly appreciative of his honesty and peaceful demeanor. Thank you, Shah!
The associates greets you immediately upon entering the store. They are very patient and helpful, offering suggestions when needed. You gotta love them
The sales man was extremely polite, knowledgeable and provided great assistance. I was able to receive a quality leather sofa with confidence.. Highly recommended.
Great shopping experience, found the perfect couches thanks to Eduardo Rivera!
I had a great experience in this store, it changed my perception about Raymour&Flanigan, the staff who attended to me was very professional, helpful and it was my best experience ever in the store, the staff’s name is Clarens Chery. Very professional young man.
Greeted kindly at the Gateway location. The salesperson Jason was friendly, patient & knowledgeable. Called back the next day with a couple of questions about the purchase & he was still very helpful. Thank you.
Jason Hicks made my experience at Raymour & Flanigan very enjoyable. He was professional, attentive, and I was very satisfied when I left. recommend your establishment to anyone looking to purchase furniture. The checkout process was also enjoyable.
We met Jason hicks, he was nice , according to him delivery will be within next week, nothing happened, I did call & spoke to him , he said I will call you back in 10-15 minutes, never retained the call. And even customers service they didn’t answer the phone.this something not professional.respect the customer, respect the time , that is key of success.
Excellent service from start to finish! every person I encountered during this transaction process was amazing! Thanks. This purchase was a gift so will have to wait a bit for product review.
Went into Raymour & Flanigan to look for furniture and received some of the best customer service Ever from a Mr. Carl Thomas! He was helpful, Funny, kind and understood exactly what we was looking for that match our style, taste and most important fit our budget. I would recommend him to anyone looking for someone who cares more about the satisfaction of their customer rather than making a sale. Thank you Carl Thomas! I would recommend him to anyone!
My family member brought a mattress from Raymond & Flanigan Furniture. Time will tell. The Gateway mall.
Jason our representative was very knowledgeable and helpful!He was patient and explained everything in detail!His knowledge lead us to the perfect bedroom set!Great experience!!
My mom is a longtime customer so she suggested that I give them a try. Glad I did.My rep was Noemi D, she is very knowledgeable about each piece of furniture. Noemi was very patient with us, which made the trip so easy, she also took her time to explain all the details of what we were purchasing which helped 100%Thanks Noemi.
Ordered my couch on July 19 was promised I’d receive it within 4-6 weeks (which is the only reason I even bought it), it’s now December 12 and they’re now stating it might come in March of 2022. When they changed the first expected date I wasn’t even notified, I had to call on my own when it hit 8 weeks to ask what was going on.
We ordered a sofa in April at the Gateway store in Brooklyn, said to deliver in August. August came and they said October and then never heard back. Went to the store to see whats happening and they said that it was discontinued. Would have been nice to tell us instead of us having to go in-person. Asked for our money back and they said they have to send a paper check which will arrive in 2-3 weeks. Here we are in Jan 2021 and still no check. Called the store and been on hold for over 30mins each time without being able to speak to someone. They basically stole my money!!EDIT- 1/27/21 - emailed as told and still no response! Classic
I had a very good experience with the sales representative, Lebert Aneike. He was patient, knowledgeable and gave sound advice and encouragement of what would be good for me and what I was looking for. I’ve brought my bed from Raymour and Flanigan and always saw it as a go to retailer for quality furniture. I get my sofa July 21 and I’m sure I will not be disappointed by the product, the Toby Reclining Sofa.
Purchased a dining table for my new apt. Delivery was seamless and it was set up in less than 30 minutes. Very professional. Will be shopping again soon. I’ll be sure to look for Rami again. He was super helpful and super nice.
I had to change my order 3 times and I never had an issue. The Sales Associate Abdool Rasheed was very patient, understanding and helpful throughout each encounter. I know I will be very happy with my purchase once I receive my items.
I loved the customer service very very helpful Christopher Wren was amazing very patient and helped me find everything I needed and more made me feel very comfortable and confident on this very big purchase he is an outstanding salesperson thank you so much
This review is for the store at Gateway Drive in Brooklyn. My mom is 91 years old. Her old mattress broke. It was really hard to bring her to the store in her wheelchair, so she could try the mattress. She chose a mattress, and I paid in full. I dont live with her and work full time, so I didnt witness the delivery. My mom says the mattress wasnt wrapped in plastic when it was delivered, and she wasnt asked to sign any paperwork. The mattress has a curve in the center, the springs pop out. Its impossible to sleep on it. My mom and her helping lady state that the mattress isnt new. I called the store. They said the technician can only come in 10 days. My mom needed a mattress to sleep on, so I decided not to wait and to use an exchange program we paid for separately when we bought the mattress. I came to the store and paid the difference for another more expensive mattress that my mom also considered. The manager told me that the mattress wasnt in stock and wouldnt be delivered till September 17. I asked to schedule the delivery between 9 am and 6 pm, so I could ask somebody to supervise the delivery. I also asked for a mattress to arrive in a factory sealed plastic bag. IMHO these are very reasonable requests if a real new mattress is being delivered. The store manager promised that and told a clerk to put it in the order. I asked a clerk if she could cc me in her email to a warehouse or state my requirement in any e-mail to me. She said she would do that. But, an email I got got none of the two things I asked for, It had September 12 as a delivery date, not September 17. When I called, a clerk told me that her manager didnt allow her to email me. When I asked why she didnt ask her manager when I was at the store, she responded that the manager didnt work that day. How could the manager who wasnt working forbid her to send me an email, and how could that override the store manager instructions? It all looks like a big rip-off. What kind of scam are they planning for this coming delivery? My mom is crying, and Im very upset.
Once I walked in the store I was greeted by someone that assist me with what I was looking for. They was very professional and very helpful and found what I needed fast. Im very please with the help I received and the table thats getting delivered tomorrow.
I ordered furniture in November 2020 with a delivery date of 4-5 weeks. It’s now 2/12/2021 my furniture is ready but the forgot a night stand. This has been the worse experience in purchasing furniture. I have bought furniture from room to go, Macy’s and many other stores. The customer service at raymour and Flanagan is absolutely horrible. I’ve been calling due to my adjustment base not being available on my order. This is absolutely ridiculous. Will never purchase from them again. Worst store to purchase furniture
Mr. Valentino St. Clair was our rep at the Gateway location., I never met a rep so very patient, very helpful, explained everything and answered questions. Mr. Valentino is an asset to Raymour & Flanigan , hes definitely a people person. Very pleasureable experience. I wont shop at any other location.
The salesperson,Lebert was awesome. He knows how to relate to the customer and exudes optimal professional service. I attended the Gateway location on Thursday,July 2, and was very impressed by his demeanor on arrival.Even though he was attending to another customer, he assured me hed be getting to me soon.He made sure I was comfortable while waiting. He guided me through the best mattress options for my need.I was guided by his knowledge and trusted his judgement. I ended up getting the mattress he recommended and delivery was made the following evening. Im pleased with the service and purchase. Excellent job Lebert !
I recently visited Raymour and Flanigan to shop for household furniture. I was met by Mr. Rami, who was superb in in customer service and patience with me. I spent a total of three hours browsing and asking question to make my final decision of purchase. Mr. Rami was very knowledgable and made me feel as if he was vested in my decisions to obtain furniture. I am thoroughly satisfied in my final decisions. I also met the manager who was just as helpful and knowledgeable in assisting me. I would recommend this store to other potential customers.
Great place to shop for furniture. Salesperson Richard Salmon made feel at ease, showed me a great selection of bedroom furniture we were shopping for. I did not feel pressure, he took his time, and gave us space and time to think when we needed. What a true professional. His manager Gus, helped close the sale giving us a great deal. We left satisfied with our purchase, and the delivery went as scheduled and without a hitch. The drivers were very polite, and professional. I have recommended this place to everyone I know. Thank you.
Visited the store to purchase a bed and received the typical sales experience. We were shown the most expensive bed first so that all others failed by comparison. Asked if there was a promotion on free adjustable frames and was told no only to see a placard in the store advertising a $399 free adjustable frame. Once pointed out to the salesmen it was downplayed as not being worthy I suspect because his commission would be impacted. Finally there was a discrepancy in cost calculation and the response was “numbers don’t lie”. Cost worked out in my favor but not a fan of the experience. Needs to be better.
From the moment you walk through the door, you are greeted by a representative thats very knowledgeable and courteous. Richard took his time to show us around and help in determine what quality was best for my family, including the comfort of what we needed. I would say my overall experience was a great one. Very happy with my purchase.
My experience with this store has always been very positive. I had a problem with one of my purchases and it was promptly resolved. The sales person Lebert Anekie is knowledgeable and helpful. He always deliver excellent customer service. I would highly recommend. Thank you Lebert.
Great staff willing to help you as soon as you enter. Quality furniture, so far I purchase a electronic recliner chair, bed, now a dresser. I highly recommend this place for furniture.
I had a great experience at the store. I love that I was greeted upon walking into the store. Everyone was professional and friendly. My sales associate listened and helped to make my purchase very easy. Thank you to the entire staff. You have a repeat customer. Thank you !
Salespersons at the Gateway Store was very patient as I questioned them about the types of leather that made up the different leather sofas on display, All my questions were answered with a smile. My salesmen (Rainny Rodriguez) assistance was invaluable which made my decision to purchase easy.
Just purchased my Sterns&Foster mattress from a great Consultant at a great location. If your at Gateway come see Jason Hicks he has great patiences and people skills. Absolutely a joy to work with
One year ago it was good! However they have been making me wait for a delivery over 2 months (paid for the furniture) to tell me NOW that it has been pushed back to Feb 7, 2021.Back in Nov 2020 it was supposed to be delivered in 2 weeks, then by December 31 AND NOW I find out that according to them it will be in February.....But they never informed me. I found out by going to the store because they were NOT ANSWERING the phone!!!! This is not GOOD responsible TREATMENT!!!!!!!!!
I was greeted at the door with a very pleasant saleman. I had reviewed Raymour and Flanigan website. I had an idea what I was looking for. I told him and he began showing various living room sets.He was very knowledgeable about the product. Only complaint I have is the wait for credit approval. It took longer than expected.
Isaac Griffith was great with his service help us choose the right furniture to get for my house i highly recommend to go to him for any information. Thank you
I visited the Raymour & Flannigan in the Gateway Center Mall in Brooklyn. This location has exceptional service compared to other stores Ive visited. When you go to this location absolutely see sales associate Mr. Lebert as hes a knowledgeable very patient individual. He made insightful recommendations enabling me to find the best items I needed.
On April19, 2021, I bought a Beautyrest mattress. The quality of the mattress is outstanding. The salesperson was very professional, knowledgeable and very patient. My overall experience at Raymour was awesome.
Annie Hafsia is amazing! She showed and explained in details mattress and our adjustable base! She made our experience fun and memorable. Thank you so much Ansharah🥰
Zillah Baptiste she was very helpful and as soon as we came in the shop she had a bottle of water ready for my mother. She was very helpful with my mother’s purchase and very knowledgeable about the store’s products and I am excited to do business with her soon
Mott is a professional… ask for him great service !
Ir was a low pressure sale presentation with Josh. He was able to explain everything to my satisfaction. Will definitely consider a purchase in the near future with him
Isaac Griffith has AMAZING customer Service skills. Very professional and attentive, and a great sense of humor.
I had a great experience at the Gateway Mall location. Anthony attended to me and he’s very knowledgeable and answered all my questions. I’m very happy with my purchase so far.
The staff is extremely friendly and helpful! They have a wide range of furniture in store as well as in the catalog. They also have may purchase option if you can not afford to pay up front, which is really great! Its quick and easy and it also helped that they are knowledgeable. Theres plenty of parking, its located in gateway mall. Its in a nice area which is also a relief o and the store is put together nice and its clean they offer water and everything. I purchased a table and couch from them, everything went great from beginning to end. Even the delivery guys were great. Very professional, they even cleaned up after themselves and thats extremely rare. Thanks guys! I will definitely purchase again from this location.
Lebert Anekie was very professional, direct, and helpful. Great experience! Much respect! Will be coming back to him!
Had just a great experience working with Mr. Shah Mohamed at Raymour & Flanigan located at the Gateway Mall in Brooklyn, NY. He was asserted, helpful, phenomenal and exceptionally knowledgably with the products I was interested in. My needs were met and I left happy with the outcome of my purchase. I tip my hats off to Mr. Mohamed, job well done.
I went in to purchase a new mattress, box spring and frame. It was fast and easy, 1,2,3! The sales associate, Mott asked if I needed any assistance just moments after I entered the store, I told him exactly what I was looking for, how much I was prepared to spend and I wanted next day delivery. Mott took me right over to beds that fit my price range. I was in, chose my bed, paid for my purchase and out of the store in under 30 minutes! I love that since Im the queen of online shopping usually, lol! No hassles, no fuss!
Good morning , thank you for your help with my furniture . Mr mott was a great sales man , he took his time with us , and customer was great too , thank again .
I give a no star. My experience was horrible and regretful. Be careful when asking a sale representative not to do a credit check. It was Credit monitoring that immediately alerted me to Raymour and Flanigan requesting information from my credit report without my knowledge. This made me angry and it brought me tears. A hard hit that brought my credit score down 12-point. I give the sales person, Ms. Baptiste, Zilla a thumb down.
Mohamed was very nice and very pleasant in helping us chose a bed to accommodate my elderly mother. He was helpful and gave us options that we felt happy with when we left. More sales people should be like Mohamed
I purchased bed cash recently from this establishment. And it was broken in three days because it was so inferior. The bed lacked support, it wasn’t able to handle the weight of box spring and mattress. I’ve been trying to contact Raymour but they aren’t responding to my concerns. I would not recommend anyone buying a bed from Raymour & Flanigan
Isaac Griffith so professional customer service was polite and patient. I had a lot of questions and Mr. Isaac answered all questions with profound knowledge
Salesman Jimmy Pierre was an absolute great help with his input on decor and his opinion on what would fit for my apartment size. Thank you Jimmy also for your patience.
I visited the Brooklyn, Gateway Mall location to purchase my mother a mattress set. The sales associate was very knowledgeable and helpful in assisting me in choosing a mattress set that would fit my moms needs. Excellent customer service.
Salesman consultant Chris was a great help..He made me feel comfortable with my purchase and explained everything to me step by step ..I am a first time customer and will return again
The sales rep was outstanding. Ms.Ana Rodriguez took time to cater to my every need. She helped work within my budget and went so far as to putting some possibilities of what my living room and dining room would look like. I enjoyed my tme at the Gateway location and highly recommend that anyone and everyone experience the at home welcome I received!
Rainny Rodriguez sales person was so nice and patient with us to purchase a living room set .I recommend him 100%Thank youMynor
I love this store they have all the updated Modern furniture. I’ve been coming to this particular store since they opened. I had an issue with my furniture but thankfully I put insurance on it for 5 years. A piece of my furniture was not solvable and had to be replaced. But my concern was that the model I had was not in store anymore. and I had to choose a different piece that will not match the other piece I have already. I received a call to come in and choose a different sofa I went in and was speaking with Mr Mario Deville. He was very attentive, patient and answered all of our questions. After dealing with my situation for hours it was all resolved and both pieces of furniture are gone and I am going to enjoy my New piece of furniture on Monday thanks to Mr Deville. I will definitely will be going back soon for other furniture and I would just love to speak and deal with Mario Deville. Thank you again
Sibo the sales rep was very attentive along with great customer service. Thank you Sibo .
Raymour & Flanigan furniture have reliable furniture & deals out every day, they match all prices and works with you if you request them.Fully loaded with new fashion furnitures & mattress & great services as ALRIYAN have Experience himself to explore them out & personal experience.check them out before rip out some place else.
My husband and I walked in and was in the store for about twenty minutes before anyone addressed us. Finally after hearing workers talk bad openly about other customers someone asked us did we need help. I explained I needed a small coffee table and was walked to one across the showroom and was told that’s the only one they had. In actually they had plenty which my husband and I found after further traveling the store. We left after seeing over 8 workers just stand there and laugh and joke and one young lady was sitting on the couch with her feet up. I walked out letting them know how unprofessional and disappointed I was. Never again to this location.
My Sales representative Anthony Baines was professional, knowledgeable about merchandise and financing options. I had a great experience for my first time and will be returning again for my bedroom set.
From shopping to delivery everything was great! Anthony (sales representative) was the best from purchase through delivery to our home. Will definitely go back for the rest of our furniture needs!
Christopher Wren is amazing, he is attentive personable and Extremely helpful. He made our shopping experience easy. Thank you Gateway staff for excellent Customer Service.
This is my 2nd time buying at Raymour & Flanigan and I am always treated with respect and shown quality stuff for a reasonable price. The sales person that helped me was Richard S. He was amazing at helping me find the perfect bunk bed for my kids. I am amazed at how friendly the staff there is. I actually came back a 3rd time because I decided to get the mattress from there. Richard wasnt there but again I experienced great customer service from Ricardo V. I was looking at Bobs before I came to Raymour and Flanigam and Im glad that I decided to buy from them. Whatever your furniture needs are I would suggest checking them out and dont forget to ask for Richard S. or Ricardo V.
I purchased on line, chatted with sales representative. She was very polite and helpful in letting me know my options. A very positive employee.
Staff was very knowledgeable and helpful, took care all of my concerns in under 45mins complete. if you need the perfect sales rep ask for Jason Hicks, hell make sure you leave happy and your money will be well spent 😊 😉
Staff is very friendly, patient and helpful
Great experience at the Gateway Location, I had the please to be greeted by a sales representative Abdool Rasheed. He patiently took me around the store as I contemplate making my decision for my new furniture. It was a very warm and pleasant interaction and I had to write about it. And the young ladies at the customer service desk was exceptional. Whatever you guys are doing as a company with customer service keep up the great work and to Abdool keep being exceptional
I enjoyed shopping at raymour & Flanigan at gateway center. Rami was very knowledgeable, friendly & gave me a variety of purchase options . I left the store satisfied thanks to Rami & I look forward to my next purchase in the near future.
Raymour & Flanigan offers a wide array of furnishings and home decor, the quality is excellent and durable, The customer service is exceptional in all aspects, salesperson Zillah Baptiste was pivotal in helping me decide on the best furniture to meet my needs,and the best look for my space. I was very pleased with the delivery, it was fast, on time and the men were friendly. I want to thank everyone at Raymour &Flanigan Gateway for making my shopping experience a pleasure.
Friendly inviting location Jimmy wasn’t pushy let us browse around the store.
This was our first visit ever to R F and it was very nice. Customer service was outstanding as Gareth S at Gateway took time to listen to us, make suggestions and show the various recliners available. We left feeling very satisfied with our purchases and look forward to returning in the future. 👍👍👍👍👍
This was our first time visiting this location. We were greeted at the door, the salesperson introduced himself and inquired if we needed assistance. We told him we were just browsing, he gave us the layout of store and allowed us browse. He checked on us after a little while, but didnt pressure us. We enjoyed the professionalism of our salesperson and the no-pressure selling. We will definately show this location again.
Got what I needed. The store rep was very nice and knowledgeable. She spoke kind of quickly though. The store is much bigger than I had originally anticipated.
Very kind and wonderful people.It was my first time at the store located at Gateway Mall and it was great. Mr. Anthony Baines the best!! Thank you for your kindness and service.
Isaac Griffith so I have a wonderful experience in the store today with Mr Griffith he is very pleasant and im looking forward to doing business with him again thank you I really do appreciate it
The Sales person Jimmy Pierre was excellent he wasnt pushy ,he wasnt trying to sell me the highest price item . He took his time he didnt get impatient he was very knowledgeable very professional. I would recommend the raymour and Flanigan in Brooklyn at the gateway mall. Great service i received my new bed the next day before 1200 noon. Thank you..
I had a very good experience when I purchased the living room set. The salesman was very professional and experience.The manager came to oversee the deal and provided an additional discount.This seal the deal
Total reviews rating 4.6
199 Reviews for Raymour & Flanigan Furniture and Mattress Store 2023:
Review №1
2022-01-18I had a wonderful experience. Sales rep Jason, helped us with furnishing our home. He was patient, offered guidance, and we never felt rushed or pressured in any way. Hes just awesome!I still have a few more pieces to buy and will definitely seek him out again. I find that there are helpful, knowledgeable, store representatives at this location. Definitely go here for your home furnishing needs.
Review №2
2022-03-04Jason Hicks, one of the most caring and professional person I could have ever came across. Being that this our first time purchasing furniture, he made sure that we understand every aspect of the process and was extremely patient. I dont believe this experience would have been the same if it wasnt for Jason. He as superb customer service skills and very people friendly. Thank you so much Jason for this awesome experience. We really appreciate you.
Review №3
2022-02-12I visited the Gateway Mall location to purchase a bedroom set, living room and dining room furniture. Roxanne falls nothing short of amazing. Her willingness to get to know my husband and I, her attention to detail, and patience helped us get exactly what we needed. We even had to return furniture due to incorrect measurements on our end but Roxanne so graciously kept in touch and helped us pick out something else. Not to mention she called on delivery day to make sure everything was okay. Roxanne remained professional, humble, warm, and so positive. She made this process smooth. If I ever need furniture again, I know exactly who to call and where to go. Job well done!
Review №4
2022-02-20My visit to Raymour & Flanigan was problem free. I had help from Mr. Farrakhan one of the managers at the Gateway Mall location. He was very understanding, kind, and knowledgeable about the products he’s selling . I am indeed impressed with how he conducted himself and wished others would have that selflessness in ensuring their customers needs are met adequately. Thank you very much. I truly appreciate your patience n understanding towards my situation.
Review №5
2022-07-07The sales rep, I think his name was Jason, was very helpful and not pushy at all. He gave me space to browse on my own but was always available if I had a question. And he knew the answer to the question, which was important too. He made my shopping experience effortless and pleasurable. Thank you Jason.
Review №6
2022-06-04This is my second visit to Raymour & Flanigan that I was fortunate to meet a very honest and caring sales rep- Annie Hafsia. She was knowledgeable about each product and positively guided me to make a well informed purchase that best fits my needs. She is exemplary. I will return to the store for future purchases because of my wonderful experience x2.Thanks Annie
Review №7
2022-01-30Arleen Marston was VERY nice, PROFESSIONAL, patient and so respectfully! My mom, little brother, and I was so indecisive on a mattress and she came through! She took us all over the store and had my brother test different options and the amount of patience she had was out of this world. We eventually found the perfect mattress all thanks to her. I couldn’t have asked for a better experience and plus it was our first time shopping at Raymour. Thank you so much Arleen. GOD BLESS YOUR SOUL!
Review №8
2022-02-09Great experience working with Abdool! I desperately needed a couch and he made it happen immediately. I was there on a Wednesday and he said he could get me a couch that Saturday!!! I have never been more impressed and relieved in my life! He completely saved the day! I recommend you see him for all of your furniture needs.
Review №9
2022-02-16This is my first time shopping at Raymour and Flanigan. But it wont be my last. My sales associate Ms. Arleen Marston was so patient, product knowledgeable and kind. Even though I purchased only a beautiful glass Dunhill Coffee table. She treated me like I was there for half of the buying floor. I made my purchase at 410 Gateway Drive in Brooklyn New York. The selection is there was huge! Drop by when you can. Ask for Arleen...you wont regret it!! Thank you Arleen!! Job well done!
Review №10
2022-06-16Over priced, low quality furniture! Be careful with their financing agreement; they are affiliated with TD bank, ( this information is not disclosed immediately. I didnt know until I disputed a charge on my credit) I was charged late fees that were not warranted The agreement between the two predatory in its practice. Neither claims to have shared knowledge of the customers record of payment. This practice caused a decline to my credit score. I found out that there are other customers who have experienced the same thing. Beware!!!