Raymour & Flanigan Furniture and Mattress Store in Farmingdale
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Farmingdale, Suffolk County, New York, US
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Site: https://raymourflanigan.com/loca...
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–6PM
Raymour & Flanigan Furniture and Mattress Store in other cities:
Mark was a pleasure to work with from start to finish. He was very knowledgeable with his furniture and was very patient with us as we asked a lot of questions! We came in for a bed and a couch and we left happy customers! We will definitely return and will definitely be using Mark again! Thank you Mark for excellent customer service!
We had the pleasure of having Joy as our advisor. She was knowledgeable, helpful, and patient. She didn’t push us to buy anything that we weren’t comfortable with. We’ll be sending our son to Raymour and Flanagan because of the excellent service and attention that we received.
Sandy was such a delight and of so much help while we were sofa hunting. She helped us narrow down and make the perfect choice. We are so content and happy with our purchase thanks to her. We were throughly explained the protection plan and made sure all our questions were answered.
When we walked into Raymour and Flanigan we were greeted by Linda Catapano. What a great sales rep very friendly down to earth very helpful. She recommended different things which is wonderful cause you kinda get overwhelmed sometimes when your in place like this. She helped us pick what we wanted. There was a sale which is even better and very simple and pretty quick considering. Ask for Linda if you go there
Before walking through the double doors I can see about 6 sales associates standing in a semi circle staring at me. Before I could even step into the store I was greeted aggressively by one of them as the others looked on. I quickly explained to him that this is my first furniture store visit and I would just like to look around and educate myself, but I will come to you if I have any questions or requests. The moment I start walking to the bedroom sets, I can see the mirrors on the wall that he was following me from a distance. As I walked from room to room I watched him continuously following me through the mirrors. I finally thought I lost him, I mentioned one word about a particular furniture set to my fiancé when out of nowhere he popped up from around the wall and starts talking about it to me. I replied that you are making me very nervous and I see you following me around the store. No please walk away I don’t appreciate this. I couldn’t even focus on the furniture anymore I was so turned off. A few minutes later I notice him walking past us staring at us, still keeping tabs on us. I walked out of the store and will not be visiting another one. I will take my business elsewhere.I won’t give names but I went to the furniture store next to it. I wasn’t attacked at the front door, I got to walk around and collect my bearings for 15 minutes before an associate walks up, introduces himself and asks for our names. He explained that he isn’t pushy and just wants to introduce himself, and come to him if we need anything. I will be buying furniture from them next week.
Just went shopping for a corner curio cabinet. I had very specific requirements - at least 5 shelves, lighted, and not overly ornate (I want the items inside to be the main focus, not the furniture). Our salesman, James, showed me the perfect cabinet. Price was reasonable, considering that this is a quality piece of furniture and is exactly what I was looking for. He also let me know about their 1-year interest-free financing, which I opted to go with.All in all, a very pleasant shopping experience. 100% recommend!
Went to the South Farmingdale store for a new mattress and base, my wife and I were helped by Jodi, she was great. Showed us everything we needed to see and explained everything, made everything quick and painless. Everything was in stock so delivery was delivered and set up fast. The delivery guys that came were great as well, polite, worked fast, explained everything and cleaned up like they were never there, Overall was an excellent experience. Would definitely shop here again!
My wife and I purchased two outdoor furniture sets one sectional one table both made of poor materials but we were smart enough to take the protection plan out right so we thought. We were told by the protection plan that they will replace the damaged items so I go to Raymour and Flanigan yesterday and tried to get it replaced where they told me I have a balance of over $3000 The manager Steven acted like he was trying to help me meanwhile what was the point of the protection plan if it was going to cost me an additional $3000 My comment to all consumers is you’re a fool to think that their protection plan is there to protect you….. the protection plan is to protect them that they make more money off for you to stay in business…… point blank.
Our salesperson, Joy Wittshen-OBrien was very helpful and informative. We found her to be pleasant, not pushy, and answered all of our questions. In addition, she demonstrated integrity for her fellow sales people and store policy.We would recommend her going forward.
I was first helped by Jodi Zappia but was not ready to buy my furniture. When I returned Jodi was not there and I was helped by Linda Catapano. Both were very helpful and knowledgeable. Linda took care of both my purchase and delivery. She was very pleasant and helpful. Good customer service is hard to find. It is because of her I will continue to shop at Raymour & Flanigan.
Love Raymour, had a terrible experience buying furniture from these so called interior decorators they are more like pushy sales men. Nonetheless, people at Raymour have been amazing and helpful. Their sales Rep Fatema has been our go to girl since 2018, she is amazing and Ive furnished my entire house with her help. Affordale, and absolutely worth it. 💯
The day I came they were very busy. I was greeting by Steven Grossman who assured he would be able to help us. We looked around, saw what we liked and started to work with him. He was very professional, caring, helpful, and honest. He also helped us with the price and I payed much lower then what I thought. At no point I felt like I was being ripped off like being at an auto mechanic. As busy as he was he really took care of us. The other staff was very nice as well. I would highly recommend this place and Steven. I will be coming back in the future for more funiture.
My parents were looking for a new bedroom set at Raymour & Flanigan in Farmingdale. Joy helped us find a set that is perfect for them and fit all their needs. She was very kind and helpful the entire time! I recommend asking for her if you need any help. Thank you Joy!
Steve G. showed us multiple furniture pieces for dining, sofas, sectionals, beds, and mattresses. After thorough testing of multiple items on display, Steve helped us decide on the perfect pieces for the home. I highly recommend Steve G. as he provided excellent customer service and is extremely knowledgeable.
When we first arrived to the store on Route 110 I was looking for my previous sales clerk Fatema! She was absolutely amazing when I was there months ago to buy my kitchen table. Another sales associate approached us and we asked to find out if my sales associate was in. I clearly wanted her to wait on us. Well, suffice it to say, I finally got my wonderful lady, Fatema. She did a great job taking care of this order. Please, sales associates if someone walks in asking for a particular representative then please be politically correct and pass this sale to the proper person requested. Love the service of this associate. Ask for Fatema you won’t be sorry. 🌷
I just wanted to give a compliment for one of thesales associates. Angelique was amazing. Mywife and I have avoided Raymour & Flanigan foryear because of the pressure that the salesassociates put on you from the minute you walkthrough the door, even if you say Im would like tojust look and if I need help I will find you. But theywould follow you from room to room. We wouldjust leave at that point. I went to most of the storeson that road and there are many to choose from.But I didnt see anything that caught my eye. Sotold my wife I would try Raymours and she saidgood luck with that. But I was lucky to getAngelique as my sales person, she greeted meand said look around and if you need me Im hereto help and because of the freedom I spend$4,200. In your store #1645 she is an asset toyour company.Thank youMario CarboneInclude screenshotSome account and system information may be sent to Google.
Working today with Sandy Mahes, at Raymour and Flanagan.Such a pleasure to work with her, and Vivian. True professionals they know how to get the job done and they can almost guess what is best for you by supplying the details of your need.JoAnn and I will be back very soon for our new living room set as we are now having on new home completely re-decorated. A special thanks to Rich the manager who helped move this deal with the sales people.On a final note, great products great prices and experience people. That’s what I call true commitment and true service.
Changing review, store was good, was told a delivery date of Thursday then changed to Friday due to merchandise damaged. That is okay but requested needed am delivery for new date, was told sure np and account updated, today got text that I will be getting PM delivery. Not happy right now, delayed delivery and now need to find someone to be home for the new time frame. I hope the rest goes smoothly 🙏
They booked the sofa as per Micheal (Rep) it was available at warehouse for send to the store next day arrange for the delivery truchk for $175 Paid by me. Received a call next day that they are canceling my order. When called customer care lady told that she will give the money back, never told about issuing a check, then argued on the phone that she said swearing I told you about the check. Overall I give 1 star.
I needed quality furniture beyond what was available at the local discount stores.. I went to R&F and was welcomed by a professional and well knowledgeable sales person( Angelique Sookraj)... The transaction was from store to home delivery was flawless.. I soon returned to the store and purchased several additional items.. It is my pleasure to give R&F a 5 Stars rating for excellent customer service..Many Thanks!Ray
Sandy at this Farmingdale location is beyond words wonderful. She was helpful, kind, and everything we needed out of this experience. Things like this can be tough and the fact that there are people like Sandy who turns a stressful situation into a delightful one is super special. She turned our day around and gave us everything we needed for our new apartment. Thank you so much to Sandy and to Raymour and Flanigan of Farmingdale - We truly needed you today and we’re so happy to have met you! :)
Sandy Mahes at the Farmingdale South location was very helpful and outgoing! She made buying my daughters bed a fun and easy experience! Walked in and was greeted by a woman who did not follow through with us and Sandy saved the day she has very good people skills and I’m glad I found her! Ask for her when you go to raymour she will make sure you’re taken care of!
I had delivery on 3/31/22. Once guys keft I realized that one of chest drawers were damaged. I called them and they came back, inspected the furniture and reported it. They even tried to bring a drawer only same afternoon but it didn’t fit for some reason. Replacement was scheduled the same day, they few days later was rescheduled supposedly another pc was also damaged that they brought from upstate NY.Finally I got replacement on 4/6/22. As I was in the elevator with two delivery guys I said I have to inspect this well before you leave one of them said sarcastically “of course I will give you magnifying mirror “ He was very rude and disrespectful. While we were in the bedroom where the chest was placed and I was inspecting it he walked out and took a box with 4 rings in it from my living room coffee table. At first it was weird for me to se him walking away and had feelings he was not up to any good. By the time we walk over towards exit he was already outside the apartment on the hallway. I didn’t even realize until next day when I was looking and remember the box was right there and niw is gone. I don’t have anyone coming to my house and I am sure it was him😡 BEWARE hispanic looking and nasty talking delivery guy!!
My husband and I went in to purchase some couches we realized after we purchased it it didnt fit and had to change the order everyone was so sweet and gracious took their time had patience beyond belief great experience will always shop there for any of my furniture needs... And we had delivery the Within 48 hours great experience!!
Went into this store today just to see if any piece grabbed my attention. As I walked in I was immediately greeted by Mark who was very polite and professional. He gave us our space as we browsed through the entire showroom, I didnt feel rushed, pressured, or even uncomfortable my whole stay. Even though I didnt make a purchase today, the customer service and care shown will make me go back to this store to purchase my next piece of furniture.
I recently had the good fortune of visiting my local Raymour & Flanigan. Consultant Mr. Steven Grossman helped me to get a mattress that is the perfect fit for me. He knew all about every mattress I was interested in. I was able to make my selection with ease. Safety protocols were in place, which made my visit even more pleasing. I look forward to a continued relationship with Raymour & Flanagan.
I visited the Raymor Flannigan store located in Route 110 North. From the moment me and my dad walked in, the sales rep Angelique greeted us and made us feel welcomed.From start to end, Angelique service was amazing! She was very engage and knowledgeable about the products.Happy to say, I enjoyed my in-store experience and look forward to receiving my living room set. Thank you again Angelique for your amazing service!
I recently bought my living room furniture from the Raymour and Flanigan Farmingdale South location. What an amazing experience I had in the entire process. I had the pleasure of having Mark Lesser as my salesman. He was great. Very patient with me as I tried to make my decision as to what I wanted. Mark did not pressure me at all as a typical salesman would do. I will definitely be returning to Mark for any furniture future needs. I received my furniture in three days as promised (all my pieces were in stock). The delivery went smoothly and arrived in the window I was told they would be there. Need furniture? Go to this location and ask for Mark Lesser! You will not be disappointed !!!!!!
Shopping for couches is difficult it is extremely difficult with the pandemic the world is facing. Bob was super helpful and super patient. Bob and his knowledgeable advice and recommendations really helped us. He took into effect things that we wanted that my husband and I could not agree on and came to a decision. We cannot wait for our new addition to arrive thank you again.
Sales person Linda in Farmingdale store. So knowledgeable about the furniture and I described what I was looking for , she brought me right to the chair I wanted . I didn’t have to search all over. She just knew what I wanted. No pressure , very relaxed shopping and she answered all of my questions .
Let me begin by saying that I hate to shop however...when I arrived at Raymour & Flanigans and met Zandra Kaufman I immediately knew that my worries were over!Zandra has all the qualities in a sales assistance that one could ask for! She is beyond capable, knowledgable, friendly and honest! Zandra made what I thought would be a dreadful experience into a fabulous and successful experience! Thank you..thank you..thank you Zandra..I shall return!
Just went to Raymour & Flanigan to purchase living room set- our salesman Mark Lesser was fabulous! He was very knowledgeable regarding all the products and was patient as we went back and forth between multiple sets! Can’t wait for our furniture to arrive and we will definitely be coming back for any future purchases. Thank you!
Lovely experience. Was mattress shopping and Mark Lesser was polite, knowledgeable and very professional. I detest pushy salespeople or the ones that are completely disinterested. Mark was exactly where a salesperson should fall. I’m confident I got the best deal I could. He also took safety precautions I see so few salespeople take during this difficult time. Made me feel comfortable and enhanced my shopping experience. I highly recommend him.
Ken, at the Farmingdale store was not only very helpful and knowledgeable but extremely patient as I tried and retried various mattresses. I had only planned to look at mattresses to compare to others I had yet to see. But I felt that any experience after that wouldn’t improve and bought the bed then and there. Thank you Raymour & Flanigan. But especially thank you Ken!
James was amazing! My wife and i have been looking for a new bed for over a month. The minute we walked into the store in Farmingdale James welcomed us and brought us over to exactly what we were looking for. He made sure that we stayed underneath our budget. And made sure we understood everything about what we purchased. We also received the bed in less then 24 hours! He didn’t push us to get anything more then we needed. He explained all the warranties to us fully so we understood. We connected on both being left Handed!! Thank you James for being wonderful at your job!
Went in looking for a couch, and Zandra couldnt have been more helpful. She was very knowledgeable and patient (even with our almost two-year-old making things take a little longer)... she was never pushy and really took the time to understand our needs. And the couch is supposed to get delivered within a few days, no major long delays like Ive been hearing about from other people who bought furniture recently. Will definitely go back to see Zandra for future purchases.
Last weekend we wend shopping go a dinning room table at the farmingdale location As soon as we walked in the door we were greeted. Since we didnt know what style we wanted she told is to walk around to see what they had and she would be available to answer any questions. Ana was very kind gave us our space but was always around. The only disappointing part was that we have to wait a few months to get our table
I went into Raymour and Flanagan to look at the Anaheim leather sectional and met Mark Lesser. I ended up buying the sectional and the matching ottoman and a dining table and chairs!Mark is amazing and went out of his way to make sure I received all the discounts that were available. He spent time making sure I got the furniture I needed without the hard sell- I can’t recommend him enough! Purchasing was fast and I walked out knowing I got a great deal and quality furniture! Thanks Mark, I’ll see you soon for bedroom furniture!
Great experience purchasing bedroom furniture at the Farmingdale store. Did not feel pressured. Salesman Ken H. was very helpful. Very happy with my purchase.Returned to buy a mattress and pillows. Joy W. helped with that purchase. She was very patient and helpful. I love my mattress and pillows. I would definitely return.
Zandra was excellent. She greeted us as soon as we walked into the store and made us feel very welcome. We were looking for a new bedroom set for our son and she was knowledgeable and friendly throughout our entire shopping experience. We will be coming back to Raymour and Flanigan to buy furniture again thanks to her!
I had the Pleasure of dealing with sales associate Ashley at the Farmingdale location. I was interested in a sectional couch, she was knowledgeable, friendly and very helpful. She was able to figure out the size so it fit perfect and looks amazing! thank you so much - Scott
We stopped in just to get a bedroom set for my youngest daughter, but we ended up purchasing a bedroom set for ourselves as well. Fatema and the rest of the staff were simply amazing. They took the time to carefully explain and demo things to us and give us their honest recommendations. There were no high pressure sales tactics at all. We genuinely felt very comfortable throughout the entire buying process. We returned a week later and purchased an additional bedroom set for my older daughter. I would highly recommend buying your next furniture items from this location, and be sure to ask for Fatema! Excellent customer service, variety and support! Five stars!⭐⭐⭐⭐⭐
The sales associate was very helpful and did everything she could to ensure that I found the chair I was looking for within my budget. They had an amazing selection of power reclining chairs to choose from. I will definitely come again in the future to buy more furniture.
Linda Catapano was great. She was very Knowledgeable and helped us pick out entire bedroom set with a mattress, which we were not intending to buy there. We also bought a kitchen table base and chairs. We were going in for the bedroom only, but we told her we were looking to have a granite table top made, but did not have a base. she said that we may be able to get a base only depending on the table we liked. My wife found chairs she liked and she was able to get us the base that the chairs were with that we actually like without paying for the top. I would highly recommend Linda to anyone looking for furniture. I will definitely go back to see her when I have any future furniture needs.
Your associate Viviane Perkins made what is usually a long arduous process simple. She listened to what we were looking for, took notes and put together a great package for us. We even purchased a dining room table that we werent really looking to buy!! She was awesome. Thank You
We were greeted by Steve when we got to the store in Farmingdale. We were looking for a dining/kitchen set. Steve directed us to the area and let us explore. He wasn’t on top of us , as some salespeople do, but he let us decide without any pressure. When we did decide on a set he was there to answer our questions. Steve was helpful and knowledgeable about your products. Will definitely shop at Raymour and Flanigan again. Quality and price were very important and we got it all. Thank you Steve and R&F.
I can’t wait to receive my furniture. Toni Riedel was a pleasure to work with. She was so helpful and personable. The first day i started looking for furniture for my bedroom she wasn’t pushy like other salespeople. I saw dressers, nightstands and lamps i fell in love with but I told her I just started looking around. She gave me her card and said to come back when I was ready if i didn’t find anything else. I came back the next day because of her great disposition in doing business and I finalized my sale. They have great furniture there and very different, i bought these unique lamps i couldn’t find anywhere else. 5 Stars for sure !!!! Thanks again Toni.
Linda was amazing. I walked in and said I wanted a microfiber couch, tan and a certain size and she immediately showed me my dream couch. I was so impressed that I was planning on going to Costco to get my kitchen table but she showed me beautiful table with chairs I ended up getting that as well.Overall 5/5 stars and recommend her!!
The salesman Steve Grossman (sorry if I misspelled your name) was very helpful and definitely not pushy at all. Me and my wife must of went in there at least 4 times before we finally made our purchase. We did our shopping around to make sure we got the mattress we wanted and for a good price. Steve gave us all the information and was very friendly and can’t stress enough how not pushy he was and he was considerate with us just being happy with our purchase. We just order our beautyrest mattress the other day so now we’re waiting for it to be delivered.
It was a seamless transaction from beginning to end. We are furnishing our new home, Zandra our sales rep made our first official purchase easier than we imagined. She listened, shared her recommendations and helped us identified the perfect sofa in such little time. We were pleased her patience and understanding and will be back to this store very soon.
Mark is your man! He was not pushy and gave us space when we asked for it but also checked in regularly and answered questions. He spent hours showing us different styles and making recommendations for our home. We got more furniture to buy and this will always be our first stop.
I worked with Jody at R&F. She was so patient, didnt rush me and helped me pick out my furniture. She was so helpful! And just like she said--kept in touch on every update when it came to delivery and was able to get everything done on one order. Made the process so easy and one less thing to worry about! Thank you Jody!
Joy Wittschen-O’BrienWas an excellent sales person.If anyone is looking for someone who is patient ask for Joy.We were so undecided we order a living room went home and changed our minds and went back to change.She was so pleasant and understanding and made our experience very easy.
The salesperson, as well as the manger we so accommodating. I had my two little granddaughters with us, they made us feel right at home, it was a very pleasant experience. Everyone was so helpful and efficient. Forty years ago we had bought furniture across the street as we began our married life, so good to return to the area. It was our first experience with R & F, we will be back! Thank you
The sales person was patient and helpful. They made the delivery of the mattress happen the next day when it was bought around 6 PM with the help of the store managers. Delivery was quick. The only complaint was we were not given a delivery window and were given 11 minutes before delivery which was the first thing in the morning. Everything worked out fine still.
The service was great. Stephanie was an excellent help andvery accommodating. She had a great personality and guided us to making the best possible decision for our purchase. We visited Ashley furniture across the street, however, we felt that their quality was inferior.
We’re very happy with our purchase - the price was a little higher than some discount chains but the quality seems worth it so far.Our salesmen was Mark Lesser and he went above and beyond to help us find items in our budget that looked great together.Delivery guys were professional and set everything up nicely.
I had shopped online prior to visiting the showroom. When we got to the store, we were greeted by the sales associate, Linda, and she knew exactly what we were looking for. She was very courteous, extremely helpful and very knowledgeable. It was a very pleasant shopping experience and we cant wait to receive our dining room set and bedroom headboard.
I like Raymour & Flanigan and I have been satisfied with their customer service. I bought my couch from them about 4 1/2 years ago and Im happy with the couch. Their protection plan is also very good. I had an issue with my couch and called them to report the damage and they came out and took care of it immediately. I was quite impressed. This time around I bought a mattress and mattress protector. I was assured that the delivery guys would remove my old bed and discard it appropriately. Well needless to say that was not the case. They said because my bed had stains on it they could not put it in their truck. Of course an old mattress of over 10 years is bound to get a stain or two. They went on to say that I should have been told this information at the time I was at the store with the salesman. Well that information was not shared with me as the salesman neglected to tell me this. Anyway, be that as it may I understand the COVID-19 situation and what not, but I was still disappointed that they did not dispose of the old mattress. Other than that, I would definitely recommend Raymour & Flanigan if youre shopping for furniture. It is overall a solid place and its furniture is of good quality; and the customer service is really good. I only rated 3 stars because the old bed was not disposed of as promised.
Wow! So friendly and informative. We literally had fun shopping for a bed and I even had my three children with us! I will definitely be back for future purchases and the quality and selection at Raymour and Flanigan out beats any other furniture store I’ve been to in the area
Stephanie is the greatest. She divines what I need and makes excellent suggestions. I feel confident in my choices because this sales associate truly knows the merchandise. Checkout was profesional and easy. Everyone at R&F in Melville is friendly and and and never too busy to help. On top of that, the selection is great and the items are top quality.
We went to the store to purchase a full sized bed for our five year old. He was so excited to look at beds and try out the mattresses. The salesman was welcoming and very nice! He did not pressure us to purchase on that day. After looking at options at various furniture stores, we felt the quality of the furniture our son picked at Raymour & Flanigan far surpassed options at other stores. On top of that the furniture was priced fairly. We went back in to make the purchase. It was a aa very quick and easy process. I would highly recommend!
Our salesman Diego was so helpful in supporting our purchase of new living room furniture. We received delivery within a week and decided that we should have purchased the chair with the grouping. I called Diego and he checked and advised that we could either pick up the chair right away or wait until Friday for delivery. We opted to pick up the chair. There was some confusion about the truck and delivery but everyone went out of our way to make sure that we were able to go to the Warehouse directly and get our chair. Three people at the Warehouse located our chair, brought it to the BAY and put it on the back of our pickup truck. Everyone was so very nice and polite and the warehouse was spotless and clearly run very well. Thank you Raymour & Flanagan! We LOVE our new Couch, Loveseat and Chair!
Another great experience at Raymour! The furniture is always a good quality, can get pricey for sure, but I believe you get what you pay for. They are running a fantastic deal which helped a lot.Mark Lesser was our sales rep and he was fantastic! He greeted us on arrival (we werent chased down like in other furniture stores). He was very attentive, professional, listened to all of our needs and helped us find exactly what we went in for; the perfect mattress, adjustable base and night stands.We were hesitant to mattress shop during this time, however, we were given sheets to use to lay on and every employee and person in the store was wearing masks. The store is huge so there was no problem social distancing, but even still they respected all the guidelines, even on the customer service line to pay the bill. Arrows marked clearly on the floor throughout and by entrances, we felt very comfortable shopping.Mark wasnt a pushy salesman which we appreciated. So much so that we unexpectedly added a leather sofa to our purchase!
Best store to get furniture with great customer service. Bought many items from this store. Toni R. is the best. She was able to get our bed delivered weeks ahead of scheduled. Still waiting on couple more pieces but at least we are sleeping on our new bed. Thanks Toni!!!
Our sales person, Michael, was wonderful. He was helping another customer but there wasn’t another salesperson in sight. He did a fantastic job of balancing both parties - answering some questions for us while finishing up with the other customer. He was a total professional with terrific knowledge without being at all pushy. We liked him so much that we took his card and plan on returning after we move into our home.
Joy went out of her way to answer several of the unusual questions I had regarding measurements, and also scrutinized the total bill before it was finalized to double check for total accuracy....She was kind, considerate and caring.It was an excellent experience ♡Jan 25... bed and mattress was delivered together, and Joy went out of her way to keep in contact with me all the way through the process....because the original bed I ordered had to be cancelled due to the mfgr.constantly delaying...Joy worked with me through it all, even on her day off♡♡♡☆☆☆Joy is a most exceptional caring and compassionate person. ..yes I AM planning to purchase another piece of furniture and it will be with Joy.Everybody at the store was helpful as well, and the delivery men were prompt, clean, efficient, polite, respectful and very helpful.R&F is a fantastic place to shop...I have always been pleased with everything I bought...and I refurbished my entire home after the house burned down. ..so I have made several happy purchases ,and plan on at least one more.It is,alwaya,a joy to go to Joy!
We had the best experience ever in a furniture store all because of Stephanie.She was knowledgeable and very professional.She worked closely with her manager to provide us with an excellent customer experience.Although this store is a half hour away from our home we would only go to this store.Glen Cove, Carle Place staff you could learn a few things from the store in Farmingdale,
I must write this review to congratulate Linda Catapano on her extraordinary skill and talent as a salesperson. This is my third most recent purchase from R&F and she has had a starring role in each purchase. Now when I go to R&F I ask for Linda because they dont come any better. She is intelligent, charming, knows her merchandise and cant do enough to help the customer. Its a pleasure to deal with someone who is as knowledgeable and helpful as Linda. R&F certainly made the right decision when they hired her! Great and Excellent!!!!!Mike
I can not believe how Rich Pietranski in the South Farmingdale N Y store treated us. He had so much patience did not rush us with our choices. He went onto his laptop to check sale prices. Ive never in my 71 years ever had such great customer service in my whole life. I can truly tell you if you are looking for furniture please use this store you will not be disappointed at all. Ask for Rich he will go completely out of his way to find what you are looking for. He even went as far as moving pieces for us to see if they will match colors. I cannot say enough good about him and this store. You will have a great experience in this store in this store. Enjoy your shopping time there and please stay safe.
Couldn’t be happier with my shopping experience at Raymour and Flanigan! From start to finish, it was a pleasure to deal with the staff of this store. The showroom was packed with wonderful merchandise to choose from. I purchased two rugs, a loveseat and a chair. My salesman, Mark Lesser was amazing. His patience and knowledge of the merchandise were so helpful to me. I never felt pressured to buy anything and he was so pleasant in dealing with my indecision. His advice was right on and I am so happy with the pieces I chose! The quick and professional delivery service was also much appreciated!I highly recommend this store as there are great and varied merchandise at all price points, excellent employees, terrific delivery services to make furnishing an entire home easy and stress free!
Really great experience. Steve was wonderful, patient and knowledgeable. This was my daughters first purchase for her apartment, and there was no pressure. She was concerned about getting it into the apartment and Steve took the time to walk through measurements and how the movers would get it in. A pleasure!! We even bought a bedroom set when we were there too!
Very professional and low pressure sales approach. Our sales associate Fatema Zohora was very patient and helpful during our decision process. She even offered us a beverage as we were leaving the showroom as we left undecided on our first visit. After visiting several other different stores including the other Raymour & Flanagan showroom we returned to Fatema to make our purchase as I was really impressed by her professionalism.
We stopped at Raymour and Flanagan’s as our first stop of 10, looking for the best sectional sofa for our living room. James Fisher was so helpful, not pushy, and so accommodating. Anything else we looked at from other stores paled in comparison. Was our first and last stop. Can’t wait to received our new sofa!
After 3 months my special order came in. I got a call 3 minutes before the store closed the day before my delivery that one of my pieces was “badly damaged”. The next day I am scrambling to find out more information and to resolve the issue. A solution was found between myself and the manager. It bothers me that my sales person never called to follow up. She was very eager to help during the sale and after there is no follow up especially in my situation to where there was a problem. If I was to make another purchase I would not buy from the same sales person due to her not caring enough to follow up to see if everything worked out and if I was satisfied.
My family and I were treated with professionalism and kindness by our representative Stephanie Markinson. She was patient with us asking alot of questions and changing our minds. She helped us select a great living room set. We highly recommend Raymour & Flanigan and Stephanie.
I had a very good experience. Toni, our sales rep was knowledgeable and went the extra yard to find something that was right for both me and my husband. She offered a few decorating tips to go along with my purchase.I love ther furniture and am praying it will arrive soon!
My mother Deb Cosher and I highly reccomend shopping at this location, I was impressed with our salesman Mark Lesser with his easy going attitude and product knowledge. He was so helpful and we did not feel pressured. We love what we purchased a dove Grey recliner and cant wait for it to be delivered!
Bought a new sectional couch from Raymour a few weeks ago. Michael Learner was fantastic, didn’t push us to buy anything we weren’t sure about. New the product in and out and what parts of the couch were included in the advertised price and what options were extra. We weren’t sure if the couch would fit exactly how we wanted it so he gave us his phone number and told us to go double check measurements at home and call him either if there was a problem or the couch would fit. Turns out we had to modify the original order slightly. Michael did it for us on the phone. The new couch arrived on the day and time frame promised. The feet on the couch were broken though.(It happens) I called Michael about the broken feet and I had new feet at my door step in a week. (He offered a tech, I said I would change them myself).Great experience dealing with Michael, I would highly recommend buying furniture from him. I will be buying my next piece of furniture from Michael Learner
My wife and I have always loved R&F. Their furniture is beautiful and they always have a great selection to choose from. Mr Steve Grossman is the best salesman. Weve been dealing with him for years now and he is always very professional, helpful and super friendly. You cant go wrong with Steve at R&F.
After months of going back and forth with R&Fs platinum protection warranty, arguing over what they refused to cover, wanting to charge me extra, telling me I could expect the replacement to be delivered then never calling to tell me they no longer carry it, I finally got help from Rasal the store manager. He was a tremendous help in making me feel whole again and restored my faith in customer service. He was pleasant, helpful and went above and beyond.Zero stars for R&Fs warranty customer service, 5 stars for the store manager and receptionist.
We bought the 5 year protection plan which has been GREAT. The only reason why this is not a 1 star review. Raymour & Flanigan decided to replace our furniture instead of repair so we went into a store and selected our replacement. At the time, they said they would be getting additional stock in over the coming weeks. Long story, short - I had to call them 3 different times only to be told each time that the delivery is delayed-first it was for early November, then it was late November and during my last call I was told early December. I asked to speak to a manager who then informed me most likely date would be early January. Im not very happy with R&F right now.
Friday morning I purchased 3 Tables that were as is floor samples. I made the purchase quickly not thinking it through.When I got home with the tables did not look good in my livingroom.I went back to the store and explained my situation. The manager Steve went above and beyond to help me. He told me I could return the tables the next day for a full refund. The stress was off, I could think properly to the suggestion he made. I went home and rearranged the furniture and the tables fit. I love them. Thank you Steve for your patience and kindness. I will continue to shop at Raymour and Flanigans they are very professional and care about their customers!
The sales manager, Jodi Ramis Zappia, was possibly the most knowledgable and efficient and creative person I have ever worked with at Raymour and Flanagan. I have always had good experiences, but this was the best. And the chair she suggested could not be more perfect - in terms of what we needed it to do, and in size, quality and maintenance. THANK YOU!
Furniture is great. service was on point.. even though it took a while to get my delivery due to covid 19, my sales consultant, Diego Bazalar was in constant contact with me. Im extremely happy with my furniture and overall experience with Raymour. This is my second purchase from them and wont be my last.
Total reviews rating 4.7
199 Reviews for Raymour & Flanigan Furniture and Mattress Store 2023:
Review №1
2022-06-09Was looking for a bedroom set and met Joy who was so pleasant and so understanding. She was very informative and was not pushy to buy, buy, buy at all. She listened to what I was looking for, offered ideas, and when i settled on a bedroom set, she took my order and was comfortable with me holding off on purchasing it until I knew for sure. I came back later in the day and finalized my order with Joy and purchased it. She is still patient with me as Im not ready to accept the delivery as I need to get rid of my old set first. I would definitely be back for any other purchases and cant wait for my furniture to come in. Thanks Joy.
Review №2
2022-06-20Recently purchased a bedroom set with an adjustable base bed for my new home in NJ. Zandra Kaufman was extremely helpful and friendly. She knows how make you feel comfortable with no pressure. She is patient and has excellent decorating ideas. You can tell that she knows what she is talking about. Love my bed,love my adjustable base. I will be back for more furniture even though I am in NJ
Review №3
2022-02-23We recently purchased a sofa and love seat set from this store (Farmingdale South) and Jodi Ramos was just a pleasure. She is not your typical pushy sales person, she knows where everything is and also gives you plenty of time to shop around. She was helpful, knowledgeable and upbeat. We were going crazy because furniture availability and delivery times are just crazy right now, she came through and she delivered on her promise of speedy delivery. She kept checking on us and was on top of our purchase. If you happen to stop by this store ask for her, she will make the experience way better I promise!
Review №4
2022-04-02Zandra Kaufman is upbeat, knowledgeable, polite and was extremely patient and accommodating with myself and my mother today. I purchased a sectional sofa with a glass table, had a change of heart when I got home and ended up going back to get a marble table instead. Zandra was right there to make the exchange quick and easy. Thank you, Zandra and R&F for another wonderful, painless sales experience!
Review №5
2022-06-29Worked with Joy to purchase furniture for our living room. She was helpful and informative. She was able to get us a piece sooner that was supposed to be back ordered for many months. We even went back and bought our bedroom set and mattress from her. We would definitely go to Joy again should we need anything else.
Review №6
2022-02-11I have purchased furniture from here several times and have never been unhappy with the service. This visit we purchased a mattress and adjustable base and were extremely satisfied with the process. Mark was patient, knowledable and not at all pushy with extras offered. I had visited other mattress stores before coming to R and F and did not get the experience I did here. I left feeling 100% sure that I was getting the mattress that was perfect for us.
Review №7
2022-06-18Steve Weldon was exceptional. He made our shopping experience very easy and comfortable not to mention fun. Hes very knowledgeable and made sure we got every discount available. This location has a huge selection of quality furniture along with a a number of unusual accent pieces. Their prices are reasonable as well.
Review №8
2022-03-08We went here recently looking for a new couch for our home. We were first greeted by Sandy who helped inform us where to look for couches throughout the showroom. She let us have some space to browse around before checking in with us again.We took a night to think about the couch we ultimately ended up buying and Sandy helped finish the transaction. Luckily our couch was in stock, so we were able to get our couch within a couple of weeks.The delivery crew put it together in our home and it looks great.
Review №9
2022-04-30Overall an unpleasant experience. We went to Raymour and Flanigan to find furniture for our home. Mike was the guy that helped us. He was patient and wasnt pushy like most salesmen. We found a sectional that we loved and explained to Mike what we envisioned the set up to look like in our living room. He took our order and gave us the wrong arm chaise. We didnt realize this because Our furniture took 3 months to arrive( we knew this prior to ordering). We called the following day to ask that they give us the right order and they still wanted to charge us a delivery fee for their mistake.They are nice to you until theyve taken your money.
Review №10
2022-06-07My Experience with Raymour & Flanigan was wonderful. We bought many pieces of furniture from R & F for our very first home with the great assistance of Mike. He helped us pick pieces that compliment our style that match and flows the rest of the house. He spent so much time and gave wonderful ideas to decorate our home. He is an asset to this company. Very satisfied with his costumer service.