Raymour & Flanigan Furniture and Mattress Store in Bronx


Phone: +1 347-577-8103
Site: https://raymourflanigan.com/loca...
Opening hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
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Total reviews rating 4.6

199 Reviews for Raymour & Flanigan Furniture and Mattress Store 2023:

Review №1


The sales person was nice, but the credit department tried to bill my credit 2 times one time for 9000 and the next for 10000. this was bad for my credit. i call the store and asked for a manager, she said she. this was not true. so i told her the bank wrote me this information, how can this not be true. she called some one in the credit department we where stuck on hold for over 40 min. then they got disconnected. and still no one has called me back. i am absolutely disappointed

Review №2


The furniture is pricey but it is great furniture. However I bought a quilt set from here and it was 130 and it only came with a quilt and two pillow cases and it stains. There was blue ink leaking from the quilt. Extremely unacceptable. Stay away from the quilt sets there. Next on to their customer service department . I had a pretty big order and mr and my spouse both work and we both took a day off to recieve our items. Not all the items came and I had called customer service previously and they assured me 3 times the whole order was coming. When it did not I called and the representative just put me through to the salesman that I viewed everything with. The customer service reps were not friendly nor provided me with any further information. I also asked to speak to the manager TWICE and she never called me at all. I feel everyone was nice when you shop and pay.. but once the check clears your on your own. I wouldnt buy anything from that location due to the lack of customer service support.

Review №3


My sales person was Rossilyn Guerra from the Bronx Terminal Market location. She was very helpful in walking around with me and explaining the types mattress and helping me pick my bed. Most employees were nice but Id prefer to work with her.

Review №4


Wonderful service and attentive people. If you get Priscilla, you will be absolutely taken care of. She made buying my first furniture set an absolute dream.

Review №5


Both employees did their job. Nice guys. When I asked if someone could help me carry a piece of furniture to the garbage bin I was told that he had a bad back and felt pretty bad. I can be sympathetic to him seein as I have had 6 procedures on my back. However there were two men. I gave a $20 tip, I had another $20 in my hand for some help. Didn’t get it. So I had to do it. Now I’m feeling like your employee.Secondly, there was a slight cut/scrape on one of the backs and I was told there would be a replacement. I’m a little disappointed about dragging that piece of furniture , could have used the help. That’s why I gave 3stars. Hopefully I will get the replacement piece.

Review №6


Had a fantastic experience with Priscilla. She is an exceptional customer service professional, she was very kind, supportive and helpful withy son and his first major furniture purchase❤❤❤

Review №7


The prices here are a little bit over priced, but they are willing to do price match.Sales person- ask for Steffanie, she was helpful and without being to pushy, it was like shopping with a friendStore- they do still allow you to sit and test out items in the store bed, couches, chairs.They have everything you need to furnish your place.

Review №8


The experience was great customer service was Awesome. Big S/O To Ramphy Roque who helped me and my husband he showed us that his job was to make sure we were comfortable and pleased with our order and we were...Thank you so much!!!!

Review №9


It was a great experience. Excellent customer service, ambience is nice, I cant really think of anything to complain. So yeah, I will probably go back.

Review №10


The best costumer service. Rossilyn is the best salesman ang got the knowledge for good recomendation. I felt really glad and happy for went to the place. 5 star ⭐️⭐️⭐️⭐️⭐️

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