Wheelchair-accessible car park
Yes
RDA Buffalo in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Phone: +1 716-822-2886
Site: http://www.rightdirectionauto.com/
Site: http://www.rightdirectionauto.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:Closed
- Sunday:Closed
Comments (116)
These guys over here are too notch! Bought a car for my girlfriend through them & they were nothing but professional and accommodating to the both of us. They were detailed, thorough and adamant on making sure it was the car we wanted & not just one they wanted off the lot. They also worked on my brand new truck multiple times and they are my go-to for services intervals & getting my new tires put on.
I would be lost without RDA. I am a completely clueless car owner, and theyve been so patient and wonderful with me, even teaching me some things about taking care of my car. Id never go anywhere else.
Everyone here is very nice if there is a problem it’s fixed right away no questions asked.
Went in for an inspection, they tried to up sale me on brake work with a $500+ quote. When I checked the paperwork, instead of the brakes and rotors they quoted me for, the inspection info stated safety failure for parking (emergency) brake and license plate bulb. Took my vehicle to my mechanic and there were no issues with my brakes or the parking brake. Untrustworthy business practices, and they are more concerned with making a quick buck than providing honest service.
Amazing cars, cool people and timely as well as considerate service. Friendly and wholesome. Overall a great place to start if you are looking for a cool car
Was helped buying a car today at Right Direction Auto. Everyone there was very friendly and more than helpful! Their general manager Jackie was very sweet and extremely helpful with working with me to figure out the best way to go about buying my first car, considering my credit. Also got a chance to meet the owner Mike who just like his staff was very transparent and considerate in getting me all set and ready to go. He even made a point to say how much it means to him to sell cars in the best ways that are affordable to the community. 10/10 would recommend!
The customer service and professionalism at RDA is fantastic. The team is extremely knowledgeable and they work with you to ensure you get the best possible outcome when buying a vehicle. I definitely recommend contacting RDA for all of your auto needs, the service department is also very efficient and know what they’re doing.
I recently bought the car from RDA auto and let me tell you something it’s was a great decision. The staff was amazing and customer service is outstanding. I own the business myself and I do know what good service will be like. You treating your customer good they will do the same for you. I bought a car from RDA auto and I have a little problem with some electrical and I bring it back and RDA fixed with no problem. RDA do care and value their customer and quality of their work is beyond my expectations. Thank you RDA auto you always have my business. I have lots of friend and lots of customer I will be sending them your way.
Excellent customer service. They were able to schedule me in last minute. Rome was very responsive and had the answers to all my questions. Julio was very informative and worked well on my vehicle. I enjoyed the honesty and openness. Made me feel comfortable. Its not easy for Women to find a trustworthy auto shop and sales. Keep it up guys!
I was visiting the area and ended up having car trouble. The team at right direction knew I needed my car back in a timely manner to get back on the road. They put my needs first, got my vehicle in and out the same day, and were honest with the repairs my vehicle needed. If you are in the Buffalo area dont hesitate to take your vehicle here or purchase something of their lot. Great people and amazing service!!!
I came in to the Buffalo Rda car dealership and they were wonderful helped me find a car that was just right for me very helpful people very beautiful clean Place very professional I definitely recommend this spot for anybody whos looking for a vehicle I am so happy with them and then to find out that I can go to them for all my repairs oil change and exedra dont need to deal with anybody else but them which I love bec they already know about the my car.
The Staff at RDA have treated me fairly and always in a timely fashion. It is nice to be able to go somewhere trustworthy! Strongly recommend if you need any repairs or on the hunt for a new vehicle! Thanks RDA!
Wonderful people they helped me get in my new truck and I love it!!!
They work with you they treat you like family they do quality work and take care of you I recommend my friends and family and they have no complaints and they say they are very respectful the owner Joe is a great guy they dont over charge and wont let you vehicle be stuck on the side of the road great guy
I bought my new car from RDA and the experience itself was easy and painless. soon as I paid and drove off the lot, all issues occurred. I’ve contacted RDA and Jackie herself multiple times and they brushed off issues till warranty was up! Unprofessional and junk mechanics. I’ve had the car for 30 days this place is such a joke! Not worth a dime
I recommend all my friends and family here. Technicians are honest and only look over the problem the vehicle is having and they don’t push jobs on you. Instead they fix what you need and do it right the first time.
Let me start by saying my experience with Right Direction Auto was beyond amazing! Throughout the years Ive been to numerous car dealerships and my answer was always an approval but attached to a much higher deposit than expected. RDA was able to finance me with the cash I had in my pocket! Originally, I went to RDA for a vehicle that sold just shortly before my arrival with no other interest in any other vehicle. Joe asked me a few questions and told me to check out the 2012 Ford Fusion they had on their lot. That vehicle was, in fact, the perfect match for me. I spoke with the general manager Jackie, who couldnt have made this process any simpler for me. They really listen to you and take your request seriously, I jokingly spoke about the pin strip and how I didnt like it. During pick-up, I noticed the pin strip was gone! This vehicle has all the bells and whistles I couldve asked for. Very satisfied with my selection and will highly suggest anyone looking for a vehicle to give RDA a visit.
Staff was very friendly and made this car shopping experience so enjoyable! They were very straight forward with me and helped me get the best, safest vehicle in an affordable price range! They continuously followed up with me throughout this experience which gave me confidence in my decision.
Purchased a vehicle here I am very happy !!!
Awesome guys. Mike us super professional and empathetic & Joe is extremely humble. If youre looking for quality used vehicles & honest mechanics who stand by/guarantee their work then look no further!
Yes they took me in right away for my brakes, within the little time they had open left for the day and knock it right out, I appreciate there business and their receptionist is on point getting back to you with details of your car
I recently purchased a vehicle all I can say is awesome the vehicle rides nice and clean. The service is great. Big KUDOS to whole the staff. Definitely will do business again. Highly recommended
No problems with dealer, great service, car was delivered and detailed just as dealer promised.
They are very good and professional. You pay for what is needed on your car , they don’t try and sell you other stuff. Highly recommend going there!!!
This auto shop is a small family owned business. They have a young woman that manages the business desk and makes you feel welcome. The mechanics don’t seem to overcharge like typical chain shops. I enjoy that in the background you can hear salsa and bachata music while they are fixing the cars. I guess to me that translates that they stick to their roots. I’m happy to support my own communities including this auto shop.Last but not least, I was told that the mechanics actually care about helping their customers, which says a lot.As a young 20-something year old woman I’ve gone to a few shops that always want to sell me something or prematurely instigate fixing something that doesn’t need fixing in regards to my vehicle. I may not be car savvy but I’m not stupid. I don’t get that vibe when I come to RDA.
Great customer service! Reasonable prices! I have a Benz & they don’t charge you an arm and a leg just because of car you have, they get the job done right & in a timely fashion! This will definitely be my only repair shop
Awesome, was referred here by a friend and I am very pleased with the outcome. I usually do my own maintenance (the easy stuff fluids,plugs etc) but needed my timing belt water pump replaced and they did a perfect job for at basically half the price of the dealer. I always do my research prior to any repair so when the owner Joe quoted the work to me I knew it was right on the money and fair labor prices. Always a big plus when you can enter the shop and speak with the technician who just worked on your car and pick their brain. I will be back for more work as the buffalo salty winter really did a number on my exhaust. I will be sending my father in law in to have then tune up his truck, that’s how confident I am in their work. Thanks RDA!! You defiantly need to get some advertising out there! Adrian
Great work, great customer service!!!
I have now brought 4 vehicles to RDA which NO Other Shop could figure out how to repair and EVERYTIME, these guys figure out the problem and fix it with no issues! I WOULDNT RECCOMEND ANY OTHER SHOP IN BUFFALO!
Always dependable and most importantly honest.They fix whats wrong. If you need the above mentioned these are you people. They are not like a big chain with 5 or 6 mechanics on duty but they do a great job if you can wait a little.Been with them for a few years and returned once they reopened due to Bailey ave. Construction project.Joe the owner is down to earth and gonna be around a long time!
The team at RDA has been amazing to work with. They are continuously receptive and willing to work with my busy schedule. They treat my wife and I like family and I will continue to reccomend them to any and all people I know!
Friendly but over priced. They made over $5k on my car and when I asked for better tires they quoted me $500 when I just spent $10k
Very professional shop. Friendly and helpful. Not looking to charge you for services you do not need. Highly recommend them to anyone who needs service or are looking for a quality used car.
Ive been living in this city for over 30 years and it has taken me that long to find a place that absolutely suits my every need. The staff is absolutely excellent and very knowledgeable they truly value their clients and you can see that from the moment you walk into those doors.Highly reccomend. A++.
High quality service, fast and knowledgeable! Best Auto shop in Buffalo. I will bring all of my business to them in the future!
I have had my car for three months. I was very pleased with the process on getting the car. I love my car. Thank you RDA!
This place is amazing. They are super professional and they know what they are doing. They dont crack you in the head and they are super honest. They have a loyal customer for life
RDA is a very efficient & trustworthy place to bring your car. Needed inspection & tire seal, got me in right away!
Unless u pay cash,final price after loan will be double price of vehicle. 60 months payment. Just do the math 🤷
Fixed my car in a timely manner. The price was the best in Town.....very friendly....all around great service. Highly recommended.
I really appreciate there business and support team they have great deals and they always fix problems u have or they take care of everything they have a great business i recommend it too anyone
Highly recommend this shop to anyone looking great prices great customer service and they also work very fast
Definitely took my truck to the right place Ive had something going on with my windows and they wouldnt roll up or down for a while now And they diagnosed it and fixed it in a reasonable amount of time thank you guys very much
I have a great experience with RDA there very professional they did an awesome job on my vehicle they also were very quick!
Very good customer service. Called for a estimate they got me in right away. Prices fair.Highly recommend.
Love,love,love,this place first of all I would like to say a BIG thank you to Jackie who worked her butt off to make this all happen,and to Mike who was so patient while I was deciding what I wanted and answered a million questions I had.Ive had my car a week now and couldent ask for a better one i love it,Thank you all again
Great Prices and Fast Friendly Service! Dont go to another shop and get ripped off. These guys are good!
RDA has the best customer service I ever had ! Great prices and they work with you with EVERYTHING
Took my car in and was suppose to give me a new battery and a oil change. He did that and fixed my flat for free 🥺❤️
Joey and his team are great. Even at the last minute theyre able to squeeze me in and get the work done in a timely manner.
Absolutely the best and a friendly place to purchase your new vehicle. Very professional staff.
Love these guys. Fast turn around on repairs, price is beyond fair. Good to have a reliable trustworthy spot
I bring all my cars here. I even trust them with my Porsche Boxster S. They can work on any vehicle!
I would highly recommend RDA to anyone who is in need of auto maintenance. The staff is friendly and I have never had to wait long for results!
Got a car and everything has been amazing! Super nice and helpful!
This place is absolutely on top of the game..they are professional and the prices are more than fair. I cant say enough good things about the people who work here also.
So far, so good. I will update when I pick her up...😉
Honest customer service! They were able to repair my tire in no time flat.
Very great service and respectful people definitely recommend them
They are professional and really do good work. Very knowledgeable!
It’s the only place I take my car. Honest, reasonable, and clean, the service there is always excellent.
Amazing work done fast and right! Joe adornetto and his team are incredible! Highly recommend!
Great place for inspections and repairs. Very nice people
Great staff! Great selection of cars. All around great experience
Great people, excellent service and very reasonable prices.
Awesome place awesome people
Great service and prices one of the best in buffalo for me
This place is very professional and the vehicles are well taken care Of and clean!
Super quick with services and super friendly staff. Amazing workers!
Great Service and affordable pricing... 👏🏿🖤
I’m biased, but definitely can speak on behalf of honesty and customer service level 👍🏻
Right Directions are hard to come by. This place is a GPS in a game full of broken compasses. Don’t get pointed anywhere else besides Right Direction Auto.
Great place to have service done nice staff!
They are very professional, would recommend to a friend or family member
Receptionist is very nice cause of her ill be back.
Great guys, awesome pricing and honest service. Highly recommended!
I was confused at the moment but really is not at Union road its at Seneca street
Buffalo rda were very polite and professional
Its been good. Service was goo it didn’t take long. Everything was fixed on time
Highly recommend fast servica and excellent employees
Awesome place. Great and trustworthy people and service.
Awesome service! Honest and affordable!
Good staff , amazing work !
Good and fast service . Friendly staff.
Very good place. Great people. Really recommend it.
Good customer service on time appointments
Excellent service every time I come !!!
Love my car. Killer price!
Great fast friendly service
Love these peeps
👌
Honest, fast, and affordable! Thanks, guys!
I’m biased, but I love this place!!!
Nice site
Great experience!
Too expensive!
Great Job!
They are the best!
Awesome
Good service
Good service
Oil change
Terrie service overpriced vehicles
Jackie helped me a lot !! They are my good
I recommend them to do a good service and the best thing is that they speak Spanish and people who work give people ah good service I recommend them ...
Excelente
Total reviews rating 4.6
116 Reviews for RDA Buffalo 2023:
Review №1
2022-02-24Needed a repair on Muffler of our OGN Commercial Truck. Only place in town will lift able to handle truck, same day service, price very reasonable AND fixed within a hour! We are very pleased.
Review №2
2022-07-08I have been coming to RDA for 2 years now, the staff is very friendly and fast with service. I have had the following replace with RDA, tune up, oil change, brakes plus rotors, electrical problems, manifold, converter plus muffler, shifting cable, tires, complete ac unit, my transfer case, and 4x4 axles. I will never go to anyone else for repairs.
Review №3
2022-04-11Very good at there job they get things done I came in nd got my car back just a couple hours later
Review №4
2022-04-30Expensive a Tirer patch should be $21 buck not at rda they want way more go to fox Tirer or more Tirer or all the other locations to save time and money don’t pay more when other Less charge less
Review №5
2022-05-03At least you talk with someone there 2 locations and theyre informative and upfront but this inflation drives car costs used or otherwise through the roof lol.
Review №6
2021-08-20Must be nice to throw 1600 in parts at a car then say. Oh we don’t have the knowledge to fix your car. Crooks. Not fighting with anyone. Didn’t even want to come in your place of business. I would have paid more to actually get it fixed. Not our fault you don’t have the knowledge or skill to fix it correctly
Review №7
2021-08-13Chuck and his team are top notch professionals. They have a highly consultative process with whatever auto needs you may have. I have finally found a shop that I can trust with all my future car needs!
Review №8
2022-02-14Great customer service, very professional and quick I highly recommend RDA!!
Review №9
2020-09-12The company truly specializes on engine , transmission and timing chain repairs. I have an extremely close relative that brought their car here and the car has run beautifully since then. I felt so happy for them I felt the need to leave a review and give the company the credit they deserve.
Review №10
2020-12-07I purchased my vehicle from RDA earlier this year. Everything has been amazing from start to finish. The purchase was as smooth as can be. The service department set me up to drive off the lot with a great maintained vehicle. Along the way the normal wear and tear started to happen. The service department was so fast to get me in and get the vehicle fixed. I couldn’t ask for better quality. I recommend anyone looking to purchase or even for service to check out RDA buffalo!!