Red Roof Inn Batavia in Batavia
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Batavia, Genesee County, New York, US
Positive: I liked how quiet it was. Not too many people running around. Negative: The room is a little pricy.
Positive: The staff were very friendly and helpful. Loved that the rooms did not have carpet, it was also spacious. Negative: I smelled cigarette smoke in my room in the morning, I inquired at front desk. I assumed it was a non smoking hotel & was told they had a few smoking rooms&they were below mine. It was not to bad so we stayed in that room. Learned 2 ask next time.
Positive: It was clean, bright and updated. Loved the hardwood floors instead of carpet. The staff and cleaning ladies were friendly and very helpful. Negative: It had 2 floors with no elevator. I have a knee issue so the stairs were challenging.
Friendly receptionist and well-maintained facilities. Overall, the experience was favorable, as the bathrooms were clean and the parking uncomplicated in the lot out front. There was free and fast wi-fi. The coffee was fresh, and decaffeinated tea and Sanka were offered. In November 2021 Larry Sharpe appeared here to address some supporters during his campaign for NY Governor.
Positive: all staff worked as a team, friendly, got what ever you needed, great stay willing to come and clean room daily. rooms were clean and all bedding was clean. wish all hotels were like this Negative: no
The rooms for a double queen size bed was a little bit tight but they were clean and the lady I forget her name and elderly lady I believe it was Faye she was absolutely so beautiful and accommodated us so well. She definitely went above and beyond thank you so much we enjoyed our evening there
10 Day Stay review: HOTEL ITSELF IS EXTEMELY CLEAN!!!! I was VERY Impressed with that. The staff was SUPER Nice!!! It was Great being greeted almost everyday with a Hello and asked Several times how My stay Way. The Room itself, I Had a Non-Smoking King Size Suite was - A bit weird. Its EXTREMELY Cramped for being a King Room! Like the bed is 3 inches from the Dresser so you can only pull your drawers 1/3 of the way and you better be thin to walk through that area! The bathroom is SO tiny! OMG, they need a shelf or something! NO WHERE TO PUT ANYTHING- Especially for a 10 Day Stay. NO Shelf in Shower or wall.... All shampoo bottles, body wash razors had to sit on shower floor......The bathroom sink and counter are just WAY too tiny! The bathroom door is SO close to the toilet, LOL you cant PHYSICALLY SHUT THE BATHROOM DOOR because your nearly sticking out of the bathroom and the toilet paper rolls are BEHIND this door - - Very Inconvenient! The breakfast was VERY Nice. GOOD assortment and FRESH Coffee which is always a Plus! Upstairs rooms Noisy :( Sadly, I had to call 2 times to ask to have Music turned down - I mean it was Friggin LOUD but they seemed to handle it and all was well. VERY Quiet through the night! The AC and Heat worked BEAUTIFULLY..............BEST PART IS THE CLEANING STAFF. I mean they were TOP NOTCH! Jessel I believe her name was did an Amazing Job everyday and I am VERY THANKFUL...they work really hard and should be noted and complimented. I also liked that they had a washer/drayer for us to use! Worked Great too. Had a small workout room that I used and they had vending machines. I would ABSOLUTELY STAY HERE AGAIN Without Question!!!
Well the first 2 days Id stay was very good. But I felt the housekeeper was pushing for a tip with that envelope. And Thanksgiving day I came down to grab some food but I couldnt take it with me because food is ready but you have to wait till 6 but I was down there at five forty-five. she denied access to the food.. Im not happy with her Nothing is free in life somehow I paid for that breakfast that I couldnt touch .I wasnt even going to eat there it was a grab and go !!!!! Grrr!
Positive: The staff was extremely helpful and friendly. We were also able to check in early which was amazing! The room and grounds are kept very clean. Convenient location close to the 90 and there¿s places near by to eat. Negative: The walls are very thin. If you¿re looking to relax and get rest this might not be the best choice for you. We stayed for 5 nights and every night we had an issue with people being up late yelling. I¿m talking to 5-6 am.
The staff is amazing, the room was very cozy and the bed was awesome. Great remodeling going on. Yall rock!!
We stayed over the weekend and the check in process was very fast and easy. Stephanie was the clerk behind the desk who insisted she help carry our bags! Absolutely amazing customer service I felt right at home! The next morning we were greeted by Maria who showed us where the breakfast room was and she made it like a restaurant experience! We even had help wrangling the kids in the breakfast room with Tracys help who Tracys even on the clock. Unbelievable service I justEveryone weve encountered there goes above and beyond! Thank you staff at redroof inn!
Great experience so far very clean and comfortable room shout out to Sasha and Danvor who prepared our room as we arrived early...
From the lovely lady working the front desk to the pine sol smell when entering our hallway, to the cleanliness of our room, yes!!!! This is DEFINITELY the hotel I will be recommending for anyone coming to Batavia NY! It has similar prices to the others nearby(super 8, days inn etc) but the standards they have for their hotel are BY FAR higher than the other nearby hotels! Ill definitely be back! Also, breakfast was perfect! Thank you so much, all of the staff, for showing that you care about the comfort of your guests!!!
This hotel is updated and I appreciated the new laminate flooring. Ive always hated hotel carpets. The room amenities are nice since we traveled far and during Christmas. The fridge with small freezer and microwave were handy. My only wish was the rooms with two beds had a queen instead of full. My husband is 61 so it was tight with the both of us in bed. The kids didnt mind the other bed. The bathroom is a bit tight but the shower is large. Great location near plenty of stores and restaurants to choose from.
Room very clean, staff nice but walls very thin. Listened to person snoring all night next door and TV from the other room. Breakfast ok.
I was not thrilled about this hotel and definitely wont be back. I didnt like the smell of the room when we first got there. It did take awhile to get used to it though. The bathroom was so small that you bumped into the door right from the Itty bitty toilet that you almost had to sit on the floor to pee. The fridge needed to be bolted into the cubby hole it was in so as not to wear the whole fridge everytime you tried to open it.
By far one of the nicest looking Red Roofs we have stayed in. However, customer service was TERRIBLE. They didnt let us know what time breakfast was, they are rude whenever you speak to them and overall the customer experience is very poor. Its not just one front desk personal, its all of them.We are considering switching our reservations mid trip due to the terrible customer service.
We stayed in room 117 and 216, nice clean hotel. Clean sheets. Clean bathrooms. They provided all the nessecities I like to have when staying in a hotel. Hair dryer, iron, lots of outlets and plugs, good coffee, fridge... the ac unit worked great! They even had breakfast, which Ive noticed is a thing of the past post covid pandemic.We all slept like babies! The hallways did smell like a mixture of smoke and perfume, but the rooms didnt smell at all.The Eagles guy was in town playing a show, so people were partying. But, that was just a coincidence.
Nice location near the New York State Thruway (former Treadway Inn).Due to COVID the breakfast area was closed, however, they had a very good menu and you could order your breakfast in a bag.Room was clean.Sliding pocket door to the bathroom was very heavy and hard to close with a very small handle.
I have to commend the staff at the Red Roof Inn. They were on point and the most helpful folks with anything that we needed. The LaQuinta actually moved us over to the Red Roof Inn because of a power issue. The Red Roof Inn delt with the situation in the best possible manner! Id like to say thanx very much for your kindness and professionalism displayed by all involved.
Positive: The staff went out of there way to help. Negative: Floor is uneven
Very cheerful check in, and updated and immaculate room. Hoping to sleep well in my #1 favorite Red Roof in.
Very friendly staff. Amazing service and food. They love pets and it feels very homey. 10/10 would stay again and would recommend anyone to stay. Great prices
Very kind and helpful staff. The common areas and rooms smelled and appeared very clean and sanitized. My room didnt have a very nice view as it looked out over the first floor roof of our hotel. My room was very nice with a modern and a inviting warm motif.I had an overall pleasant experience staying at this Batavia Red Roof Inn and would recommend this hotel to others.
Love it, breakfast was amazing, comfortable rooms
Everybody was very courteous the rooms are clean and neat and its not that expensive for one person they provided free breakfast in the morning I had a very good stay
For a budget hotel the stay and room were very nice. We upgraded to a king size bed (only about $10 more, totally worth it!). The room was clean and the bed was comfy. Bathroom sink is updated but not very well designed - if you turn it up too high the water might splash across the counter or on you rather than down into the bowl. Overall definitely a good price for the stay!
When I enter a motel room its got to look and feel as clean as my own home. This is the only way I can rest comfortably. Our room was just that. I did not feel as though I needed to get out the disinfectant. I was very much impressed. Bed was comfortable and bug free. Also, a big plus. Thumbs up to the renovation and to the staff!
I loved the breakfast it was so much more than I expected
It was mediocre, pretty clean and didnt smell bad. The most obvious improvement would be to have an extra blanket in a drawer for guests who get cold at night to use. They are obviously trying hard to invest in the rooms which I admire but the room and especially bathroom were designed oddly with everything super high, also the bathroom didnt have like soap racks or stuff. Also if you have trouble with stairs be sure to request a first floor room cause there is no elevator but was fine for us.
Handicap room was perfectly cleaned, smelled fresh, comfy beds, newly renovated. Very friendly & kind staff. Happy with Black Friday rate. Accommodations were perfect!
Looks like the hotel has gone through some renovations. Though the side door into the hotel doesnt have a lock on it and it looks like some of the holes in the walls have not been repaired properly. (They havent been filled in.) However, the room was nice and clean in the bed was comfortable. The breakfast was your usual Hotel breakfast, but it was fresh and the hotel staff was very nice.
Clean, updated, well appointed. Its a budget hotel, so dont expect fancy, but its a fine place to spend a night. The room was small - we had to negotiate our path between the beds and desk/counter b/c it was too narrow for two people to pass. The a/c was pretty loud - Clean white noise with no rattling, so it was noticeable mainly just when it came on or off.Otherwise the room had everything we needed, including a fridge. We were pleased to find a hot breakfast waiting before 5:30 am.
Simple but clean room, decent breakfast , quiet location, day shift front desk associate very friendly and efficient. WiFi was not working...
The smell …why its so hard to expect a no smell room the so very basic need of a traveler
Negative: room I was in had some noise from interstate right next to hotel.
Hotel was very nice. The staff was extremely nice. Would definitely stay there again.....
Pretty upscale for a Red Roof. Tom was small but clean and comfortable. Staff is wonderful, especially Cassie at the front desk. The manager himself came to fix our remote control (which took two seconds). The hotel was very quiet, even on New Years Eve. Im taking one star off because the matress was awful and the pillows were worse.
Clean updated facility. One of a few Red Roofs that offers breakfast. Our AC took awhile to cool the room. Noisy next door room disturbed our sleep and dog. Overall satisfied for the price paid.
The room was good, small but comfortable. The beds were comfortable, the tv channel options were good and the bathroom was clean. The hallway smelled of smoke even though I reserved a room at the end of the no smoking hall. Very gloomy hotel and although I looked for an elevator I could not find one
Worst employees ever, the front desk workers were rude and unhelpful. So I asked to speak to the manager and he refused to speak to me. The rooms smelled and were extremely dirty. Honestly every employee there should take a hospitality class.
Front desk people were super nice but the fire alarms went off in the middle of the night and about 12 hours later when we were there. Upper floor was super smokey. They said theres a complementary hot breakfast but we got breakfast in a bag the first morning and the second morning there wasnt anything.
I honestly loved it here. Its not some fancy-shmancy hotel. But it was very clean, updated and modern. The help was amazing as well. The breakfast spread was actually pretty impressive. They have multiple cereal choices, a few muffin and bagel choices, a waffle press with waffle batter readily available, sausage, bacon, eggs, juices and coffee, fresh fruit and more. We had a great stay.
My go to, reasonably priced, place to stay. Its a very decent hotel, the rooms are clean, and most of the staff are nice. I have had a couple staff who arent so nice, but that happens sometimes. Not too many complaints here.Update(September 20th 2020): Staying here again until my son is born. My grandmother was nice enough to cover the cost for my husband and I, she qualifies for a senior citizen discount. Kathy, one of the staff here, had placed us in room 116, as it is a little hard to go upstairs at 39 weeks pregnant. When we arrived a different staff, Vie, placed us in room 243, despite it being in the computer that we were supposed to be in 116. We didnt complain, accepted this and moved on. My grandmother, upon finding out, spoke to Kathy about this, who was not happy that wed been placed in the wrong room. She fixed the mistake for us. Today while looking over our receipt, we realized that itd appeared that my grandmothers discount had not been applied for the first 4 nights of our stay, after which the price dropped to what it should be with the discount added. Upon talking to Vie, who was working at the front, about this, she said that the room change was because a complaint was made about the room fee. We stay here often and know the price points and have no reason to complain. I do really feel like my grandmother was jipped out of her discount, which isnt okay, in my opinion.
Positive: The employees! Hands down, these people care about customer service. More than anything no matter where I stay and I travel all over the country and even outside of the United States I want to feel welcome I want somebody to smile and change my day
Exactly what I want in a budget hotel. We got the Superior King room option, which I definitely recommend. It wasnt much more than a regular room but came with microwave, refrigerator, and coffee machine. The bed was gigantic, of course, but good quality, very comfortable.Room was clean, quiet, not huge but completely adequate and comfortable. Nothing sketchy, and we felt completely secure. Front desk was on the ball and friendly. Complementary breakfast was a little above and beyond for a bargain accommodation. Parking was slightly confusing -- they share their lot with another hotel -- but, in the end, quite convenient.Also convenient to the highway, and there was a Target just down the street, among other handy nearby businesses.If you think you might want softer pillows or extra towels, Id recommend asking up front. Many, many hotel inconveniences or disappointments can be speedily remedied if you just ask the front desk, and this was a front desk Id say was worth asking.Wed absolutely stay here again. Cant ask for more at half of what most hotels this nice would charge.
We got a good night of sleep at Red Roof Inn Batavia. The Bathroom is quite crowded but everything was clean.Only one chair by the desk and the beds to sit on.The breakfast was very good. Hot food.I would recommend this place.
We stayed in a nice room, very clean, the beds were smaller than I expected, 2 double beds, a nice sized dorm fridge, microwave, tv. The continental breakfast requires shoes and the coffee is in crafts not a continuous dispenser. The entire breakfast was much less appealing that I had hoped. We stayed at the relax inn just before here and I would much rather have saved the money and stayed at the relax inn. No pool, no elevator, not as comfortable for those with disabilities as parking is not close to the building. Vending room is horribly loud. All the employees were super nice.
It was excellent because of Mrs Vie she is a beautiful and wonderful woman. Keep up the great g job u doing. God bless 🙏 you
The bar has shut its doors in this hotel..the staff are friendly ... Prices are reasonable
You can tell the rooms are recently updated and they are clean. The beds were comfortable. The breakfast included a waffle maker, as well as eggs and sausage which impressed me. And the price was affordable. Will definitely stay again when in Batavia.
Overall, a pretty good experience! To start off, the room was clean, and the staff was friendly. The breakfast was mediocre at best, and somewhat limited selections. The only legitimate thing to be aware of is that it’s super close to the thruway and you can hear the traffic from the room. That being said, the Red Roof Inn at this specific location is better for one or two nights and not an extended stay.
My stay at this was very satisfied. They had coffee and tea coffee appliance and soap, shampoo, towels, wash cloths the room was very accommodating and the management was very professional.
The best staff ever!! When I visit my sister in Batavia, This is My place!! Rooms are nice and clean, friendly faces of the personal and the best breakfast set-up for families. They do a five star Job here. Belinda is awsome as well as everyone that works here.
The website would have you believe this hotel was fully remodeled and sparkling clean, my experience in September 2018 speaks otherwise. We checked in arrived to our non smoking King Superior room (#207) and found it to be very tiny with a tiny bathroom as well. We settled in and noticed a faint smell of smoke. After 5 minutes the smell was so bad it was like someone was smoking right next to me. I called front desk and she said the non smoking rooms 100-105 were below me and really didnt offer anything else. After a few minutes I went downstairs to the front desk and asked for a different room and she gladly gave me one on the other side of the hotel.New room was the same small shoebox and layout and smelled like cleaning products but at least it was smoke free. While the rooms here have been renovated, they are done with cheap materials, cheap laminate flooring and horrible uncomfortable beds. The bathroom has a nice walk in shower, but is very tiny overall! And whats with the 24 door? Had to suck it in just to fit through it!The mattresses here are not full size standard thickness. They are about 8 inches thick and are hard as a rock. You move and can hear the springs inside creak. Suffice to say I got no sleep.Only highlight of the stay was the hot breakfast in the morning. Make your own waffles, hot eggs and sausage (they were obviously previously frozen but at least its better than not having them) cereal, muffins, fruit, milk, apple and orange juice and coffee.One piece of advice for management.....change the color temperature of the lightbulbs in the hotel! The white bright daylight color is very hard on the eyes. Every single light from room lamps, bathroom lights to hallway, front desk and breakfast room light fixtures used a harsh bright white light that is very unappealing. Change your bulbs to soft white and it will make the place feel much more warm, inviting and relaxing!!Overall I would not stay here again. I understand in this price point you shouldnt expect much but there were not enough hits; way too many misses!Oh btw this hotel has no elevator. Theres an elevator there but at some point in the past the state must have told them they need to replace it as it is so old and ancient it has been reduced to staff only use. Must not be safe for customers to use/ada accessible. Talk about an epic fail staring you right in the face after checking in!
We stopped here on our way from Ohio after seeing good reviews recently; however, within 20 minutes of getting into our room we immediately regretted not staying somewhere else. The room was small but manageable- the AC didn’t work/ it wouldn’t stay on and the walls are paper thin. We are three hours into trying to sleep and continuously hear screaming children running the halls- the people in the room where the headboard is attached yelling, slamming doors and banging things around. All we wanted was a decent nights sleep and I don’t think it’s going to happen. Spend the extra $30 and stay at one of the other hotels around.
Quiet night. Price a little more than most Red Roofs Ive stayed at, especially my room, which was very small. Bathroom was shower only and had no place to hang their towels. But slept well.
Get nice clean place. We loved it. Our doggy loved it too ! Great staff.
Great friendly staff very clean wasnt a big fan of the free breakfast but the muffins were awesome
Comfortable, nice stay close to shops and town. We really liked this Red Roof. The room was clean and comfortable and it had everything we needed for our stay in Batavia. Will definitely stay again.
Hotel staff was super friendly. Could tell that the building was recently remodeled so that was a plus. Price was very reasonable- considering pets are free. The only reason why I personally did not give it a 5 star was because the wifi did not connect, however it did connect to my fiances phone. The bed was to firm for my liking but ive slept in worse and lastly when we came into our room after checking in the garbage was not taken out and their were empty beer bottles everywhere.
Ive just checked in at 3:15pm, but the front desk employees were very nice. The room is awesome, 1 king sized bed, refrigerator, microwave & iron.Everything so far is awesome to say the least. Id stay here again.
Not the worst, but not the greatest. The biggest flaw is theres no elevator, so if your on the 2nd floor, your stuck lugging everything up. Generally clean, however someones stuff was left in fridge. Toilet bowl was not secure to ground, and wobbled badly, great for maneuvering out a wiggler though!. Its okay for the value, but things certainly need inproved.
Staff was extremely accommodating. Had car issues and let my wife and son (2 years old) stay a little after check out time until we were able to get a rental car and continue on our journey.I enjoy staying at Red Roof Inns and always have good experiences with staff and rooms.
Positive: I liked the service representatives politeness
Very clean room. Staff is very nice. Breakfast was good - eggs, sausage, waffles, muffins, oatmeal, cereal, fruit. Walls seem thin as we heard neighbors TV all night.
The staff was friendly, the room was clean with comfortable bedding, breakfast bar was very good. I would consider staying there again if Im in the area.
The over use of Febreeze was a killer on my nose and lungs. The attempt to upgrade the rooms was lost on me with the smell of air freshener. The rugs need to seriously be cleaned. We turned off the AC and needed a blast of heat which smelled as if it was on fire. It took hours for the place to clear out. Contemplated several times sleeping in the car.
Great place to stop on a long road trip to sleep. Clean room, cozy bed, and check-outs not until noon. The night manager was lovely and check-in was quick, however my credit card was declined. Thankfully I had cash, but the mistake rendered my card useless for the rest of the trip until I could fix the problem.
The room that my fiance booked was spacious and the bed was comfortable, nice walk in shower and bath facilities were very nice.
Convenient place to stay for Darien Lake, not bad price. Down side: hallways smelled of old smoke, beds were ok comfort, but super squeky, internet was not easy to get on free WiFi, and no elevator to second floor. Another plus was the room did have a microwave and nice mini fridge. Also, it looks like they had recently laid laminate flooring, which I think was nice. Breakfast was included and surprisingly not bad. You could make a waffle, they had eggs, sausage, bagels, cereal, bread and muffins.
We usually stay at La Quinta b/c of our pets but they were out of rooms so they directed us here. Today the free hot breakfast items were scrambled eggs shaped like small pancakes & sausage links. Loved it. The rest is standard continental fare. Newly updated, clean & modern rooms, but cramped inefficient layouts. The bathrooms really need towel racks, hooks. Caters mostly to families w/ kids on their way to the nearby theme park, so dont arrive late to breakfast if you dont fancy the chaos.
The room is basic but very clean and well maintained. The staff is also very nice.
The staff is very friendly , room rates very reasonable , very clean , continentals breakfast very good , over all stay 5 star ! We would definitely recommend this red roof inn to our friends n family !
The place reaked of Indian food in the afternoon..and the help came into my room while I was at breakfast with DnD on door and some stuff was missing.Had to call the police. Convenient that there is no cameras in hallway.Worst hotel ever.Need air fresheners and SECURITY.Make sure if u leave room .u dont leave anything you would missFunny that there are two comments on here about maids in rooms when they shouldnt be.where theres smoke theres fire #crookedhotel
Great experience checking in went smooth even late at night after kingdom bound and the bed was comfy and ac worked really well had nice lighting in room mini fridge kept some treats and drinks cold and the breakfast was splendid the staff are super friendly and servants at heart. Felt very blessed to stay here and it was only 25 mins from Darien lake kingdom bound 😇
Clean rooms, uber professional staff. Appears the staff in the middle of the day are busy keeping everything just right,.And...the price could not be beat.
Awful people who dont return your deposit! Claimed we smoked in the room, but we had only burnt sage. I have 4 children and would not smoke in the room with them! I think any cash deposits are kept for whatever reason they find!!
Friendly and attentive staff, clean rooms and public areas, nice exterior, guest washer and dryer was a great bonus. Great location.
My room was very comfortable and clean 😊
The red roof in Batavia is clean everyone is hands on and friendly its a home away from home and my dog is always welcome here. I appreciate the way the staff goes out of their way to accommodate each guest. Thank you all.
Easy to get to off of interstate, clean, easy check in. Laminate wood flooring in room was a nice touch. No elevator so be aware if you need this.
Clean yes, comfortable and cheap yup.They employ sneak theives. Watch your belongings if you leave your room. My cell phone charger and other electronics magically disappeared when I left for work. Came back my room was cleaned and my stuff was gone. I will not stay there again.
I love that you can smoke in certain rooms..Staff was nice..Shuttle bus to and from the Casino 🙂..
Bad experience.. I was sleeping.. and the housekeeping came in my room.. wondering around.. picked up all my towels.. said she wasnt even the room.. came to realize the towels were gone after I got out of the shower.. I said to the desk /owner I needed towels because the housekeeping people never replaced them after they said they werent in my room.. definitely wont be back....
Comfortable, great accomodation, very clean, great breakfast. Will definitely recommend.
Such a excellent hotel. Room is very nice. The service is good. The breakfast is good. Its a nice hotel. Dont even feel like its a budget hotel. Im very happy I booked here.
This Red Roof Inn was promising at first. Didnt look run down like the ones in Erie and Maumee. The room looked like it had been updated. Beds were very comfortable. The reason we stay at RRI, is because we travel with a dog and they are welcome. In the morning, our dogs food bowl was covered in ants. I told the front desk person and all she said was Sorry. Would you like your receipt?
Unexpectedly ended up staying a couple nights. nice room, great staff Belinda (front desk) very pleasant and helpful as well as Alice (housekeeping) and another young gentleman from housekeeping who was also pleasant, professional and helpful.regaurding questions about delivery, finding fitness room etc. Even when I made a silly mistake with waffle maker i was not treated like an idiot i was nicely told i had to turn the griddle over. Nearly as Unexpectedly as i ended up there i had to leave after asking to extend my stay Belinda was very nice and understanding i would definitely stay again. The hotel Im in now about an hour away smh ooh how i appreciate the red roof lol :)
The Batavia, NY Red Roof Inn has Very kind friendly service & staff. The rooms are clean, well stocked & maintained. It was a very nice visit.
Large room, clean, great price and delicious hot breakfast. Highly recommend. Would definitely stay here again!
Clean room, nice staff, good breakfast and right off the thruway
Friendly staff. Location convenient ti I-90 jas well as Batavia downs. 15inutes to Darien Lake Theme Park. Some paint flakingbon the bathroom wall and the carpet could be cleaned. Other than that pretty nice for the price.
This hotel advertises neon signs that indicate it has a lounge (bar) and an Applebees restaurant. In fact, the bar operates only sporadic summer hours and the Applebees is over a mile away. Alas, its only potential redeeming features. We paid an inflated $160 for a small 2nd floor room with a full size bed, pillows made of cement and sheets that could pass for 100-grit sandpaper. The bathroom shower head had all the force of a garden hose and we were given 2 bath towels that mightve passed for facecloths were it not for the process of elimination it took in determining there actually were smaller linens accompanying them. Speaking of elimination, the toilet reclined and was somehow state of the art, as it could easily have hosted a 400 lb man. The bathroom walls, however, had mold. The exposed toilet paper roll square was thoughtfully folded into a triangle, in a valiant attempt to detract from the fact that they had not supplied a new roll. An extension cord passed from a wall socket to beneath the carpet into I shudder where. The dated halls reeked of curry. The continental breakfast was truly Continental-- as a flurry of burkas and sari-clad guests descended upon it with a vigor that left the actual patrons staring blankly at an inoperable waffle machine, one greasy sausage patty and a smashed poppyseed mini muffin; an obvious casualty resulting from the aforementioned breakfast stampede. I can say this, in my review. Of all the hotels Ive ever stayed in, this was one of them.
Was really pretty nice!! Clean and comfortable lots of truck parking and free pet friendly.
The Red Roof is one of Batavias Best!!! Tabitha your awesome!!! Thanks so much folks!!! Great people make a great place!!!
Nice room, quick check in, even got the senior discount.but no elevator. Looking forward to breakfast in the morning.
The rooms were clean. The breakfast was small, but complimentary. Ample parking for all guests and staff were friendly.
Great stay... Could have had more towels in room.
Bathroom was clean but very small. Bedspread was dirty. Staff was very nice. Will not be staying here again.
I stayed room room 211 and it is very small room and Ac is blocked by TV stand. I wouldnt recommend this red roof inn to anybody.
Very friendly. Easy check in rooms were clean
Very nice hotel, very clean, all staff was very friendly, helpfull, breakfast was amazing, location and price were exactly what i was looking for! will be staying here everytime im in town.
Clean and comfortable. Bed was a little too firm but not a deal breaker. Air conditioning unit woke me up sometimes but again, not a deal breaker.
A lovely experience. A very nice motel and wonderful people working there.
I have been dealing with this location for over a month about refunding my money for a duplicate bill, and because f them being a franchize and not part of the corporate theyre getting away with it.. i was calling for almost 2 weeks when i finally reported them because of not being able to speak with a manager I was told it should be back on a Friday and if it wasnt back by the afternoon to give her a call back, when I did I was told shes on vacation for two weeks... this is not right at all..
Very nice room. Breakfast was pretty good. I would definitely stay again.
I was only there to take an overnight nap but the staff was WONDERFUL! The room was what you expected and the pillows were a little hard but otherwise it a great stay.
The rooms are clean no bugs and the housekeeping goes above and beyond my expectation and good price and the beds are very comfortable and staff are very nice no pool and I wish there was more than one washer and dryer and more snack options but there is a gas station right next door so all in all Id say very nice for the price we pay
No elevator or tub in our room but the people that work there were very kind and the breakfast was great!
Red food inn employer Indian guy is not helpful & he is number one liar..6 year ago i goes hes store. I request him i have no phone i just call my brother with Your Phone for 2 minutes. He charged me 5 dollars thats so weird😠
Very nice rooms, smoking rooms are available and great service
Awesome ladys that work there at the desk.sometimes it doesnt seem as clean as one would like but they will bend over backwards to help you
You gotta love NY for still having smoking rooms. Stay here every 3 or 4 months.
Actually a really nice place, clean rooms and friendly people. Also close to stores and activities!!
Employees make the difference! Clean, great customer service and comfortable beds
Upgraded red roof, nice grounds for dogs, free breakfast. Rooms are small for a red roof. Convenient to freeway.
I love this hotel the room was very clean. The best hotel staff have ever met.
This red roof is old and i had bite by bedbug, I will never come back again. Im leave this crap hotel by 12:51am. The room number is 233. Warming if u got this room
No elevator. hallways smell like smoke. It is just... ugh I mean nasty. Only one ice machine on 1st floor.
Clean, no carpets in room, a great plus for me. Good breakfast and a great price.
Very nice place to stay, very clean. comfortable beds. quite. free full breakfast.
A nice place to come to nice people friendly They also have a nice big truck parking lot
Its a well run inn but breakfast is missing and there is no night life
Can’t imagine this is a Red Roof Inn! This hotel deserves the best hotel in town! Better than any hotel in this area!! Best service too!!
Room had bed bugs. All of my children were effected by the unsanitary conditions of the beds.
Not bad. Great value, actually. Decent rooms. Friendly staff. What do you need?
Great price on priceline.com, clean, rennovated rooms, friendly staff, bag breakfast.
If you are just looking for a place to stay for a night or two before heading to Niagara then this place is OK. Dont expect much , go early for breakfast to avoid crowd.
Very clean and comfortable rooms. I will definitely stay there again.
Clean, friendly great place to stay on budget without sacrificing quality. Would definitely stay there again.
Very comfortable, reasonably priced, great location and friendly staff. Breakfast was wonderful.
Nice motel, room was a little small but nice
Excellent place to stay and the staff was very helpful!
Best Motel in all these areas. Very clean room, Lots of truck parking and good breakfast.
Bed & pillows were hard . its right next to new york thruway. Truck s were running all night long. No sleep
Very comfy beds! And amazing staff!
Clean modern rooms, friendly staff and convenient location right off of the highway.
Friendly staff great rooms very clean I will definitely stay again
Clean room, room updated bathrooms not, hotels has bar, owners are very rude, they kicked the band out because only a few people showed, owner was still taking cover charge at door even though he stopped the band, you bet I got my cover charge back!
The worst experience that I have with hotel, book my room and they call me after 20 min to tell me the room is not available, I will never stay in the hotel Ill rather sleep in my car, but for sure they svipe my credit card, and some ass name Jimm wos so unprofessional and really rude...
Not much to recommend it. Not terribly clean and I had a very uncomfortable bed.
Always looking for a red roof no matter what state Im in this location was cleaner than luxury hotels Ive been in its totally worth a week stay
Rooms are kind of small but clean. Decent breakfast offered.
Room was clean. Affordable Hotel. A bit gar from the waterfront. (20 minutes)
Reasonable price, check in was fast, room was small but was clean along with the bathroom.
It made me sick🤮😓🤒
Very comfortable room anf the staff were all really friendly!
Clean and the hotel receptionist was so nice.
Bed was hard as a rock and short so me feet stuck out over the end by a foot. Bathroom was cramped and shower was short
Good place to stay while traveling. Smoking rooms available, a big plus.
Room was nice, big and recently remodeled. Staff was very professional at check in.
Great clean place and service
Clean rooms, friendly staff, nice continental breakfast.
Decently updated hotel, good breakfast (hot eggs and sausage ). Only complaint was price.
Staff is excellent very helpful and so friendly
Ok
Great rate, clean room, friendly staff. Plus they have plenty of tractor trailer parking.
Am back again...Got treated like a celebrity..lol.. Highly recommend this motel!
Very helpful staff. Very clean. No elevator to 2nd floor.
Clean, cheap decent rooms. Free wifi and breakfast.
Breakfast ends too early (9 a.m.) especially on a weekend...10 or 10:30 would be better as people tend to sleep in on weekends.
Cause they were wonderful when we had to book late after having a bad accident
Great place. Best refrigerator Ive ever had at a hotel!
Kind of expensive for a Red Roof, but, on the other hand, it is a very nice hotel and I would stay there again.
Very nice, staff very nice and friendly, good hot breakfast.
Very nice place to stayUpdated roomsGreat management
The experience was wonderful. Thank you they were there when I needed them most. Thanks for everything.
Smells like marijuana, and the gym is missing equipment. Nice rooms and bathrooms.
Comfortable bed clean rooms .reasonably priced. Courteous staff
Best red roof I ever stayed at, and thats all my company puts me in.
Delivered food and customer was nice and understanding
Rooms were ok, beds were a little hard. WiFi didnt connect.
I stay here often and its always nice
It sucked so expensive
The restaurant was clean the food was great staff was very professional.
Motel is close to the highway, rooms face away. I got a great nights sleep
Friendly staff, walls were thin though. The tv next door kept us up all nighy
Worst! worst! worst! experience ever!first, Definitely not recomanded I wish I could not give even one star, The manager very rude and unprofessional.
Very comfortable, remodeled, located very well, and excellent attention. Highly recommended
Decent rooms...Free breakfast was good
Great value for price, clean room.
The phone rang at seven am and then housekeeping beat on the door at nine and eleven. If youre looking to sleep in, dont stay here.
Very clean facility with a great, friendly staff!
Great room service and clean rooms.
Very nice, cleN, good breakfast and nice staff.
Real nice place rooms where nice beds where comfortable employees where very nice
Clean room. Comfortable bed. Polite staff.
Good place, good people, trailer parking for guests only
Total reviews rating 4
199 Reviews for Red Roof Inn Batavia 2023:
Review №1
2022-05-14Clean and comfortable room. Friendly staff. Plentiful breakfast. Our cat and dog were welcomed, which made us feel at home. Right off the NYS Thruway exit in Batavia. I give it a 5 ⭐ rating!
Review №2
2022-04-06It was a nice and clean hotel room where my husband stayed as he had to wait until his truck got fixed at the nearby dealership. Breakfast was good. Room was clean. Everything was upto the mark. I was able to book the room over the phone .The only thing he had to struggle was to order uber/ taxi next day ,as he had to wait for around an hour for a taxi just for the drive of 4 -5 minutes. Hotel should provide pick and drop service for the nearby facilities.
Review №3
2022-02-11Everyone was amazing. I was there since October to just left today and it was excellent. Ty to the owner for everything. You made my stay great. Front desk for day shift with belinda, tabitha, liz and vie sometimes was great. 3 to 11 shift with melody Morgan and liz and vie was incredible. 11 to 7 was o great but i didnt go out much after 11. Greagt rooms. Great breakfast and juice was incredible. I appreciate everything so muchveryone did. Ty from the botton my heart
Review №4
2022-05-21Very clean reception, rooms are somewhat smaller than expected.Staff is very friendly and helpful. Love this hotel and hotel chain also because they are pet friendly.
Review №5
2022-03-02Was very happy with my stay a few weeks ago. Large updated rooms, comfortable bed, clean, very friendly staff. Will stay again
Review №6
2022-02-22The room looked very nice, but the AC didnt work properly and kept us from getting sleep. I was surprised to find two TP rolls less than half full with no backup rolls. The beds are on the harder side, so not great if you need something softer. FYI no hair dryer in the bathroom. Not impressed for the cost. UPDATE: The motel contacted me to say that I should have let them know when I was there. As far as Im concerned, the rooms should be checked properly and guests should not have to call to complain about what is missing and what doesnt work. Most people dont. Thats bad business. Your fault not mine. One less star for blaming the customer instead of making good.
Review №7
2021-10-27Positive: Clean and quiet. Staff was friendly. Beds comfortable and pillows- some soft, some firm No frills but more expensive hotels in the area score lower in customer rating Negative: Breakfast was just OK. They did have hot offering. Would have been nice to have real glasses and cups to drink out of. Maybe it was covid regulations, but everything was disposable plastic and styrofoam
Review №8
2021-11-03My wife and myself had to leave our house for a few days early Sunday morning. We went to the Red Roof Inn Batavia, to find a room. Tabitha a manager there was very helpful to us. Her staff were also Pleasant, and the property was very clean. We will recommend this this Motel to our friends and family when they come to visit. The room was very clean. Thank you again Tabitha and your whole staff.
Review №9
2021-10-23The people that run the front desk are amazing, They are always super friendly and helpful. They have amazing housekeepers that do a great job cleaning. They offer breakfast every morning and they have on site laundry for guest. Only downside is there is a lot of guest so using the laundry can be challenging
Review №10
2021-09-02We only stayed briefly for one night, but it was great! The service at the front desk was wonderful when we arrived, even though it was nearly midnight. Very informative and friendly! The room was incredibly clean! We were missing soap and shampoo in our room, which we didnt bring for just an overnight trip. But the front desk was happy to provide us what we needed. Close to Darien Lake after a late concert!