Im at this theater at least once a week and I can say that this is a very nice theater. Always clean and very organized. Staff at concession may be a little slow but Im guessing so many of them are new due to me being there so much and still not recognizing anybody. Great for small kids.
Well first movie I went to see after Covid, movie was great Screen and Sound not so much. I mean really what is so hard to understand we goto a theater for the experience of a BIG BEAUITIFUL SCREEN thats BRIGHT not so DIM that you cant see 007!!! It wasnt just me all six of use felt the same way... I guess it back to AMC in the palisades Mall since theyre to cheap to replace old bulbs or just dont care.
Great theatre! I love that you can purchase tickets electronically and go right to the ticket taker - great when you have littles with you. Also loved the ability to reserve our seats ahead of time. Concession stands were well stacked, although the popcorn was pretty terrible. Theatre was clean and we had an overall wonderful experience.
Normally a great place to see a movie and I would give a higher rating but the bathroom was not being maintained. I would think at 11:45am on a Sunday morning all of the sinks would have full soap dispensers and the water would work. Instead of having 3 sinks available there was only one and it was a mess.The theater area was clean. The movie was great. Seats super comfortable.
Very clean. Well managed. Reserved seating for every show (I think). Staff is always helpful/friendly. Never have to worry about dirty seats, or floor.My only issue is the “convenience” fee when ordering ticket through app or online. If you do not need to hire an extra person for ticket sales at the front lobby, shouldn’t it be a discount, not a fee 🤔.
Ticket machines did not accept my valid gift card. Seats are very close together and rock rather than recline. The aisles are tight. Theater and rest rooms are clean and the theater is very pretty and modern. Many choices of times and shows. Way too many trailers and ads prior to the movie.
Very nice theater. The lines for snacks and to buy tickets arent that long, though they are outside of the place where you hand in your tickets. This means that you cant really get more snacks after you entered the showing room. Each showing room is fairly small, but not to the point where its claustrophobic. There are plenty of seats and they recline slightly when you sit down. The screen is good and so is the sound. Both are up to standard. Its nothing special (like those theaters with electric chairs and food that can be delivered to your seat) but youll have a great time watching a movie here.
Employees are always helpful and friendly. Theatres are always clean and its close to home. My only gripe is the food. Aside from the occasional chicken fingers and fries (that dont taste all the great), popcorn, candy and soda, I eat nothing else. Everything else makes my stomach hurt.
This was my first visit to Regal Cinemas 12. Granted it was a Sunday night and the place was not crowded at all, it looks like the setup is a good one. The theater we were in had stadium seating with seats that reclined. I felt like I was in my living room. Definitely will be returning for future shows!
Amazing movie theater. Very large, friendly staff, and always a large movie selection. And I love the economy Tuesdays, I often find myself watching more than one movie because its such a bargain. Getting large refillable soda and popcorn just adds to the deal. And its definitely a great way to get college kids to go out to the movies
Large theater, nice staff, only down side is that it is often very busy and packed. But can’t blame them for that. At worst you have to see a later show or you miss the movie trailer previews.I also use the rewards card and that’s a big plus too especially if I’m going to the movies constantly.
First of all, its convenient to where I live. Located within the shopping center. Ample parking with department stores around. Place is clean. Not crowded. Seats are very comfortable. Concession stand need to improve ~ got to have more choices to snack on. Prices a bit stiff. Auditoriums a bit small but cozy. Overall, I recommend to others. No hassles. Employees are friendly ~ thats a plus.
What i dont like about this theater is only the food and the drink prices, theyre very expensive, just a small drink will cost nearly five dollars. But since i usually always bring some food when watching a movie, its doesnt bother me as much as it bother other people.What i do like, is if youre a student, you can bring your school ID and pay much less than the regular price, and not only Thursdays, but everyday which is pretty awesome. I personally would come here than the AMC Palisades theater, its much cleaner, better management, and closer
We only go to regal because thankfully they dont have the ridiculous reserved seating. This place is super clean with very comfortable wide seats. The sound systems in the regular theater is amazing so RPX is overkill. The nanuet management is very helpful as they would change my tickets if the room was too full and even offer to refund! Best around!
Aside from the extremely high prices that come with movie tickets everywhere in this area, this cinema is quite nice. It has a nice layout and Ive never had an issue with dirty facilities. Its also in the mall area, so if things are open you can take a nice stroll/get something good to eat right around the movie time.
Thin walls! While watching a movie, we heard another movie from next door! Loud and disturbing! Complained to manager who was apologetic, and gave us complimentary tickets to come back. That was nice, but not sure We will go back. Seats are comfortable but should recline!
The customer service is not friendly and the lines are always so long for food. Additionally the food also takes a long time to prepare so, you end waiting over 15 minutes for an item that they just need to warm up in the back. Sometimes, the customer agents are too busy talking with each other than, actually helping the customer which makes it even longer to get food. Furthermore, the ticket prices are more expensive than AMC even for the matinee price so,I tend to go their competitor to save money.
Usually decent service and great prices on Tuesdays. Paid for a 3d movie and there was no 3d, so we actually didnt wear the glasses because the screen had a green tint. Manager apologized and gave us free tickets to any 3d movie at any Regal in the USA. No expiration. So nothing lost.
I have been trying for weeks to book the regal room for a birthday party. I tried call the local number that corporate gave me no answer. No matter the time of day they don’t pick up there phones. What the point of doing a submission form online and the don’t reach out to you or even email mail you about your request. Bad enough I called and can’t seem to reach anyone.
I am posting this from a friends Facebook page. Maddie is a teenager with Autism.She is very Lucky because she has a. Amazing family, they have helped her to come so far with her disabilities.When something like this happens it hurts and causes unnecessary attempts to try to explain peoples behavior.Maddie and her video taping just got us kicked out of Regal Cinemas in Nanuet! She wasn’t hurting or bothering anyone. We sat in the seats for people with disabilities as to not bother anyone else. Apparently Regal Cinemas staff felt the need to ask us to leave. They need sensitivity training! She doesn’t understand and keeps saying movies please. It has taken years for her to do this activity appropriately and they just ruined it for her!
I love to come here for movies! This is my second favorite movie theater next to AMC! The food and service there is awesome and I love the touchscreen candy machine that they have there too! I also love going to the arcade in the theater since they have a nice little selection of games! Overall, great place!
Pretty good movie theaters slightly cheaper than AMC but not by a big difference sodas are like $6 each so thats pretty ridiculous for a small this place at least is away from the big mall so theres not as much traffic depending on the day of the week. Its also by a few grocery stores and its own sort of outdoor mall thats common in other parts of the country
Lots of movies playing and multiple viewing options for films. Not completely sold on RPX for every film, the big blockbusters yes! Everything else its not really worth the extra few bucks. I choose this place over all the other nearby ones because it always appears clean, spaciouse seating, lots of viewing options with competitive prices. The other nearby theatre like at the palisades mall is more expensive and the little independent theatres nearby have tiny little showrooms or limited showtimes.
Okay, to the guy who made his complaint about not smoking his juul in a theater, this is for you:Theres a reason why they dont allowed electronic cigarettes or any types of vapes at movie theaters. Why? Smoke detectors. Yes, believe it or not smoking your juul, even in an EMPTY theater, can cause the alarm to go off and oh, guess what? Yes! EVERYONE has to evacuate and go through the same crappy procedure because SOMEONE decided to vape or what have you. How would l know this? I was there when we were all evacuated from the theater and had to wait for the fire department to come and inform us that the smoke detectors went off in one of the theaters because of a probable vape pen. Yes, its frustrating, and yes, were customers. But know that people dont do this because they have a vendetta against you - like seriously, you dont think they have better things to worry about?My point is, dont bring these things to a theater. If you need to smoke it, use your legs and go outside. This movie theater is fresh, its new and people dont want to give you a hard time so dont do the same to them. I enjoy this theater, they are respectful and do their best to serve you. I cant be mad at how expensive it is, or the security that comes with it, or anything like that. The rewards program is great, and the managers l have personally seen try to work with the customers and have them leave with a smile or wanting to come back. But you know what? You cant please everyone. But at the end of the day, if youre looking for a place to go in and watch a nice movie, l highly suggest this place.
Recently heard this theater forcibly removed a mother and her autistic daughter because the little girl had a camera in her hand. She has autism, and the mother tried to explain that it’s her diagnosis, not an illegal bootleg operation, and the theater still removed them. The camera wasn’t filming. So sad that in 2019 children with autism can’t see a movie. Never coming here again!!!!
I am the aunt of Maddie, the autistic young woman and her mother that was asked to leave your theater yesterday because of video taping with her phone. Before you tell me that in small print that no one could read there is a policy against this, I am wondering what your mission statement is. Did you think the American Disability Act just required you to provide seating without the expectation of respecting the people who purchased the tickets to sit in those seats? I’m glad your other reviews say you have a clean theatre and friendly staff. The manager told my niece when she tried to explain the situation that it would be a problem if it got out Regal Theaters allowed video taping, I wonder how Regal theaters will respond when it gets out an Disabled child was told to leave for violating a policy she will never be able to understand. I’m sure if any thought is given to this situation a better solution can be arrived at in the future. I needed to give you 1 star to write this statement but I didn’t mean to give the impression I meant it. Sensitivity training is my suggestion.
They need to implement seat assignment. People reserve seats for the bags, coats, food and drink, and, if you are to sit, they say: sorry, it is taken. The last time I went, we could not find seats to sit as a family of 4.. I called the manager, he preferred to give the money back rather than speaking to all seats supposedly taken.
One of the newer theaters in my area. Its spotless and up-to-date with the latest movie theater technology. Nice big comfortable seats, large sized theaters with clean floors, big clean snackbar, etc. Its in a nice location right in the middle of the mall in Nanuet (right across from zin burger and next to Macys). The only gripe I have about this theater is on one occasion a cashier allowed eight people to cut in front of my girlfriend and I (yes, 8). Other than that the theater is always a 5-star experience and I dont hold them accountable for that one mishap.
Good cinema, we had to wait for the food to long, it was not much and not good. Next time standard popcorn and coke again.Film and sound quality was good. Only in one scene (Spectre, when the big house crashes) the bass was to loud and you heard the speaker couldnt deal with it.
I went to this cinema to watch a movie with my friend and after having my father leaving, I went to go into me rated R movie we bought tickets for. They said that we couldnt go in without a adult because we are 1 year too young to be let in. The staff refused to speak to my father over the phone and the manager talked to my father but did nothing. If you take the time to drive here you should drive 10 extra minutes to go to the Palasades mall and see a movie there.
Total reviews rating 4.4
199 Reviews for Regal Nanuet 2023:
Review №1
2022-06-12Had issues with a gift card. They worked with us to make it work. Really appreciated them taking time to try to fix it. Even when they couldnt figure it out, they made it right and saved date night. Thanks for everything, wonderful movie theatre and we highly recommend.
Review №2
2022-01-01This place is like a lazy throwback to what I guess movie theaters might have looked like in a lifestyle ad during the 1950s.The staff is slow. Took 25 minutes to get concessions with a short line. What made it annoying was that I was a bit late for my movie as a result and the workers didnt really seem to have a sense of urgency.What saves this place? The price. I have not found a theater that maintains its equipment so well and charges well below AMC prices. Very much enjoyed myself when I was there. Raked seating means you dont have to worry about the 7 foot tall guy in front of you. Also, they do a great job not having lit up exit signs right next to the screen. Any required lighting in the room during the movie is discreet and not distracting to the movie.Also the location couldnt be more perfect. Restaurants, bars and shops all around for before or after, plus youll never have a challenge finding parking.A worthwhile place to check out.
Review №3
2022-02-23The staff is amazing, specially EVAN. I lost my car keys while watching the movie. After the movie ended he turned on the lights and search the entire theater. Thanks to him I was able to go home. Love these movie theater …..
Review №4
2021-12-27Havent been to this theater in years!First time back and its all brand new! Seats are as comfortable as regular movie theater seats can be without being recliners. Theater was clean and modern looking. It was Spiderman weekend so they decked the place out with Halloween webs. Very nice touch!
Review №5
2018-09-15I saw two matinees here and was happy with the visits. At other Regal theater the scanners on the automated ticket machines never read my Regal card well, here it worked perfectly. The mens restroom was very clean and so was the whole theater. The seats were comfortable with flip down arm rests and the sound in the theater wasnt overwhelming like at some places. I would visit again for sure. If this was a quality review or you it or the photos helpful please give a thumbs up :-)
Review №6
2018-05-02Regal has become the choice for movies, the seats are very comfortable the floors are clean.I saw infinity war.The only complaint about any movie theatre is the food and is not so much the price but the food is horrible and very expensive.I recommend this theater.
Review №7
2022-06-15They are slowly starting to have options to their in house menu.Place is clean. Staff is customer friendly
Review №8
2021-06-07Went to see Cruella with my children. First time in this theater. Plenty of parking. Covid regulations are met. Very clean. Movie was great!!
Review №9
2022-07-01Great place to take the family to watch a movie clean Many theaters and one Please
Review №10
2022-05-24I want to say thank you for all the service you do there and you are the ones making movies history and I like the food it is really good and the service of the location is a great place to be there to hang with friends and family to watch movies