3D movies
Yes
Regal Salmon Run in Watertown
Categories
Location on the map
Watertown, Jefferson County, New York, US
Highlights
Active military discounts
Yes
Accessibility
Assisted listening devices
Yes
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Food
Yes
Amenities
Good for kids
Yes
Stadium seating
Yes
Toilets
Yes
Crowd
Family friendly
Yes
LGBTQ+ friendly
Yes
Comments (199)
The snack bar poured drinks so high they spilled all over the floor and 4 employees just stood and watched us try to clean it up. The frozen and sticky mess plus butter all over the outside if the popcorn bag that leaked on my jeans and caused a permanent stain. Very disappointed in the staffs reaction to help with clean up the mess they made. What happened to pride in your job.
This is a amazing theater. There are so many movies to choose from. Popcorn was perfect. Pricing is affordable for a family. Restrooms are clean. Employees are kind. Sound quality never disappoints.
Love the kiosks where you can buy or print your tickets so you don’t have to wait in line.
Nice theater with recliner seats but theyre movies show hours are weird or I think it just new jersey it self. But would definitely recommend this theater for good show and recliner seats.
The movie experience itself is always nice. Downside, you can not bring any snacks or anything in with you and everything at concession is extremely over priced.
It was a great theater experience. The seats are super comfortable. The place was clean. Staff was friendly. I just cant believe the cost of the movies these days. Family of 4 for tickets and a few popcorns....$70 later. Crazy.
Clean, good sound. You could see the marks on the screen while the movie was playing. Other than that, it was a good experience.
Clean and sound of movie was super! It is wonderful to be able to see movies again.
We are so happy to be able to go to the movies again. Staff is super friendly, very clean theater. We were expecting the larger reclining chairs, which is what we are used to at the last place we lived. Chairs are small, and tight together, the armrest doesnt raise up. Its nice to see a movie, but nothing special about this specific place, except the staff .
The theater was very clean. I didnt encounter sticky floors or spilled popcorn anywhere. The bathrooms were also very clean. I didnt get to try any of their food at the concession stand, but maybe next time. I had a good experience overall.
Its alright WAY overpriced do urself a favor go out to eat before you go very dirty they should spend more time cleaning then asking for tickets to see if your in the rite movie
Clean, nice, comfy seats. The concessions are very overpriced, but thats just how is at theaters.
Family outing. Son and grandkids enjoyed the movie. I enjoyed the family movie experience not the movie
This place has gone downhill since the last time i was here. Used to be a regular spot to stop when we wete in the area. Alot of the stores have closed down. No deals to be found. Not sure I will be back here anytime soon.
Never busy or packed so sales are always there and I dont freak out over covid.
1st time at this location. Little high in price for concession food which was ok but not great. Theatre was nice, like being able to pick your seats when you purchase tickets. Some people were sitting in our seats when we went in but they moved.
The popcorn was dry today, even with the extra butter. I wish they would invest in reclining seats. The other Regals that have the reclining seats are so cozy and comfortable.
Need to add in more food options. Theater was clean and not alot of people.
My friend and I were the only two in the theatre so that was convenient...no lines. Service was prompt and friendly. Volume was too loud. Bought two bottles of water because the A/C wasnt on...$11 for 2 16oz waters. At least the theatre is still in business... So cant complain!
Its open for your faves. Cant wait, interesting concession stand pricing but movies arent too bad!
Everything was good unto the movie were qhat they were marketing as load nachos ended up being a bag of chips with little scoop of nachos cheese not worth the price I payed
Enjoyed our experience here for the most part. Besides the seats being average at best, everything else including the cleanliness and the atmosphere was stellar. Would definitely come again!
Its back open baby! Good to be using the big screen again.Buy tickets ahead of time, the front ticket master is closed and tickets and concessions are picked up in the same line. Get there early, it can take up to 30 minutes on average days.
Good sound. Loved Noah. Theater was fairly full.5/26 update-Just went to Downton Abbey Movie. The Tuesday night deal is great! Thanks
Starts off with getting our tickets for the newest conjuring movie. Buying them was fine no issue there. We buy drinks popcorn snacks the whole 9 yards but when we get to the ticket bouncer he stops us and asks for our ID’s which two members of our party forgot. They turned us away which is asinine, how come I can buy rated r tickets just fine but they turn us away for no ID’s??? We were able to get refunds on the tickets but not for everything else we bought. Seems like a cheap way to scam people out of their time and money and ruin their local theater experience. The only saving grace was how quickly the lines moved. This is extremely aggravating and thank you for your time
Loved the theatre and the movie we saw. Prices are way too high on snacks. 5.99 for a soda is kind of silly.
Staff is friendly, this cinema was remodeled about 5 years ago. Pricing is same costs as any other theater. Comfortable seating.
Havnt been to the movies in years. And took hole family..easy and fun also comfort while watching
Facilities are always clean and staff is always professional. Theater seats are nice but do not recline. Concessions is way over priced but makes you think what do I really need. The overall experience is a 5. One time I lost my keys and the staff helped me look for them for over a hour. Thanks! 👍🏻👍
Staffs are friendly but the theater is so outdated for its price. They need to make it more homey and relaxing.
Getting tickets can be slow as you have to go to concessions for it.
Facilities are great! Wait time at the window during peak hours because there are only 2 attendants instead of the 4 or 5 that could and should be there is a bit under managed. It feels like the minimum is the best they have to offer! But, the popcorn is fresh and smells great!
Staff was very friendly and theaters were clean. Nice family movie night. Cant wait to do it again.
It was big nice and they have movies people really want to see
Super clean and well managed Regal multiplex theater.
Had a great time taking my two small daughters there today. The overall experience was great; just wish that it was a little more affordable. $55 and change admission for three adults and two kids, plus about $40 for concessions. Still, the movie times are convenient and the staff and cleanliness are top notch. We all had a great time.
Great service, and beautiful auditoriums! Seating is spacey and comfortable, large rows, and screen. The food is pricey, but then again all theaters are. I recommend, especially with it being the only theater in Jefferson County (besides drive inns or Ft. Drum).
The lines for concessions werent long but took forever. Probably because everyone was buying tickets there also. They now force you to pick a seat before you get in the theater. This was super annoying when the theater was almost and you want to change once you get inside. The seats are fairly comfy and do recline but only if you have something to push on which is why people were putting their feet all over the seats. Last I am not sure if they think everyone is deaf or what the deal is but it was so loud I actually put in ear plugs(I had them with me) and it was still loud. If I hadnt it probably would have ruined the experience for me. The movie was great though.
It was ok. I like to pick my own seat though! Didnt like being boxed in between people that were sniffling and coughing! And who brings a toddler and expects them to sit quietly for a love story?! Pretty sure Ill be waiting for a DVD release from now on.
The theater was clean and the seats were comfy... the picture & sound quality was very good... popcorn could be better 🤔
They play a pretty wide selection of movies. Seats are typical, if not just slightly wider than most. Though the bottom cushions felt a little short. Concessions were outrageously priced and lines moved slowly. Bathrooms were conveniently located and were moderately clean. Overall, nothing special stands out about this theater over any other. Many theaters today offer a greater variety of concessions, easier access to them, and more comfortable seating.
Had an awesome lunch with family and friends at the food court
Nice place but admission is very steep.
This is a great place to go for a movie if you were to ask me. The theater is large and there are lots of seats with good views. The chairs are pretty comfortable and everything is clean. The staff members are also very helpful and friendly. I really enjoy visiting here and I will definitely be back.
OKAY, so.... I dont usually write reviews, and I most certainly dont go to the movie theatres considering the bad experiences Ive had in the past. But, today was worth it though. I was a bit overwhelmed with the the chaos and the prices but the curly haired young woman up front helped me find one hell of a deal, and she was super super sweet which definitely helped put me at ease.The popcorn was fresh, soda was crisp, and the employees were polite, speedy and alll helped one another.And the movie was AMAZING! 10 out of 10 visit this time! Great job, Regal!!!
Everything you expect of a small town movie theatre is present, nothing less
I have watched dozens of films here. I dont exactly love it, but it is a solid theater. They have varied movie times to accommodate some alternative schedules which is nice, but their concession stand prices are astronomical. Undoubtedly, if you eat there, you will spend more money on food than the film itself, and the ticket prices arent the great to begin with. However, it is a decent theater. There is ALWAYS about fifteen solid minutes of previews that start at the movie start time. Sometimes twenty, so be prepared for that as well, though that can be a plus or minus depending on who you are. Anyhow, overall it is a good theater, but it isnt very cost effective. If youre willing to pay the prices, you will have an enjoyable experience.
Good theater, but I seating is dated with no reclining options. But their systems allow seat selections. Concessions were good and staff friendly. The lobby isnt big and its the main location in Watertown.
Good standard Regal Cinema, clean comfortable seating. Plenty of quality sound & sound effects to give you the feel of being there. Concessions are, as to be expected, ridiculously expensive. Price gauging at its finest! Typical corporate America trying to monopolize the situation instead of providing a healthy entertaining family value... the were an abundance of empty seats!! Much better value to invest in a quality large screen TV & sound components & enjoy your own snacks... comfort, safety & value entertainment at home. You can even invite people over.
Friendly staff, my daughter attended a birthday party there and had a blast. Plus during summer they have $1 movies.
This is the worst online experience I have ever had. I have been trying to reserve tickets for days. The website keeps kicking back my transaction and cancelling it. My card was declined and the fraud department contact me soon after. There is nothing wrong with my card, more than sufficient balance to pay for the tickets. But no completed orders...To top it off, I have tried to contact the company multiple times each day and the phone system tells me the system is down and cannot complete my call. There is no other way for me to get a hold of them, because they only list the corporate automated response system. I am very disappointed with this interaction.
Lost a star from me today. The new assigned seating is terrible. 1/3 of the good seats were unavailable when purchasing the tickets then no one came for those seats during the movie. Didnt want to poach the seats in case someone came in during the movie and then wed have to disturb the whole theater. Got it for an opening day showing of a prime show but this was a 1345 showing on a Thursday for a movie that had been out for awhile. Really left a bad taste on what used to be a non issue.
This is a decent, though pretty small, theater. While there are 12 actual theaters inside, several are small and lack the better sound systems of the larger theaters. A movie ticket is expensive, and I sort of expect a better experience than these smaller theaters provide. The last 2 times I have bought popcorn here it was bordering on stale, unacceptable for the money.
They closed the ticket windows so now if you dont buy tickets online you have to stand in the concession stand line, where they are understaffed and overworked. We stood in line 20 minutes to get our tickets. Good thing we got there early but early didnt help the patients of the children with us.
Not your typical Mall, it actually has stores that are open and full of merchandise. Wearing a mask is optional at most stores too.
Ive never had anything other than a positive experience with this Regal location and Ive been coming for years. The staff is always nice, and the theaters and bathrooms are always tidy. I had a short phase where I was always getting IDd by one particular ticket taker whenever I would use the self serve kiosk - and I am 30 (LOL) - but I havent seen that person in a while. My husband thought it was hilarious. Other than that, always a great experience and I will continue visiting as long as Im in the area.
Best cinema in town! (But they are the only cinema in town, you say?). True, but they are still the best cinema in town! Ive never had a bad experience here. Family friendly, good crew working here, management always gives a rain check if we leave the movie early for any reason (my kids being disruptive, movie ran long, didnt like the movie etc....)
Would be 5 stars if it weren’t so flipping expensive marquee in New Hartford has had just as good of an experience for cheaper for years, 60 bucks just for tickets for my family to go! Sorry I’m watching it at home! It’s a nice theater though so if money don’t matter it’s fine.
Always clean & comfortable! Regal Club is a great investment for only $21 per month.. see any movie any time as many times as you want! Staff is friendly & courteous 😊
Saw how to Train Your Dragon 3 this past weekend with the granchildren. I laughed, I cried, I had a great time! Every seat in the theater is a good seat. Staff are friendly and helpful. Sound is good quality and not to loud.
Very clean, very friendly staff. The concession stand lines are long but they move rather quickly. Theaters are nice with comfy seats that recline a bit.
Took my mother in law and she is handicapped. The security guard walked her to a seat while my husband and I were able to get the snacks and drinks. Helped out tremendously and she enjoyed the movie. It was a fun experience and she looks forward to going back. She has not been to the movies for many years. The last time was the theater in downtown Watertown, NY. Look forward to the next time.
Most of the time I have a good experience. The food is good and the people are friendly. Tonight there were disrespectful kids in the back at Theater 9. If there could be other people monitering and remove loud and disrespectful people from the theaters it would be appreciated.
Like most, its a dying mall. Only 3 places open in the food court. More than half the space for stores is vacant. The foot traffic is only for the movies and soon Planet Fitness, neither if which will keep this place open.
Nothing spectacular.12 screen theatre;the only one in town. They play most new releases and even have special event screenings. The seats are still the older type not particularly uncomfortable but not as comfortable as they could be. Pricing is on par with bigger metropolitan area theatres so hopefully they will retrofit to have better seats in the future.
The sudden change to reserved seating is inconvenient. Lost out on seats because I preordered tickets. Still got yo see the movie but it was a pain to have that fixed. But why do we have reserved seating in a theater so small. I had an awful time getting my group to book seats together on the next movie we saw just to see others disregard their ticket and sit whereverTried to give this theater another shot and went and saw Jumanji 2. We had to get people out of our seats. What is the point of the assigned seating if people are just going to ignore it and try to cause confrontation when you try to follow the rules. I dont want to have to ask people to move out of my seat and I dont want an enjoyable night to be tainted because of rules that are not backed up
Never waste my money at a regal again. I usually go to my local theater in Lowville. They only have one movie at a time, and we wanted to see kids movie...and I never really thought about the financial side of it. Taking 4 kids and myself to a movie...a d getting candy as I wanted the trip to be special, I easily spent 100 dollars. Its outrageous. I can support a small business at my local theater and get snacks AND drinks at half the cost. If regal lowered their prices by like 30-50%, perhaps Id revisit. Never again will I darken their doorstep.
The theatres have been nicely redone, but it only goes as far as the seats. The building is too small, so the theatres are too small, resulting in really awful viewing angles in the seats below the walkway (top half of screens appear dark at those angles) and always having to crane your neck.We always sit in the first of the top rows because of this, but then you have to deal with the LEDs lighting the walkway and the bright green exit signs in your peripheral. I understand why theyre there, but they glare heavily on my glasses and the light strips shine up into your eyes. In addition, the overhead lights stay on during previews, and certain seats get the spotlight (like the middle of the first row in the top section...).I wouldnt mind these things alone, even with the addition of the overly high volumes (probably to cover the noise of other audience members, a reason we try to see movies around noon on weekdays). But the thing that gets me more and more are the awful aberrations in the screens (or the projector lenses). Ive seen white and/or dark spots in several theatres, and many have a burn spot in the middle that seems more reflective (more white) than the rest of the screen.We see a movie a week and I can often look past these things, but todays screening of Born in China was all but ruined by the thick, off-center magenta vignette that marred the picture throughout the film. See my pictures. This was in theatre 9, so at the very least, dont see a film in that one.$12/person is too much to charge for the viewing experience gotten here.
Would of had 5 stars if the staff wasn’t so rude and slow.Greg,Jacob,and Howie are one of the nicest ones there. Julie always fast cleaning and polite. Wes and Brian and Steve I am guessing managers are awesome always talk to my husband. Idk where couple the other employees I like are but I was told they were fired so that makes me sad. Tiffany always has a rude attitude and slow. Security seem too comfortable and doesn’t secure he always talking to the employees or just on his phone.
I have regal unlimited and its 1000% worth it. The mall itself is a bit dead outside the food court, but the theatre is always a blast. Clean and friendly staff, kudos keep up the good work!
Its your only option for a traditional theater in watertown. There is a drive in but thats not everyones thing and it shuts down in the winter. The theater occasionally has broken seats and none have been upgraded to the recliners some theaters have. No alcohol is served. Overall they have a good selection of times for the newest movies out.
Medium to large sized theatre, modern and decently cleaned. Can support large crowds without over crowding during new openings or peak hours on a weekend. Placed directly next to a pub/reataurant. This gives you a chance to have a nice meal or drink from the bar before your film.
No real complaints here! Being the only major theatre in town must be rewarding for these people---but they dont seem to own that! Its usually pretty dirty in the Lobby, but its also almost always busy on weekends. Usual expensive ticket prices, but the experience of the movies is here. One thing that is lacking is a variety of times when multiple big movies come out. I am assuming this is because there arent that many auditoriums to choose in a mall unit.
Regal at Salmon Run Mall carries a variety of movies once their released, prices are reasonable to go see a movie.......
I loved it. It had front seats and seats in the back. It has popcorn soda (ect.). The movie graphics were great and every sound was on point. They also have surround sound. It sounded and looked great. I give 5 stars🌟🌟🌟🌟🌟
Very clean and great seating and space, but prices, idk if it is me, are f$@#!&€ outrageous! Not only that but military discount basically means jack here. In Massachusetts and North Carolina, o got goooooood military discounts but here, you only get a dollar or two off. Its like a spit in local military personnels face.
Very good experience everyone was very nice good day with the family
I like our local theater, chairs are very comfortable and the popcorn is always tasty. I just wish theyd get in a larger range of movies. I hate driving to Syracuse because Watertown wont bring in movies and some of us want to see.
Clean, friendly service, good Sunday matinee. I saw Respect and sound quality was good. I will return.
I took a group of students to watch a movie before Christmas and the managers were super helpful! They even added an earlier showtime so we could get back to school before the end of the school day. Always a great experience at Regal Watertown!
This theater has an extremely friendly and well trained staff. The only downside is that there doesnt seem to be enough of them, this makes for lines at the concession stand that can leaving you waiting for up to half an hour for snacks.
Staff works extremely hard considering how busy and stressful the place is. They are always very polite, and seem to work together much more effectively and in a much better mood since a noticeably rude girl named “Shane” stopped working there. If you had a mediocre experience before, I would suggest visiting again, now that she is gone.
They offer sensory friendly movies! Ive found this isnt common knowledge but for many people its very good to know. Very helpful with disability impairments. Of course the snack bar is crazy expensive.
Since they upgraded the movie theater its a lot better than it used to be, But a person has no idea whats playing, unless they walk inside the mall and check the movies billboard. Most theaters through out the country have marquees on the outside the building with pictures and times. Which really makes it help full and attracts customers.
They dont have the sound turned up load enough to actually hear the movies,staff is rude
Wish the seats could recline but unfortunately they dont.
One of the few theaters in the area other than the handful of drive-thrus that are only open during the summer.Regal Cinemas is located in the Salmon Run mall right near the food court. A few years back they renovated the entire theater. There are at least 12 rooms capable of showing movies at any given time. The seating is theater style, with decent cushions that while not heavenly, do the job well enough.During the summer, you will probably save a lot of money going to one of the drive-thrus in the area,as well as get more bang for your buck. However if you just want to kick back relax and enjoy the show, its really easy to recommend Regal.For those who dislike crowded theaters and long lines, the best time to go would be a showing between 10:00am and 1:00pm on Saturday. The odds are that you will be the only one in the theater, and even if you arent, there will only be a handful of other people there.Overall, Regal Cinemas is an easy recommendation for your next big screen event.
Its not bad overall. Not the biggest theaters but not bad for the community. Staff is helpful and friendly. The place is cleaner than most Ive been to.
Went to see the new Ghostbusters movie and the seats were comfy.
Since all of our family have movie passes, we attend this theatre weekly if not more. Staff here are great, theatres clean considering the high traffic, seats comfortable, concessions good, and fathom events or special movies are a plus!
Prices are rediculous. Period. The inside of the cinemas may be nice, but not worth the highway robbery in food, refreshments and price of movie tickets. Not when I can get a movie less than 15 minutes away from me for $6 and change for an adult...less for kids.
I agree with the other ones about the price. Took my two boys; 4 and 6. It cost me over $50 for tickets, 1 large popcorn and a drink. Ill just wait till the spring and hit up the drive-ins. It only costs me $8 for all of us and if I decide not to bring my own drinks and snacks its still under $10 for drinks and popcorn. Theres one on black river and a-bay. I like both places but a-bay is my favorite.
My husband lost his CAR keys in the Theater an we were not allowed to go back in to look. Spent almost two hours at the mall but when we asked again the CAR keys were in their lost and found. The employees did not bother to check the lost and found until two hours later.. Next time anyone loses something and is told they cannot go back in until later I suggest you nag them to check the lost and found. Apparently car keys were not that important. I failed to mention that it was the manager that failed to check the lost and found for our car keys. So yeah just nag them.
Good theatre for being in such a small town, good service and good snacks, two young men helped me out a lot, a kind kid named John handed me my snacks with a smile and another named Koda helped me find my seat. Overall a really enjoyable experience.
Concession prices are absolutely rediculous. But the theater is nice at least.
I went to watch Aquaman. Would have been awesome to watch it on 3D, but I don’t think this theater is there yet. I hope they working toward that.I was able to get a list of what’s playing very easily by simply searching for ‘now playing near me’ on Google and all their selections came up accurately. Nothing special, but it’s as good as it gets on this side of NY, I guess. Of course, it’s overpriced...but I’m gonna assume it’s a NY thing. Other than that, the place seemed clean and decent.
Had a guy blowing vape all over the place during end game. Security came in, watched it happen and walked out without doing a thing. Only got the second star cause the manager was very gracious about refunding me.
Bit pricey but decent theater for such a small town. Party of 4 people will set u back almost $50 just in tickets. Skip the line if ur paying with credit card and use the kiosks inside.
I just spent 36 dollars on 4 matinee tickets for myself, wife, and 2 kids (7 and 4) and thats with a military discount. We went inside to buy popcorn and drinks. A large popcorn and 4 drinks came to another 35 dollars. This is absolutely ridiculous!!! I will NEVER step foot into another regal theater for as long as I live. Im thoroughly disappointed in you Regal! You should be ashamed of yourself!Also, while giving the guy our tickets they asked if we had any weapons. I was carrying a pocket knife, they told me I had to leave it at the counter and then they dug through my wifes purse. So when/if someone sneaks a weapon in I wont be able to defend myself or my family!
Great theatre, especially for an early weekday show where you can get the place almost to yourself. Although the the concessions are in the high end at $6.50 for a large soda.
Its an okay theater overall, the best part about it is the cool and chill employees and icees. Theres a girl named Gabby who has been there as long as me and my friends have been going and shes always been so cool
Besides the overy insane prices for tickets and food. They now have reserved seats where first come first serve is no longer. You have to fight ahead of time online to get seats. Im done . Summer drive ins will only get my money from now on.
Staff are friendly,Theaters and restrooms are clean an well maintained for the most part, the seats are comfy, and the food is warm. What more could you want?
I am very upset customer as using kiosk for getting tickets is bad idea. It will not take my gift card and cannot get reward points. Concession lines total mayhem. Going to movies at Salmon Run Mall in Watertown has just become a nightmare.
Clean but way to expensive you want to have a night with your family, expect to spend that kind of money doing it. When you can go to drive inns and spend a lot less in the spring and have more fun... With the amount of money you pay at a movie theater you can pay to have actual fun else where...
Saw Top Gun it was outstanding 👍👍👍
An amazing theater, but holy cow.. $6 for a bottle of water..? Eh, I suppose thats how all theaters are, but this place is great overall.
Love that they do movie days for autistic families . it helps my son so much to have a place that helps us have enjoyable time
The theaters are always clean, and prices for tickets are pretty good. I never go to concessions, so I dont know much about them.
Bad ,wife and I went on Friday to see Warcraft. We got to stand in line to get drinks and missed over 40 mins of the movie. They had 1 person running the counter and as we waited the line just grew and grew behind us. We watched at least a half dozen familys came in ,looked at the long line and just went in ,no popcorn or treats sorry kids. In this same period of time people behind us left also. Finally a second person came to help behind the counter but you could tell they had little to no knowledge of the job. We rarely go out to the movies as we live over a hour away ,so this was a treat more or less .
From Canada but have a summer place in Alexandria Bay, this is by far my favorite theatre and the most comfortable. Always look forward to seeing movies at this theatre. Thanks
Had a wonderful time they changed up their menu and lines move a bit faster now lol
The guy cut in line in front of me, i started arguing with him about that. The management called the police on me, then I got kicked out and the guy who created the situation went through.All of this has happened in front of the management team. Absolutely nothing has been done by the management to prevent the situation.
Been going here for almost 3yrs now.Love it. Theyre very clean, punctual, and the food item options are great. Very lively atmosphere too
Expensive but was a very nice outing
Decent theater with plenty of screens. My only complaint is I miss the stadium seating with the reclining chairs of my old theater. But thats just me being picky.
I have been there twice since the renovations and the seating is brilliant and roomy but the downside is the prices for snacks are astronomical so I suggest ye eat a good meal before arrival.
Waited 20 minutes in line missing most of my movie with a lady infront of me with a gift card or rewards card i dont know and the man was explaining it to her and he was the only one back there and she is doing 21 and beyond questions about it. Worst service ever
Rude. People working are slow and lazy. Darius was very rude to my family and over heard him talking about he wish was dead! I was leaving and I over heard the people working there about someone who worked there that I have seen before there and I honestly rather have that person they were talking bad about over someone who was rude and wants to be dead!
In all my cinema going adventures, i have never gone to one as amazing as this one, and its all thanks to the man called John. He even reccomended the snacks and gave me the calorie count, because i am trying to watch my weight. i only ordered 2 number 9s, a number 9 large, a number 6 extra dip, a number 7, two number 45s, one with cheese, and a large diet coke, becuase again, I am trying watch my figure. Hehe xd
Good movie theater, but really expensive. Even their matinee price will set you back a nice amount and of course, their popcorn and drinks will cost you more than the already expensive ticket.
Its good to back to the theater. My favorite way to watch movies.
Only place in town to see a movie, is what it is. People are nice, but the service is slow at concessions. Expensive, especially with accommodations, but only one in town.
As I have been there a lot for the last 10 years, this has been a great theater. Greatly kind and helpful employees, great good, and great movies.
The theater was great. Great sound and 4khd. But the tickets are very priceyand so are the drinks and popcorn and snacks I find the best options are large popcorn and med drink.
Love the theater, but hate the exorbitant prices. Its a shame that it costs so much just to see a movie with the family. Great theater, great concessions, but wish it was more affordable.
One of my all time favorite movie theaters. Four stars though because concessions are SO overpriced - more than half the cost of a ticket.
Great theatre that offers a military discount. Lots of different movies and a good variety of snacks. Like all theatres though, its a minimum $10 a pop experience
The mall doesnt open until 11am nowThat was disappointing considering we traveled many miles to get there early
It’s really good place to go to get away from people. Also the staff r nice and the food is good. But it cost a little more than expected.
Quality theater. Lines can get really long for the concession stand and ticket office. Buy online and show up early for new releases and youll be fine.
It was amazing go back to the movie theater again, the service was awesome!
Nice movie theater. The staff is very friendly. The prices are a little high. But the seating is very comfortable.
Always a pleasant experience when i go. Customer service is great, concession food is good, showtimes are convenient.
Its as good as most any theatre out there. Not much to say other than its the only chain theatre out here. The other theatre is the Black River Drive in which is closed for the season
Decent small town theater. I worked for a regal so I can’t stand popcorn anymore but it is clean and the seats are comfortable.
Was treated poor customer service after a power outage occurred. This happened when I went to see The Amazing Spiderman 2 back in 2014. I almost wanted a refund due to the poor service. I hope that if issues like this happen they better treat there customers better than this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Six dollars for a bottle of water..and 9 dollars for a large popcorn. Ridiculous. The atmosphere and staff are nice, but doesnt justify the cost.
Ive only been to one other movie theater where luxury seating was available. A kiosk is available for buying tickets rather than waiting in a long line. After swiping my debit card, I noticed it was taking a long time to get the tickets and complete the transaction. This was the only downside of my whole movie going experience.
Great movie theater. Small screens except theater 7 but sound is great! Clean and staff very professional.
Great movie. They need to go back to fresh popcorn. Mine was stale. You think that for the price you pay that it would be fresh.
My favorite theater to watch movies in, hands down. Tickets are a little expensive, but if you have a few extra bucks to spend, its a great theater.
I try to get to the theater at least once or twice a month, great selection and wonderful as well as comfortable seating.
Its a very nice theatre. Seats are comfortable. Usually a long line, but I feel this speaks to how great it is.
Love the Dolby theater! Cant get much better than that! And my wait for snacks or beverages.
Easy in easy out...clean...
Seats are nice and armrests are movable but wish they had power recliners like the cinemas in rome.
I love this movie theater!! Its so comfortable and the food is great...always a wonderful experience!!
Movies are not what we want to see. I like to go but the ones shown here are not what we want to see. They are targeted for the younger generation. Sorry but when they are in school we should see updated movies, not freaking things.
I love being able to go to the cinemas again. Regal has awesome movies
Quite a number of movies and time slots are offered here. Love the pop corn and food here. The environment is good.
Plenty of seating and good movie selection. Popcorn is ok but needs more butter and less salt.
The popcorn is always warm, never hot and fresh:( Theaters are clean and seats are comfy, however.
Great theater, very clean, kinda expensive
Very nice place to watch a movie. And though prices are high imho, the folks there are really friendly.
Great place to watch a movie on a rainy or snowy day. The place is always clean and the staff is very professional.
Salmon Run Mall is very fun. The service is great and everyone is nice and friendly. I recommend coming here for birthdays and getting gifts for people.👍
The movies are good vary vary loud could be turned down some ,food very expensive,dont put enough butter on popcorn
Awesome theatre. Love the food. Wish mozzarella cheese sticks didnt cost $245.00
Love the seats very comfy. But the prices at the snack bar are a bit high
Great theater. Love going there although its a 2 hr drive from Massena.
There movies ate funominal and tjere prices even more. There food is always good and hot. Be aware they do check purses.
Regal is the best ever, especially the one in Binghamton new york state. Where they have reclining seats
Quick service at the ticket counter but only one person waiting on customers at the concession stand while 3 employees stood around talking.
Since the uograde, there is very little reason to go elsewhere for movies. Recliner stadium seating is comfy.
Very clean but a little pricey but thats corporates fault, not theirs. Good staff though
Havent seen a movie, in this theater since 1992, they gave really made the place nice!!
Seats arent reclineable but they arent terrible. Sound isnt the best but just right.
Over-priced, bathroom was dirty, rude staff, I also saw a staff getting drunk during opening weekend of avenger while in uniform girl short hair.
Nice and clean friendly
BEST PLACE TO GO TO SEE A MOVIE CAW CAW
They only one flavor of popcorn, dont sell real food, and this cinema is very expensive.
All I can say is WOW 👌 👏 😍 👍 🥰.
I loved the movies
This was a great movie theater. Good movies and great popcorn.
Loved working there over the summer. The place is amazing and food is great. People are so kind!
Comfortable seats, perfect temperature control, decent audio - all around a pleasant experience.
Staff is super nice, very nice theater
This is the only movie theater in Watertown.. its clean and staff is very polite ...we are avid movie goers and we do enjoy this theater very much
I have always enjoyed the cinema here when they upgraded it was 10x better. I Always have an enjoyable experience there
Very expressive movie,water,popcorn, and twislers$35 just for me. The movie was good.
The mall is actually a great place and alot of fun.
Went to go see dumbo which was a really good movie and my wifes cousin found a bunch of nasty candy under the seat next to us on the floor all over just left there
Enjoyed the theater, snacks, and quality of the movie! Pricey but fun
Nice big screens and good sound, but its way too expensive, especially the popcorn and soda.
I like coming here for movies overall its about average a little bit pricey at times especially for popcorn and soda but overall not to bad.
Theater is nice, nothing spectacular. Bathrooms a little outdated, but decent.
Went for popcorn to take home
Stopped at the flaming wok and the server did not speak when asked question from the costumer.
Total reviews rating 4.3
199 Reviews for Regal Salmon Run 2023:
Review №1
2022-04-09Clean but some cashiers need to be a bit more friendly. Our 1st one was great she was helpful and friendly. Went up for popcorn refill and the guy seemed miserable. There was 2 lines, 1 for card and 1 for cash. Lines were NOT clearly marked so if you got in a line and it was wrong than you didnt know until you got up to the register. They need to put bigger signs up like on a floor stand so people dont have to switch lines. Ticket checker was very friendly and cheerful. Assigned seating needs to go, people were sitting in our seats so we found others. I understand they make most of their money from the food but over 30 dollars for 2 large sodas and 2 large popcorns is a bit extreme especially since the popcorn was burnt. A bottle of water was 6 dollars and sweet tea too. For the most part a good experience but dont go unless you are prepared to spend a lot or not eat anything. Family of 4 - 14×4 tickets if they share 2 lg popcorn and 2 lg sodas thats 30+ candy is 5+ each times 4 = over 100 for 4 tickets, popcorn, drinks and a candy. If you do go, go on Tuesdays when its discounted.
Review №2
2022-01-17Screens are a little dim in the auditorium but flavorful food kind staff. I wish they printed out tickets regularly for memories and security purposes. Not much of an arcade I played each and only 3 of them function properly and fairly coin exchange machine is perfect. Prices are high enough to want to sneak candy in haha,but selection is varied. Overall nice small time movie theater
Review №3
2022-06-02The theaters are always clean. I appreciate being able to select a seat (even though sometimes I find someone else sitting in my chair). No biggie, I just scoot a couple seats down. I always try to go to a matinee, when its cheaper and less busy. Cant comment on the concessions, because I always only get a water. I dont go to the movies often, so it always feels like a treat when I go.
Review №4
2022-01-23Regal is great, its just the line is much longer for tickets since we have to buy them at the concession stand now or pay extra to buy them online.It is a serious time water for people like me who choose not to eat concessions.Nothing like making people wait online smelling that popcorn to try and improve the chances of making an unhealthy concession purchase.It just seems kind of greedy to me.Maybe you can think about putting at least one person in the ticket booth out front?The employees who work there are always kind and courteous and the place is very clean..
Review №5
2022-05-11Im a disabled Vet with a service dog. I couldnt believe they gave me a seat that had an open place for my dog to lay. I havent seen a movie in over 10 years and this was the best experience ever. The theater was clean, friendly staff. I highly recommend this theater.
Review №6
2022-05-02Clean facility, up to date. Friendly staff, not over crowded. 2 adults 3 kids spent about 130 dollars between tickets, popcorn and drinks. Enjoy.
Review №7
2022-03-08It had been a genuinely long time since seeing a movie in theaters.Hard to beat the comfort of home, couch and a variety of streaming services; this theatre was the exception.The staff appeared to be the young adults or teenagers of watertown ahd they were a delight. We saw two movies (Death on the Nile & Spiderman: No Way Home) back to back. The popcorn was good and the Pepsi crisp.What really made it the experience for me was the warm red tones of the theatre. I enjoyed strolling languidly through the hallways and looking at the art for upcoming films.Great way to while away an afternoon.
Review №8
2022-04-22The theater was clean . Quiet and organized. The food was outrageous. I paid $5.60 for a bottle of water. Other then that. It was great
Review №9
2022-06-17Great little movie place, prices were not crazy high...seats were very comfy, sound and picture was great too.Watched Jurassic Park new movie in 3D...pretty darn cool.
Review №10
2022-06-12Seats were very comfortable. Staff was friendly. You pick your seats from a seating chart. Bathrooms were clean. Popcorn was fresh