3D movies
Yes
Regal Union Square in New York
Categories
Location on the map
New York, New York County, New York, US
Highlights
Accessibility
Assisted listening devices
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Food
Yes
Amenities
Good for kids
Yes
Stadium seating
Yes
Toilets
Yes
Crowd
Family friendly
Yes
LGBTQ+ friendly
Yes
Comments (199)
Nice and clean modern theater with a bar except they dont take Apple pay or have reclining chairs 😵 so dropped two starsPhoto is from their Screen X theater
First time back since COVID and this theater is 100x nicer and more modern/futuristic than before. I went to a “busy” showing and it still felt plenty distanced by my conservative post-vaccine standards. At every point in my experience, customers and staff were adhering to safety protocols. Everything was on point and every staff member was remarkably friendly and helpful, through to the ticket-taker and concession attendant.
To whom it may concern,On June 20th at approximately 4:00pm, my wife was stopped by a male employee (Ivory), who was not in uniform, asking to see customer tickets and randomly selected her to a bag search of her purse. My wife agreed to the bag search by the female employee checking tickets along side him. Once we were allowed to proceed, Ivory not only impeded our right of way to walk pass him, instead standing directly in front of my wife, our son and myself, only to move aside once I said “excuse us.” More importantly, after walking into the theater, he ALLOWED two other Caucasian females with bags to proceed WITHOUT having their bags checked! I stood there in disbelief as we were profiled into a bag search.I immediately walked to the bar area and asked Marcus to please call a manager. We waited over fifteen minutes for a manager, until I happen to see Simon walk by and asked if he was the manager on duty? I asked him what was the protocol for a bag search? His response was, “ We search large bags for outside food and weapons. We don’t search smaller bags. Our general manager wants us to check bags.” Should this be true, then no one can sneak in outside food and weapons to the movie theaters in smaller hand bags?As we stood there talking, I asked him to wait a few minutes to see if other people were allowed to walk in WITHOUT having their bags checked, within 5-10 minutes, an Asian female customer walked right into the theater unchecked. His response, “ I’m sorry about that. Our employee should’ve checked her bag. I’ll have to talk to her about that.” I walked away in disbelief of what just happened to us.I’ve been a customer at Regal Cinemas for a few years and I’d like to think this is NOT an racial issue but an isolated incident. I’ve gone with my family to multiple Regal Cinemas and never have we endured a bag search or lack of customer service!I’d like to make the District Manager and CEO aware of this incident. How may I contact them in regards to this incident?
The ScreenX is nice, but dont have high expectations.Or portably you should be staying more upfront.
I love this cinema, comfortable, big space, clean and the popcorn is amazing.
It seems nice but our 4DX was broken and they never stopped the movie or made any kind of announcement about it so people just kept coming and going trying to figure out what was happening. Employees also walked in and out of the theater every few minutes to watch the movie, and the door is very loud so it was super distracting on top of the technical difficulties. Id been excited to see this movie for awhile, so this ended up being a real bummer of an experience.
Nice staff. Pleasant and helpful. Still meticulously clean including their bathrooms. They have kept up their standard. This has been for many years one of my favorite theatres.
On the 2nd floor there was a ticket-taker on one side and an escalator to the 3rd floor on the other side. Our theater was on the 3rd floor so we headed towards the escalator and the ticket-taker SCREAMED at us at the top of her lungs to get in line. It was not at all obvious that her line covered both floors.So we got in line and not 30 seconds later, another couple had the same experience and she screamed at them.This is no way to treat customers. I cannot recommend this theater.
Bar service is a disgrace. I ordered a rum and Pepsi and went for another one. This time they refused to serve me and said that I am intoxicated. How are you going to tell a 5’8 190 pound classic physique competitor that I am intoxicated. The rum and Pepsi was just Pepsi no rum at all. They stole my money. The bar service isn’t even real bartenders just kids trying to figure out how to make a drink. Id recommend Essex regal for proper bar service,
Really nice and clean movie theater!Friendly stuffI’m giving you guys three stars to get your attention to thisSo When I was in the theater next to me there were three girls with a Frozen Lemonade. Whole time they were eating this Frozen lemonade and that was making SCRATCHY NOISE. This is very annoying. That may really can play some people’s nerves.Can you guys stop selling this product ?:)That may sound weird but I couldn’t really concentrate on the movie.Hopefully u won’t get me wrong :)Thank you
The employees working the tickets were nice, but other employees came into the theatre 4-5 times just to watch the movie. The overhead lights were never turned down for the show, so it was pretty distracting to see them walking in, standing in the aisles, and sometimes walking around the rows as if they were inspecting - but pretty obviously just watching the movie or gawking at girls. Went before noon on a weekday and paid $17.50 - they dont have matinee prices! Try AMC instead.
DON’T GO THERE. super BAD BAD experience at Regels here. The ticket check man is being so rude and ask us to trash our 40$ left food after our dinner (which we planned to take it home). I explained the situation and clearly confirmed that we are not even gonna open that bag. Beyond that, the manager never came, and ticket checking guy waisted us more than 10 minutes so that we totally missed the beginning of our movie. When we finally enter by throwing out belonging(the food), some one else took our seats. Also, The seats don’t lay down like AMC’s. You cannot relax on the seat at all cuz you have to use your body weight to push the back to chair to lay just a little bit. NEVER had a WORSE experience ever than this with any other theater.
4DX theater is fun but the seats we had did not have the water effects functional. Please repair those cause it feels like people who pick those arent getting the full value of their tickets (which is a pretty penny). Get someone to commission those features to ensure they operate as designed. Thankfully, the staff was kind enough to provide free passes for the next movie
Honestly, an overall good movie experience. Plenty of options, clean, and 4dx viewing is a great experience (as long as you dont mind the fairly constant chair movement). Prices can be steep for premium options, but are on par for most theaters in New York City. Best advice: sign up for a free crown club account and go on a Tuesday for Regal value day. It makes a huge difference, especially when paying for multiple seats. Four adult tickets for your standard movie would cost $73.60. On value day it goes down to $26.00 (add $8.00 to each ticket for 4dx showings, regardless of type). It also gives you 50% off of popcorn on Tuesdays. The staff is friendly and respectful. I lost my wallet here once, and after describing it to the manager a couple of days later, it was returned intact. As for location, theres always a lot happening in Union Square, and getting there by train or bus is easy. Recommended if youll be in the area and have a couple of hours to kill.
This was genuinely the most traumatizing experience. they were so rude, they made me throw away my diet coke as if i didnt have my reproductive rights taken from me the same day, like i think thats extreme. the seats dont recline they are lying it was like being on a spirit airlines flight. and they made my friend run laps up and down the stairs for us to be allowed in the movie. also elvis wasnt good it was 3 hours long and i have no idea what happened. never go.
Had the RDX experience it was amazing. Doesnt work with all movies but when it does its so much fun. I feel like Im at a theme park without the high Gs. Love it.
Really nice Regal theater near Union Square. Its clearly newer, with concessions and a full bar. The seats are really comfortable and can be booked in advance. For a theater in Manhattan, the price seems about normal.
Went to see Dr Strange recently. Was better then going to action park. Watching the. Movie in 4DX was the best. How the seats played in every part of the movie
I will not be returning to Regal cinemsa again. I went to Regal last night to see Doctor Strange 2 in 4DX. 4DX movies are supposed to have effects, including spraying water at you, which is how they justify charging almost $30 for a movie ticket. The water spray at my and my husbands seats did not work, so we kept hearing water spraying without experiencing it, which gets annoying. Far more annoying, there was a knocking at the back of both our seats for the entire movie. I decided not to leave the movie partway through to complain because (a) I didnt want to disrupt everyone in the theater and (b) I didnt think a mechanic would be able to come fix the seats during the movie. I emailed Regal about it this morning, and they said that it is entirely my fault for not complaining during the movie so they take no responsibility. I will not be returning to Regal cinemsa again.
Man.... this theater rocks! The 4DX here is amazing when watching films like Marvel Super Heroes. The theater itself is also very nice, and the staff is friendly.
Always a good experience. Easy access, big screens and no bad sight lines. Crew cleans after every show. Clean bathrooms and respectful patrons and friendly staff. Theres a Lavatsa Coffee in the lobby and a full bar on the main movie floor. The food although expensive has improved. The hot pretzels with cheese are banging. I my humble opinion the best all-around comprehensive movie house in the city.
I enjoyed my experience here, although the reclining seats were a bit odd. But it was great nonetheless!
Its definitely nice to go early and on days where people are busy that way you have the theater to yourself (bring your own snacks if possible lol)
Was denied handicap seating unless I disclosed my disability. Not all disabilities are visible. The clerk isnt to blame, the leadership poorly trained the staff member; setting up for failure.
Super clean.nice crowd.reasonable prices and everything looks new.and of course the sound and image is top drawer quality.will come again.
Definitely my favorite movie spot to go to. Really big and has the cinema dome also. The restaurant is great the food is amazing. Picture quality and sound are always on point. Enjoy youre next movie.
The theatre looks nice and comfortable, but the chairs do not recline, which most other theaters have. The staff was nice and friendly. I enjoyed my experience here.
Refused entry because I had leftover food in my bag… is it 1995? No other theaters do bag inspections for outside food. Seats were fine. For a chain cinema, I enjoy AMC significantly more.
2D tickets are cheaper here than at AMC or IPIC so thats a plus. But I went to see Scream in 4DX and I was not disappointed! Neither were the rest of the patrons in the theater. It was an experience Im definitely doing again when Halloween Ends comes out and just try it once if you havent already. Its pricey, but its worth it if the movie - and people - are campy and fun! Had such a good time.
My daughter and I went to see Fast and the furious 9. 4DX is the only way you want to see movies nowadays. The experience was awesome and definitely for kids.
They remodeled the movie house with great seats and the sound was wonderful I saw the movie Elvis tonight at a private showing.
Employee of the month didnt let 2 officers use the bathroom who kindly inquired and were parked outside for presence. You will never get my business moving forward. Shame on you Regal. Dont call 911.
This theatre is clean and well maintained. There are plenty of staff for the food and beverage lines. There is also a bar for beer and cocktails. The theatre are more intimate than other theatres in New York so any seat is a good seat at this location. This facility is handicap friendly. The theatre is located near Union Square and there are many shops and restaurants nearby. I recommend getting the regal unlimited pass for all Regal theatres. You pay 20$ per month to watch unlimited movies and you receive discounts on all other purchases.
I love the lights, throughout the theater. We had the 4D/3D experience, and we loved it. My wife and I, will definitely return.
Great location. Bar inside for those who enjoy adult beverages.Wish the seats did a deeper recline like at other locations, but it’s all good.
I havent been to the movies in a long time, so it was a nice surprise to see that they served beer now. I used to go to the Alamo Drafthouse for that kind of treatment. It was great that other theaters caught on to that. The theater was very clean and modern. It was quite easy to get a quick snack as well. Overall, great experience.
Enjoyed the whole experience. Love how cautious they are with the safety of everyone due to Covid, which is a plus. People were very friendly and professional. NOW! The 4DX experience was LIT and I personally always have fun when watching something in 4dx, so I highly recommend for those wanting to have an awesome experience while watching a 🎥. Was a little disappointed with them running out of Pretzels but that is my opinion...Flaw Couldnt beat the experience. Thanks Regal.
This is worse app and does not work to help you get your tickets. Ad said $6 to $6.50 but does state that it must be for standard. Could not use my app the times was stated wrong. Paid more for a ticket after coming in from Queens.
Do not bring outside food or drinksThey ask for proof of vaccine and idSound in theater is amazingSeats dont reclinePop corn was fresh and goodDrinks at the bar was pretty goodSmall theater but you pick your seats
The overall experience is good the only downside is the concession they take forever and seem lost all the time. How long can a take for popcorn and nachos with a soda let me tell you about 20 min in line add another 10 minutes for them to give you your order and if you order something like pizza forget about it!!
As an officer on duty parked in front for presence my partner and I walked in to use the bathroom. The young girl in front said that it’s not a public bathroom. Then said we needed to purchase something to use it. This is crazy
One of the worst movie theaters I’ve been to. The staff is extremely rude and not accommodating. The guy behind me had to get a refund for his ticket because they wouldn’t let him bring his skateboard in. The tickets cost $17 a ticket for crappy seats and screens that are average size; definitely not worth it. I had a really bad experience here and will go to another movie theater in the future.
I had a good experience here watching Ready Player One. Good staff, no food shortages, clean bathroom, helpful staff and kind. Thanks all. See my pictures. @thatsraul
We went to see Sonic 2 with the family and let me tell you the 4D made the movie the best experience we had lots of fun sometimes I was not even watching the movie because I was watching my girls having the best time with the water and their seats moving all over
The 4DX experience was EVERTHING (and it was not my 1st time)Loved that they had lil loveseats where you can chill.There is also coffee shop downstairs AND a bar upstairs ...YES you read that right. A REAL bar complete with a few pub tables and pub chairs next to ceiling to floor windows allowing for full view of the lively union square
Great location. Fresh popcorn. Ok staff. ---Overcrowded at times. Messy and dirty at times. No reserve seating unless youre watching a movie on 4DX. Please upgrade seats -- very uncomfortable.
I was so excited to come here, but now I just want to leave. The staff here was NOT kind or helpful, rather the opposite. The man checking bags was extremely rude and condescending. I had possessions in my bag that were not allowed in the theater, and rather than letting me set it aside somewhere to get after the movie, he made us throw them away. And, if you’re going to have two people checking bags and scanning tickets, there should be some coordination. Or at least, one should have believed the other when we said they already checked our bags. I have all respect, understanding, and cooperation for measures like this, but there is absolutely no reason for unkindness. Frankly, it’s extremely unprofessional. I’m not sure I feel welcome back.
It is a good movie theater but they really have to check EVERY single bag? Today I had a tiny purse (4x5x2) and they guy insisted in check it
The 4D is a little distracting but it was pretty fun. If you buy any food or drinks dont put them on your lap or cup holders unless you want to be wearing them.
Good atmosphere & theatre! Expensive like all movie theaters here but one of my favorites in the area.
If you are carrying employer benefits barcodes / qr code tickets then just an fyi these might not be redeemable as the qr code for regal are hard to read by their scanners.
Love it here,my kids had a blast ot was there first time in a 4DX movie and they enjoyed it so much👍🏾👍🏾
Not a pleasant employee upstairs, checking bags. Kind of rude. Be ware. He ruins the overall experience somewhat.
Rude staff, dirty theatre, limited selection at the concession stand. AMC around the corner was a better experience.
4DX was good, but the sound was lacking, thus dulling the otherwise immersive experience. Luckily I saw the movie before, because there were parts where I couldnt make out what the actors were saying. Also, the bass was very low. Having the seats move is cool, but with effects like air blowing and water mist sprays, it was poorly synced. The split second delay was noticeable. The effects system is also very loud. Paired with insufficient volume, every gust of air is louder than the gunshot if follows in the movie. Some effects also seemed inconsistent and triggered at odd times. Some punches in Black Panther were accompanied with short, loud, bursts of air, while others didnt. Aside from effects sync issues and low volume, the 3D viewing experience was great. To my eye, Id say its twice as good of a screen than the non-3D RPX screen. Overall, I highly recommend it as its almost worth the $30 ticket price.
Very comfortable seats, great screen and super friendly staff !
They did a great renovation! Almost 4 years ago I went there once and I swore never to go back because the place was almost falling apart (the cinema I was in even smelled old). They completely remodeled the whole theater, including the seats. It looks and even smells so clean. The whole place looks phenomenal — its modern and futuristic, especially the lighting. You kind of feel like youre in a spaceship. The only reason why Im giving 4/5 stars is because of their seats. While theyre very nice and comfy, theyre not recliners. Most Regals in the city have recliner seats. It would make sense if they didnt have recliner seats because the theater was older; but since they recently renovated it, they couldve put recliner seats instead. Other than that, highly recommended place.
What a wonderful experience! Great employees all very nice and working constantly. I loved the X theater too
No employees wear masks properly. Poor bathroom. Food delivery took over 20 min. It was really hot in the movie theater. Not recommended.
Clean and updated but horrible seating. NOT recliners. The back of the seat goes back about as much as an airline seat in economy last row, and doesnt stay back unless you continually push on it. No leg rest. Good thing my movie was only 90 min because I was so uncomfortable. Wont be back here.
Seats were comfortable. Place was clean. All and all a good experience
I came to this theater for my first time for a movie Premiere and had a great experience. The theater design with the starry/sparkly black floors and ceilings were beautiful and the movie screen was huge. I feel like the theater seats could have been more comfortable, but overall a great theater to go to if you haven’t been already.
Huge movie theatre in the middle of the city. Everything was clean and you could tell it was just completely remodeled.
Very good theater but theres always something wrong with the Icee machine.
Need recliners that you can relax your legsBut beside that , 🤔 is all good
After opening theaters again, they have made an amazing renovation! Looks very modern. Digital screens, new seats though they can’t fully recline like some other theaters but better seats then those stiff ones they had before. It feels like I’m in a Tron movie. Feels so futuristic and staff were following COVID protocols and were super friendly. I will definitely be returning to this theater.
The staff is so rude!! Brought in an unopened small drink and they made us throw it out. It’s really not that big of a deal but they were so rude about it. The chairs are hard and uncomfortable, and the screen is extremely small. Food is overpriced, and I had the worst experience ever here. PLEASE LISTEN TO ALL THE REVIEWS ABOUT THE HORRIBLE STAFF, THEY ARE THE RUDEST PEOPLE I HAVE EVER MET.
They redone everything I love the new upgrades. Good recliners
I used to go here before the pandemic and it was good, but now with the upgrade of a bar, it is much more of an adult entertainment establishment.
This place is amazing seems like they did some renovation it has a bar and seating nice music a little lounge settings real nice
Its was great, the early show prices were great on everything on Tuesday
One of the most futuristic movie theaters Ive ever been in. They had a replica James bond suit too for display which was really cool. Honestly it might have been one of the coolest places Ive ever been in. Other than the cool lights and design the experience wasnt too good. I went to see dune and they left the lights on for almost the entire trailers and almost 5-10 minutes into the movie. They reset the movie after many people complained gladly but with such a futuristic looking place I wish it worked better. For the 2 4dx theaters in manhateen this one looks 100x better but sadly my experience was worse than with the one in times square. One more thing which Im not sure if it was the specific movie or the water pump was that there was very little to no water shot at me unlike the other theater which has alot. It also has alot of options toward candy which is great unlike the other theater that has less. This place is also much more busy compared to the other theater. This concludes my review and remember everyone will have different experiences.
It’s a bummer they spent so much money and time remodeling this only to not have recliners. I choose my theaters based on the seating and this theater doesn’t have that. In order to compete with AMC put recliners in!
Good movie, comfortable seats, very clean and mostly really nice attendants
One of my favorite theaters - comfy seating and believe it or not, good food at the concessions. I love their pizza, though you need to come early as it takes 7 minutes to prepare it - also love the corn dog bites. I also like the photos on the walls of iconic NYC spots in famous films.
This modern hip looking movie theater is a combination of both a movie theater and a lounge. You have several bar areas where you could enjoy an espresso or a cocktail. I think they tried to go with a similar approach to some Broadway theaters where besides the show there is a lounge area for people to socialize and network.My one gripe is that screen height with respect to seat position varies significantly; the best seats can be the middle rows for one theater and lower rows for another one. They fail to give customers a true screen height perspective when purchasing tickets.
Comfortable seats but someone will still be like oh dont go up there. To the screen
Nice movie theatre seats are ok ! Could be more comfy and cozy !!! Staff was very nice !!! And not too crowded for a friday night
Best movie theater to watch English dub anime...clean huge ...comfortable seats and friendly staff
So slow and unorganized just to buy some popcorn 25 minutes
Super clean with nice staff! I haven’t had a bad experience and been coming here often since last year!
Loved it. Clean, nice service. Enjoyed 4dx Dr. Strange.
Multiple floors. Many theaters. Comfy seats. Seat moves and spray water etc. Sound was good. Limited food choices. If you have a headache or a bad back this is not for you. Decent experience.
Great movie theater.Clean and well run.Bar and lounge area overlooking Essex Street.
Totally enjoyed our 4D movie experience!! This Theater has ALWAYS been our FAVORITE!! 🎥🎬📽
THE FOOD RUINED THE EXPERIENCE!! THE 4DX THEATER WAS 🔥🔥🔥🔥🔥 I WILL BE BACK, BUT NOT TO EAT!!@dafirst_and_eternal
The facility looked great but the staff seemed like they didnt like their job and it showed. The spider man movie was great tho go check it out
I expected 4DX but instead I got small dirty hall with no good ventilation.Will never go again.
If I could give a theater a negative review, it would be this one. I have never met such a rude staff in my LIFE. Do not bother trying to talk to the staff, it is filled with grumpy and unkind workers. OH and don’t bring in any personal belongings because your entry will be denied if you try and bring in something as small as a candy!! They don’t even let you set things aside to grab after the movie.
Love this location right in the heart of Union Square. Went to a matinee so it was totally empty the time and I was able to stretch out a bit. Practically spotless but Im guessing thats because they had just opened for the day. No Time To Die is a must see.
The rocking seats are very dangerous they not set up right you may fly out your seats adult or children i spend $25.40 though it be some vibration in the seats with mild rocking seats soon as the movie started I Immediately almost went out my seat I was bout to go ask for money back
Lots of screens spread across 3 floors but are very outdated. Seats can’t be preselected, are worn and some have lingering BO. The floors are often sticky and in need of a deep cleaning. They have plenty of kiosks and customer service is often friendly though.
The screen was small. It also has visible stripes on the screen. It’s a little distracting. Won’t recommend.
🎦🍿🥤🎥🎦🎬. Not my favorite movie theatre. If you want a more relaxing experience, with reclinable seats, go to the Regal theatre at Times Square. I believe it’s the same price and only 2 stops on the Q (and N during the weekday). The food is overpriced as well, so perhaps bring your own snack if you find are on a budget. There’s a Duane Reade near-bye and a Whole Foods as well.As for the theatre, the screen size is okay. For someone with long legs, it might not be very comfortable. Though, you can reserve seats in advanced, which is a plus of Regal.Again, the Regal at Times Square is more comfortable. Given the price of tickets, you might expect more.
The seats are pretty uncomfortable.Id rather watch movies in a theater that doesnt hurt my knees and back
Clean clean and clean enjoyed watching movies here closed to train and park.
Covid safety is on point and the 4dx experience was way more cool than I was hoping for!
This place is clean, love the 4Dx and the staff are very friendly. This place is well taken care of. It is often crowded so I recommend buying tickets online.
Best things about this theatre is that it is always clean, professional staff and you dont have to select a specific seat, as required in the Regal 11 near the West Side Hey.
Wow my first time at the 4DX Experience and i loved it .
Watching a movie in 4DX IS AWESOME!!Staff are friendly and everything was kept clean. Totally recommend 👍
Kudos, my hats off to the new Regal Union Square 3DX theater.The new seats, big screen.The place is very clean and they now have an open bar,u can have a drink,, before the showing of a movie, 😊😊 nice and entertaining.
The worst experience tonight! Felt like no AC in the movie theater. No air. Almost fainted without oxygen. And of course a headache after an hour inside. Couldn’t even stay till the end. Fast saga in 4dx. Waist of time and money.Used to be my favorite of all Regal.
Ive been going to this theater for 5 years. Respective staff, pleasant atmosphere, and good times and memories overall. Great theater and wonderful experiences
Wonderful experience! Loved it here! Way better than AMC! ♥️♥️REGAL♥️♥️
I watched the new movie Shang Chi in 3D and was very disappointed with the sound quality and the 3D video quality. The images in the background and and anything not in the center was blurry. It gave me and my husband a headache by the end, and we both agreed that our TV did a better job converting to 3D. The sound was too low despite having all those speakers. Finally the water feature (which became annoying because of the frequency and the 3D glasses needing to be wiped) wouldnt turn off, I had to place my jacket over them.
Amazing theatre and watching Top Gun Maverick in 4DX was amazing!
Only four stars because there is always room for improvement although there were some major improvements made since the onset of the pandemic and the closure and those improvements are phenomenal I mean the whole ambiance is like none other plus they have added an official alcohol bar. Sorry they are no longer a publicly traded company because I see big things happening for Regal. If you havent visited the NEW Regal Cinemas at Union Square I dont know what you are waiting for.
When it comes to comfort, great sound and cleanliness, its what the Regal Union Square Theater has always stood for.
I had no issues... please watch your movie 4D if its avaible.. its a whole roll coasterThe lighting of the cinema is dope.Its lit experience 🔥. The food is decent. Movie theater proces but hey...staff was nice and friendly too.
Food quality going down by the day and prices going up. Order nachos and you get a bag of tostitos and some industrial cheese -- $7 -- see below. Stale popcorn. The experience is not worth $35/person. Plus, auditorium 4 sucks.
Sparkling renovations. Super clean with bar and places to sit and eat before or after movie as well as duringThe 4DX was a surprise to me - the seats move and shake along with chase scenes and fights on the screenI almost needed a seat belt lol. Like an amusement ride, plus 3D movieDont forget to pick up ur 3D glasses when you enter
They turn the lights on at the moment the credits roll in which is a bit disrespectful, it is also expensive and the sound is too loud.
I hate to be a theatre snob, but whatever happened to having a comfortable chair to sit in ?!? My knees were up to my chest, not a very comfortable position to sit in. Other than that , I was pleased with all service provided, especially the concessions.
I enjoy this place and highly recommend that you have proof of vaccine information before going. You must have this before entering.
The Thearte is nice and everyone is cordial and helpful. And yes social distancing and the small things like wiping down door handles are done in a timely fashion. I was impressed and had a awesome time. Abit of Normal. Sound systems, clear crisp screen, and comfortable sits.
Nice seats clean theater sells both paper and digital tickets
Very small theater with rather comfortable seats. Avoid the 2 rows closest to the screen of auditorium 1. Not worth the money.
Screen was small even though we had seats in middle. 4DX was basically constant shoving of seats back and forth which made it almost impossible to focus on the actual movie.
Saw Spider man no way home, have proof of vaccination ready, seats were comfortable
The girls that work there are beautiful. I have a favorite. Ill work there if she let me take her to the movies. 😁 Great movie experience.
I made the horrible mistake of bringing leftovers from the dinner I just came from, and I was forced to throw them away. Such a waste. Ill go back to only seeing movies at Alamo where they arent so petty.
It is good place. If you want to enjoy a 4D movie, dont hesitate to go here! The air conditioner is strong, so it would be better to prepare clothes that can be worn lightly.
Awesome movie theater with comfortable seats and great sound!
My daughter (13 years old) was not allowed to attend the premiere of the cartoon because she did not have the covid vaccine. the money for the ticket was not returned.
Nice establishment but its hot and messy during peak times.
Just saw Black Widow in this redesigned theater and I had a wonderful experience. The staff was wonderful & helpful. I totally love the new design of this Regal movie theater.
Love Auditorium 4! It is like mini home theater.
Great experience first time here in the 4dx
My sister and I liked the movies very much. We went to watch our favorite film at this movie theater. The audio was audible, and it was quite suitable for the spot. You can still have a cozy seat and you can concentrate on watching. Surely, Ill be back at this spot.
4 of us went to see “1917” and it was late, we left the theater after 1 am when it was closing. This place is the bomb. We don’t have theaters like this in FL. They had a security guard that was very helpful. There was some construction going on but it was walled off and it was neat and clean. The seats were very comfortable but not reclining, the concession area was well stocked too. The theater itself was clean and quiet. I would definitely go here again. :)
I used to love this theatre, but some of the changes made arent cool. The very nice new lounge seating is manual- no electric push button adjustment- and barely reclines like it used to, no foot rest. The seats arent that soft either. Maybe its sour grapes but Ive had better experiences at Battery Park and 3rd Avenue. Im sure Ill be back as ticket prices here are $1-$2 less that the other places, but maybe bring a pillow for comfort.
You already know if youre looking for the best movie theater experience in town, hit Regal Union Square Cinema and stand back and be ready to be captivated from beginning to end with great surround sound, awesome chairs and great beverages.
Good service nice place clean and conform excellente thanks
Saw the premire of Super Troopers 2 there and loved every second of it.
I cant begin to say how much I love this place. Seen so many good new and old classics in this establishment. Cant wait to see the next two movies on my list when they come out
Bad just bad the 4D part.., i almost left half way through
Will not come here again. Unfriendly staff and burnt popcorn.
Great service had a good time.
Clean and well run by movie theater standards. Very good service at the snack counters, and clean theaters always. Ive been to this theater dozens of times and never had a bad experience with the staff.The *only* possible negative aspect about this theater is that because its so popular and centrally-located, it tends to attract people who dont love movie culture quite so much, those who maybe dont turn their phones off, or talk during the movie. But thats Regals fault, so its still a great theater.
This location is convenient to public transportation. Its staff is friendly & courteous. The theater is kept clean & so are the restrooms. Depending on the time you sometimes there is a little bit of a wait at concession stand because there is only one person taking orders. So if you are getting snacks should try to get there earlier before your Showtime.
Concessions staff was extremely rude, also got sick from butter that goes on that popcorn. Prob won’t return to this theatre bc my experience was so unpleasant.
The employees were great. Unfortunately,they did not have hot dogs ready before opening. Once they put them on the grill,they only put 4 so I had to wait for mine, and when I finally got it,it was cold on the inside. They must be careful with that. Otherwise, everything else was good.
Staff not friendly but....I love this movie theater. Fantastic air conditioning. Old fashioned seats but they move. Smaller theater with good picture and sound. Clean. Nice neighborhood. Not too many children or obnoxious teenagers. Expensive but worth it.
I had a great time watching a movie at regal with popcorn soda and candy .yummie.
Comfortable chair, theater looks new and modern.
Never had a problem with particular movie theater
Highly recommended. super clean, amazing staff. the new renovation looks amazing.
Always amazing to come here and even better now that they renovated. Very glad theyre asking for proof of vaccine at the moment. Good job guys!
You have a different experience in each theater setup. Clean, floors werent sticky. Its under construction but still has the ambiance a theater should. The workers were knowledgeable and I was greeted with smiles.
I just watched Just Mercy. An awesome movie. Emotional but very informative. Our church family loved it. The place was clean. The concession area moved quickly. It was not over crowded. I definitely would go back
The luxury chairs arent very completely and much smaller than other theaters. Most movie theaters have chairs easy to recline. These werent. Temperature was very cold in the theater. When we said something to management, didnt seem like they changed the temperature much.
Fantastic movie great seats
Nice and clean theater. The seats are a bit narrow for my liking not super comfortable. But overall a pleasant experience.
Highly recommend the best experience in my life
Liked better the old way. The upgrade was uncomfortable
4DX. seating. Is Wild !!!!!!!.......I saw Spider-man. Lol i will do 4DX again 😍😍😍
Always comfortable and I enjoy my movie visits with my girlfriend.
Nice screen, good sound confortable chairs
1st time experience seeing it in that way. It was amazing
We were told to select our seats at the box office. Id never done this and found it odd. But, I liked this once I got to the theater. The seats were really complicated, which I really needed at the moment. Plus, even the bathrooms were immaculate. We also watched Mission impossible which was stupendous on the large screen with surround sound. It was soooooo much more intense in the theater than itd have at home. I had a fantastic time!
The movie theater was clean and safe to be there everyone was separated by two or three seats. Liked.
The theater is clean, I’ll give them that. But wow did anyone actually give these new chairs a test sit before approving them? If you are short and/or weigh less than 180 pounds, you must use muscular effort to keep your chair reclined. A 2.5 hour movie as a lower back workout was probably not the intention, but that’s what it was.
Generally speaking, its a decent movie theater. But Ive encountered some not very nice staffs (eg. someone wanted to check my bag, which is fine, but she can simply ask me to open my bag rather than touching me to remind me.) The seats are not assigned, so its better to arrive earlier. If you dont mind go to another Regal, Id recommend the one near Battery Park, that Regal is very good.
Saw bohemian rhapsody in sx screen. We didnt know what but highly recommend it!! Their popcorn is the best!!
Yesterday night I was very disappointed by the cleanliness of this theatre in room 11 for the 7:30pm showing of Justice League. I understand it was a busy night, but it seems like this time around Regal was cutting corners when preparing this room for the movie. The seats and isles were dirty and they did not vacuum beforehand.On the positive note, the manager seemed nice greeting people after the movie finished. The staff I interacted with on my way in was very nice. It was a great pleasure to watch a movie here. Ive been to this theatre many times and Ive had great experiences here.I would also recommend some upgrades to the theatre to incorporate some power recliner seats and maybe to better quality screens to match Regals standards for their Times Square location.
Going to see 4dx? Its under construction! Bathrooms and concessions are only available one floor up.Some of the seats dont move.The theater is small and so is the screen.Another quick money 21st century money grab.
The place is a mess due to construction. The theater was way too cold. The viewing angle in the lower seats is such that you have to bend your head backwards to watch the movie. Seats on the lower level (theaters 1- 9) are still original from 1998, 21 years old). Other than that its perfect!
Clean, spacious, seating set up good for all to see screen comfortably from stair tier of theater. Ample leg room. My experience from the times that I went there was very positive. Did not feel overwhelmed or rushed due to crowds. No assigned seating which is nice at times. I like being able to pick and choose.
Very nice theater........PERIOD!And BTW, They have a bar!
You have to reserve the seats ahead of time, and if you arent familiar with the theater, you might end up picking seats that are in a really bad spot, which is what I did. When I bought my tickets there were tons of seats available and I picked the ones that I thought would be great but instead, they are kind of in the back. With an average of $20 per ticket when you add all the fees and taxes, it sucks to spend that much money and sit in the back of the theater. The seats are huge, so the middle of the theater even though its not that many rows back, is the middle of the theater. Keep that in mind when you reserve seats. We got here 30 minutes before the movie started and were forced to sit in the back because of reserved seating. Bottom line, reserved seating sucks!!!
The most comfortable movie experience Ive had! Beautifully renovated too.
Seats were amazingly comfortable. The check points were well managed and the staff was efficient and helpful
Been going here since I was 17 years old. The place is really safe really easy to access. Good crowds . I suggest eating before you come because the concession stands are expensive and youre going to be waiting quite a while. The line is usually long but thats a good indicator that everyone loves the movie theater.Best bet is to either send yourself your ticket to your phone or reach really early to get the physical ticket. People have had their tickets stuck in the machine downstairs or didnt know how to operate them on their own.Great food in the area and great location. Definitely recommend
The theater is clean with decent sized theaters that give a good view at virtually every seat. The prices are within reason at the concession counter & friendly staff. The biggest issues is the proximity of the seats. Though comfortable its a bit annoying feeling like your on a date with the stranger sitting next to you.
I love the location of the theater, and the seating inside. The wait for snacks was really long. I had asked the gentleman if any of the foods were not available or if the hot snacks would take a long time to prepare. He only indicated that the pizza would take 9 minutes if we wanted that, which we didnt. I think he wasnt prepared for all of the snacks I asked for. 😂 It took about 20 minutes for him to get the pretzel bites, to the point that i thought they forgot about us.
Dinosaur of a movie theater in terms of foos options and amenities. Place has barely changes in the 15+ years Ive come here off and on
This theater use to be a nice place. With either new management or low revenue this theater is now horrible. With dirty stinky seating in the regular theaters, ticket takers/managers who think they are TSA and will not let anyone or anything get in unless permitted, and old concessions this is not longer a welcoming place. Please go to a different Regal where your money and time will be valued and respected.
Tickets pick up and entry is very smooth, the 3D theater experience is however, terrible. The tech is out so many years, and they still can’t make it bright. When you put the goggles on, it’s like watching a film in a dark theater with sun glasses on. You can hardly see things. That kinda ruins the film experience for me.
It was a good experience, I went there with my son during a week day, no many people, it was clean and the theater inside also clean we were just 4 people watching a movie we got the chance to seat with very good distance.
First time, clean facilities. Will be visiting again.
The theatre was nice, however the customer service was terrible. Tickets for the 4D movie were purchased online ( something weve done quite a bit) charged to my bank but never received the tickets via email ( my usual mode). When this was brought to the mangers attention he was unable to give us tickets or refund the money. Now I have to deal with the bank!
Been going here for nearly a decade and have noticed that not much has changed. And thats not good. Most of the theater rooms are small and some seats are broken. For tall people, there is not much leg room and the snack bar is mediocre and over-priced (like every other cinema I guess). However, the staff does good to keep the theater clean and looking like (almost) new.
Like being in lounge/bar but at the movies,love all of the amazing upgrades,totally futuristic looking in the best way possible.
Fun as hell is all imma say
First time here.Theater is huge ,very clean, friendly people all over.Tempeture inside wasnt very cold as many but nice and comfortable. I purchased food and water I even try the hotdogs and nachos ,both very good. I also requested to see the naneger who came immediately. HE was very helpful with my regal card issue.I was very impress.Will have to comback again. Theres also 2 AMC few min.walking distance but I really enjoy this Regal theather.
Excellent managers. Awesome theatre.,
Found bedbugs on our seats even after moving 3 times. This was in theater 4 and after talking to the manager he simply told us that they hadn’t gotten any complaints in a year; essentially trying to dismiss the issue at hand. Will not be coming back.
Not the biggest cinema in the city, but nice, clean,and with the good service. I like their soft chairs, and the cozy feeling that they give when watching movies. Feels like seating in a very big living room with a very big TV screen.The last time Ive been there to watch the 50th anniversary of Doctor Who show in 3D. People started to coming in 2-2.5 hours before the movie started, but the theatre staff was very efficient and well organized. As the result, nice line, no overcrowded hallway, everything calm and friendly.Overall good place.
Total reviews rating 4.1
199 Reviews for Regal Union Square 2023:
Review №1
2022-04-04All this time living in NYC who knew this beautiful theater exists🤦♀️I literally didn’t feel like coming out of that place. Very clean, cool & fun place to watch a movie.Sad part they very strict with bringing outside food, didn’t know so my money got thrown out. They could have let me know before I actually cut the ticket. Where I live we also have a big Regal here & they never complain about to anyone who brings food from outside . I was really upset because they say they will hold my food just for one time & after the show I can just pick it up. I came & find out they thrown out my food. I spend 20$ on that chaineese food which I bought for my kid who was actually waiting for it. If it was someone else there would be a chaos’s, but I am just too nice. They did say sorry but it’s not worth it when it’s so late & don’t feel like cooking after a long day. I had to buy food again for my kid on my way home.
Review №2
2022-05-10This place has a club/lounge atmosphere. It invites you to sit, have a drink, and socialize while you wait for your movie. Spacious and just cool looking.
Review №3
2022-05-03Normally, I hate theaters because they look dirty. But this theater looked clean. As weird as it sounds, when I went into the restroom, this was maybe the first time I ever thought that a urinal smelled good... (lemon smell.) Seriouly....... The staff was polite, and engaging. I had a great vist with no negative comments... ps: my gf said the females bathroom was impressively clean, and the changing table was clean, and good quality. TWO thumbs up, to the cleanning staff.
Review №4
2022-01-13Very clean movie theater and strict with covid regulations! You can get a drink as well, which is amazing some theaters don’t offer that.
Review №5
2022-03-144D Theater was amazing. I recommend sitting in the lower half of theater. D section was great. It would of been nice if the screen was a little bigger. If u get motion sickness, then dont buy tickets :) PS When you walk in, it almost feels like youre walking into a club. Thay also play music throughout the whole theater. There is a coffee shop Lavazza on ground floor, accessible to everyone and a bar on the third floor only for ticket buyers. This experience blows AMC :).
Review №6
2022-03-26Clean and COVID-19 precautions enforced throughout facility. Best kept secret. This place is simply amazing. They deliver more than required, more than is listed on their website. My local community movie theater closed due to pandemic; this is my new place. Friendly Staff offering consistently excellent service. Restrooms are immaculate.
Review №7
2022-06-26Absolute WORST movie theater in all of NY. DO NOT GO HERE. I’m actually appalled with how bad the overall experience was. For starters the staff is literal trash. They were rude and searched my bag that only had a water bottle in it and proceeded to make me throw it out. Like why? Second it’s clear they invested money into the overall aesthetic of the theater. BUT WHY STOP THERE. Seating choices were made that were incorrect. I’ve never felt more uncomfortable watching a movie in my life. I would’ve rather laid on concrete to watch the movie than sit another second in those chairs. What a waste of money. Don’t even waste your energy thinking about attending a movie here.
Review №8
2021-08-22It was a 4DX movie. We had really a great time. The staff is nice, the cinema is clean, the seats are big and comfortable. The popcorn is amazing. The cinema is easy to find and is a close to a metro station. Highly recommended!
Review №9
2022-04-24Amazing. Great experience. Almost got thrown out of my seat a few time. If you are prepared, getting into the theater is fast & easy. Good spacing between each chair. Kept fairly clean. Would go there again.
Review №10
2022-05-21This theater has a lounge type vibe.Grab a drink sit back and enjoy the experience.The seats interact with the movie they vibrate and shake...so fun!Definitely going back to see Jurassic park here!