Regan Landscape in Buffalo
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Buffalo, Erie County, New York, US
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Site: http://reganlandscape.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
I have been a happy customer of Regan Landscaping for 18 years!! Dan and his staff are always so accommodating, professional, dependable and they truly care about their customers. They do great work and are always so friendly. I wouldnt go anywhere else - I highly recommend them!!
I am taking this opportunity to thank Regan Landscape for the tremendous job that they did for an emergency service. As a result of months long delays due to the covid crisis, our home improvements were delayed until November and the new entry stairs were butted up to a muddy lawn. I called Regan Landscape and they provided a temporary walkway until they can install a permanent walkway in the spring. We were extremely pleased with the work that Zach did on our temporary walkway. He is a courteous young man who demonstrated punctuality, professionalism and perspiration in installing the pavers and setting them solidly in place. Your company is fortunate to have such dedicated and motivated workers as Zach. We look forward to the next steps in the project in the spring.I have used Regan Landscape in the past and have two future projects scheduled with them. This weekend they completed my Spring cleanup of the backyard and did an outstanding job in clearing away weeds, shaping the garden and lawn outlines and laying down mulch in several areas. It looks fantastic and the workers put in a solid days work under the beastly hot sun. I am looking forward to the upcoming projects!!!
The project estimate was typically expensive, roughly > 30-40% higher than other bids. We went with Regan and expected high-quality service, but this is a 15K mistake due to the nightmare that they created for us. They had a great design, but the execution was a big mess, only the foreman was experienced, many were just starters.1. Scheduling was a big hurdle. Unclear communication or no communication at all.2. Unreliable staff to handle plants: a. not to specs tree (clump in contract, gave us a single stem); b. wrong plants/species (they said, normally, customers didn’t even notice!!! Does it mean they allow to give customers the wrong plants?!) c. wilted plants (these took months of our care to look better.)3. Careless subcontract: cracked concrete driveway because of driving an 18-wheeler truck to tow away broken machine out.4. Incompetent and unprofessional office staff; especially the operation manager, who would state in the email customer is crazy when they demanded schedule.5. Didnt do research to install artificial grass, a big mess at the beginning, nothing was like the design. Dragging and fixing for weeks.6. The workers did the jobs to the best they can, the business itself didnt help. We were told they moved workers around many projects, workers showed up tired and normally had to finish late.Even the issues in (2) (3) & (5) were remedied, this company is EXPENSIVE, TERRIBLE MANAGEMENT, UNPROFESSIONAL STAFF. Be aware and keep an eye on everything they do.*** Update: Operation manager sent a sincere mail to apologize.
My fiancé just bought a new house last year and we decided this year we would get the backyard redone, since there were pools in the yard, after it rained. We also decided to have the concrete re-laid since it was all cracked and broken. We started looking in February and decided to go with Regan since Dan was very professional and knowledgeable to what we needed. He suggested a drainage system to get rid of the flooding. We also decided to have everything mulched and lay sod down. Then Corona happened .....Once they were able to start work again, we were able to get the project on the books - Dan followed up with us every now and again as to when we could start (we had to wait for the concrete guys to dig everything up).His team arrived when they said they would - and worked quickly - everything was done in 2 days! The foreman didnt check in with us when he left - no phone call, no note in the mail - nothing. After checking the backyard the sod was not level, there were holes and unlevel spots - which I was not happy about. We called Dan and he came to check on the work, and had to guys come back and fix it. They didnt fix it the way you would think a professional company would, but it was better than what it was before.Overall I would say that Dan was great to work with - being a larger company it took a while to get a hold of anyone when needed, but the work they did was quick and Dan did care about customer service.
Its been about three years now since we had Regan dramatically overhaul the front of our home and we are still exceedingly happy with the work they did and their plant selection. Dan was incredibly professional with how he drew everything up and had his crew install our new landscaping and how he was available when I had follow-up care questions.I was honestly a little intimidated about hiring them because they are known for doing some of the nicest, fanciest properties in Buffalo, but they definitely put the same amount of effort and time into considering our small, residential job as they do the giant apartment complex they also installed and now maintain on our block. So, each year I see these guys coming back into my neighborhood and working their asses off.You should not hesitate to hire them, they will treat you amazingly well.
This is my 2nd year for spring cleanup with Regan Landscape. Thorough, respectful, professional and knowledgeable about plants in my yard. Last year they trimmed my lilac tree that had not bloomed in 4 years. This year it bloomed beautifully. Looking forward to my 3rd year.
Regan landscaping did our snow service this winter and they were wonderful. They made sure our parking lot was plowed before we opened for clients and it was managed throughout the day. Anytime I had a questions or concern Dave was always there to help me and answer all of my questions. I would highly recommend them for any of your landscaping or snow plowing needs.
I really wanted to hire Regan after reading the solid reviews but was very disappointed with their customer service. I contacted them Nov 16 for a quote. I didn’t hear back so I contacted them a few days later just asking for a follow up. They apologized for the delay and said they’d find out what the hold up was. It’s been a week and I never heard back. I don’t recommend if this is their levels of reliability. After letting them know I was not interested any longer as this was poor customer service and I never received anything, I still didn’t hear back with even an apology.**update- owner reached out and apologized.
Well you havent done any work for me personally but my Son) is part of your team an I just happened to take him some lunch an the work him an the crew was doing was absolutely fantastic so Ive been trying to recommend your company to different businesses an home 💜💜💜 the end results
Total reviews rating 4.3
32 Reviews for Regan Landscape 2023:
Review №1
2022-07-12Regan Landscape did a wonderful job designing and installing a small garden in our front yard 3 years ago, so when it came time to do a much larger project in our backyard this year, there was no question who we would go with.Daniel Regan was attentive to our needs every step of the way. From the initial consultation, to the design process, to installation, and beyond, he communicated clearly and efficiently with us and the rest of his staff to ensure that our wasteland of a backyard was transformed into our favorite part of the house.The Regan team designed and installed a patio that suits the character of the home, selected plants that would be low maintenance (as we are novice gardeners) while still offering an abundance of color and texture, and offered exceptional customer service.Most importantly, Daniel makes it clear that he wants what is best for the customer, by answering questions and offering expert advice on the care of the plants. This has made taking care of our new space a piece of cake that we can have and eat it too!
Review №2
2022-06-01The crew that Regan Landscaping sent to my house were terrific. Their team consisted of 6 hard working individuals that worked really well together. The important message here is that they worked as a team. They all knew what their assignment was, and they performed it very professionally. Cant thank them enough for a job well done.
Review №3
2022-06-21I have used Regan Landscape for two years now with my lawn mowing services as well as my spring clean up services. I have also hired them for plowing and snow shoveling services too. They always make sure I am satisfied with all of my services and accommodate all my requests. If you can work with Dave Regan, he is always a pleasure to work with. I will be working with Regan Landscape again in the future for more of my outdoor needs.
Review №4
2022-05-11Daniel and the team at Regan Landscaping designed and installed a beautiful pergola for my outdoor patio. They were efficient and responsive to any questions I had both before and after installation, I would highly recommend!
Review №5
2022-06-23Regan did a wonderful job designing and installing our backyard paver patio and surrounding landscape. It was a great upgrade to our backyard.
Review №6
2022-07-25Would not recommend to anyone, looking for no nonsense, good opportunity is offered and never comes, they follow no formal process for write ups and termination. Little to no respect for workers time and responsibilities outside of work.
Review №7
2021-07-16Regan Landscape was extremely professional. The Team that came out to do the work for our front and back yard discussed the plan, went over any questions and did what they had to in order to meet a deadline and we are extremely grateful. The number of compliments and people that stop to ask about the Landscaping is a testament to excellence and why they have been so successful.
Review №8
2021-07-27We have used Regan Landscaping for the majority of our properties for both Landscaping and Snow removal. They are always very helpful and diligent with communication and work ethic to get the job done. I cannot imagine how difficult it has been to run a 100% in the field business successfully through COVID. Thank you again for all your hard work. Cheers.
Review №9
2021-10-12Actually listened to what I wanted/needed done compared to a few other places I called. Had several bushes taken out and part of my backyard graded. Crew was polite, friendly, and really tidied up everything once they were done. Barely looked like they were there. Will continue to use them for larger landscape needs in the future
Review №10
2021-07-26Regan Landscape does the work outside my townhouse. A couple days ago I very carefully trimmed by hand in front of my house and got the bushes under control exactly how I wanted them. Now one of your workers came through with a powered hedge trimmer and just made a horrible mess in front of my house. It looked perfect a couple days ago, now it looks really bad. The bushes are so jagged, there’s a huge hole in one bush, everything he did was unnecessary and overkill. On top of that they barely cleaned up so I had to go out there and pick up after them. This was a complete lack of care! Straight up most unprofessional landscaping I’ve ever seen.