Renewal By Andersen of Western New York in Depew

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Phone: +1 716-486-3001
Opening hours
  • Monday:9AM–4:30PM
  • Tuesday:9AM–4:30PM
  • Wednesday:9AM–4:30PM
  • Thursday:9AM–4:30PM
  • Friday:9AM–4:30PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Edit info

Total reviews rating 4.8

199 Reviews for Renewal By Andersen of Western New York 2023:

Review №1


We used this company for 11 of our windows 6 years ago and they were absolutely wonderful through the whole process and the quality of them has been excellent. We recently discovered that our patio door and two of our windows that we didn’t have replaced were needing attention now and placed a call to get an estimate for those. Jesse Chudzik, the salesman from our previous dealing came right out the next day and gave us an estimate and in-depth detailed explanation of their product and process and we were sold once again! Excellent 6 years ago and still great today! Would highly recommend this company!

Review №2


Wonderful product! Once you hear about composite windows from Anderson Renewal, it will be the only window company for you. Had the energy efficiency, glass quality, best warranty on the market that we were looking for! Everyone was informative, thoughtful, and passionate about their product. Cant wait to see the windows for our three, soon to be four, seasons room!!

Review №3


Meeting with Adam to go over everything regarding window replacement was nothing less than an exceptional experience. Adam was knowledgeable regarding EVERYTHING that involves window replacement, the different materials, what the end result would look like, as well as energy savings of the windows. I was shown multiple options, given all of kinds different choices, and I encouraged to go with what works best for ME, cost and style wise. Anyone who needs assistance with going understanding the process of window replacement, should go right to Renewal by Anderson and ask for ADAM!

Review №4


I just want to say I was very very pleased with my Rep. Tim A. He was very informative about window info and I like how right to point Tim was. Then when he explained the financing part and how affordable it was and that for the next 20 yrs. I wont have to replace a window....I jumped on it. Thank you so so very much for making me more aware of good windows. Thank you Tim A

Review №5


Rich came out to give us an estimate for a couple windows we needed replaced. I am so impressed the professional and informative presentation. He took a lot of time with us to make sure we understood the process and was super helpful. Would highly recommend using this company of your looking for window replacement. Thanks Rich!

Review №6


1st, the salesman was great. Very informative and helped us make decisions. I have nothing against the price, company or anything like that.It is 2022, please, please, please stop with the sales pitch. Im 36 years old. I can use Google and figure out why Im choosing a company. I honestly (and Im not being rude) dont care about your technology, being industry first in this or that.If I call for a quote, I want a guy in jeans with a tape measure to come measure my windows give me some options, professional opinions and a price. Maybe 30 minutes of my time. I dont want a guy in a suit to come measure, tell me how great their products are and pressure me into buying now and waste 2 hours of my day.

Review №7


Review for JESSEWe spent the morning gaining professional advice and ordered some beautiful windows. Our consultation and demonstration of various window designs was excellent. Thank you to Jesse for such fine professional work. Looking forward to our new windows!Elga and Andy Dzirkalis

Review №8


This is our first time installing windows in our house. Tim A. was very helpful in explaining the different type of windows and provided information pertaining to the regulations of windows in certain parts of the house. Tim was very honest and really explained things so that we could understand what our investment was going.

Review №9


I cannot speak on the quality of their workmanship because we are choosing not to get that far.Estimator showed up and declined to give us a quote. My wife answered the door whereupon the estimator asked wheres your husband?. They then cited that both parties needed to be present.Though, an estimator showed up at a colleagues home not 2 weeks ago who has a wife but was given a 1:1 discussion, sales pitch and quote without his wife present as she was unavailable.Come to find out that this is an antiquated, misogynistic and pressure-based tactic to limit excuses of prospective customers to sign an agreement on the spot. We were very clear when setting up the appointment with office staff that we would gather a minimum of 3 quotes and would not sign anything on the spot.After a few days, they called my wife to reschedule and I ended up picking up the phone. I spoke to the office staff about the situation - initially wasting our time, abjecting my wife as a illegitimate party, and underlining the conditions we mentioned regarding not signing day of quote receipt. Their office staff agreed with us, said both parties DO NOT need to be present and said they would make it right. We said wed agree to set-up another time for an estimate and that my wife would make new arrangements to be home and call them back to reschedule. This was on a Saturday.It is now the next Friday. They called her seven times. She finally picked up the phone, spoke to the office staff (who was very pleasant, mind you) who said that they were calling to schedule an estimate. She rehashed the details whereupon the office staff said that the notes showed the estimator showed up and (my wife) told them to reschedule because her husband wasnt there.Really?You are not getting our business.You are out of touch.Start treating people fairly and with respect. Be transparent and honest. And last, dont screw with people who understand business.We will be taking our $15,000+ business elsewhere and will be sure to tell everyone we meet to avoid Renewal by Andersen of Buffalo, NY at all costs.

Review №10


While we had some challenges, I would do it all over again. We had our front door and 8 windows (all custom) replaced. While more expensive than other quotes, the quality is second to none. Their service when issues arose spoke to how much they value their customers. The installers messed up a few things in our house but the customer service team made it right and we are happy with the windows and the time frame to get them in. Our project was completed Jan 2021.

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