Rent-A-Center in Herkimer

Review №1

2020-12-30

If you dont like being harassed 10 days after your first late payment in almost a year, this IS NOT the place for you. If you dont like getting 4 phone calls a day, EVERY SINGLE DAY then this isnt the place for you. If you enjoy hearing from family and friends about this company calling asking for help with a payment on your behalf, then this company IS for you. If youd like to pay 3× the value of the products youre buying, this IS the place for you! If you enjoy being humiliated by neighbors and family during a pandemic affecting the entire world, definitely go check out this place!P.s If one of your favorite extracurricular activities is watching bullys try to get a washer full of water out of an apartment and down a hill while spilling it all over themselves, THIS IS DEFINITELY THE PLACE FOR YOU 🤣🤣.

Review №2

2021-03-06

I have never met a more unprofessional staff in my life. The manager is the rudest man Ive ever met. I was researching living room groups but have decided to go elsewhere because of how he conducted himself in the short time I was there. The way he talks down to the customers and staff is unbelievable. I cant believe you entrust this man to run a store for you.. I will NEVER rent from this store and will be telling everyone not to go to this store unless they enjoy being treated like garbage and like a 3rd class citizen.

Review №3

2020-06-11

I rented from them in 2015, a PS3 and because I missed a few payments now mind you when ever I knew I was gonna be late on payments I called the manger which was Bob at the time and he was very understanding, some how in the middle of that and my final payment of paying it off it got marked as stolen property (which it wasnt) I have all the proof I need, now Rent a center is being discriminating as I rented stuff after paying off the PS3 and now I tried to rent a stove even put a 15 dollar deposit on it and they call up and say they cant rent to us after taking my money and not returning it! The new manger is the one discriminating us because we never once stole any property from anyone! So with that being said it is not recommended that any one rent from this place due to the fact that if you put a deposit down they will not give it back to you even though they say they will!

Review №4

2020-03-10

We’ve been using RAC for about four years now and never had a problem! When my husband was laid off, they worked with us on our payments. Our living room set we were still paying for started to rip and they helped us by replacing it with no issues. Sure their prices are more but when you’re on a fixed budget, this helps.

Review №5

2013-07-10

Dealing with these people seems like a good idea at first until you realize they will call you every single week for a payment for used crap that they sold you. I bought a washer and dryer here and ended up paying four times the price it would have been new one. We started referring to them as Relentless - center! Seriously calculate it out how much it will cost you to own something from this place before you sign anything. Dont expect the items to be new either

Review №6

2021-01-26

I needed a major upgrade in quality living room furniture (Ashley), the service was second to none from the selection-delivery& setup.Hassle free & Professional experience-Thank you.

Review №7

2018-04-21

I live in the country, my son is often home alone, we only allow visitors with approval. Next time anyone arrives unannounced it will be met with extreme protective measures

Review №8

2019-09-28

Never had a problem with rent a center but the fact their costly.

Review №9

2019-11-08

I wouldnt recommend this business to anyone they are absolutely horrible.

Review №10

2019-10-23

Whatever it is you I want you actually get if you can find it just ax