Burger King in Patchogue
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Patchogue, Suffolk County, New York, US
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Site: https://burgerking.com/store-loc...
- Monday:7AM–1AM
- Tuesday:7AM–1AM
- Wednesday:7AM–1AM
- Thursday:7AM–1AM
- Friday:7AM–2AM
- Saturday:7AM–1AM
- Sunday:7AM–12AM
Burger King in other cities:
This place is going downhill. It used to be good. The night crew always messing up my orders. I always have to check it before I leave. The last time I went there was a girl inside in her pajamas with no mask, taking a video or pictures of herself while facing the camera at the drive-thru and filling up her cup behind the counter over by drive-thru. The girls working messed up my order (whopper no cheese, no tomato, extra onion) so I had to send it back twice and they were laughing about it and saying something when the drive-thru window closed. Im allergic to cheese or else I wouldve just taken it off. They were extremely unprofessional.
The manager at the Patchogue location was very rude. Theyre keeping all the bathroom doors locked you have to ask the manager for a key, and when hes busy he makes you wait to get into the bathroom. After waiting 15 minutes to use the bathroom as a paying customer, it was absolutely filthy, looked like it hadnt been cleaned in 2 days.
Not the biggest fan of burger kings non beef menu which I tend to lean towards at other food establishments, but their burgers are a gold star for drive-thu gluttons like myself. Their bacon is always perfect and onion rings and chicken fries more than make up for their short comings in terms of chicken sandwiches and fries.
Never order from this place through the app. 3 times now theyve messed up my order. The 1st an 2nd time it wasnt much of a big deal, a missing drink and a missing small fry. 1st time no one even bothere picking up the phone, the second time they dropped the call. This time was different, they sent me someone elses order, as in nothing I ordered arrived, but stuff I don;t eat/drink did. When I called the restaurtant I was told to come pick up my order myself?!? When I informed whomever was on the phone that I don;t currently have a car they told me to call someone to get it for me. I then asked for a refund, NOPE, we won;t refundd you, call corporate.
Idk who needs to hear this but I had been craving 🥴 a classic chicken tendy sandwich from BK Lounge I don’t think I’ve had one in like 10 years. But damn did BK Lounge put some ❤️ love into that sandwich today one of the best fast food items I’ve had in recent times #1 of 2020. 🔥 Also think they turned the syrup up on the soda cause the Sprite be tasting like it was on crack and the most flavorful I’ve ever had. God Lord love and praise the King 👑 I’m on my knees begging for more of them chicken tendies!! 🤤
Burger king has great offers and mobile ordering....but there burgers can be a bit more hot temperature wise and the staff can be a bit more attentive to the customer they also have an app in which you can get great offers that are less then the price of the coupons they offer in the circular nevertheless it is a clean environment for you to sit and eat with your family and they also celebrate the holidays with decorations
The staff I have seen quite often in the evenings around 5-8 PM are HORRIBLE!!!!! Its a bunch of women who constantly chat/text on their phones completely ignoring you, or chat among themselves while ignoring you and this is after you have made eye contact with you. They chat and text while taking orders and, to no surprise, make mistakes. They are extremely rude as well. I dont go there anymore and wont.
This is by far one of the worst Burger Kings. I dont go here expecting a gourmet meal, just something to sate my appetite when Im on the go. The daytime stuff is terrible. The woman who is generally on the register is incredibly slow and constantly complains that she wants to go home early. The place is always filthy and the the Coke machine is always out of the flavors because the staff is too lazy to refill it.If you have to go to Burger King, just go to the one on North Ocean in Farmingville. Its about the same distance from Sunrise, its clean, faster friendlier service and remodeled.
Waiting 10 minutes before saying something through drive thru and got an attitude when I said “HELLO” to make sure someone was there. Then we came to the window he told us “Wow, everyone desides to come to Bk tonight” when there was only one car in front of us. Forgot one of our 10pc nuggets as well.
Fake advertising.... so I left Wendy’s to get a whopper with cheese and bacon only cause it said they closed at 1am ..... 🤦🏾♂️ so I pull up to the drive tru for the mrg to say they closed .... should have known better since they can’t follow instructions to hold the tomatoes and pickles
Total reviews rating 3.8
199 Reviews for Burger King 2023:
Review №1
2022-01-06I wanted a whopper with cheese and this is what I get. This is egregious and I am livid. Some might say that I’m being harsh, but they should cater to all of the customers needs perfectly. I asked for all toppings, yet they decide that adding the only things that make it somewhat healthy is too much for them to do their jobs. Would not recommend, very appalling.
Review №2
2022-01-18I am disappointed to have to write this review. This is the Burger King closest to me and we will visit there often. I usually order online for my convenience and I would think that it would be easier for the workers to get order correct because it would all be in print. Clearly, I am wrong. My orders have been consistently incorrect. I mean often. Perhaps every other visit. I have gone as far as to have a conversation with the manager who of course apologized for the mistakes but nothing changed. The very next visit we were shorted again. I will not return to this location. If they are unable to properly read and pack an order, how can I believe that everything is being prepared correctly and cleaned correctly. I cant.
Review №3
2021-07-13I don’t go here much because you ask for special order on your meal or extra sauce and they can never get the orders correct. And told to move along when you ask them a question to make sure they followed your order instructions. We also were told to go to the drive window and order the the sauce . Seriously!!! This isn’t the first time either . Also asked if my chicken sandwich had no Mayo or sauce and they put sauce on it and even asked her and she goes move along … this is why we don’t go here .
Review №4
2022-05-04Crew members were friendly polite and professional,.. manager took the order seems a little busy,. Wait wasnt too long and food was good. B+++
Review №5
2022-05-12Their value menu chicken sandwiches are good but its a toss up if youre going to get a mushy center in your sandwich or not. Id say out of all the money Ive spent tossing out bad sandwiches I couldve went to an actual restaurant. It is a fast food joint though for what thats worth,the quality is fast food quality.
Review №6
2022-05-12DONT SPEND YOUR MONEY HERE!!!!!Terrible service this place needs 0 stars. Me and my friend went into this place. Ordered two separate large whopper meals two orders for two separate people.we received our separate receipts didnt get our large cuts mind you.we then sat down to eat in we watched as people would walk in place an order an get there orders in under 10 mins. After the 2ndcustomer I decided to check on our orders.when I asked the cashier Wheres my order and my friends they replied you never placed an order. I asked for a management the manager asked the cashier whats wrong they told their side of the story.asked me how how can he help me I showed him the two separate receipts showed him the time the orders where placed.then he gets an attitude and says why didnt you come up and complain. I looked at him and said its been over 20 mins Im complaining now and my friend comes over to complain as well. Then the manager tells both of us that he will call the POLICE! If we didnt leave. We both replied call the POLICE! we are on camera walking in burger King and placed two separate orders didnt get our cups from cashier then sat down to wait.never did they call our order number or place the order matter of fact. Manager had no choice but to give us a refund. People listen if there is bad service report it write a review these could save people from going to jail over something they rightfully paid for.
Review №7
2022-02-17More expensive than other Burger Kings. Charged me more than the promo price ordered. Nasty when I said I should get the promo 2 for $5 price. No straw in the bag at drive thru. Ill be going to the other Burger Kings from now on
Review №8
2021-12-29We ordered through drive thru and asked for 2 fries and only gave us one. We also gave them a 100 dollar bill and they gave us the change but said it didn’t go thru but they already went thru and gave us change. Then we gave them the change back and the gave us a bill back but it looked fake. Would not recommend coming here
Review №9
2021-10-02This burger King is beautiful inside. It looks like a place to come get good food with friends. Its decorated liked a trendy spot. The food is mediocre but its free refills on soft drinks with a machine that has a huge selection. The service however is where it falls short. I waited on line for about ten mins with no one online in front of me before I was helped. I paid was given a cup and asked for a straw to which the manager replied youll have to wait for your bag. They were less than a foot away from him. My order took 15 or 20 mins to be prepared which usually means that its fresh. I get my bag and of course he forgot the straw and the sauces. Chicken fries were old and stale. Everything else was fine. Its a great looking establishment with poor service. I would like to try this establishment again to confirm or maybe just an off day.
Review №10
2019-06-25Very clean place...the Best whopper . 2×$6.00And Mr. Shaseem great Guy. Very Kind!