Riff and Sons Auto Repair in Newburgh
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Newburgh, Orange County, New York, US
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- Monday:8AM–6PM
- Tuesday:8AM–7:30PM
- Wednesday:8AM–6PM
- Thursday:8AM–7:30PM
- Friday:8AM–6PM
- Saturday:Closed
- Sunday:Closed
Only been going here a short time now but very impressed. Honest in business, and honest with interaction. Friendly people and will talk to you on the level you need, and I appreciate when someone is straight up, even if its not what I necessarily want to hear.I had a car towed for a tire valve I couldnt fix myself and dropped off overnight. I called first thing the next morning. It was already fixed. Speedy! Pricing is extremly fair and they dont push optional work like some of the chains do.Only downside might be that if you have to wait on prem. for work I didnt really see a great waiting area, but maybe I missed it. Anyway, they are now my regular shop.
I am new to the town of Newburgh was looking for a reliable and honest mechanic. Frank is truly a man of his words. I took him my car for rear calipers, brakes and rotors and inspection. Frankie had my car ready within 3 hours of drop off. The best part his prices are so fair. Riff and sons are my new mechanic shop.
I randomly stopped here on a long drive home from Westchester to Rochester NY because it essentially felt like my entire car was going to break down. They immediately took a look at my tires and discovered one was LOOSE AND ABOUT TO FALL OFF! If I had kept driving on the highway, it wouldnt have been good. THANK YOU to these wonderful men who helped me right away and also didnt charge me a cent. The one gentleman who fixed my tired explained to me what had happened, how the loose tired had affected my breaks, and what I should have my mechanic do when I got home. They truly saved me, and I am so grateful.
Okay so my son is traveling through this state he breaks down on the interstate and a tow man pulls up behind him. The tow man recommended this place and they take care of him like hes a king and his dog may I add! The owner (Frank), has the part in stock and my son and his dog were back on the road in just a couple of hours!! Frank also checked the whole vehicle out before he was finished cause he knew he had a long trip ahead, and did notice a belt issue as well, and fixed it!!! The tow man and Frank, to me feels like they were sent from God himself!!! Thank yall so much for who yall are and what yall do. Yes I said yall its a southern thing.😉 I recommend this place for everyone!!!! O yeah and it was on the 4th of July weekend!!!
At the beginning it was fine. Diagnosed a bad transmission, paid over $6,000 to replace it. Only to have them program it incorrectly. Now its at the Ford dealer having yet another new transmission installed, since programming it wrong caused damage to the new transmission. So far, been without the use of this car for almost a month. Total BS.
I did not have a good experience with the welding quality at this shop. i brought a new muffler to be welded to my cars exhaust system. the initial installation did not hold i could hear the car getting louder. Brought it back had it done again no charge but it did not hold i put the car up and could feel exhaust on the top of the weld. finally i took the car to a competitor and they said it was muffler puddied.
Total reviews rating 4.7
46 Reviews for Riff and Sons Auto Repair 2023:
Review №1
2022-01-15Frank has become my go to Guy! Very reasonable pricing. Honest. Gets it done quickly to keep it lower pricing. Keeps me apprised of whats going on with my vehicle and what I should have done next time. Well keep an eye on the brake system, getting worn type of thing. If he doesnt do the type of service needed, recommendations are offered. He came highly recommended by family in the area and I can understand why! Great place for my auto serving! Thank you Frank and crew.
Review №2
2022-05-02Ive used Riff so many times I cant count. Theyve done serious repairs so I could got to work and make a lot Ving too. Thank you Frank And Team for a good job!!!
Review №3
2022-06-29My family have been going to riffs for years they trust him whole heartedly and he tells the truth. No but really hes social and nice and hell make you laugh no matter what
Review №4
2021-12-25Riffs came through for us in the middle of a real crisis. While moving cross country with three large dogs and a child, we managed to pump diesel into our gasoline Rav4 hybrid. Not the smartest thing we have ever done but, in the middle of a pandemic, it was just impossible to get anyone to help. I called a few repair places and even a Toyota dealership which was right down the road and absolutely no one would look at the car but they all told us to not turn the engine on. The Toyota dealership told us to have it towed to their lot, leave it there and they would get to in a day or two! Hybrids have to be towed on a flat bed so getting a tow truck was another issue.By the time I called Riffs, I was in an absolute panic. The dogs were fidgety, the child was in tears and everyones anxiety was through the roof.Frank was just as calm as he could be about the whole thing. He told us which towing company to call and to have the car brought to him. This was already late in the afternoon and we were really worried about getting back on the road. He promised us he would get us back on the road and the car would be just fine. He worked on it late into the evening to flush out the tank and make sure it was ok and we could get back on the road that night. Even though we were an emergency appointment, showed up at the last minute and would not be return customers, he did not charge us very much at all.We dont live close enough for Riffs to be our go-to mechanic but, if we did, I would go to no one else for my car care. Frank has a heart of gold and a strong work ethic which is simply priceless.
Review №5
2022-06-15Affordable and dependable. He was able to do a same day repair for me and it was super appreciated!
Review №6
2022-01-11Took good care of my Jeep Wrangler and Mini Cooper S. Straightforward and honest.. shop is clean and the pricing is very reasonable. Thank you
Review №7
2021-06-17A friend highly recommended Riffs Auto to me and rightfully so. Work was done in a timely manner, at a reasonable price. Frank is very professional and lives up to his reputation of Honestly wanting to fix your car. Don’t go anywhere else! Matt ( New Windsor, NY)
Review №8
2022-02-10Excellent service and prompt , kept to his scheduled appointment and even took me a little early ... Much appreciated in this day and age when people hold to their word
Review №9
2022-05-28Been a customer over 20 years.Honest, fair prices and not a con artist.
Review №10
2020-10-20Ive been to several places, and NO ONE is as professional and thorough as Frank and his team are. Once they fix your car its fixed for good. Theyre honest and the price are fantastic!!!