River Front Auto Sales in Buffalo
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Buffalo, Erie County, New York, US
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Site: http://riverfrontautosales.com/
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–6PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:10AM–5PM
- Sunday:Closed
Riverfront was not what I expected. It was awesome. I didnt think there would be as many vehicles as their was, it was a miniature dealership. I will recommend their selection anytime. They had the truck I wanted, one owner, and looked great. The staff (Brian was the fella who helped me) didnt push to sell the vehicle, didnt try to make it seem like it was worth more than it was. Everyone was honest and straightforward. Even when things were out of order they called to let me know and were upfront and apologetic. I never took a loan out before, and I felt secure with the transaction. I recommend riverfront for a vehicle if you like it. I was looking for a 2004 to a 2007 diesel. They had a beautiful truck. Thank you River front!
We were looking for a new minivan for our family and found a 2014 Chrysler T&C with River Front Auto Sales. Reached out to them and got Brian who helped us through the whole process. Everything was done over the phone or via email, which is convenient for me since we live a little ways away. When we arrived to get the van, everything was all ready, paperwork just had to be signed and then we were on our way! Highly recommend these guys to help you with your next vehicle purchase!! The van is in great shape and was a huge upgrade from what we had. Very happy. Shop here, these guys ROCK!!! Thanks again Brian!!
I worked with Dane and couldn’t have been more satisfied while purchasing my 2016 Nissan Rogue. It’s the perfect SUV for me and my new little family! Dane made sure I was informed every step of the way and made the process a breeze for me. I would highly recommend Riverfront, especially with their professional and caring staff.
Our sales representative, Brian, was a doll. He answered all of the questions I had as thoroughly, direct, and clear as possible. Brian was also patient with me and the million questions I had for him. Further, the process to find a car and purchase one was quick. Everything was complete within two days, if not less.
I’m very pleased with my purchase. I bought a 2012 Jeep Patriot and just by looking around on their lot, the cars are all very well kept. I would have been happy buying any of the cars off of their lot. The atmosphere is very professional which helps me feel confident in my purchase. I’ll definitely be recommending this auto shop to everyone I can
After spending weeks online in search of the perfect used car for my retirement, I found the vehicle that I was looking for at River Front Auto Sales in Buffalo, New York. The folks at this family-owned business were very helpful from the moment that I first contacted them. Jimmy was terrific. He took the time to answer all of my questions and provided additional information along the way to make the entire purchase process go smoothly.I love my new car and I would definitely recommend River Front Auto Sales to anyone in the market for a quality used vehicle. They offer excellent customer service and have a nice selection of great cars to choose from.
Amazing customer service. Worked with me even with my not so good credit. Dane was absolutely amazing. 100% checking these guys out. 4 days ago I was stressing about having no car, today I drove off the lot in one. Highly highly highly recommended. Great deals. Great cars. Great people
Worst experience!! I had my car for a week and Brian and Ron were not helpful at all! After you sign that line they do not care about what happens next!!! my car was just in the shop for 2 weeks for multiple repairs and even after all the repairs I still have the same issues and noises with this car!! Now I have to again take my car to a shop another time not to mention the out of pocket price I had to pay when they should’ve covered everything. I don’t recommend shopping here and if you do take your car to a mechanic during your test drive!Edit in response to reply: If it was supposed to be no deductible or cost to me then i should be reimbursed for the deductible and extra money I did spend! Thx for the info.
After shopping around and getting disappointed I was referred to river front auto. I was very impressed with my fast approval of me getting a car. The salesman Jerry was very great he made me feel comfortable and laid back he wasnt pushy like some salesman. Car has been running smooth very happy customers highly recommend
I am very satisfied with the care and attention I received in purchasing my new car at Riverfront Auto Sales. Sales rep Jimmy took care of all the details, including insurance, financing, and registration, making doing business a pleasure and a breeze! My car was delivered to me pristine and sparkling. I definitely recommend this dealership! Thank you, Riverfront! :)
This place is the absolute best! Everyone worked efficiently and fast in order to get my car at a great deal and ready within a few hours. I went from driving a 2005 Pontiac to driving an affordable, 2017 Mitsubishi Mirage!! As a college student none the less!! Everyone is very knowledgeable as well and I would highly recommend this place to anyone! Thank you everyone for your kind, honest service :)
We had a great experience with Jimmy and the team at River Front! We needed a commercial van for business and they had the perfect option and everything was taken care of quickly and efficiently. No pushy sales people either! They are a part of Buffalo and treat people like they actually hope to have a relationship with them again in the future, not just a quick sale. We will definitely be back and recommend them to everyone.
We found my vehicle on Car Gurus and it was everything plus more that I have always wanted. It came with low mileage, very clean inside and well taken care of on the outside. Jimmy, the shops manager, was beyond nice to not just me but also to my family. He, the owner and the finance guy never once made me feel like I’m just money to them. My experience was so comfortable that I felt like I was in my own home. I will always make this place my number #1 car selling place to all of my friends, family, co-workers and even complete strangers. Thanks again you guy for making my experience exceptional and having the exact vehicle with the best price in stock.Sincerely,The Crotser-Facteau Family
My experience with riverfront was outstanding! Purchased my car here about a year ago and have yet to have any problems with it. Prices are great and the salesmen are friendly and informative. If we were to purchase another car in the future, we wouldn’t hesitate to shop here again.
What a great experience buying my Lincoln SUV. The Sales manager Jimmy made the process so effortless. It was a breeze! The companys reputation exceeds itself. Everyone there was extremely friendly. I Highly recommend riverfront for your new car, truck, or SUV. 5 STARS!
I have purchased several cars from Marty Jr. over the past several years. Marty and his father have always been able to find the specific cars I was looking for at auctions in a timely manner and all of the cars have been of good quality and I have had no issues with the cars purchased. In the end, what matters most to me is trust and am I getting a fair price for a good vehicle. River Front has never given me any reason to question the relationship we have built and I have been very satisfied with all of my dealings with River Front. I have recommended them to others as well and I never have any hesitation in doing that because I know they will treat their customers fairly.
Excellent customer service. Very personable & a fun — easy going staff- no bs, & they WILL get you financed & they do try their best to make payments & insurance as low as possible! Super satisfied with my experience & will be referring anyone looking for a vehicle 🚗...Contact me for details or any questions & I’ll lead you to a great service team!Thanks guys 😉
I am highly recommending River Front Auto Sales! The staff there is very pleasant and knowledgeable and there was no pressure to buy! They were very honest and made us feel very comfortable! Thank you for making our experience so pleasant! I will definitely recommend you to my friends and family in the future!
PLEASE DONT BUY ANY VEHICLES FROM HERE. Im 20 years old and I had bought my first vehicle here on my own and so far it has been nothing but a disaster. About 3 months ago I had purchased a 2014 Dodge Ram ecodiesel from here because I was looking for a newer truck and I heard good things about this place on the radio. After purchasing this vehicle it has been nothing but an issue, the first week I brought it home it was leaking oil and had to be towed back to be fixed. Not that long after, the check engine light went on so I had to bring it back again for Marty jr. to only reset the code and tell me the problem was fixed. A day later it goes on again only for them to reset it yet again. I had to go back there 4 separate times for them to lie about fixing my truck and ordering parts for it to get the problem fixed. He gave me a rental car with a cracked windshield and to me an unsafe car. Finally I had my truck looked at by a professional dealership to find out that my truck needed a lot of work. I had told Marty jr. and he offered to fix only one of the major problems because he knew I caught him lying to me about it. They say they’re understanding but he knew everything wrong with the truck and yet still sold it to a 20 year old kid. From my understanding River Front Auto Sales gets good reviews by bribing you with free oil changes and inspections if you leave a good review, which is the only reason they have alright reviews. Please dont go here for a vehicle go to a actual dealership, because I wish I did. If I can save one person, one couple, or one family from buying a vehicle here my job would be complete
It was feb 14th Valentine’s Day and my birthday I walked right in less than a hour Jimmy helped me and my boyfriend out and got me a GREAT car Nissan 2015 with 63,000 miles. They get ur registration and plates and everything done right there they were all fast and worked for YOU. Nothing but good things to say will be recommending u to lots of people!!!! Thank you guys again best birthday ever💯❤️ I’ve bought many cars and this has been my best experience yet
I bought my 05 Chevy Trailblazer from Riverfront Auto Sales. These guys are great. The whole staff was excellent. They really did a great job at getting me the best financing for my SUV. And the WOW warranty 5 yrs 100,000 miles is a great addition to the purchase. I highly recommend this dealership, The cars here are all nice and my Trailblazer is very sharp.! When it is time for a new ride I will return to RFAS
Everyone was very nice and knowledgeable from the moment I got there. They answered all my questions and helped me get the car I was looking for. They are a family owned and operated business which is always a plus. I drove off the lot today with my new jeep :) and I couldn’t be happier. I would deff recommend them to anyone looking for a new vehicle!!
The guys at Riverfront Auto are great to deal with ! I traded my classic truck in for a beautiful 2015 Ford Fusion . I needed a vehical to drive all year round (truck was stored winters) and the guys hooked me up ! If you need a vehical come see Marty Sr. , Marty Jr , Jimmy and crew .They are Great to deal with and they have a wonderful inventory to choose from ! Check them out first ! Also , I am a repeat customer . They take good care of you !
This is by far the absolute best car dealership i have ever dealt with! They treat you like a person explain the entire transaction and best of all zero pressure ! They have me a phenomenal deal a my vehicle Really if you are in the market for a vehicle take a minute and look at Riverfront you will not be disappointed thanks guys !!!
If you live in the city, its a no brainer, and if you live in the Burbs, Riverfront is WELL worth the drive. They have honest, good natured people from front to back. Jimmy is the king, hell treat you like family from the moment GO. Selection at Riverfront is excellent with all pay ranges, and will work with any budget. They sell so many cars, the choices always change, from Porsche to Chevys. Great experiences here.
The guys at this shop went so above and beyond to help me out! i am young so getting a new car that i didnt have to buy out right is difficult and they made the process so easy for me. i am absolutely in love with my new car, and i am eternally grateful for them for helping me get out of my old truck! some seriously awesome customer service, very personable too :)
Best dealership in Buffalo if you are looking for a pre-owned vehicle, hands down!! We have bought 5 cars from them and every one has been in great condition. Not only do they have nice cars, they are extremely nice and willing to work with you!! I HIGHLY recommend Riverfront!
We Purchase our Honda Pilot from river front and the experience was great Sean took care of us there wasnt any hassle you didnt feel pressured to buy. I would recommend this place to all of my friends. Thank you to the staff of River front auto for all you have done for us.
I purchased a 2002 Chrysler Sebring Convertible this week at River Front Auto and highly recommend going there. The car is 12 years old, from Florida and does not have any rust on it. I am a first time customer at River Front Auto and very satisfied with the customer service experience there and the deal I received there. Thank you Sean Davidson for making this deal happen.
I called as I am attempting to help our 18 year old son find a vehicle. The guy who answered the phone ( I did not catch his name) got very rude and hung up on me as I was attempting to explain what our sons budget was and what he was looking for. Given that their prices seem to be quite high compared to other dealerships on comparable vehicles I should have known better. So disappointed as I had high hopes they would be willing to work with us based on the commercial that I hear regularly on WGR550. Thankfully there are a lot of other dealerships out there, large and small.
Started looking at older classic cars, Steve Missico from sales helped us out. No pressure,just gave us the facts on the car. Didnt buy what I was looking at originally but got a great deal on a used BMW. Everyone at the store is friendly and very helpful. They have perfect condition used cars. I recommend Steve to anyone that buys a car, ask him to take you on a test drive, it will be a day that you will forgot.
Everyone was very kind and personable but that didnt get us a vehicle we wanted. They really dont stand up to their promises that are advertised. Be wary.I saw a commercial and had to say...I went for an auto loan at the bank and got it, after I left this business. Things happen for a reason and I got a brand New Equinox loaded. Apparently my credit wasnt good enough for a 5 year old used car, but perfect for a brand new one.Do your homework.
Although I ended up not buying a car due to keeping my current jeep, these guys are unbelievable. If you definitely think your credit is so bad you cant get into a car, please visit them. They got me approved for three different cars to choose from. When I do finally decided to purchase another vehicle Im coming here
I walked in and asked for a quote for a trade, they treated me so kind. he told me exactly what to do to be able to get the best value for my car. he showed me where he came up with the estimated price and also names and contacts of where i could go to make my car worth $4000 more if the work gets done right. he even threw in a free carfax . really gained my trust.
Marty jr was great. We have been shopping nationwide for the perfect BMW X5. We found it here in buffalo. I checked the carfax which was available on their site. The SUV was directly from Florida. Went to go see it and was offered to test drive it (UNLIKE other dealers that make me sit in the financial department for an hour just to see if Im approved to buy, before I test drive!).Its a beautiful BMW with low miles. They gave me a great price on an amazing vehicle.
Please dont go here to buy a car. These people take advantage of low income hard working folks. They sell cars that are in need of major repairs. We bought a car and it has been serviced 3 times with in 60 days. The first time was with in one week. They had the car over a week. We were told that if the car needed to be serviced again that the dealer would buy back the car, but of course when the car stop again they did not stand honor their word. This has been the worst buying experience i have witnessed. For those folks that are working hard for their money dont buy here go where they stand behind their word.
Horrible. If I could give no stars I absolutely would. Listen, I know youre coming here most of the time because you dont think you can get approved elsewhere or something along those lines believe me thats why I started here. They knew my situation and they smelled my desperation and thats definitely my fault however to advise me Im only approved for the worst car on the lot is beyond me. The best part is they almost had me. Needless to say Im in a much newer vehicle for only 30/month more than the 2004 they wanted to put me in for 3 1/2 years. If your really strapped I promise you you can go elsewhere if Im approved you can be too.
I would definitely go back to River Front again whenever I have to buy a car. They were really helpful and patient with my parents who bought a new car as an early graduation present. Nikki was the one that helped us out and she was a gem! Thank you for everything, Nikki.
Im writing this in 1996 I bought a lemon a mercury sable station wagon they said it was a great car for what I needed it. My jobs and family at that time with in 90 days the transmission went and head gaskets went almost died I will never forget they did nothing for me. When I see the ads and license plates driving around it dp something too my soul!!
Im truly speechless. The interpersonal relationship Dane and Sean built with me is nothing short of awesome! My credit sucks, Im paying student loans, and still I was able to purchase the car I wanted. I wasnt embarrassed or put down for not being a qualified buyer, instead, they went those extra miles to make sure I got what I wanted. My experience there was all Pros zero Cons. It should be that way at evrey lot.
Complete jerks working here, please dont waste your time on this place, they do not care a bit about gaining customers but rather making the best buck off you on either your trade or on you buying a new car/truck. Completely dishonest, if you agree with them on something, you better sign it within 5 minutes or the bosses mind will change since hes busy driving all lot vehicles around. Cant even remember your name or what you want to buy, even 2 minutes after he introduces himself to you. ohhh wait, no he didnt. Just unprofessional in all areas. If you want to buy a vehicle, go to any other places around this place and you got a better shot at buying something that works and from someone that wants your business, not just your money and see how much of it he can get.
Went in earlier this week and put a $200 deposit down for a vehicle. I was told by Marty to let them know by Saturday if i still wanted the vehicle and if not they would refund my deposit. I went in today (Saturday) and was told that the person that gives refunds (Marty) isnt in on Saturdays and I would have to come in Monday because he and the owner are the only ones that authorize refunds. One of the gentleman seemed to be in a bad mood, and I was too exhausted to keep going back forth with him.Its an inconvenience for me to go up there again when I was already told to come in on Saturday.
Hi Dane,I waited 6 months to write a review for you. I purchased a Cadillac Escalade in Jan. of 2014 and wanted to thank you for everything you and your crew did. About a week after purchase the check engine light went on and I was having all kinds of trouble getting the map cd into the reader. I called your service dept. and they made me a appointment right away. It was taken care of in one day. The check engine light was a evap valve and the disk reader had two cds stuck in it. Your service guys told me everything they did and said to come back if I had any more problems.I took that truck down to Florida 2 times and Im going again the first week in August. What a vehicle. Thanks again for being patient with my wife and I and for showing us so many vehicles. Your service guys are the greatest.Thanks Dane,CHUCK EZ
VERY poor customer service!Went in to try and get out from under a vehicle we were upside down in, but was falling apart. We went to look at a nice vehicle that was listed online, and was the only vehicle we were intersted in. When we got there and asked about it, the salesman constantly showed us other vehicles. Each time I would ask about the specific vehicle, he would say well we have this one over here which is really nice, until I refused to look at any more until we look at the one we were looking for. He looked at his sheet and said that it must have sold because he didnt see it. Fair enough. We decide to test drive another car that we thought was ok, but we we really ready to commit to it yet. The salesman then offered a little under what I owed on my upside down car, then threatened to take the deal away if I didnt decide to buy that day.A week later, we are about to finish a deal from West Herr (who has incredible customer service) with a car that we are much more satisfied with. We also see that they still have the car that sold listed on their website for sale.Pros: Made a generous offer for trade in, offered a 100k mile powertrain warranty when concerns about transmission arose.Cons: Used bait and switch with an online ad for a car that isnt there, used scare tactics to try and make a sale that day, tried to argue that we didnt want a certain type of car and tried to tell us what we wanted.
****ALL THE 5 STAR REVIEWS ARE BECAUSE THEY CON YOU INTO DOING A GOOD REVIEW IN EXCHANGE FOR A FREE OIL CHANGE OR FREE INSPECTION******DO NOT BUY A CAR FROM RIVERFRONT, I BOUGHT A 2006 CHRYSLER 300 FROM THEM FEBRUARY 23RD, THE DAY I DROVE OFF THE LOT I HAD TO TURN AROUND AND BRING IT BACK FOR A BAD PCM. THEY HAD MY CAR UNTIL THE MIDDLE OF APRIL. THE END OF JUNE HITS AND MY ENGINE BLOWS UP FINDING OUT THEY SOLD ME A CAR WITH A BAD ENGINE NOT TO MENTION THEY SOLD ME A 2 YEAR 24K MILE WARRANTY THAT WAS VOID AND DIDNT COVER ANYTHING ON MY CAR. I AM NOW $8,000 IN THE HOLE OUT OF MY OWN POCKET REPLACING EVERYTHING STARTING WITH THE ENGINE. IF YOU BUY A CAR FROM THESE THIEVES THAN BE PREPARED TO DEAL WITH THIS. THERE ARE OTHER PLACES THAT ARE STRAIGHT UP THAT WILL APPROVE YOUR CREDIT AND GET YOU IN A CAR. ATTORNEY GENERAL AND 2 LAWYERS ARE CURRENTLY GETTING INVOLVED.
Total reviews rating 4.7
199 Reviews for River Front Auto Sales 2023:
Review №1
2022-07-22Great customer service. Purchased three autos from Marty and crew and all were in great shape and ran well.Thank you for your help.
Review №2
2022-06-21Purchased a very nice looking 2011 Jeep with less than 50k on it.8 months after we here a noise coming from the motor. After taking it to 2 separate local repair shops, we are told a new motor is needed(yes we changed oil religiously). Unfortunately due to the VERY low mileage, we did not buy the aftermarket extended warranty and now we connot afford to fix. After contacting Riverfront Auto we were advised to put it in a local auction. Great idea if we didnt owe 6+ years on it.It will sit out near the road with a nice big sign on it that reads how nice our experience was and where we purchased.
Review №3
2022-06-26Purchased our sons first car. Brian was wonderful to work with as was the whole team at River Front Auto. They went above and beyond our expectation for service. Low stress and very pleasant car buying experience. Would highly recommend and well be back in the future!
Review №4
2022-06-22I had the pleasure of working with Jimmy from River Front Auto to purchase a new used car. It was nice to deal with a sales person who wasn’t pushy. It was as a all around good experience. I would recommend to my friends to check out cars at River Front Auto.
Review №5
2022-07-18If youre looking to get a great car, look no further! What an excellent experience it was to buy a car from River Front. Brian was excellent to work with from the minute I walked in the door to the minute I left with my set of keys.
Review №6
2022-08-12Heres the thing - I hate trying to purchase cars, especially on my own as woman walking into a dealer (yes, in 2022, thats still a thing that doesnt work well all the time). BUT - Riverfront Auto is the ONE place I would recommend to all - Brian & Marty Jr. - just the best. I desperately needed a reliable, inexpensive, used car...fast, and had no idea how to go about it. Literally 36 hours later, I drove away seamlessly in a perfect car, 4 brand new all-weather tires, ridiculously fantastic price, low mileage and the financing? Dead on perfect. Brian was the easiest, nicest and supportive person, calling me, texting with me and making calls on my behalf to wrap this up lickety-split. Ill never buy another car anywhere else. Thanks, Guys @ Riverfront, really great!
Review №7
2022-06-11Marty, Jr and Jimmy at River Front Auto Sales were a pleasure doing business with. I sold my 2006 Toyota Solara to them for a very reasonable price.These gentlemen couldnt have been nicer. They actually sold my car through their auction the same day!! They found a buyer for me in PAWow!! David Bellavia was so right about River Front.What a great group of guys!! Whether you are buying or selling, these guys rock!
Review №8
2021-05-11Beyond thrilled!! Marty helped my son get his 1st car and as always went above and beyond with it!! Cleaned, washed, fixed, changed all the fluids, tires, brakes and made sure it was safe and dependable for him. Made a 16 yr old extremely happy and one Momma very secure and comfortable with the service!! This is our families 5th vehicle from them and we will be back!! From the bottom of our hearts THANK YOU!!!
Review №9
2020-06-30I stopped into River Front with my son just to check out some of the classic cars on display. The salesman was busy but took the time to open up the show room and let us look around. They get all types of classic cars in nice condition and at a reasonable price. When I decide to purchase something I will definitely stop back over to check them out.
Review №10
2022-02-22Super happy with Riverfront and my salesman Brian. He made sure I knew what was going on every step of the way and and and answered all my questions, even on his day off. I’ve driven by 100’s of times, really glad I finally stopped in. Highly recommend anyone looking for a car do the same!!