Riverside Mens Shop in Depew

Review №1

2019-07-15

This is the place to come for all your men formal Wear. They have a nice assortment of suits, blazers, shirts and accessories. The sales rep (sorry forgot her name) was very professional and helpful. Suits are tailored to the person. All alterations are free, except when it comes to more detailed work. Such as taking in some material in the sleeves of a jacket/coat. I will be coming back again.

Review №2

2022-05-10

I know Natalie from back in the day when she worked At Klein hands She And her husband on riverside mens shot they have great clothes the personnel fantastic that youll read is even more fantastic Ill be going back again thats for sure

Review №3

2021-12-04

My husband has gone here for weddings he’s been in and had good experiences so we decided to use them for our wedding. A couple weeks before our wedding we heard nothing and we called several times and they just kept telling us they’ll call us when the suits arrive. 10 days before the wedding they inform us that my husband’s suit vest and pants arrived but his suit coat is stuck on a shipping container and won’t arrive in time. He needed extra long and luckily they could alter a long coat to fit. Had that not worked he would have had to change colors which would have been even more frustrating. At this point all but two suits were in. They were promised that Thursday but of course nobody received a call Thursday. The suits were there Friday. When the people whose suits just arrived on Friday went in, they were informed that the pants were a slightly different color gray from the suit coat and everyone else’s suits. Instead of directly informing us, they asked the groom’s father to let us know. One suit coat ended up coming in on time while the other groomsman had to have a suit coat altered to fit him that was two sizes too big. Flash forward to the Friday before the wedding, two of the groomsmen are waiting to hear that their suits are altered and ready to be picked up. By 3pm they had heard nothing and decided to head in before the shop closed at 6pm. When they brought the suits home we began to notice that each groomsmen’s suit was not all the same. Some had 3 buttons, some had 4, some of the buttons looked different, some had different lining, etc. None of this was communicated to us and each suit was supposed to be identical. When we called they said there’s nothing they can do at that point. They did offer that people could return the suits for a full refund after the wedding but the whole reason we went with this shop was so the guys could own a nice suit after the fact. While Joe was kind and apologetic throughout the whole situation, it was still extremely stressful to deal with so close to the wedding. On top of all this, my father who got a suit there, went earlier than the rest of the group. He was upsold a suit not realizing he could have gotten the cheaper one to match all the men. He paid in full for his suit ahead of time and was promised it in July. A couple months went by and he didn’t get his suit until September. Every time he called they just kind of blew him off as if he wasn’t a priority at the moment. Several members of our wedding party also had complaints about dealing with the woman they spoke to when they called. Communication needs serious improvement.

Review №4

2021-06-15

Outstanding job they did for me. I had officiated my first wedding I walked in and told them what I needed the very nice and professional staff assisted me with everything . The compliments that I received after the ceremony wer amazing. I will definitely go back from this point on for my future suit needs .And will highly recommend this great establishment. 👍

Review №5

2021-10-15

Staff accommodated me with short notice, and shortly before closing. Was successfully able to select a really nice suit, be measured up for tailoring, buy shoes and a shirt, plus a tie , all withina half hour. Special thanks to the staff!

Review №6

2022-04-30

A touch of old world class. Can’t beat the prices and services. Won’t go anywhere else.

Review №7

2019-02-23

How have we missed this place for the 3+ years we’ve been here?! So happy to have found it. My husband and I went in, found a gorgeous, reasonably priced, Ralph Lauren suit. Added in a couple pair of slacks and ties with the promise to also help us with tailoring two older blazers that had become too big for my husband. BTW - Why the heck am I growing while he is shrinking?? 😂 Amazing service by Robin. Welcoming atmosphere. Will be back here soon. Maybe next time I can get my husband to visit the jewelry side! ❤️❤️

Review №8

2018-11-17

We were referred by a friend to their old location. I cant say I was terribly impressed. When we went in for bridal party measurements their staff was friendly but distracted. The suits were quality made (that part was great) but they didnt keep us updated on if they were ordered/coming/in. We also made sure to ask about extended sizes and were told that they could accommodate.... until it came time to order them and we were unable to order one of the groomsmens suits because they couldnt.

Review №9

2019-09-18

I purchased a new suit and shirt for my son here. The gentleman who fitted him was great. After one wear, the shirt rips on the button side. I take the shirt back and the owner treats me suspiciously right out of the gate. She informs me that certainly my son must have pulled the shirt on over his head or misused it in some way. She offered to sell me another shirt at half price. And she was surly about it. My family has been in business for years and would never treat a customer that way. I will never go back there. Their Christian music offered quite the soundtrack for their nastiness, too.A. Sorrentino Bailey

Review №10

2022-02-08

Tom at riverside mens shop was a pleasure to shop with. He helped me and my Dad find exactly what we were looking for.