Rosales Oil Company, Inc in Amityville
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Amityville, Suffolk County, New York, US
Site: http://rosalesoil.com/
- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–8PM
- Saturday:8AM–7PM
- Sunday:8AM–7PM
Angela Rosales is one of the owner at this oil company, she’s very rude and disrespectful. She has no customer service skills, she basically told me to find another oil company who can deliver right away am lucky because they will deliver oil to me today and that her customers in amityville comes first and that’s that! I ordered oil from 7:30am told them am out of oil and I have a elderly and a asthmatic person at home, she didn’t care. Am still waiting on them to deliver my oil which i paid by cc over the phone. Of all the times I ordered oil from them I never complained or rush them and this 1 time I ask her to deliver at a decent time her customer in their area comes first I guess am pay with rocks and amityville paying them with gold! Ha ha DNT USE ROSALES OIL COMPANY!! POOR CUSTOMER SERVICE SKILLS!! And I’m going to report them to nassau county consumer affairs!
Called so many other companies needed oil as emergency for my aunt. I explained to the other companies my aunt was hospitalized and she was coming to her house. They didn’t want to deliver oil without a contract. I called Rosales explained the situation he was able to get me oil within hours and no contract.
Total reviews rating 4.6
25 Reviews for Rosales Oil Company, Inc 2023:
Review №1
2022-02-09Rosales Oil always manages to go above and beyond for me, my family and our cat. Their customer service is on point and they always manage to give out great advice regarding home fueling. A lot of respect for the drivers too who are working all day in the cold to ensure we’re warm :)
Review №2
2022-02-03Unfortunately had negative experience and would not recommend them. while our tank was on empty rosales still booked appointment when they were obviously overbooked, then keep telling me delivery was on its away numerous hours later delivery came at 8pm at night. Delivery men that arrived were pleasant to be fair but a supervisor who stated her name was diane on phone was not understanding at all and stated whenever you order oil you have to wait the whole day. I dont mind being patient but 8pm really?
Review №3
2022-05-24Best and cheapest Oil Company in Suffolk county and the staff is really polite :)
Review №4
2020-09-20What can I say about Rosales oil Company other than phenomenal service I mean From the polite rep that answers the phone to the gentleman that make the delivery. they are always working and making sure customers are satisfied with their service. will continue To support my local community thanks team for a wonderful service.
Review №5
2021-01-23Recently moved out to Long Island and the staff have been very helpful. I did not need a contract with them. I call them and in a few hours my oil tank is filled with out any problem. Gracias for making my Long Island experience great! Happy customer 😊
Review №6
2020-02-02We got home form work to a home under 55 degrees with two kids if you ever been in that situation you know how hard it is I called many other oil companies none were able to deliver. Rosales oil was able to deliver same day without a contract, on a Sunday!! the staff was very friendly and efficient! Thank you So much. Definitely will continue to get service from you guys in the future!
Review №7
2021-11-08My family has been using them for years very RELIABLE and has the best prices around. Same day delivery and very efficient. Definitely the Best
Review №8
2020-02-29I called Rosales for oil and I was lucky enough to get same day delivery. I tried other companies and gave me a 2 to 3 day wait! I was out and couldnt wait another day. Rosales came to the rescue and had very reasonable prices. They definitely deserved 5 stars and just earned a long time customer!!!!!!!! Thank U
Review №9
2020-02-22Rosales is the best! They will deliver smaller amounts of oil. Companies are supposed to go into business to make money by giving good customer service. These other companies who will not deliver under 100 or 150 gallons, even in the same town, are losing the chance to make money and get a loyal customer.
Review №10
2019-03-03I ran out of oil and called Rosales Oil, they were able to send me a delivery same day with no contract needed. The girls in the office are extremely nice. You just received a long time customer! Thank you!