In-store shopping
Yes
Royal Nissan of Cortland in Cortland
Categories
Location on the map
Cortland, Cortland County, New York, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car hire
Yes
Oil change
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 607-210-5834
Site: https://www.royalmotornissan.com/
Site: https://www.royalmotornissan.com/
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:9AM–12PM
- Sunday:Closed
Comments (42)
Bill listened carefully to what I was looking to solve with a car. Fitting my lifestyle, my dogs, my needs, and expectations into a new car. He did not sway me one way or another. He listened, offered some items to consider, and then made a couple of suggestions. The car I bought fit all of the items I had need to consider and it was a pleasant journey with no rush involved at all.. I bought a 2017 Subaru and loved it, but it was not a perfect solution. When the option of upgrading it came to my attention Bill, was able to find a car that worked even though it wasn’t another Subaru. Bill carefully identified my needs and desires and found a great fit in the Rogue for me.. The dealership is great to work with. The service department is top shelf. Bill is a phenomenal listener and understands and can help with sitting priorities. I can back to buy this car because of how they have been since the first time I walked in the door to buy my last car..— James from Dryden NY
Ive received excellent service at Royal Nissan, as I have owned several Rogues. Everyone is very professional, any problem you may have the Service Dept. gives it their full attention and are very good at communicating with you. Purchasing my last 2 Rogues with Royal has also been easy. I also recently had body work done after an accident and the Body Shop was extremely good at what they do and making my car look like new!
Just bought a new car. Very nice experience.
Had my Titan XD in for service at Royal Nissan in Cortland and I received above and beyond outstanding service from Derek at the service center! This is not the first time dealing with Derek, he is very Knowledgeable and a gentleman!
Friendly, knowledgeable, and actually took me on a test drive that wasnt just 5 minutes of city driving. He made buying my new truck a good experience and I would recommend him highly.. He showed me every little feature of the truck and even took the time to explain differences in packages.. This is the 2nd vehicle I have purchased there and my wife has bought 1 as well. They are knowledgeable, do a complete job, but dont pressure you.
Bill was the best car salesman we ever worked with. He was very professional and very thorough. The test drive was terrific and his explanation of the features in the car were detailed and understandable. We will recommend him to friends and family whenever we get the opportunity. Uncle Bill helped us find the perfect 2021 Forester! Love the color and the ride and features.. The whole experience went smoothly!— Jill and Richard from Ithaca NY
My experience with Uncle Bill was pain free. He was informative, precise and and easy sell. No hard sales attitude trying to upgrade me to a car I probably wanted but couldnt afford. My total experience has been great.. He had all my paperwork done and ready in a timely manner. The car was ready for pick up as promised and I drove away a very happy customer. During this difficult times they mad everything simple and safe. I picked my car from the website. I had already done my research and new what I wanted. The price was competitive and acceptable. The finance person was excellent in getting into am affordable loan. I am very happy with my car and the service I received..— Kimberly from Whitney Point NY
Bill is hands down the best car salesman I have ever encountered. Ive avoided dealerships for years and leased my vehicles online but Bill has completely changed my opinion and I look forward to my next lease or purchase. Thanks Bill it was a pleasure!. I have to admit that I did my research online months before I approached this dealership about test driving the vehicle I was interested in. Bill assisted with one of the most incredible test drives Ive ever had. Bill explained every feature the car had during the test drive then reviewed additional features at pickup.. Would do it again.
“Uncle” Bill was so great. He made the whole leasing process easy. I was so nervous, he put me at ease. “Uncle” Bill did push me into something I didn’t want, he listened and enjoyed what I had to say. He made me so happy!. I did expect that was going to get a Nissan Rogue let alone a brand new 2021 Rogue. He said he wanted me try and drive and trust him and I did and I love the car!. The whole experience was awesome, the staff extremely helpful!.
Terrible experience more focused on making the sale then taking care of the customer. This is the reason why I chose to never go in auto sales.
I dread car shopping but working with Uncle Bill exceeded my expectations. There was no pressure to buy, no gimmicks and simply a pleasant experience all around. This is my 3rd Subaru Forester purchased through Royal Subaru and I will continue to support our local businesses. Thanks again for providing outstanding service!!
Bill listened carefully to what I was looking to solve with a car. Fitting my lifestyle, my dogs, my needs, and expectations into a new car. He did not sway me one way or another. He listened, offered some items to consider, and then made a couple of suggestions. The car I bought fit all of the items I had need to consider and it was a pleasant journey with no rush involved at all.. I bought a 2017 Subaru and loved it, but it was not a perfect solution. When the option of upgrading it came to my attention Bill, was able to find a car that worked even though it wasn’t another Subaru. Bill carefully identified my needs and desires and found a great fit in the Rogue for me.. The dealership is great to work with. The service department is top shelf. Bill is a phenomenal listener and understands and can help with sitting priorities. I can back to buy this car because of how they have been since the first time I walked in the door to buy my last car..
Very professional, easy to work with, fun personality. Both dad and I really enjoyed chatting with Bill and making the deal.Chris the Sales Manager was also professional and responsive in our dealings. Bill wisely responded to an email inquiry where other dealerships ignored or brushed off my inquiry...although I may have started with an email I was serious about purchasing either and Outback or Forester. Another dealership wasnt prepared to let me test drive and Bill did on short notice....Bill sold a car. Excellent, plain and simple.
I typically despise the dealership route, however due to a work situation it was required. I must say that this was by far the most exceptional experience I have ever had. Absolutely no pressure for add on services and was even pleasantly surprised to find that a complimentary wash and interior cleaning had also been done. I will surely go out of my way in the future to continue to support this great company.
Great service team. They addressed my preventive maintenance work promptly and professionally.
Royal is absolutely the best place to purchase a new vehicle. Go in and talk to Uncle Bill and tell him I sent you.
Knowledgeable, courteous, fast, friendly, and great vehicles
Bill O’Gorman sold our daughter a car almost 2 years ago. She’s at school in Ithaca; we’re in NYC. Bill has gone out of his way time and again to help our daughter out with car issues, and always makes sure she gets good, prompt advice. He is amazing and has given us so much peace of mind.
Great service all the way around and a very professional and friendly staff.
Ive taken my truck in weve done all of the gaskets and the seals so theyre going to do my injectors and my gearbox.....Dont think itll get it done
Thank you Royal Nissan for salesmen like Uncle Bill O Gorman!! He made us feel valued and helped us receive the car of our dreams ! 2021 Nissan Rogue Platinum!!
Went to Royal last Thursday for a set of tires for my 2018 Nissan Altima. The young man at the Service Counter was very helpful and informative. Every staff member was sociable. Definitely will think about Royal for future service and, maybe, trade-up?
Uncle Bill was a pleasure to work with. He listened to my criteria and worked to get me my perfect match. Uncle Bill helped me find the best match for my needs. The 2018 Subaru Impreza has everything I wanted and needed.
Friendly staff, great service, I was driving on the I-81 when my Nissan Maxima lost vehicle power. I went to Royal Nissan where I received top quality in service and repair.
Was on I81 when the left rear control arm broke unexpectedly. Rusted thru!!!. In any event needed repair and took it to Royal Nissan in Cortland NY. So far they have been terrific. Stacey, Bridget and Dave the service manager. The guys in the repair shop (did not get their names) were terrific.When I get the car back will update.So far they have provided great service !!!
Great staff. Excellent service. Reasonable prices.
Uncle Bill is a very knowledgeable and friendly person. I would recommend him to anyone.
My husband came in just to get his 4WD checked and within a week the tire that they had removed to look at the rear axle had FALLEN OFF. We were driving in the middle of the day and every single lug nut on his tire had fallen off. The inside of his tire had been gouged by the caliper and the rotor leaving a huge circular ring. The only good thing is that they took care of the tow to get our vehicle to their shop. However, had they just done it correctly then the tire wouldn’t have come off. The mechanic was Kevin.While we were there this same mechanic had somehow forgotten to put the oil cap back on for another client and oil has splashed all over their engine bay. Maybe it’s the mechanic who should be looked at here.
Service department is always great!
I believe their vehicles are all quite a bit overpriced
Very Easy to work with and is always there to help.
Super service
Total reviews rating 4.7
42 Reviews for Royal Nissan of Cortland 2023:
Review №1
2022-07-12Uncle Bill treated us like his own family. He was very patient and explained everything we needed to know prior to our purchase. We ALWAYS go to see Uncle Bill for a purchase of any vehicles. Uncle Bill helped us find the perfect vehicle. There were a handful of options that I wanted in my next vehicle and all the options I wanted were in the Subaru Crosstrek. He explained all the buttons and what they do. The purchase experience was smooth. Uncle Bill and the finance person explained everything to us right up front prior to any signatures. We were approved within 3 minutes. We will definitely recommend Royal Nissan-Subaru and Uncle Bill to anyone!!!
Review №2
2022-07-15Bought my new Sentra from there today. Ciara was a total pleasure to work with. She was very friendly, pressure free and very attentive all my questions and needs. Chris the sales manager got me a great number on my trade, and I could tell he wanted to make sure I had a great experience. And Michelle, the business manager was able to save me a lot of time and money on the financing by beating out my banks rate. It was a very quick, friendly, no-nonense, money saving experience!Ask for Ciara if you want to have the best car buying experience!
Review №3
2022-07-07Uncle,Bill was the very best salesman that I ever worked with. He was very patient with my indecisiveness about what car was best for me. He took the time to explain the pros and cons of the many options available. He is very knowledgeable about all of these vehicles.He is not pushy at all. He gave me a good price for my trade in and a good price for my new Subaru and did not have to go back to the manager multiple times to get it approved. I did not need to spend my entire day at the dealership to make a fair deal. He kept in touch by phone or text while I was waiting for my new car to come in. He thoroughly explained how all of the features in the car worked beforeI left with it. He even in troduced me to the service dept. From start to finish he made buying this car a pleasant and stress free experience . I will definitely recommend him to my friends and will be back again.
Review №4
2022-07-28My second time here for service, and I can truly say my experience was great. De’Aun is really sweet. She’s went above and beyond to help me met my needs. I’ll definitely be returning for service in the future.
Review №5
2022-04-30The entire process of purchasing my new truck was a pleasure. Uncle Bill was very knowledgeable on all of the vehicles I test drove he made this the easiest new vehicle purchase experience I have ever had.I explained what I was looking for, Uncle Bill lined up 3 vehicles for me to test drive all three had the options I was looking for but the vehicle I chose was a Grand Slam loving it! The entire process was wonderful from introductions to heres the keys to your new vehicle, thank you to the entire staff at Royal Subaru for an absolutely perfect vehicle purchasing experience.
Review №6
2022-03-26Very professional and a willingness to help us find the perfect vehicle that not only fits our budget but best suits our family as we need it to. Couldnt be happier with the 2017 Jeep Grand Cherokee. Thanks again uncle Bill and the rest of the Nissan family.
Review №7
2022-06-122019 Subaru Forester Purchased From Uncle Bill OGormanUncle Bill was very professional took the time to listen to what I had to say work with me got me into my subaru in two hrs very happy and pleased with service I received. will recommend my family and friends to Uncle Bill— Matthew from
Review №8
2022-05-17Went to Royal Nissan for recalls and was treated just great! Very professional, courtesy rides both ways and the the recalls were both done with no problems.
Review №9
2022-07-28De’Aun is THE express service advisor! Definitely look forward to seeing her in the future.
Review №10
2022-07-27Raven and Liz took care of me today and did a great job!