Royalty Lash Bar in Huntington Station
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Location on the map
Huntington Station, Suffolk County, New York, US
Payments
Site: https://royaltylashbar.com/
- Monday:10AM–4PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–6PM
- Sunday:10AM–4PM
Such a bad experience!!!As a first time customer. I payed $200 for a platinum look she didn’t do the platinum style and the next day my lashes were coming out I emailed them and they were so unprofessional and didn’t fix them or refund me and in 3 days my lashes were completely gone!
This establishment should be renamed, No Royalty treatment at this lash bar.Unprofessional employees and poor customer serviceLadies be careful with this place as a customer or studentTheir appointments require that services are paid in advance to book appointments, my daughter bought a eyebrow tint for my birthday. It was scheduled for Monday May 10 and I recieved a call a day before advising that they are closed for holiday, ?? Mothers Day was Sunday so fair enough. I kindly accept another day because its already paid for. Im booked for Friday at 2 pm. Upon arrival I notice a sign on door saying, We will be back at 2I called because door was locked and no one on sight. Around 2:30 two employees show up walk in and disappear. I go in and say excuse me Im scheduled for 2 pmThey both looked at eaxh other and said, no one was booked for 2 pmI was a little upset; bc next thing they should have said, is how can we help you? Instead they said I had wrong day without asking for receipt or order number. At this point Im not interested in their service so I ask for a refund and the manager hands me a card and tells me to email them.In other words, We dont care.I leave place and call the number on website, the same woman answer and tell me they cannot refund me.All along laughing on the phone.I called my bank, BBB and if owners are reading this. Your name and business is being tarnished and will get negative feedback after this.While your training your students to be in this industry of making woman look better, yall may want to train them some etiquette on how to treat customers!
So I literally just called to make appointment to this place . This is my 1st time wanting eyelash extensions so I wanted to ask questions. Whoever it was answering the phone had the most horrible attitude cut me off mid sentence and told me I had to book a consultation. If your asking for 150 to 200 for your work you need to have BETTER customer service. Customer service is everything! If you don’t even have that I’m not interested in doing business. SMH.
Wow! This was the best experience I’ve had in a long time at a Lash bar. The service was great and professional and I didn’t even have to wait once I got there, she took me right away! It has been a week now since I’ve got my lashes done and they continue to look great. I am so thankful to have found this place, and I will continue to come back!
Be careful. I signed on for a pair of lashes and ended up paying $350 for a pair of eyelashes and was quoted $150.00 my credit card company said when I signed for my receipt there was a contract in the little black pad. When I questioned the woman she was nasty 🤢. BUYER BEWARE!
I recently just took the one on one lash extension course for beginners and I just have to say Kieu is the best! She is very straight forward and informative. She really knows her stuff. If you’re thinking about taking an eyelash certification course I recommend to take the course with her. Her studio is very clean, beautiful and very comfortable. Absolutely learned so much from her! LOVEE HERRR !! if you’re thinking about getting eyelash extensions, GO TO ROYALTY LASH BAR!!!
I was visiting Long Island and decided to check out Royalty Lash Bar. I must say I’m impressed. The lash bar is clean, and comfortable, and Kieu really knows her stuff! Definitely recommend this place if you are in the area and need lash extensions, eyebrow tinting, etc.
Got a group on for tanning services saw that they had an availability their website for the same day service. Whole reason why I brought the group opposed to another place turns out their availability is false and I ending driving 25 mins away to find out the place was closed and no one was in. I contacted the number provided and advised them of my appointment the person over the phone stated the person who provides the service will not be till Monday. She also stated she tried calling me. I was at work and unable to pick up they never left a voicemail nor sent a text. Annoyed at this point I said no problem when is the next time I am able to get it done she stated Monday after 2pm which defeated the whole purpose of why I brought the groupon for an event this weekend luckily I got a refund and went to rockstar tans in lindenhurst and they were awesome . Overall super unprofessional .If you need to do a cancellation leave a voicemail and make sure the client is aware of it before closing the establishment.
I originally went to a Nail Salon to get my lashes done, horrible idea!!! I couldn’t sleep or even blink right . So the next day I decided to look for an eyelash place where they can remove them and also get individual eyelashes on the same day. I called a few places but they could only remove them and not get my eyelashes done without an appointment. Until I stumbled upon this location they expect walk-ins and they did exactly what I wanted the same day. The service was amazing!!! There so nice and sweet and answer any concerns or questions you have. There also very very clean. Removing them was a breeze and painless. They even took care of my Little Princess while I was getting my lashes done. I would highly recommend coming here. Can’t wait to go back now I don’t have to travel to the city to get my lashes done.
I have gotten my eyelashes done twice here, both times they did an amazing job and my eyes looked amazing. My only negative comment would be that the front door is always locked because they only have one girl working, even though the place is big, so you can end up waiting outside for a while before they let you in.
I went into the store and sat on the arm of the sofa where the prices were for two seconds to look at prices when an employee rudely told me to get off the arm of the sofa. I was about to make an appointment for $200 worth of lashes but was completely turned off by the employees attitude and unprofessionalism. I really wish there were different employees working there so I could feel comfortable getting my lashes done.
Kieu was recommended to me by another lash stylist who claimed she didnt trust anyone else with her own lashes. She is BEYOND professional. She always remembers exactly how I like my lashes and they come out fabulous every single time. She is always accommodating to my schedule and I never have to worry about last minute cancellation charges. She cares about the health of my lashes and is always honest about what is best for me. I dont trust ANYONE else with my lashes!
I just did my organic spray tan and I got an eye lash lift done here! OMG Im obsessed with both! I am very picky and they were very accommodating and they did a great job. My eye lashes look great because I was tired of curling my lashes all the time before I put makeup on. Now I dont have to wear so much makeup because the lift made my eyes open up a lot. I have a big event this weekend so with my tan and eye lashes Im ready to go!!! I recommend coming here :)
When I first went here, the set of lashes I got were only $80 and the tech that did them did an amazing job. I scheduled an appointment for a silver set 4 wk fill in and the other tech said my lashes needed more lashes than a silver set and charged me $130 for a platinum set which I didn’t ask for and didn’t look as good as the first set I had done. I continued to come back because i didn’t know of another place to go and the same thing happened, insisted I needed more lashes and charged me $130. Very unprofessional and over priced.
Beware! I dont want to hate too much on them but I dont know what else to say beside beware. I got a keratin eye lash lift and tint. I left there with fried eye lashes and tint all over my eye lid. They were also 10 minutes late to my appt the doors were locked for a 6 pm apt. As I waited outside. And not to mention completely rude and unprofessional. Luckily i was able to get my money back. I only went here because of the 5 stars!!! Again beware! Check out Yelp too!
Beautiful glamorous lash bar in Huntington. My personal experience with their lashes, they are so easy to apply, lightweight and the length is better than the commercial sold lashes, they can be adjusted to fit any eyes. I will be using these on my brides and makeup clients.
The aesthetician/manager was extremely rude and this place is overpriced. Be ready for unexpected additional costs.After paying extra for the “platinum” package and the process taking twice as long as it’s supposed to I was extremely disappointed when I opened my eyes. Lashes were sparse and some were curved slightly inward. The manager became agitated and defensive when I mentioned my concern and I couldn’t wait to leave. In addition, she questioned her tip and hovered over me as I wrote it on the credit card screen. Very unprofessional!Sidebar- when I started making small talk with her she quickly replied, “I cannot talk to you anymore” then proceeded to talk to another staff member about music the entire time.
Total reviews rating 4.1
61 Reviews for Royalty Lash Bar 2023:
Review №1
2022-03-04Essence does amazing lashes and is always so sweet! The salon is kept very clean and you can tell they put in effort to make you feel comfortable. I always get so many compliments on my lashes
Review №2
2022-02-05I had Essence. My eyebrows are so blonde. She mixed the perfect shade and gave my eyebrows the best shape, it’s literally the BEST my eyebrows have ever looked!!
Review №3
2021-10-22The place was very cute and clean. But HORRIBLE service by the aesthetician/ manager (a black women with light eyes). She slapped her thigh and rolled her eyes when I open the door to go inside. While I was there she continued to snap at me and give me attitude. I wanted to take my sisters and cousins (a total of 7 girls) to get there eyelashes done today but remembered just how horrible this lady was. This place is very nice but she will be the cause of this businesss down fall.
Review №4
2021-12-23They did great job ,I love my lashes!!!also I felt very comfortable and relax during the service which means a lot to me ,moon was incredible gentle with me .
Review №5
2021-11-11The owner/manager Kieu is rude, condescending, shady, unprofessional, dishonest, and greedy. Didn’t even wash her hands before starting.. An eye infection waiting to happen. You’ll be charged a ridiculous fee for using a credit card and lied to about what you asked for so she can charge you more! her attitude sucks and she didn’t show respect to anyone there even the staff. Then has the nerve to give dirty looks if she doesn’t like how much you tipped her!
Review №6
2021-09-08I had such an amazing experience at Royalty Lash Bar!! Essence did a fantastic job on my lashes! Kieu was very helpful in booking my next appointment! Such a wonderful experience was had! Thank you Royalty Lash Bar!!
Review №7
2019-03-03The location was perfect, never knew they were so close. All of the staff was polite and the salon with spotless. Love my lashes and only spent $85.00
Review №8
2021-06-10I walked in excited because Ive been looking to get lashes done. It just so happened that I was next door prom shopping for my son. I decided to go in to inquire information. The first young lady who approached me was kind but she seem unfamiliar with the information. So an older lady walked over very abrasive and rude cutting me off as I asked if she had samples of the lashes they use with an instant NO! she continued with suggesting to go and find them on IG. I simply smiled and walked out. NO THANK YOU!
Review №9
2021-03-18I had Yve do a full set of volume lashes, she’s a little new still and I could tell she was nervous but my lashes turned out so beautiful! They’re the perfect cat eye and I’ve gotten a lot of compliments 🙈 Disclaimer- don’t take it personal if they tell you you’re wearing way too much makeup.There’s a *strict* no makeup rule (I didn’t read) for the integrity of the lashes and I didn’t know- my FL lash artist didn’t require this.
Review №10
2022-02-08I really enjoyed taking the classic lash course and the lash lift course at Royalty Lash Bar. I was glad I found a Ny state approved lash certification course right in Huntington. The instructor was informative and and answered all of my questions! The classes helped me grow my business and feel extra confident!