Kerbside pickup
Yes
Rug & Kilim in Long Island City
Categories
Location on the map
Long Island City, Queens County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 212-829-9995
Site: http://www.rugandkilim.com/
Site: http://www.rugandkilim.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:Closed
- Sunday:Closed
Comments (31)
I had a wonderful conversation with Cyrus Nazmiyal over the phoneafter selecting my beautiful 6 x 10 kilim. It came in perfectcondition and same as pictured. VERY HAPPY & Satisfied.If looking for a kilim rug, this is the place to go!!
The best place to find high-end rugs. with a great variety from ancient to modern. Excellent service in personalized projects. Also, being a family business the customer service is incredible.
I recently purchased two rugs from Josh. It was a perfect experience. Though I knew what I was looking for, Josh explored additional choices finding an even more exact choice. The purchase was efficient and personable. I couldn’t ask for anything more.
Great quality rugs and amazing customer service. I received my rug in less than a week along with the customer cut rug pad. Can’t wait to order from th again!
Its a beautifully curated store. Located in the heart of the city, it offered amazing collection of rugs with varied choices. The staff is very helpful and cordial. I loved almost everything they had- it was a delight to visit Rug and Kilim.
Not very professional. I rejected a job offer and received a pretty concerning email:I have to tell you how disappointed I am with the way you handled this.I was very excited and complimentary even concerned for you not to be put under pressure because you have a move and final days with your current job.All along from the very beginning you told me you are ready to come back to the city and even told me about your landlord being gracious to you and saving your apartment.To make the matters worst , instead of asking for a little more time or apologizing for changing your mind, you made excuses and blamed my company for not acting properly?How dare you?I have to tell you, I truly liked you and believed that you can be good for us snd can learn plenty being in a growing ,high end and successful business.I still am not sure what it was, but I would have appreciated a little more from you!!Sent from my iPhone
My Wife came into this establishment a while back and gave me feedback and I just had t see for myself. We needed a antique Kilim, so I thought what the heck, lets see what they have to offer. Upon arriving you could feel the tension in the air, not to mention the horrid smell. Every person present seemed miserable and unhappy to be working at this place. I was in the store for not more than 10 minutes and was not helped by anyone and just heard people yelling at each other from the back, so to avoid any issues I simply turned around and left I would give negative stars if possible. STAY AWAY
Wonderful experience... highly recommend.Beautiful assortment.... Innovative techniques and Breathtaking colors. They are able to accommodate any size space. The customer service is quite impressive.
I recently had an awful experience at this Rug store. As soon as I walked in I could see that all the employees were miserable and because of that the atmosphere was extremely tense. I got introduced to the son of the owner. I asked for a specific style of rugs that I am looking for a client. The so called son rudely “commanded” the employess to bring the rugs out with his arms crossed. No thank yous or respect whatsoever. They brought out few pieces. He talked about it, seemed like he had no clue. Only bragged about how talented and amazing his dad is. He would occasionally point at the rugs with his foot (still with his arms crossed). At this point I really wanted to leave the store.Soon after this uncomfortable moment, the owner came in, he seemed like he was having a fight with someone outside the store. I took this chance to say goodbye and leave.NEVER going back to the store. I usually never leave comments but this experience lead me to log in to write this so that everyone will know what to expect.I’d give a 0 star rating if I could.God bless the employees.
The best and most hospitable team. I didn’t really know much about rugs, but everyone here is so knowledgeable about every aspect from design history and make of the rug it made the experience so wonderful.
Wonderful experience. Shipping was problematic due to Covid and they were very responsive and helpful with updates, solutions, etc Love my new rug and will be back for sure! Thank you!
Rug and killim is one the leading rug selling store in the New York City area with one the most up-to-date collection of modern and antique rugs inventory and delightful and compromised customer service.
Great company to work with, they have an amazing showroom with the most high quality products. Definitely highly recommend!
Wonderful experience with the staff here. I was treated very well with constant updates and timely responses for all inquiries and not to mention their product is beautiful and will last a lifetime.
I always enjoy working with Rug&Kilim and their team. Theyre insightful and have a great inventory
Beautiful store, great selection, kind staff! Very happy with my purchase here... A+ all around.
Amazing products, great people, superb service!
Excellent customer service and beautiful product
Great service and selection.
Nice
Excellent!
Total reviews rating 4.3
31 Reviews for Rug & Kilim 2023:
Review №1
2021-05-06Extremely knowledgeable, Rug and Kilim has created their own Universe of rug Collections. The unique and artisanal variations of color, texture, pattern is unrivaled. It is a pleasure to work with their team and know that what I have ordered will be delivered beyond my expectations.
Review №2
2022-03-25If you want great ethically sourced rugs handmade of the highest quality, go to THE RUG COMPANY. Their rugs will last you a lifetime, and that would be money well spent. R&K present themselves to be a leading company on the industry, but Im reality they are a small shop.
Review №3
2022-02-16The best place to buy high-end, high quality rugs! The entire Rug & Kilim team works as a collective to ensure all customers are100% satisfied! Their 40 years of experience is glaring!
Review №4
2022-02-26My organization name Mesago Export pvt Ltd In India,(U.P.). I have manufactured good quality Carpet, Rugs, Cushions, Puffs. If you are interested work with me .Then contact me +919927073339
Review №5
2021-05-12Rug & Kilim is the place to go for the most authentic, unique, high quality rugs in the NYC area, sourced from all over the world. Staff members are highly knowledgable, experienced and provide exceptional service across every step in the buying process. I have never had a shopping experience this unique and special. Thank you for helping me find the high end rug of my dreams.
Review №6
2020-12-25I stopped in recently looking for Antique and Oriental Rugs. I have been to several showrooms in New York City and found Rug and Kilim’s selections to be the most varied and interesting. It’s clear their buyer has an excellent eye and years of experience. Other showrooms had similar pieces again and again. Rug and Kilim had pieces that were unique and memorable. This is a business I look forward to frequenting in the future for myself and my clients.
Review №7
2020-12-25I was pleased with their service after looking into their mid century collection, More specifically, their Scandinavian line. I enjoyed working with Michael and he was well informed about their production and historic value of their rugs. Also, I loved their showroom. Their space is unassuming but very interesting to say the least!
Review №8
2020-12-23I have been modestly collecting rugs - namely flat-weave rugs called kilims - from Turkey, Afghanistan, Iran and Iraq for a while but only recently discovered this great source near me in New York. They are incredibly down to earth, helpful, knowledgeable and their selection is fantastic. And I am pleasantly surprised by the pricing and value they offer. Great resource and great people. My thanks to all at Rug & Kilim.
Review №9
2021-04-02I was impressed by Rug & Kilms 40 years of experience and their vast array of mesmerizing rugs in a beautiful showroom. Todd and Andy with whom Im working are conscientious to a fault, never exerting pressure, but working to understand their customers vision and helping them to achieve it. Consummate professionals. Kind, solicitous people.
Review №10
2020-06-11Somebody at this store has exquisite taste in rugs! So many pretty things. I ordered two shipped to my house and the process was easy with great customer service and support throughout. Highly recommend!