Russ & Daughters Brooklyn in Brooklyn
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Brooklyn, Kings County, New York, US
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Site: http://www.russanddaughters.com/
- Monday:8AM–3:30PM
- Tuesday:8AM–3:30PM
- Wednesday:8AM–3:30PM
- Thursday:8AM–3:30PM
- Friday:8AM–3:30PM
- Saturday:8AM–3:30PM
- Sunday:8AM–3:30PM
Average spot for just a bagel with cream cheese, but excellent if you’re a lox fan (or so I’ve heard). There are some unique cream cheese flavors, a cool view into the bakery, fresh squeezed orange juice, and Dr. Brown’s soda. The bagels aren’t huge, but they’re tasty.
Ordered a bagel and the bagel and pastrami lox was bursting with flavors. The only problem I had was the wait is very long. Took me about 20 minutes to order a bagel, however this was due to the whiskey festival taking place. However if youre hungry its a good place to grab a bite.
The bagel shop really has good reputation but my first try was not as good as expected. $14 for a small, hard bagel. I can literally make a better bagel sandwich with a lower price. Also, their cold brew was too sour for me. Probably will try again in the future to see if their food is good or not.
The order was incomplete. Instead of 4 packs of hamentaschen we only got one. Furthermore, the sour cream and the apple sauce were only in flimsy containers and were not placed in plastic bags for safety. What was $24 tip for? Disappointed. Luckily we discovered it before leaving and the lady was apologetic and corrected the mistake. But this was meant as a gift and had we not checked it the gift might have arrived to a recipient with scarce desert and smeared with a mixture of sour cream /apple sauce. You would think for the $$$ they charge and tips they push upon checking the experience would be better.
The best bagels and lox can be found at Russ and Daughters. The Navy Yard is lucky to have its own outpost of deliciousness. Get a classic bagel and lox, an egg or white fish salad, a pastrami spiced salmon, or just a classic bagel with cream cheese. This location has cold brew on tap, rugelach, black and white cookies, and babka. There are picnic tables outside Building 77 to enjoy your treats. (Or you can do like we did and take your treats to eat at the ferry landing which has several more tables and a tiny lawn.)
Made the trip into New York super excited to try Russ N Daughters. Was my first stop. After seeing the YouTube video I was prepared for a nice bagel with plenty of cream cheese and a healthy serving of lox. I was beyond disappointed when I paid $15 and received the most miniscule amount of cream cheese, 2 pieces of nova all on a mediocre bagel. The fish was delicious but the whole package was very underwhelming. I think this is my first negative review of a place. I was just really disappointed and needed to vent. Heres a picture.
Perfect Sunday morning made moreso by Russ & Daughters at the Brooklyn Navy Yard. Bagels and coffee were delicious, all so fresh. The staff was extremely helpful and kind, and I would highly recommend ordering ahead to make it easier on both you and them and order ahead so theres no waiting! Cant wait to go back.
Yes the other reviews are true. I’ve never written a review before but watching the way this place is run has inspired me. Service is incredibly slow, workers sauntering around while people wait 20-30 min minimally for their order. My grandma can make a bagel faster than these people and she’s been dead for 8 years... Watched a few customers get fed up and leave. Watched some people cut the line and they didn’t check their numbers. I’m sure the food is great, think I’ll just take the ride to the LES next time though. Shame because I live right down the street. If any higher ups read this, maybe try vetting/ training a bit more before putting slow pokes in charge of this brand new location...Edit:Got food. Bagel is not fresh even though I spent my 35 minute wait time watching them make bagels. Girl added a pinch of capers and two little onions on a “fully loaded” bagel. What’s up with this place? Never again. Oy.
Pricey but totally worth it, if it’s more like a one-off thing for you. I don’t go there often so when I come it is special. A great variety of truly amazing fish products. Had a Super Heebster bagel, loved it. The staff seems uneven, but luckily I got a very competent person called Tim I think, with great people skills, also fast and keen on detail. Half sour pickles were not as great as I expected, more sour than they should have been - this coming from someone who is an expert half sour pickle maker myself. My bagel was great though, definitely coming again.
THE SLOWEST DELI IN NY. I’m actually surprised I’m even in NY watching this place. Two people working during lunch hour. Both incredibly slow. It’s not even worth the wait. I would say average bagels at best. Great Halva tho. And pickles. If you like keeping your lunch hour tight then avoid this place.
Nice open space. Very clean. Youre able to see everything being made in the back room and in front of you.I waited 2 hours for my order. You must grab a ticket first thing when you get there, because each person takes about 10 minutes at least to complete order I arrived when they were serving 499 and I took ticket 576. They honor all tickets if you have one before 430 when they close. The staff is very meticulous to the t when preparing and weighing everything. A bit on the slow side because of perfection. Two more staff would of helped the wait go faster.The salmon lox taste fresh. Everything taste fresh. Tuna fish has minimal mayo (maybe none) but has celery and great taste. Challah is a nice big size - went well with the chopped liver. The coffee is really good and strong.They give out samples of anything if you request one.
Ehh, it is a bagel store and the bagels themselves are pretty good. The scallion creme cheese was saltier than it should be. I didn’t ask for it toasted, they didn’t ask if I wanted it toasted but they did it anyway. If it’s 8:00am and they make it that morning, there should be no need, it just makes the creme cheese slide off the bagel. This location is challenging, I get it, but make the trek tor Myrtle or Dumbo or Downtown if you want something to really enjoy. This place will do when it’s all you have.Also, it is so clearly trying to be ‘old school “real” New York City bagel’ but like out of a movie, not like the bagel shop down the street you grew up with. The staff seemed as uncomfortable with the vibe as the customers.
Came on a Saturday morning. Not a long wait at all, helpful staff, beautiful replica in a corporate-y setting. The bagels were stale. Not inedible, hard stale. Just deflated, average barely able to be called a New York bagel, let alone iconic. I got sesame or everything, so the supply should’ve been moving quickly. The lox and the cream cheese were great, but didn’t make up for the mediocre bagel.
Delicious food and friendly staff. They were very helpful and courteous. Wide variety of choices in every regard. They make the bagels onsite and have many to choose from, have a lot of different spreads, and tons of fresh smoked fish. Snacks and baked goods too. It’s only in a soft open now so the lines aren’t like the original. Yet.
No where near as good as the E. Houston location. If this is your first time going to Russ & Daughters I’d highly recommend going to the other location. Staff is extremely friendly, location is modern, and clean but the lox sandwich is not the same quality. They use pre-sliced lox & I previously got a sour onion.
DO NOT go on the weekend. The wait will be 2 hours. They do not have enough help for the number of customers, not do they have enough pre-cut smoked salmon, so each bagel concoction takes them 15 minutes to make. Insane! R & D has excellent quality, but isn’t your time worth something?
Great spot! The wait is longer than in the LES but the counter is arguably longer because now they produce for ALL the other locations. I used to work there and the truth is that they place a high value on quality but this location still has a larger weight to carry. Sometimes sacrificing the speed of a cheap fast food convenience is the price to pay if you want QUALITY. PERIOD. Only thing Id suggest is adding tiny pieces of pickle to the tuna 😉
Its early days, but the brand new Russ & Daughters Outpost is disappointing out of the gate and that should not be happening at the Brooklyn Navy Yard because it is an obscure location that people will come to if they know theyre going to get something good but not if theyre not. Id rather go to Russ and daughters in the city. The food was better!We waited almost an hour for a classic bagel with Nova and a schmear and it was mediocre. The bagel was dry and bready and the Nova, the tomatoes and the onion were skimpy for $14. The horseradish dill cream cheese was fine. We also got a black and white cookie, an apricot hamantaschen, and a traditional rugelach. The black and white cookie texture and frosting were all wrong and it tasted like almond extract which was weird. The hamantaschen was not delicious. The rugelach was just passable. It really seemed like they didnt bring the quality or the tradition from the city. I hope it gets better.The space is fantastic although I would have preferred it was a sit-down restaurant like the cafe.
The food here was absolutely outstanding. I didnt believe a good old bagel and locks could be this good, but oh boy it can. This place is a must stop, there are many locations so no need to come here per se but this was a nice location with indoor and outdoor seating as a part of the building it was in.
Ive never seen a more poorly managed counter. Huge line, no number calling, no hustle, no system in place at all. Very sweet, gentle, nice emplyees, but these people have not been trained. I saw one fellow repeatedly touch his HAIR while, slowly, making a sandwich. I waited 15 minutes and they got through TWO small orders. TWO. Didnt call any numbers as the numbers changed. I decided I was not going to wait two hours for them to get through the twelve numbers ahead of me so I left.I love r&ds food but this location is in desperate need of new management. This level of mismanagement is insulting to their loving customer-base and to their legacy as a new York institution. Shame on you, Russ and Daughters. Do better.
The Navy Yard location falls victim to the fact that its excellent food optimistically serving the horrid masses of New York city. From servers being bombarded by customers who think they are above lines, to those who bring toddlers and decide that they should let them scream at other customers, to the general disrepectful customers who wait an hour in line only to not know what to order, need to sample everything, and proceed to order 40 bagels and keep forgetting things.This is all made worse by the fact that the owner (long graying beard) is often seen walking around distracting the over-worked servers, and that the larger, bearded, red-headed man -- the one who appears to be a manager -- is almost always seen greeting his friends, taking their order personally, and letting them skip the ticketed queue thats been waiting for 2 hours.Im usually a staunch of advocate of rate for food, not for service. Russ & Daughters has among the best bagels in the city, and is part of the reason Ive yet to leave New York. BUT, The Navy Yard location badly needs a manager outside of their usual family group, and one that can reign in those aiming to skip the line, those refusing to control their children, and those who simply lie about which ticket number is theirs.Hopefully theyll train a few more staffers and institute some rules that may help get this place run more properly, it would be great to not have it be more efficient to go the Manhattan location than the one in my backyard.Maybe a orders of more than a dozen bagels require a days notice like bakeries do all over the city.
Russ & Daughters is a living connection to ‘Old World NY’ updated for today. There’s nothing more delicious when you’re craving it, then a toasted bialy with chive cream cheese and smoked salmon from Russ & Daughters. The staff is always friendly and the quality is always high. Our kids love the new navy yard location!
Great food but they are so disorganized. You’re supposed to take a ticket and wait for your number to be called, but they routinely get confused about which number is next, call out numbers quietly, or take so long that people just leave. Sometimes they are dozens of numbers behind. It’s unnecessarily chaotic and it seems to take much longer per customer than other places.
Google maps navigaton is confusing. Pedestrian entrance to the food Hall is on Flushing. Large building small black sign on the outside of the building listing all the businesses inside including Russ and Daughters. Once youre inside its impossible to miss the neon signs.
I love Russ & Daughters! I work at at the BNY and live in the neighborhood. I have been waiting since it was first announced two years ago for this to happen.The food is of the highest quality (as always) and the service is prompt and attentive; but your 8-4 hours make it hard for many of your potential customers to shop there. Most businesses in the yard work form 8-4:30 which makes it impossible for anyone who has to be at work by 8 and out by 4:30 to stop by before or after work. In addition, not being open on the weekends makes no one in the neighborhood or anyones else able to shop there.Are these hours set by the BNY or is there some flexibility?
Total reviews rating 4.1
109 Reviews for Russ & Daughters Brooklyn 2023:
Review №1
2022-06-19I write this review as a non-New Yorker who loves lox on my bagels. The service and Russ and Daughters is phenomenal. Sometimes the line gets long, but when it’s your turn, the person helping you if with you 100%, which means no mistakes on your order and sometimes just fun conversation.Now to the stuff you’re really reading this review for…the food! I usually get an onion or garlic bagel with horseradish dill cream cheese, belly lox, and capers. This is salt central and amazing for someone like me who would rather have beef jerky for dessert than a cookie. The flavor is amazing, best bagels and lox I’ve had in the city.
Review №2
2022-02-18The BEST service and bagel & lox!! They were very helpful with their recommendations. Pricey, but well worth it for the quality of salmon, the freshness of the bagel, and the true experience at this iconic eatery! I could only eat one half at a time and saved the other for later. Could easily split for two.
Review №3
2022-06-12The service here is really great—proper counter banter. Everything is deliberate so not the fastest moving line, but worth it when it’s your turn. Mostly a spot for fish fans, but I come for the sweets and egg bagels.They’re doing babka ice cream sandwiches right now which I didn’t know about until after I ordered, so let me do you the solid of bringing your attention to them here.Seating available in the general building 77 lobby or out front.
Review №4
2021-12-23Probably the best bagels in the new york and definitely the best salmon/spreads in my opinion. Theyre legendary for a reason. Definitely pricier than your average bagel shop but average this place is not. Bagels cant get fresher than this because theyre made right here at the BK navy yard location. Russ and daughters always cheers me up and has been a godsend during the pandemic. So long, and thanks for all the fish!
Review №5
2022-03-01Nice location inside the Brooklyn navy yard. I tried the classic bagel and lox, I chose the everything bagel with caviar cream cheese, onions and capers, and it was perfection in a sandwich! The bagels are made fresh right in front of your eyes, and theyre incredibly delicious, all the ingredients work perfectly together to create a perfect bite😋
Review №6
2021-07-25On the positive side, the staff were very friendly. On the opposite side, they were a bit slow, and didn’t seem to have a great system for taking orders. Waited about 20 minutes in line when only 4-5 people were in front of us. While we were being serviced, it took about 10 minutes to get two bagels made and checked out. By the time we got our bagels, a line had wrapped around the corner. They were friendly so I didn’t mind the wait, but I don’t think this would happen anywhere else, and I doubt most new yorkers would be as patient.The bagels themselves were fine. Toasted plain and everything bagels tasted fresh, with the right amount of chew. They were quite small, and the smear of cream cheese you get with a custom bagel or one of their sandwiches was offensively sparse to say the least. The “Fancy Delancey” (tuna, horseradish cream cheese, wasabi roe) sounded good on paper but wasn’t a great combination overall. It just tasted overly mustardy and salty because there wasn’t enough cream cheese to balance it.Overall overpriced, pretty disappointed for all the hype this place gets, and I don’t think I’ll come back.
Review №7
2021-07-17I feel like it goes against popular opinion, but I didn’t LOVE the bagel & lox that I got there. Their fish offering is what everyone raves about and I would agree that the lox on my bagel was delicious and Im sure if you’re just going there for those types of ingredients, it’s a fantastic choice. But the bagel was so hard and dense, just not good for a NYC bagel, or really a bagel from anywhere. I should have gotten it toasted because it just didn’t taste fresh. I was also disappointed by the dill & horseradish cream cheese. It had barely any flavor, which I thought was crazy given both dill and horseradish are very flavorful. I was embarrassed that I hadn’t been to Russ and Daughters after living in the city for 10 years but to be honest I definitely wouldn’t go back if I was just looking for a good bagel.
Review №8
2022-06-11Incredible pastrami salmon with cream cheese on any bagel. Couldn’t get enough of it. So good in fact, need to go back and just make pinwheels with the fish and cream cheese. A must go, and love the generational history of this business. You will not be disappointed!
Review №9
2021-12-22Workers are nice and helpful. However, I found the entire bagel sandwich mediocre - stingy with the fish, surprisingly not that fresh or unique, and no better in taste than what I could get on the West Coast or from Trader Joes. Definitely over-priced (easily $16+ per sandwich, extra cost for any toppings like capers, tomatoes or onions).
Review №10
2022-07-01Great bagels and cream cheese + whatever kind of toppings you want. This place gets really busy but well worth the wait.