Wheelchair-accessible entrance
Yes
Safeguard Self Storage in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Accessibility
Phone: +1 718-571-8810
Site: https://www.safeguardit.com/New-...
Site: https://www.safeguardit.com/New-...
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:8:30AM–5:30PM
- Sunday:10AM–5PM
Safeguard Self Storage in other cities:
Comments (199)
Dominique went above and beyond. The process can be overwhelming but she made it easy and was able to get us a better unit for nearly the same rate. More than accommodating.
Dominique was very helpful in helping me choose my storage unit. The place is very efficient and clean and is highly recommended.
Been with Safeguard since 2017. Amazing staff, Mike is very helpful and kind. Would recommend!
Samuel was great. He gave my aunt and I a tour and he had so much patience with us. He explained everything in detail making sure that we understood everything. He constantly asked for our feedback which I love and not once has he made us feel pressured into making our decision. Hes awesome
So far my experience has been pleasant. Joseph was very personable and made sure I was fully informed about all of the policies and procedures. He was very patient, taking his time walking me through how to gain access to the facilities and getting in and out of my storage unit.
Joseph was really informative and extremely helpful. I ordered a space online and it was not what I wanted at all! Joseph showed multiple spaces that fitted my needs and that was within my budget :-) overall my first time renting a storage space was easy thanks to Joseph. Thank you !!!!
Joseph was extremely helpful. Well informed with a great attitude. I wasnt sure I was going to get a unit today but rented one because of his excellent customer service.
Joseph Wyatt & Michael Browne assisted my fiancé and I with our storage unity for a little over two year now and we have received excellent service from this location the ENTIRE time! We are very pleased with their professionalism and exceptional customer service skills. Each staff member we encountered with provided clarity with policies or additional services and was very thorough. My storage items were always safe, practically dust free, unharmed & odorless. We highly recommend this company and location.Thank you!
The customer service provided by Joseph at the Albany and Ave H location was exceptional. He helped me open 2 units with ease! He was patient and very helpful.
Service here was exemplary. Joseph really came through for me and my mom as I was moving back to the city from Pennsylvania. 11/10 recommend
Great experience with safeguard storage the representative was very helpful made the process very easy show me around the facility and thought a simple and convenient way to remember how to get to my locker would recommend any to use them.
Joseph W. delivered a great end-to-end experience for our new storage unit. He is very personable and answered any questions we had.
This is my second time using this storage unit the representative here is the absolute best very helpful, friendly and knowledgable. Facility is clean and safe would definitely recommend
Very smooth process. No hidden fees. Place was clean and well secured. Mike and Joe Thanks for excellent service.
I cannot say enough about Mikes impeccable customer service. I had a fantastic experience, all thanks to him.
Joseph was wonderful with providing information and assisting with finding the perfect unit. Very knowledgeable and great personality.
This location and its employees are simply the most professional most courteous and most rewarding experience Ive had in years kudos good job great service awesome.
Joe and Mike a always very helpful and on point. Building is alway clean. Will definitely recommend this location to my friends and family...
Highly recommended!!Was very convenient compared to the other storage units I tried. I stored my storage here for 7 months and had absolutely no problems with accessing the unit whenever I needed to. Joseph was extremely friendly, professional, and helpful every time I stopped by. Really great guy!!
Great customer service. My appointment was scheduled for a later time frame however I was accommodated earlier. The process was very quick and easy and the staff members were very friendly and awesome. I am satisfied with my purchase.
Very clean facility and informative staff!! Michael Browne and Joseph Wyatt informed me of all the steps I needed in a professional and courteous manner. Well done team !!
Exceptional concern and attention to detail to suit the storage space needs of the customer as well as spotless facility.
Just locked is my second storage unit. I had a wonderful tour to see a variety of units and had a smooth process. Joe went above and beyond to answer all questions and make choosing this facility a great a continually good choice. It always feels great to have wonderful customer service and customer care. Thanks Joe & Mike.
Very professional and friendly service*** Everyone knows moving is always a hassle! Joseph was like a god send - so helpful guiding me through the chaotic process of storing my things for the first time using self storage.He was knowledgeable about the size unit I would need and the prices. had a great overall personality.Honestly - I am really impressed at the level of customer service I received here. :)
Great service. Joseph was the best. If I ever need storage again it will definetly be with Safeguard!!!
5 stars! Joseph is amazing and helped make my life easier with excellent customer service and patience! This location is super clean, up to date and well organized. Would definitely recommend!
Joseph at the Albany location was great. My mom went in to look for a unit that suited her needs and her pocket and Joseph was able to assist her with both. He was very helpful and super friendly. You can tell he really loves his job. He was very easy to talk to and he made our time there comfortable. Thank you Joseph.
Joseph is wonderful! Very polite, helpful and friendly! Would highly recommend!
My experience at safeguard has been great the place is clean and the staff joe and mike are professional thank u guys
Quick, efficient and knowledgeable. Very clean facilities. Would highly recommend.
Joseph provided excellent service and was very professional too bad the prices werent as excellent not sure how long I can stay there .
Joe and Mike are great at there job. The place stays clean. I like doing business here
Great customer service. Resolved all issues my aunt had when she missed her date to move in to her new storage.
Thankful for people like Joseph that love their job. First time looking for a storage unit and didn’t want anything out of my way so I select Safeguard on Albany Avenue. He made the process quick and easy from start to finish. Very knowledgeable about the units then the person I had spoken to over phone, who wasn’t from the location. It’s best to just go to the location and rent then online,believe me. The reviews aren’t lying the place is very clean. Thanks again for staying back Joseph truly appreciate it. Definitely will recommend this location to others.
This establishment is well taken cared of. Its clean and the staff is respectful, friendly and EXTREMELY helpful. My Husband and I made the right choice renting our unit here. And oh I think hes a manager not sure but his name is Joseph and he is great! If he isnt he definitely should be as he represents the company well. I recommended my family and friends to here just based off his service other places the staff are rude and not as helpful as here.
Joseph at the Safeguard on Albany was great!! He helped my boyfriend and I look for the unit that best suited our needs. He was very informative and thorough, as well as personable and super funny. He was also patient and answered all of our questions. This was our first storage experience and it was tops! The prices are decent and the facility seems well run and organized. Overall, we had a great experience.
Safeguard has been fantastic! Super clean, great staff, nothing but good things to say!
My time here has been very good and customer service was always great.
Safeguard staff very understanding and take time to listen to customer and help solve issues . Great location
Great location with space, affordable and climate controlled. Staff is always friendly and helpful.
Very clean and staff is very helpful. Joseph was very helpful with my transition
Joseph was so helpful! He walked me through each & every step when it comes to acquiring and operating my unit. He also effectively explained my charges and insurance coverage. Very helpful! Get your storage unit here!
Joseph was amazing 🤩 I was very upset that I had to put my belongings in storage at the last minute, he’s was super caring of my needs, explained everything to me ,, help me pick the right unit ! If I owned this company I would higher him as a manager!Thank you Joseph.
Joseph, was very amazing. Very helpful! I highly recommend Safe Guard Self Storage BECAUSE OF JOSEPH.
Very clean and well maintained. The staff are alllll amazing. The customer service here is everything!!!All the staff except for Joe. His attitude and nonchalant demeanor is unprofessional and unnecessary. We Will be moving out ASAP
Great storage choice. Just wished they had a day with extended late hours. A little pricey but very secure and clean facility.My experience today at the Albany Ave location was GREAT. (7/16/22)
Mike was awesome ! Very informative he helped me find the perfect unit
Came there alittle before closing, just in time for Joseph to help me and I had a wonderful experience. I preordered a storage that was way to small and he showed/helped me find the exact storage I needed. He was kind, had patience and was helpful the entire time + this is my first time using a storage so I wasn’t exactly sure what to expect but this was a warm welcoming day experience and I’ll refer my friends/family. Joseph, Thankyou again.
Hands down the best storage spot! Joseph and Michael were ALWAYS so sweet and helpful!
The cleanest most helpful storage place I have seen in my life. The employees are super friendly, understanding and helpful. The units are clean and it doesnt feel like the dungeon ive seen other storage spaces look like. I feel that my belongings are safe and the prices for what you get are incredibly reasonable. Thank you Safeguard for being the easiest and most pleasant part of my moving and storage process.
Came last week, Joseph gave me a tour. Answered all my questions, reserved me a room. I got my room today and Joseph helped me sign up and gave me another tour. Great clean storage and great customer service !
First time I’m renting and i got my man Joseph to help me out. i’m so appreciative of the job he did, showing me the rooms and everything i needed. Excellent work and we will be back. Thank you.
I had the pleasure of dealing with Mike to rent 2 units and Joseph for my 3rd unit. They took their time explaining everything to us and showing us the difference in size for multiple units. They were patient in helping us decide what would be best for us and getting us a reasonable price. I will be using them again in the future.
I walked in at about 4pm today 11/21/20 and left at 4:35pm due to Staff Joseph’s efficiency and professionalism . I was looking for a small storage room for a few small personal belongings and he met my very needs right away. He was very professional and efficient in explaining all of the details of the contract. He provided key detailed information on how to operate the facility as well as explaining the lease contract . I had a very satisfying experience and I am pleased to be a customer with this storage facility . Anyone who interacts with Joseph in the near future will feel the same way.
This brother Joseph made the leasing experience a smooth one, he was very clear and concise, wonderful with follow-up and provided great customer service.
Joseph gave me outstanding customer service.
I moved into this storage unit from another in the area. I would first like the say the facilities are very clean. I have not seen a storage facility maintained to that standard in the area. Second the staff was very helpful especially Joseph. He walked me through the process of securing a unit and helped me decide what unit was best for my needs. The whole process was very pleasant. I would definitely recommend Safe Storage for its superb customer service and clean units.
Love this place its clean the staff Joe and Mike are so professional and kind
This place is clean and the staff are so nice rhank you Joe and Mike
As someone who’s never used a storage before and needed it urgently, Joseph made the process not only efficient and timely, but even enjoyable. I didn’t realize the process was so simple; my experience was easily an 11/10 and I would recommend their services without a doubt!
Great service Great staff clean facility thanks guys
Joseph & Mike were a tremendous help during my move in process. They both helped me find the perfect unit for my needs. Joseph was personable while still maintaining Covid guidelines. The process was quick and easy.
My experience with moving out and closing my storage unit was very pleasant. Samuel was very helpful and patient in the process. Samuel was very professional and it was a pleasure to have his assistance.
Safeguard Storage is great really good prices and clean. The customer service that Joseph the Assistant Manager gave was excellent , Ill be referring people that I know to this storage place.
This storage facility is great! This location is always clean and nice. The staff there are friendly and courteous. Joseph is amazing, he answered all my questions, walked me through the whole process and reassured me I had nothing to worry about with all my concerns.
I would like to commend Mike and the rest of staff at this branch of Safeguard storage facility. Mike especially has been the epitome of professionalism and courtesy when addressing any inquiries or concerns that I have voiced over the years. Recently my son lost his wallet and the next day Mike called to say that it was found and we could retrieve same asap. I would recommend Safeguard storage to anyone looking for a top class, clean and competently staffed facility. Thanks again and God bless.
Joseph was terrific! Walked my fiancé and I through everything and was very entertaining. My fiancé and I are very happy with our first ever experience with storage and so pleased to have Joseph guide us through the experience!
Great deals, super friendly staff, clean location
Mister Joseph, helped me tremendously.Great storage place to have. Respect to the team
Joseph and Mike are awesome, we ended up having 3 units and they were helpful in processing our request. Joseph went above and beyond in assisting us with movers.
Great customer service, i had the storage for over a year can’t complain everything work great every time I needed help they were there especially jo. Thank you
Thee service here is more then convenient. The employee joe is such a family oriented individual. His work ethics and compassion comes straight from the heart. Your belongings will definitely be sare at this location....
This was my first time seeking out a storage facility. I came across Safeguard Storage while looking locally within the neighborhood as I wanted to have close and quick access to my belongings. Since this was my first time using storage naturally I had a lot of questions. Joshua (Safeguard Self Storage Employee) took the time to answer them and provided a tour of the facility. Joshua was polite, friendly, and respectful which made me feel even more comfortable in making my decision to store my belongings at Safeguard. He even helped apply a promotional discount which was a big help for me financially. I would recommend asking for him directly if you have questions about storage as he is very thorough!
Joseph was very professional and accommodating with getting me the right unit for my need.
Joe was very helpful and detailed during my tour and while explaining my contract, move-in/move-out and scheduling the truck and driver service. Thank you for having a wonderful sense of humor and bringing some light to the day!
Easy and convenient 👌 so far no problem and its clean
This location was very convenient for me. The staff was very helpful and kind , also this site is very clean. My unit was the perfect size for my boxes and budget. Thanks guys!
The manager (Michael) is the best!!!UPDATE- Move-out after 2 1/2 yrs 😁 Words cant express the way I feel about my experience with Safeguard. Ive dealt with other storage facilities in the past but no one comes close to Safeguard especially at the Albany Avenue location. The customer service and professionalism that I have received from the manager Michael is beyond me. He is such a welcoming person and always willing to help when there was an issue. As well as the rest of the staff members at this location. I will definitely recommend this location to everyone.
Dominique was really helpful and knowledgeable.
Where do I begin. I guess I can say I’ve always had a great experience with Safeguard Self Storage starting from 2015-2016 and back again in 2020. The staff are exceptionally professional, but most of all, understanding and kind. I’ve recently did my last big cross country move back to NYC, and needless to say the travel only was daunting with a large moving truck. But I digress... again the staff have been so considerate and have gone above and beyond in accommodating my needs to get this chapter over and done with. I can honestly say I feel so blessed that all in all I’m back in my city, safe and sound with my belongings to really great people that made it there business to help in any way they can. Thank you so very much!!!! I sincerely wouldn’t know what I would do if it wasn’t for the lovely staff at Safeguard.
I really think that this place is a hidden gem. The representative in the office was very polite, professional, and informative about Safeguard Self Storage. I was able to choose what correctly fit my storage needs.
Clean, spacious, and professional. Joseph is a excellent worker and provide great customer service!
First time renting storage met the manager Joseph he took time to make sure I got the unit that works for me and my needs thanks Joseph highly recommend
Clean, spacious,affordable, climate controlled. Mike is efficient and very professional. Knows his job. He has a genuine customer-friendly attitude. He listens to your needs. After my discussion with him, it was so much easier to make a decision.
I want to send thank you to this location. Where it feels like an episode of cheers and there always glad came.Both Mr Wyatt and the other manager have been nothing but professional and curious to me and my guest. Mr. Wyatt even helped open the elevator when my son got locked in the elevator by playing with the buttons while I was loading the elevator.Keep up the good work gentlemen.Best Regards.FB
Joseph was extremely helpful with assisting me during my move! Excellent experience working with him!
Amazing service! Joseph is super helpful. Highly recommend!
My experience at the storage facility on Albany in Brooklyn was excellent the agent by the name of Joseph was very knowledgeable and informative...kudos to management for having a gem like Joseph on your team...
My on boarding process was effortless, the facility is clean and well kept and the customer service is excellent. Hector is amazing
The employees at this location are very helpful Mike the facility manager went above and beyond to assist me from the day I moved in to present. Wish there were more people like him .there isn’t enough stars to rate him on this to me he would get 100 more stars . Thanks again Mike
Mr. Joseph Wyatt was excellent! He really made this a good experience!
Joseph was extremely helpful, friendly, and cordial with helping me pick out the perfect unit that I needed for the amount of storage I had for a great price.
We had an excellent experience using our local Safegaurd storage facility for a recent move. The site manager, Cheryl, was helpful and polite, as well as all of the other employees. Our move-in and move-out were easy and quick, there was no plenty of room for the moving truck to park. Our belongings (two large units full of furniture and boxes) weren’t dusty, smelled fine, and weren’t damaged through the three months of storage. Best of all, we had peace of mind about our belongings during a stressful transition.
Great walk through, excellent facility!
Dominique is wonderful . Very friendly
Gotta love this place the work is a nice and friendly Joseph does a great job here cant wait to come back and see him again
I first want to start out by saying I dont believe that all safeguard self storage locations have bad customer service. But at this particular location I have gotten the worst service ever. The first day I went into this location I was greeted by a gentleman named JOSEPH. While showing me the storage unit I asked questions like most perspective customers would do and thats when the back and forth started. He raised his voice and got very defensive as if he wasnt there to answer questions about the storage unit. At that point I decided the best thing to do was leave. If you are unhappy in the field you are working in get a new job. Theres no excuse for an employee to disrespect a perspective customer when their only trying to inquire about a storage unit at a STORAGE FACILITY. To make matters worse I received a call from Joseph today 7/17/17 saying that I didnt put my initials on a part of the document and when I asked him why didnt he direct me to do that while I was there on 7/2/17 he had no answer then made something up about me not signing the receipt. He already harassed me about taking some survey now Im receiving a phone call with some fabricated story about my signature from 15 days ago. Truly disappointed.
Joseph is very knowledgeable about units and pricing options. Great deals explained. Professional & friendly.
I just started renting a locker today, and based on my first impressions Im glad I chose this location. The assistant manager was courteous and personable, and made it a very smooth process -- you cant beat excellent customer service! The facility was clean, brightly lit, and easy to enter and exit. Very satisfied!
My Brother In Law & Mom Were Looking For A Reasonable Storage To Pack A Few Belongings. We Ended Up Stoping By SafeGuard Self Storage @ 1635 Albany Ave Just To See The What Deals They Had To Offer. Joseph W. Was The Assistant Manager That Helps Us Look @ A Few Potential Storages. Joseph Was Very Informative & Knowledgeable About The Discounts & Storage Sizes Available. We Ended Up Picking A Storage, Paid On The Spot & Started Moving In Are Belongings. I Highly Recommend Using This Location If You Are Looking For Great Service & Discounts. Thank You Joseph W. You Were Awesome Sauce.
Hector was a great help. Definitely will be telling other people to come to this storage!!!!
Joseph was amazing he helped with everything and answered all my questions the storage unit and place overall was awesome and very clean I definitely recommend this place...Thanks Joseph sooo much
I had the best service I’ve had in a while Joseph was the best person for me to run into in my time of need things didn’t go as planned my first visit due to problems in the system the next day he got me in and assured me before coming in again that everything was taken care of. And sure enough they were I appreciate him and this company so much thanks guys.
Amazing service from Mike at the Albany Safeguard storage place. One time I lost my wallet, and he made sure not only to contact me, but to return it to me once I can back. Couldn’t ask for better.
Mike and Sheryl who run the storage unit are great people. Since I have been a customer about a year ago, I have experienced their professionalism, warm attitude toward customers and kind nature. They always answer to your questions to their best ability, and go out of their way to be helpful to customers. I truly recommend Albany Safeguard Self Storage.
The building is clean the staff is very helpful and friendly
The staff was helpful and gave great advice that made preparation for move easier. They were through with explaining with all amenities. I’d definitely recommend them.
Today me and my wife rented at safeguard self storage and the sales person Joseph was a great help efficient and and knowledgeable great experience
Hector and Samuel Helped my mom with everything and was very accommodating.
My experience was great, the staff are friendly and understanding, I recommend this storage to my friends and family, and looking forward to future experiences. Great job guys🤗🤗
I had a wonderful experience with safeguard joe and mike are the best friendly service and the place so clean highly recommended
Friendly, thorough. Exceptionally clean.
Excellent place. Good employees and their storage units are very clean and secure. Never had a problem with the facility. I would come back if I ever needed storage units again
The place is clean and the staff is great 👍
Mike is so helpful and the space is great, the price is great. I’m a happy customer. A definite “recommend.”
Awesome service and very clean location
Mike and Joe are always helpful. its always clean. Cant ask for more
Here is what I know from personal experience. The people at the facility are nice and helpful. The company itself is a rip off. They have gone up $100 in the two years I have used them, so I just say to everyone be aware.
Samuel was very helpful. He was happy to help me out.
The best experience ever. Joseph and Mike were very friendly and ready to help and advise.. They made my moving experience smooth and easy.. This facility is very clean and easy to access
I have multiple units here. The staff has been very helpful and courteous. When I was locked out of one of my units, they took the time to make sure I was able to retrieve my things. Theyre efficient and have good prices.
I visited the location at 1635 Albany Avenue in Brooklyn on January 22nd 2019. I was received excellent service from Sherrill Caesar. She explained everything to me with great detail. I was pleasantly surprised at the high standards of Sanitation in the building and that it is actually climate-controlled. I would definitely recommend this place to everyone.
The staff are great the facility always clean really helpful and they know what they are talking about highly recommended
I currently use another storage facility which I have had no problems with for over a year. The reason I am looking to move is because I need a larger storage space and their price is considerably higher. Each storage company has prices that are location specific. I am not a customer of the Albany Avenue Safeguard Self Storage. I visited the location in order to see if the unit was large enough which they encouraged. In order to show me the storage space the customer service representative asked me for a photo ID. I gave her my drivers license. To my surprise she then proceeded to make a copy of my drivers license. I told her this was very strange and asked her why she needed to take a copy of my identification (which is personal information) in order to show me the storage space. She said it was the company policy and that they needed it for security. After further questioning, she told me I could have the copy of my drivers license back upon departure which I did retrieve. I found this business practice to be so odd and discriminatory that I am writing a review about it. I am a professional so I know how a good business should function. I visited three storage spaces and no one asked me for my identification in order to show me a unit. I would understand this if I was an actual customer to which they needed to keep a file.I called the company line after my visit to ask about prices for another location and I asked the representative why their company needs a photocopy of my drivers license, as a potential customer, in order to simply show me a unit. And if I did not get the copy back, what would they do with the information? For example, how would it be safely stored? The representative laughed and told me she would guess that they want to make sure I am who I said I was. She placed me on hold and called the Albany site yet never had an answer as to why.
Had a wonderful experience thank you Joseph highly recommended
Samuel and Gregory is so great and very thankful for helping me today
The representative was patient and understanding to my needs and helped me to obtain the perfect room for my items. Thank you much for your great service. You made a stressful situation stress free.
Rented a unit today with Joseph he made my rental so easy and was so polite to woek with me he showed me how to access my unit and facility thank you joseph
I will definitely come back to this man he was more than helpful everything was professional and clean
I love the staff at safeguard Joe and Mike are the best
I have experience with these storage(Safeguard) on the past but on Queens. Here, in 1635 Albany Ave, the customer care has too much to say (even though , that a young lady is the attendee)She is rude and she wants to force to do things( give your social security, these is not a credit space or long time commitment) and add (insurance ) there is not supervisor or manager to whom you can address any problem.Be careful before make any reservation and I suggest to go at least 1 day on advance to make sure is what they are offering online.
Awesome space and really clean! The employees are always kind and helpful. Definitely will use again if I need too!!!!
Clean, wellkept and secure. Michael the store manager is clear, concise, and friendly. Anna, the sales agent was also very eager to help.
Safeguards facility on Albany Ave in Brooklyn is brand new, and spic and span. The business is run with just as much competence and professionalism as the facility is state-of-the-art. The sign-up process was expertly navigated for me by Michael Browne, and when I ended up changing my mind and asking for a refund, it was provided for me immediately and without an iota of hesitation. I doubt I will ever need to avail myself of the storage business, but if I do, I will put Safeguard Self Storage at the top of my list of storage facilities to choose from.
Urantia at the front desk was amazing. She was very detailed on pricing, no gimmicks, very upfront on the policies and procedures. I had a great experience joining and love the facility.
Pleased with experience knowledgeable staff.
This Is The Perfect Place To Store Your Excess Household Items. Its Clean, Its Affordable and The Staffs Are Kind And Courteous, There Always Willing To Keep Your Requirements And Expectations!! My First And Favorite Storage.
Joseph was very helpful and informative about the process of storage..very professional Young man
I visited this location a couple of days ago,the location was clean ,staff friendly. I would like to thank Francia for taking a time and being patient with me through the entire interaction.Great customer service they will be getting my business soon...
The best storage in town. Clean and safe. Great customer service, the lady at desk. She is dope, very professional. Well recommended
Awesome service Joe and mike
Great service & reasonable rates. Joseph was very personable & informative.
Still store here. Still fantastic customer service
Stellar customer services, enjoyed my experience dealing with rep, Joseph!
The staff is helpful and courteous
Place is always clean. My items are secure. Mike and Joe are great. Thank you for all you do
Very friendly and professional staff. Facility is clean and seems to have good security.
Very nice and clean facility, unfortunately I wasn’t able to use safeguard but the woman who helped me was very knowledgeable and friendly. Will definitely come back if need be.
I had the best experience Joseph was very helpful and informative. He gave me the best customer service that I havent seen in a while. Thanks
We were impressed with the service already on our first day there. The storage space is very clean. Thank you for all your help, Michael!
Used them for about two years. The staff was great! The facility was always clean! And I never had any problems, coming or going.
Came in to ask some questions. The manager Mike was very helpful. Will definitely be back to rent a spot
I just love this place, its clean, brightly lit convenient access to your storage unit and most of all the friendly professional staff that are extremely helpful and patient. Thanks for making a bad situation better.
Great place and great service!
I have nothing but great things to say about the staff at my facility. Everyone is pleasant, approachable, knowledgeable and most importantly; accommodating!
The service by Mike was great. Prices were reasonable and the facility was clean, well lit and comfortable. I would recommend this facility to others.
Easy on boarding informative and professional.
Great storage experience
Safeguard Storage on Albany and Avenue H is wonderful very clean very comfortable good smelling and the staff is wonderful and make you feel very comfortable they are very respectable there and I wil and the staff is wonderful and make you feel very comfortable they are very respectable there and I would always use Safeguard Storage when I need to use a storage unit
The place is clean, I received excellent customer service form Joseph and the prices are reasonable.
Heyyyyy that was a great experience SHERILL she’s too nice and very professional I don’t I should give an extra star because she gave me a nice cup of coffee when I was logging out
Great place, real safe and easy.
Joseph was very informative and help my pick the best storage for mt business
Samuel was very helpful and informative I appreciate his service
Was a outstanding and knowledgeable person and I had a overall great experience!
Samuel helped me out and he is a good employee
Neat and clean! Professional and friendly staff with great customer service! I definitely recommend this location.
Good service and excellent communication!
Clean and great customer service
Joseph Has helped me a great deal. Thank you!
Good customer service
Samuel was helpful. He knows his job .
Great service!
Clean facility, friendly and helpful staff, good rates
Mr Mike was fantastic, helpful and cordial,it was a pleasure doing business with him.
Staff is great. Building is clean. Highly recommended
Not bad,but once they close those doors your not getting a thing until they open again isnt that crazy?
Joseph was a big help to me today very knowledgeable and helpful
This is great place. Joseph and Mike are the best help.
Very much pleased with the ease without all the attitude. Great customer service.
Always a pleasure doing business with this organization
Great service.
Very clean. Staff is great. Highly recommend
Joseph was a great help! Fanstastic!
I had good experience everything was easy and the workers were professional
Joseph was great
Storage always clean. Mike is the best
Everyone is very helpful and polite. I appreciate good customer service.
Joseph was professional and very helpful.
Total reviews rating 4.8
199 Reviews for Safeguard Self Storage 2023:
Review №1
2022-05-28Vicki, Mike, and Joseph were all extremely helpful and professional. We met with Joseph, who did an excellent job of showing us our available options and assisting us with making the right selection for our needs. Joseph was well informed and friendly. He made the process of renting a storage unit extremely easy.
Review №2
2022-06-30The employees at this facility were very helpful and had great attitudes. Any questions I had they answered it. Very patient with anything I needed. Dallas who is an employee at this facility was very attentive and showed her knowledge with the storage units as well as her being there to help. Dallas made my experience at this facility 20x more better than a prior facility especially with her great energy. Very clean as well. I give this facility a 10/10.
Review №3
2022-06-03Hey everyone ! I had my unit for over 2 years now. The staff is so friendly and accommodating. I would definitely recommend renting here. The prices are based on what’s going on in the market and they will share examples of why they are the most competitive based on size. Lots of space to park your car and the block the storage unit is on always has extra parking.
Review №4
2022-03-27Safeguard self storage is the best facility in Brooklyn. I worked with Joseph. He was very professional, and extremely accommodating. I highly recommend this facility. They will work with you. Thank you so much Joseph for keeping my most prized possessions secure!
Review №5
2022-07-28Safeguard Self Storage is Amazing!I’ve had my storage space for some years now, and I couldn’t have made a better choice. Outstanding Service! Michael is truly awesome, and all of the staff are great!
Review №6
2022-05-08Amazing customer service since day one! Joseph was so helpful. And its super clean Definitely going to keep coming here moving forward when storage is needed.
Review №7
2022-05-24Had a more than pleasant experience at this location. Was in and out, quick and easy. Joseph was a great help to me as well. Very knowledgeable and friendly.
Review №8
2022-04-20Unbeknownst to me I arrived right at opening and Joseph made the process as clear and brief as I needed it to be. He even offered insights regarding which unit and specials would best accommodate my specific circumstances. A++ Service ALL THE WAY!
Review №9
2021-06-25Joseph was a pleasure as always. We needed another unit as we had more itmes then expected. Joseph heard what was going on and made the magic happen, while still helping other customers. Efficient, Effective, and overall a great experience
Review №10
2022-08-19Ive been with this location since theyve opened 7 years ago. Mike always provides superior customer service. I look forward to seeing him when I visit as hes so welcoming and friendly.