Phone: +1 718-635-0099
Opening hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:8:30AM–5:30PM
  • Sunday:10AM–5PM
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Total reviews rating 4.8

174 Reviews for Safeguard Self Storage 2023:

Review №1


Super Grateful 😇 that I decided to get this storage unit last year during the pandemic 😷 It’s been a life saver 🛟 as I navigate the transition of a house fire in January 2022.Storage Facility is clean. Staff is friendly & helpful.

Review №2


This review is long overdue! I just want to say Shani is the best!! Shani is definitely super sweet and she is always going above and beyond to the best that she can do!. Unlike the other associates i came across .She has patience I love how just from the few little conversation we have had whether It be from the phone or in person, she always has the best personality and always keeps It real! Safeguard best worker! I hope they appreciate her.

Review №3


I had a wonderful experience at this storage facility. The Facility Manager Lakey was professional, knowledgeable, and very customer service oriented. She made sure to take my specific needs into consideration and provide me with the best options available. She was thorough when giving the tour as well as when explaining the lease terms. I would recommend this storage facility to anyone who is looking for storage.

Review №4


Shani and this Safeguard staff is awesome. I’m not going to lie; we crossed paths a couple times due to late payments but she was always understanding and would advice me accordingly. Sad to say I am moving and had to exit my unit but if you’re in the neighborhood and need a unit with high accessibility and a helpful staff, come here.

Review №5


My first time coming in I met with the manager Lakey. She was friendly and very informative. I appreciated all the help through this process, since it was my time. I definitely recommend anyone who needs a storage space to give them a try. You wont regret it.

Review №6


SHANI AND LAKEY helped me get the prefect storage unit for my needs. They both assisted me with great efficiency and addressed every concern I had. As well as notified me of the equipment available for my use to move my things into the facility. I appreciate they amazing service I received from both individuals and will definitely recommend this location.

Review №7


Today’s the first day of my lease at safeguard storage in Hollis Queens, NY. It’s convenient located on the outskirts of Elmont where I currently reside. I may be here for 30 days or six months, based on how successful I am with the sale of my residence, hence the need for this mammoth of a storage unit reservation (10x20).But more so I was really here because of the savings. They offered first months free or 20% off six months.My sales associate (La-Key) made this experience welcoming and a break up from my monotonous crazy day, she was courteous, professional, knowledgeable and detailed about each step of the rental process/lease agreement.Even though she was the only one and staff she she found the time to give me a tour of the facility giving me the opportunity to pick the unit of my choice, not to mention that I ended up taking a smaller unit (10×15) that was her only unit and wouldn’t qualify for the first month free promotion, she recognized my dissatisfaction and paid me the courtesy of still honoring the promotion on that unit. This spoke highly of her of her empathy and her character. Thumbs up. She’s a keeper.Thanks for making this experience seamless.**Christopher **

Review №8


Great facility for your storage needs. Lakey was overall professional and helpful with all my questions. Quick and easy to become a first time storage unit renter. Lakey made such a good impression on the facilitys security and made me feel my items will remain safe. She is such a wonderful understanding person deserves a raise. Definitely a place you want to do busy with.

Review №9


Shani was awesome! Her patience is outstanding. I would recommend everyone to safeguard hell is. Thank you so much team hill is. It is a pleasure to do business with these two young ladies.

Review №10


I had a major blessing pleasure of being helped by Shani & talk about being open on a Sunday and actually having a staff (Shani was the only person on-site) but that didn’t stop her from kickin butt at helping me. She was extremely enthusiastic, knowledgeable, and phenomenally passionate about their job and overall customer interaction. This is a keeper hear!! Thank you for having this young lady at your facility.

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