Safeguard Self Storage in Jamaica
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Jamaica, Queens County, New York, US
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Site: https://www.safeguardit.com/New-...
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:8:30AM–5:30PM
- Sunday:10AM–5PM
Safeguard Self Storage in other cities:
Luby was amazing!! Shes absolutely number 1. She made pur day when everything looked as if it was hopeless and Luby pulled us right through like a one of a kind. She is absolutely and angel. A godsend that blessed us with her mercy. Thanks once again Luby. You are the greatest!!!
I couldnt be happier with the service I have received. The staff member that always accommodates me (Lubie) I hope I spelled her name correctly, works at the liberty Ave location has been absolutely wonderful. I would recommend Safeguard storage based on her alone. She is a excellent representative of stellar service. I would definitely recommend Safeguard storage and will absolutely refer Lubie as the person to ask for.
I have been storing at Liberty location for years, I have seen many faces come and go, Luby by far is the absolute best !!!! 🥰. She is about her business and keeping the facility upkeep In ship shape, the bathroom always presentable and clean. She is very professional but best of all she has a personal relationship with each tenants knows them all by name and there kids. Each time I bring my child in she has a snack ready for her. Luby is such a Pure soul. I asked one time why are you always smiling and so friendly? Her response isn’t there enough hate and negativity in the world, you know laughter and a smile can start a change. We don’t know what people are going through we just need to put a smile on there face so they can forget any endvours they may be going through why not spread positive energy there way? Absolute amazing young lady she is. Lesson I’ve learn with her let go let God🙏 Luby God bless you and your loved ones always -
This is the most pleasant storage place I have ever been to. There are two young ladies there one name is Laranda and Luby. These young ladies are courteous and so helpful they took there time to explain everything to me and went over everything with me. They showed me the difference in the units. The place is very clean and it was a pleasure dealing with these young ladies I’ll make sure to recommend this storage place to friends and family.
Laranda was extremely professional, helpful and made sure my every need was taken care of. After a terrible break up I was forced to move immediately and had to put my things in storage. I may have had a bit of an attitude however laranda was not effected at all and remained professional and helpful the entire time. She was definitely the highlight of my day and even my week. She is invaluable to your company and because of her I’ll never use another storage company EVER!!!
Just want to address that today I decided to rent a unit at Safeguard in Jamaica. Elizabeth & Manoushka was so courteous and helped me by taking me thru a tour and showing me there facility. Have to truly say my experience was so good I would highly recommend them great job ladies I appreciate doing business with you.
Oh my goodness! This place is amazing and the customer service was just excellent!! I was so worried I wouldn’t be able to rent anything or fit my things in a small storage but Ms. Laranda and Ms. Luby were soo helpful getting me the right size and even other accommodations for things around the city. They definitely need a raise for all their hard work!Thank you Safeguard Self Storage Employees! Love you all!
Let me start with this , many people act quick to post a negative review may it be accurate or not. I’m not a tenant yet but my dad is. Luby was so generous and persistent having may dad move in earlier then needed because of a promotion that was limited for only 3 days which was a free lock as well as the first 6 months at 20% let’s keep it real what company wants to give anything free and advertise it. My father was forced to leave his apartment and did not have the means to do until he received his social security check, but Luby an Angel made it affordable and possible. My dad went in to sign the lease and was greeted by this Angel and her staff Liz and Laranda which you can see the unity and professionalism in all 3 ladies. Thank you Luby for making a sad ordeal such a smooth and positive one! Luby is so motivational she sees the bad of any situation in a positive view! Preach Beautiful don’t matter anyone turn your light off.
Aside from them not answering the phone . My experience has been nothing but pleasant. I had the pleasure of talking to a woman named Kayla who was quick and efficient with getting me a storage. Very friendly and easy to talk to. The storage itself is clean and free of insects. Overall Im happy with my storage.
Ms. Luby is a professional...hardworking and very kind in addition to being patient with her customer...She really helps her customer and she reviews all of the details to ensure that all of the information is understood...plus a warm personality...she is just wonderful...
IVE HAD A STORAGE UNIT AT THIS PARTICULAR PLACE FOR MANY YEARS, BUT I MUST SAY AND GIVE A SHOUT OUT TO LUBY AT THE JAMAICA LOCATION.IVE DEALT WITH HER OVER THE PHONE AND IN PERSON AND I MUST SAY THAT SHE IS THE MOST PLEASANT PERSON TO DEAL WITH 1OO PER CENT, SO ITS ALWAYS A PLEASURE.I COMMEND HER FOR BEING THE PERSON SHE IS AND I HOPE THAT SAFEGUARD REALIZES THAT SHES A GREAT ASSET TO THE COMPANY.
Luby was extremely informative,friendly , professional and the most hilarious upbeat individual Ive every had the privilege of meeting in a storage facility, clearly she loves her job and tenants, she knew 3 of them by first name basis very rare in certain places, but luby on point assisted us all gave full attention and jokes while we waited she made us all feel special, you guys need to hire more Lubys in you facilities awesome awesome
The worst customer service experience l had for the beginning of the year. I rented a unit at this storage facility to store some extra goods because I don’t have enough space at home. I paid online, got my receipt and went there to check in. First there was no greetings when I entered the front desk, there was a customer before me, after she was done, the front desk agent took the renting receipt from me, looked at it and put it on the side, then she called the person after me, we were a few feet apart. I didn’t bother. After that she answered 2 calls, finally she moved away to the back. Obviously she didn’t want to help me. I was there for at least 20 minutes. I just reached over my paper, grabbed it and walk away. I don’t know her and she doesn’t know me. Sometimes people have animosity towards others without knowing why. I called and canceled the following day. I didn’t want to meet this nasty person again. I don’t have time for wickedness.
My experience at Safeguard Self Storage on Liberty Avenue has been excellent! The staff is friendly and the facility is spotless. Luby, the person I spoke with, was very knowledgeable and SO helpful. She was very professional and efficient and answered all my questions thoroughly. All in all, just a wonderful experience! I will recommend this facility to everyone I know.
I had an excellent experience at Safeguard Self Storage. I was served by Luby, and she provided me with exceptional service. She was very friendly and professional. The entire facility was very clean, and organized. from the storage rooms (I saw several before making my selection), to the reception area, Including the front of the facility was very clean. I would definitely recommend this place. Thank you Luby for a great experience.
Luby provides an extraordinary service , not only did she make me feel welcomed i felt like family, some what like Cheers, where everybody knows you name vibe, guess I should my age lolLuby is an amazing asset to the company as well to this crazy world we live in, she is such a positive individual ❤ she turned my frown upside done, I was in a funk and I left with such a positive vibe, the facility is amazing its clean especially for the location its located at, she has the place smelling amazing she loves her job and team, advised me that I will receive the same from her assistant manouka hope I didnt spell it wrong! She deserves a promotion 👏 thank you beautiful!
I dont usually leave comments about a business but I felt it was necessary to give credit where credit is due especially after the wonderful experience I had with the staff. The young lady named Luby who helped me with my unit was so friendly and funny. She was able to recommend the best options for me that worked perfectly with my budget. I highly recommend this SG location to anyone in search for a storage service. Just ask for Luby and she will guide you in right direction.
The building is super clean. Prices are better than other storage companies I have visited. And dont let me get started on the staff . The manager Luby is by far the funniest most knowledgeable person I have ever met. She had be laughing from the being and until the very end of my singing the paperwork. And the assistant manager Manushka was so sweet and attentive and also very helpful. I feel super safe having my items here. Go tent . You will not be disappointed
Had a amazing experience with this company from the day I came to look at a unit with Lakey until moving in day with Manouchka, she made the experience seamless and was tremendously helpful and polite in helping me with everything I needed. She explained and guided me in what I was looking for.10/10 would recommended to anyone looking to store their belongings.
I had my stuff with safeguard self storage for many many years until I was able to take it out bc I had finally moved into my new home .what I can say is the place is very clean,neat affordable resonable safe is the best word to define my storage unit at the time. Employees was very helpful they explain everything to you assist in anyway they can and the employee I connected the best with was Luby she was not only super sweet and funny and honest she was always on top of her job she reassured me my property was in the best hands if I was ever late she found me contacted me and she help me in every which way she could so I could get back on track ..Im forever grateful to her and safeguard storage.
I was so nervous about getting a storage unit but knew I really needed it so I purchased a unit online. When I came in Lakey was very helpful, informative, and patient. Im so glad I chose this facility and so glad Lakey was there to help me through every step of the process. I will definitely be referring this place to others. Thanks Lakey!
Total reviews rating 4.8
199 Reviews for Safeguard Self Storage 2023:
Review №1
2022-05-04It was such an honor getting serviced by Luby. I had a last minute circumstance and she was able to assist with such an amicable spirit. She was very organized, passionate and diligent. Her patience was unmatched as I had thousands of questions and it was already past closing time. I would recommend this storage facility to any one in the New York region in need of great service and of-course a safe place for their prized items.
Review №2
2022-03-02Luby was amazing. She explained everything in detail. Made sure that I understood everything that needed to be known as a rental unit user. She was able to explain with understanding any questions that I had. Her customer service skills are awesome.
Review №3
2022-06-29Luby was amazing. She went over everything in great detail and made sure I was completely satisfied. She also took her time going over my options ensuring I would be completely happy with my choice. It was a pleasure to be serviced by her
Review №4
2022-01-21Luby was an absolute pleasure to work with! She was so helpful, super friendly and courteous, professional, and gave great advice about the best unit to accommodate my belongings. She even called me after I had already reserved my unit to let me know about a special promotion—the best!
Review №5
2022-02-24Luby was wonderful! She was very attentive, personable, and diligent. She worked with me to find to best unit for storing my belongings while being mindful of my budget. Greatly appreciate her help!!!
Review №6
2022-04-12Im late and all but I promised to give a review. I had this storage unit almost a year and 1/2 &may go back every season to switch things out. So I dont go often but when I do all the receptionist stick out to me and are always helpful. The one that helped me this time because I just can never get my lock right is Lubi (I think that is how I spell it) shes mad cool and helpful 😎👍
Review №7
2022-07-07The people working here are very professional and helpful. My reps were Yolanda, Ruby, Tianna, Michelle. They take the time to answer all your questions and are respectful to customers. They do everything in their power to make you feel welcome and comfortable, without trying to upsell you. I’ve been with them for 8 years. I highly recommend them!!
Review №8
2022-06-24Im always reluctant to use these services, unless I absolutely have to. This time, I absolutely had to, but Luby made it a very pleasant experience. She was patient and answered all 200 questions I had. We know things happen, but Luby gave a peace of mind, and tried her hardest to assure my items would be kept safe. Because of her professionalism, if I had to, I would definitely work with her again, and come back to this location.
Review №9
2022-03-30I legit love Luby , she was so helpful in so many different ways . She is very respectful & her energy is wonderful . She helped me in less than 10 minutes, I recommend when coming in Safeguard that you ask for her. I’m so happy I picked out this unit space !!
Review №10
2022-04-07Luby is amazing first of all she helped my wife . She had such an amazing customer service that I came in couple months later for my own storage.I totally understand now why my wife couldn’t stop talking how great Luby customer service was. Thank you again for your help