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Phone: +1 516-806-6259
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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Total reviews rating 3.6

91 Reviews for Safelite AutoGlass 2023:

Review №1


DO NOT GO HEREI asked to get my car window fixed back in the end of May and they said I would need a special order because the window is laminated. I had no problems with that so I gave them the go ahead. They said it would take a week so I thought seems fair. But then a week turned into two weeks to eventually a month. I called every week for an update and they always said that they couldn’t get in touch with their warehouse but they’ll call me back. Never got a call back. At some point they said they’ll have to contact the dealership directly so I said okay how long will that take, they said maybe a few days. I said sure. They never contacted the dealership. So instead I called someone I should have gone with before. They were not only cheaper, but they got the glass within 24 hours of calling and fixed my car within 48 hours of calling. Funny how they were able to get it done faster than SafeLite. Super unhelpful. I would give this place negative stars if I could

Review №2


After getting a very bad experience with a local glass shop I went to safelite. It was easy to make an appointment the staff was professional and knowledgeable. Their pricing was a bit high but I was told to go online to get a coupon. This made the pricing while still a bit high , very competitive. The only problem was timing, they couldnt get the glass at a time that worked for me and unfortunately with a twenty dollar upcharge for mobile service this wasnt going to work for me.

Review №3


Completely awful. I had two small cracks. I went in there for repair and went in the waiting area. A teenager comes out and says they fixed one and would not attempt the other and to replace the windshield. This is after i was charged over 200 in repairs and labor. I guess this is the scheme to buy one of their windshields. Dont go here. Complete waste of time and money.

Review №4


Horrible experience. After numerous reschedules they never fixed my windshield. They came to the first appointment saying the side molding was missing. Made a follow up appointment for the next day and no one showed up. Made a manual appt for a few days later and still no one showed up. Then made an appointment at the bay shore location a week and a half later only for them to have a scratched windshield and rescheduled. Rescheduled a final time with the tech informing me to meet him at the Bethpage location due to rain only for them to tell me the wrong windshield was picked up which I don’t understand why the bethpage location would be picking up my windshield when I made the appointment at bay shore. After that point I used another company who replaced my windshield within 24hrs. My claim was made on the 8th of the month. There was no reason for this to take numerous appointments.

Review №5


Horrible experience! Avoid this Safelite auto glass! I needed the windshield on my 2019 BMW X3 to be replaced and they did a real shoddy amateur job! They scratched the paint on both the upper corners of the hood, the glass was so misaligned that the VIN number was partially obscured, the top rubber trim was wavy throughout, and finally, its leaking from the top center. All trust lost here as the skill set at this SafeLite franchise is far below acceptable. I brought the car to another SafeLite in Freeport with better reviews and the repair (now repairs) were corrected and covered by warranty. Unfortunately, I cant rate this place zero stars.

Review №6


I cant believe how fast and wonderful they were at safe light they replaced the glass on my wifes car it was done quickly efficiently and they efficiently and there are no problems I would consider using them again and againI cant believe how fast and wonderful they were at safe light they replaced the glass on my wifes car it was done quickly efficiently and they efficiently and there are no problems I would consider using them again and again

Review №7


Unprofessional and rude. Especially, being an assistant manager. Should be better trained on how to talk with customers. No signs anywhere stating anything about “ must wear a mask “. Will file complaint with HQ and Geico.

Review №8


Completely awful. The worse place 3rd time appointments never done

Review №9


Good experience taking car into shop for repair. Got early appointment in morning following small windshield crack which occurred previous afternoon. Got there 15 minutes early. Was out the door in 35 minutes. Repair is fine. Only slight disappointment was that I had to take car into shop for repair. When I went on line to try and schedule repair person to come to my home there was only one slot available in next 5 days and that time did not work for me. Advertising campaign highlighting how Safelite can easily be scheduled to come to customer location seems a bit disingenuous.

Review №10


Very easy experience! They weren’t too busy and was able to take care of me before my appointment. My windshield was really chipped up so I replaced the whole thing. They take my insurance so I paid nothing out of pocket. Waiting room is very spacious and the employees are friendly and very informative. Overall I recommend this location to everyone

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