Sals of Smithtown in Smithtown
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Smithtown, Suffolk County, New York, US
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Site: https://www.salsofsmithtownmenu....
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–9PM
- Saturday:11AM–9PM
- Sunday:11AM–9PM
Very disappointed. I’ve been supporting this pizzeria from the first day they opened until today. Called to let them know my delivery was cold because it was almost 2 hours until it was delivered. Gentlemen on the phone was so rude and told me I should of picked it up myself . He didn’t even let me speak to let him know that the reason I couldn’t is because I have infants at home and wasn’t going to take them out at 7 pm to pick up a pizza if they offered delivery. He hung up the phone on me. Never again, customer service is everything.
Found this GEM a couple of months ago. The pizza and food here is AMAZING. The owner and staff very professional. They make you feel like your at home. They all know you by name. Tons to choose from in the pizza showcase. Everything is always fresh and delicious. This is definitely our go to spot now. Thank you Sal and staff for being awesome at what you do. The big Mac pizza is a must try.
Ive lived in the city and have had my share of pizza. I travel for work and I am constantly trying different pizza spots throughout the tri-state.Clean spot with friendly staff.Ordered a 2 regular slices. Thin crust pizza, with an airy crust, not overly sauced, no flop.....wow.Definitely impressed. I live in south shore Nassau and will be visiting this spot anytime I have work out here or even when I needGreat pizza, definitely give it a shot.
I called an order in earlier this morning for pickup at 4:30 and spoke with the owner and he was nice at first but then a few hours later i called back to change the time of my order and the owner for no reason told me he was gonna crack my head open with a bat. I will never be coming back to sals pizzeria the food may be good but the owner is something else. Ive already seen bad reviews saying the owner has cursed them out over the phone because one of his drivers was speeding through the customers neighborhood when their were kids outside. I do not recommend sals as your weekly pizzeria spot.
Pizza looked good. I loved the variety. Unfortunately the guy who was taking the orders was handling money, touching the pizza with his hands for the orders. No mask and I never once saw him use sanitizer or wash his hands in between touching money. Gross. Will never go here again.
Guy who answered the phone has great customer service skills. I ordered a pie with a lot of toppings and it was a bit complicated - most people would probably get frustrated and be rude but this guy was patient and happy to take the order. He also said the pie would be delivered in 30 minutes and it was in fact delivered in exactly 30 minutes. On top of the great customer service the pizza was delicious. This is my #1 local pizza place from now on.
Sal’s Pizza is our go to place for pizza and garlic knots. Their sauce is light and flavorful and the cheese is melty and delicious. Their garlic knots are a nice size and garlicky, doughy delicious. We recently tried their zeppoles and they were hot, crispy and covered with lots of powdered sugar (which is how I like them!) I highly recommend Sal’s if you’re looking for traditional pizza and even some non traditional options like cauliflower pizza.
We LOVE Sals pizza choices along with his food and salads! Always keeping our staff well fed! Very flexible and will customize for the Keto crowd! Cauliflower pizza is the bomb with ala vodka sauce and also chicken parm. So glad to have him close by. highly recommend!
Sals is a hidden gem! Im a +2x/week guest! The food is terrific and Sal & his team focus on offering the best Pizzas & Italian meals, made with love, at great prices. They offer a wide variety of specialty slices (my favorite is Chicken Parm) and full meals, like grilled chicken over pasta with Fettuccini sauce; absolutely amazing taste and oversized portion! Another favorite of mine is the Chicken Parm roll...simply divine, and you wont be hungry again hours later! Best of all is Sal, himself; a good man that treats his dining guests like family. If you are looking for great Italian food at a very fair price, you simply cannot do better anywhere near Smithtown. Give it a try. I guarantee you will return!
Stopped in with my wife for lunch today and we both had the pizza and soda combo.The pizza was excellent and the two young men who served us were the nicest guys you could ever meet.They offered us soda refill and they were very courteous something you dont see very often anymore.I live 15 minutes away from here but willing to travel to have their great food and excellent service.My visit was Saturday July 11th.
Total reviews rating 4.6
92 Reviews for Sals of Smithtown 2023:
Review №1
2021-12-21This 1st time experience at this place started ok. I arrived and the pizza looked pretty good (I was not greeted). I ended up getting a Buffalo slice. I left and began eating while driving because I came on a 30min lunch break and my job was 7 min away one way so it took me 30 min total time to get there, order and return. About 5 min and into my 4th bite I got something hard and it was a HUGE bone. I also noticed the pizza smelled like lamb and I could finish my lunch, I had to throw it out. I gave 2 stars because I was unable to give the store a chance to address this due to time. In regards to the slice itself it mostly was very spicy so there wasn’t any flavor to enjoy. I have a pretty high spice tolerance and this slice had my entire mouth burning. The portion was bigger then most places but I couldn’t take more then 1 bite after I got that bone. A bone in your pizza is simply unacceptable. I went here for the 5 stars on google and had the worst experience ever. The short Italian looking guy who helped me also looked mad or upset just not joy at all but he was polite and wished me well as I paid. I did feel uncomfortable while waiting to order just from the Ora this guy gave off. Never going back again.
Review №2
2022-04-25Sals of Smithtown on Terry Road has delicious food and their service is friendly and efficient! My favorite slices are the chicken caesar and ravioli. The owner Sal is a great guy. 5 stars!
Review №3
2022-04-14Came here for the 5 stars and to see whats all the fuss about Sals of Smithtown. I ordered a vodka chicken cutlet hero with fresh mozz. It took 45 minutes to make when I was told 25. Thats not the worse part. They give it cold as anything and the fresh mozz isnt even throughly cooked. I never really write reviews but thats not cool.. they didnt even have garlic knots made??? What kind of Pizzeria doesnt even have knots?? Definitely a big let down 👎
Review №4
2022-03-24First time being there. Alone with five kids. The staff is so nice! My husband has an exterminating company and I’ve met a lot of restaurant employees. The way they all treated us was awesome. Their plain slice was so good. My kids were obsessed with their garlic knots and the salad I had was very good. I definitely recommend this place!!! Thank you staff at sals for being so accommodating to us and kind.
Review №5
2022-01-18I have been living on Long Island my entire life and have tried many different pizza places throughout the Island. And I can officially say that Sals of Smithtown has to take the clear number one spot! The owner and all of the employees we’re very well mannered and the entire vibe in the pizzeria was very exciting. The pizza was phenomenal and the options that he had like the garlic knot sliders are something I have never seen anywhere else. The menu is huge with many different options and I’m definitely going to come back out to Smithtown for some more good food!
Review №6
2022-03-23Issue 1- This place is listed on door dash but apparently they dont honor door dash and instead of letting the customer know, they cancel orders without explanation.Issue 2- after cancelling said order with no notice... I call back to place the order with the intention of picking it up.. turns out they didnt even have the pizza we wanted.Sooooooo... order placed on door dash- cancelled without letting us know. And the pizza wanted- was out. My takeaway from this... Sals Of Smithtown is really bad at customer service and communication. What do I know... only have 25 years of customer service under my belt...But carry on Sal.Edited 3/23/22- to the Owners who responded to my friend before me... Dont start lying now. No one was cursed out, the restaurant was called over a recorded line, plus there was an office full of folks who heard the convo... no one was cussed out. Try again.2nd Edit 3/23/22- reporting and/or deleting reviews you dont like- doesnt make you look better. Put your big boy underwear on and handle it like a full grown business.
Review №7
2022-05-20They have a variety selections of pizza. We had the best pepperoni pizza and it was freshly baked. SO GOOD!
Review №8
2022-01-16Great review from my family and I, I think we just found our pizza spot! Keep up the good work and we’ll keep on coming!!! The flavor is amazing, perfectly well done, there’s a nice crisp A1
Review №9
2021-12-01I grew up on Long island, and worked in NYC. Had pizza every where inbetween. With out any doubt, not even close does anybody make a better slice than Sal in my opinion. Not even just one type, Best sicilian I ever had, and my favorite the best buffalo chicken pizza I ever had hands down. No small slices either.Had Sal cater my wifes big Birthday party with various trays. Not just a few but an overwhelming amount of people came up to me and asked where the food was from it was so delicious and amazing. People even said it was better than some big wedding venues they have been to. I agree to that.This is not a fake review, I am a real genuine customer who independently wrote this on my own, and I dont even normally write reviews. I just felt so strongly about this place because it is just that good that it deserves a great review. Sal and staff are always friendly and polite when I walk in, they even remember my name and ask how Im doing. I love that about a real small business. This place is a true gem.
Review №10
2021-11-01We used them for catering in the past and for bigger pizza delivery’s. Food/pizza is always good. Even on the busiest holidays they always deliver in a reasonable time from what they told us. They have a ton of speciality slices/pies to order compared to some local places which is always nice. We order a bunch of specialty and regular pies when we have people over. The speciality pies always go first and everyone raves about how good they are. It’s a Nice change for people from just a regular/Sicilian pie.