Santoras Pizza Drive-In in Depew
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Depew, Erie County, New York, US
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Site: https://www.santoraspizza.com/
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–9PM
- Saturday:11AM–10PM
- Sunday:11AM–10PM
We arrived exactly when we were told to pick up our order, but had to wait an additional ten minutes before the food was ready. The pizza was old which made no sense. Not hot or even warm for that matter, more like room temperature so kinda disappointing. The wings were good. Tried hot and bbq. Both were good. The mozzarella bread was excellent. However, the sub we ordered came in a Picassos pizza sub box, and the sub roll was suspiciously similar to that found at Picassos which we hate. Very disappointing. For the price, youd get better quality with a frozen pizza from tops.
Ive ordered pizza & wings to be delivered on several occasions & have never been disappointed. Today I decided to go with the Chicken Parm Dinner. It arrived earlier than expected, piping hot & absolutely delicious. There was tons of it, so I can easily get two more large meals out of it. Im definitely a satisfied Santoras customer!
Poor experience. I came in as support after all the radio ads. The server took my drink order, my friend’s food order, and then just left without finishing the order. The items came out: drink 1, app 1, dinner 1, drink 2, app 2, dinner 2. I ordered the hand breaded chicken... the “toppings” are not on top but scattered all over the plate, the fries weren’t cook (significantly pale compared to the other entree), and the chicken was over cooked and dark. Probably won’t be back.
I ordered delivery. I was multiple items from my order and on the receipt it said “did not have” on some of the items I ordered and paid for. I did not get any substitutes or my money back. I called then multiple times and no one answered so I left a message in the mailbox and never heard back. High recommend you look elsewhere for food.
Good food...I like that they make their own rolls unlike most pizzerias that use Costanza rolls. I like both but a little more enjoyable when you experience inhouse made food. Although I had a semi-regrettable experience this last week, food was still good but the roll was different & my hot food was cold.
Came in with my family to eat for Labor Day and was appalled at the way this woman confronted and belittled our server Brianna in front of everyone. She is kind, pleasant, and went above and beyond for us and every single table that was filled up before and after us. We will continue to go there as they have great food and good service!
I placed an order for delivery and asked they make sure the menu and extra blue cheese was in the order this time, not nasty tho. My food was delivered upside down, pizza and wings, dripping with oil and so was the menu. Im pleasant and tip $5-$10 everytime. Im sorry I asked them to do their job, maybe theyre mad they have a job. Hopefully nothing was spit on
I just ordered a tuna sub. When I got home I unwrapped it, and it was a sloppy mess. I requested that no additional oil or mayo be on the sub, but extra mayo was on the sub roll anyway. I ate what I could of one half, and threw the rest out. Hands down, the worst tuna sub I have ever had.
I ordered 2 subs and I was very specific as to what I wanted on each. One was fine but the lettuce and tomato was missing on mine. I asked to have them baked, so then you add the lettuce and tomato after. I guess someone forgot. For $25 for 2 steak subs there should be no forgetting. I ordered from there because I wanted quality and do not want to slam local businesses especially at this time. We have ordered from there many times in the past. This time, I was very disappointed.
This was by far the best pizza! The service was excellent, the portions were HUGE! Lots of left overs because we just couldnt eat it all. Very accommodating for getting half a pie done this way and the other half done another way. Wings were meaty and sauce was good and thick. Busy place but I can see why. Service was the best. Danielle you were fantastic! ❤️ The family from Orlando.
We drive 40 miles one way (so 80 miles in total). Once every two weeks to get their amazing pizza and their charbroiled chicken wings. Needless to say. They are amazing and their employees are fabulous as well cant do enough to make sure. You are happy and they all work together as a family. Not just co workers and that says a lot about a business. I am sure who ever reads this gets what I am trying to say lol. Anyways. FANTASTIC FOOD,
Ordered ahead, food was ready when specified. Ordered a large pizza, which was good, 25 med wings which were good as well, and boneless italian baked wings. The boneless wings were hard as a rock. All of them. For the money we pay, be on point. Stop cutting corners with your hiring of kids. I get hiring kids to work at a pizza joint, but whoever handles the boneless wings outta the 20 kids who work there, needs more training, or needs to be fired. Wing box was also leaking grease. Found that out when I got home..
Ive driven by this place many times over the years. I live over an hour away, but frequently drive up to Buffalo to go shopping. And, Sat night, I decided to stop. I looked over the online menu while in the parking lot so that I wouldnt be clueless inside. I glanced at a menu sitting on the counter and menu and prices matched what was online. Pizza was excellent. (My nickname is Dr Pizza, I know my pizza.). I only got one slice, as I wanted to try a sub. The sub was also excellent. Prices were very reasonable, (its definitely a bargain to get a whole sub instead of a half.). Ill be making it a regular stop in the future.
I had such a scrumptious lunch with my friend. All I ordered was the special: two slices of pizza and 20 oz. bottle diet coke. It was reasonably priced and the slices were huge. It actually looked like a small pizza before I separated the slices! The pizza was so delicious. My friend ordered a half steak sub and fountain pop. We had a very nice waiter and left there under $20.00 with a tip.Ill definitely return.
The pizzaria in West Seneca has such great pizza. For me its the great flavorful sweet pizza sauce. Usually we get pizza on Sunday or Monday but last week we got one on Friday and werent sure, but thought something was different. it was a busy Friday at the restaurant. We thing they used a different sauce. Maybe they ran out or cut corners. But we will just order again and hope it was just a glitch.
Great place for a quick bite. Consistency over many years. A pleasant atmosphere to dine in or take out for convenience. Either way you would not be disappointed. I dont do pop/soda but, I do like fizz. Seltzer water did the trick in a pinch so, please carry a sparking water. 😊
Best pizza and wings in town !. Their pizza is so different then everyone else, the sauce goes all the way to the crust I love that! . The sauce tastes homemade and tangy , they use good quality pepperoni , the dough is soft and tasty, they sprinkle parm cheese on top could not be better ! . The wings are never over cooked or dry , the hot sauce has a great taste and heat to them like no one else.
Always liked and enjoyed santoros Pizza since I was a little kid when they only had the original downtown I never had a problem at this location the service is polite respectful and the food is good music is good I really feel sorry that covid put such a damper on bars like this one remember when bands and music was good to dance to to listen to before covid this place was doing it I hope theyre still doing well you wont be disappointed
Update: after I posted this, I finally received an email back 10 days after I submitted my feedback to them. Increasing from 2 to 4 stars.I haven’t had Santora’s in a very long time. I ordered for myself and a visiting guest and our order was not ready at the time quoted. It took an extra 30 minutes when we were quoted 30 minutes. A medium pizza and cheesesticks took 1 hour. We ordered extra sauce on the pizza and there barely was any sauce on it. I wouldn’t normally write a bad review but I reached out to them via their contact form on their website and no one got back to me. Poor customer service.
Our small pizza was so smothered in little sliced green olives, we could barely make out the other ingredients underneath -- pepperoni and mushrooms. Edges scorched black....very doughy and greasy otherwise, especially after it cooled....all those olives totally dominated the taste of this disappointing pie. Not that it mattered much after a young man decided this would be a good time to mop the floor with a strong smelling detergent or cleaning agent. On the plus side, our server was a pleasant, efficient young lady, although she could have offered us breathing masks. She did offer a box to take home three uneaten pizza slices, but we declined.
Went on a Saturday, afternoon with my Nephews Birthday party. The wings were ok but the pizza was just warm and very thin. I was very supervised when three older ladies walked in with a small dog in one of the ladies walker. The waitress never told the ladies that the dog had to go. I, myself told the waitress that a dog in a restaurant could get you shutdown and she laughed at me and said the dog was a Service Dog. This dog was dressed in a little pink coat and came into the restaurant in a basket. My family owns 7 dogs, so we will be bringing our dogs with us on our next visit.
$19 for a very poorly made sub with bread so soggy it was repulsive. As always, the delivery was 10 or 15 minutes late... they told me 45 mins to start with. Why does it take that long to make a sub and some fries? And I live literally a minute away. Ive given this place chance after chance, tried new things, but theres always plenty to complain about.
Terrible slices of pizza, came in for lunch while working it was cold and they were tiny. Got a fountain drink and it was flat. Came back in to get them to warm it up and they said I had to wait until the ovens were open. I waited they put it in then forgot about it. They gave me the burnt slices and off I left. Absolutely terrible.
The food was Good... But maybe the OWNER should learn how to be more nice on the phone especially to people who CHOOSE your place to order...we spent almost 40 some dollars ...we chose to support local...treat everyone well especially when we could of ordered somewhere else...NOT HAPPY!!!
We have been doing business with Santoras for over 18 years. Recently prices went WAY too high. Done with Santoras. They should check the competition. For example: Santoras charges $31.93 for lg pizza + only 15 wings. Ronnys charges $25.99 for lg pizza and 20 wings, and Leos charges $28.99 for a lg pizza and 20 wings! Wow! Better pizza, more wings, and lower prices at Ronnys ....so were giving our business to Ronnys and saving $$ !
Its confusing. There like 3 Santoras all within a small radius of each other. They all have different food and prices and dont take each others coupons. We have tried to find which location is the continuation of the location that used to be in Tonawanda and shut down almost overnight. I have since concluded that this location was apparently purchased by Picassos. They have wings like I remember Santoras wings being, but their pizza is Picassos Pizza except sliced into normal slices. Was disappointed. Also got Chicken Fingers that were great and they give you a TON of fries with it. Well worth your money there, but if you want Santoras Pizza this is not it.
I once wrote a 5 star review because I do think they have the best pizza however they are so inconsistent it is not even funny. I just ordered a pizza that literally has no sauce on it and it looks like a pizza you get in the frozen section... the last time I ordered the same thing (only a week ago) and it was amazing...
Total reviews rating 4.4
199 Reviews for Santoras Pizza Drive-In 2023:
Review №1
2022-07-01This place is awesome!! We always stop here when we visit the Buffalo area. Our waitress Kim was the best!!❤️❤️❤️ she was very attentive and on top of things! Our pizza 🍕🍕🍕was excellent with a puffy crust! We also had chicken wings 🍗🍗🍗 which were very good! Our antipasto salad 🥗🥗🥗 was above and beyond loaded with meat, cheese 🧀,olives 🫒🫒🫒, onions 🧅 🧅 , peppers 🫑 and peppercinis 🌶 !!! Unbelievable! We also had an Italian sausage sub! Very good but a little spicier and thicker than the last time we were there! If you’re in the area, you must try Santoras pizza!! Many fine foods to try there!!
Review №2
2022-02-20Our pizza and wings were delivered in about 45min. Just as promised and it was like they just came out of the oven. Nothing better than fresh, hot, and taste food delivered to your home. The pizza was cooked to perfection. Just the right amount of crunch to the crust, and ingredients cooked to perfection. Our wings were just as taste and cooked perfectly. Santoras, Our Friday go to family night.
Review №3
2021-07-18Ordered food from here which consisted of a stinger sub. Completely dry no onions not chopped up absolutely gross. Ordered through door dash so payed even more cause they don’t deliver this far. I called the restaurant to tell them about such a monstrosity and they didn’t give a care in the world didn’t want to hear anything only said ya deal with door dash and hung up the phone, they also lied about who on the phone was a manager etc. Will never be back after being a loyal customer for 15 years cya ✌️✌️
Review №4
2022-07-07Never had a problem before. But today ordered a chicken finger bbq pizza with blue cheese base. And well, its bad. Theres no bbq on the fingers and no blue cheese base. Which makes it so dry, you have to wash it down with water. Ive never had a problem before. But today will make me think twice about ordering a chicken finger pizza again. So sad.
Review №5
2021-06-18I spent over $50 having this delivered and it was worth every penny! The kitchen Sink with some extra meat added. Amazing! Sause was delish and everything cooked perfect!Suggestion: add a Meat Lovers option :)
Review №6
2022-04-26My parents and I live in Denver but we always come to Buffalo to visit family. It is always a tradition to go to Santoras for dinner the first night we arrive. It has been a tradition for many years. They have the best pizza and wings!
Review №7
2022-07-1010/10 do NOT recommend. The manager is absolutely terrible and one of the rudest people i’ve ever met. She is so rude to every employee there and only cares about herself and her boyfriend who works there.
Review №8
2022-01-25This place has amazing pizza and breadsticks! They have the best breadstick around! I will definitely be ordering from here all the time now. Get your pizza from here if you live in Depew/West Seneca.
Review №9
2021-11-23Hard to beat Santoras pizza 🍕 😋. I used to live in the Buffalo area and we had it often. Since were in the area we stopped and got one.
Review №10
2021-10-23Great pizza and wings! Would go here again!