Takeaway
Yes
Scoops Ice Cream Shoppe in Cicero
Categories
Location on the map
Cicero, Onondaga County, New York, US
Service options
Delivery
No
Highlights
Great dessert
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 315-288-5003
Site: https://www.facebook.com/Scoops-...
Site: https://www.facebook.com/Scoops-...
Opening hours
- Monday:3–9PM
- Tuesday:3–9PM
- Wednesday:3–9PM
- Thursday:3–9PM
- Friday:3–9PM
- Saturday:1–9PM
- Sunday:1–9PM
Comments (199)
Always a great time, everyone is so polite. Its been pretty busy lately, but the wait is well worth it for the ice cream.Left this review a bit ago and they are still great! The wait is long, but worth it!
3 kiddie cones (two hard and a sherbert) and two deluxe sundaes = less than $18.00. Win!! The regular size sundaes were generous and I couldnt finish mine, despite its deliciousness.
We have been going here for over 35 years. It hasn’t always been called Scoops but you get the point. We are extremely loyal customers. Last week I ordered a kiddie size managers special sundae and received it without issue. Tonight my mom ordered 2 of them and was told NO. The employee said the managers special sundae comes in 1 LARGE size and she was forced to order it if we wanted this exact sundae. This makes no sense! Why can’t you order any sundae in any size and just be up-charged for toppings accordingly? Additionally the person who made both sundaes forgot the nuts even though my mom asked for them. So 2 $7 LARGE Sundaes later with No nuts! You should not be forced to order a sundae larger than what you want to eat. What a waste. Any sundae should be able to be ordered in any size. Management please explain to me the issue. You are about to lose extremely loyal customers.
Hard to choose your creamy treat with so many flavors. Oh my.
Ice cream and service were awesome. Great flavors and sundae options. Line control was not so good. Didnt know to step to one side of window after ordering or when my order was complete. Also someone cut in front of me because her kid dropped their ice cream and my order was out on hold to help her.
Very good ice cream. Workers are very nice. Location is clean. Definitely will be back
Our fancy sundaes were each seven dollars, but you get a lot of ice cream and toppings for the price! Live music was a fun touch.
Great experience! Huge selection of ice creams - Today we tried Cannoli flavored and it was outstanding. The staff is very friendly and the prices are more than reasonable. We greatly appreciated the cleanliness of the interior and outdoor seating.
My sister and I absolutely love Scoops every time we come to Syracuse!! I got Cannoli Ice Cream with Whipped Cream Hot Fudge and a Cherry🍒My sister got Syracuse 46 which is their specialty it consists of Chocolate covered pretzel balls in the Colors of CUSE with yummy fudge and Ice Cream🧡CANT WAIT TO COME BACK!!
Loved the chocolate and vanilla twist in a waffle cone
Looooooove Scoops!! This is the best Ice-cream place! Portions are HUGE, prices are great and staff always friendly and very helpful. Recommend this place any and everytime someone asks about getting some ice cream.
The ice cream was good. Nothing too extravagant, but everyone in our group like it! The best part about the night was the band playing out front. Everyone was able to listen and enjoy some ice cream in the summer heat. My kids loved it! -> Family Friendly. There is seating indoors/outdoors. They also have dairy free options.
A very nice ice cream parlor to stop at. Ample outdoor seating with umbrellas over every table and indoor seating as well. They feature Perrys ice cream with plenty of flavors as well as soft serve vanilla, twist and black raspberry. While we were there the owner came out to survey the tables, making sure everything was clean. Very pleasant experience.
Live music, food truck on site and overall atmosphere really made it like no other ice cream shop weve been to. Medium soft serve ice cream was huge and any shake flavor is a plus. Staff very friendly! Overall great spot!!
HUGE servings, one scoop of hard ice cream is the size of a snowball. You think they cheese out on getting ice cream all the way down the cone? No way, its to the very bottom. So many options and very good prices. Plus, unlike many other ice cream stands in the area they accept debit and credit cards! I had the southern apple hard ice cream and it was beyond delicious.
The place had a wide variety of icecream available! I had the cookies n creme sundae and it was delicious! Definitely looking forward to going back next year (they close Oct 1st). The band and food truck on Friday nights is an awesome idea because theyre also supporting other local businesses and music groups! Keep it up and dont forget to set up more jeep nights!
Friendly service with a smile! The owner is always out talking with guests and wiping down tables; he takes pride in his business and it shows! A lot of great flavors to choose from! The only downfall is they could use more parking, drive slow when entering to avoid hitting children or pets. The seating area is roped off but the driveway is narrow as patrons walk to their cars.
Good ice cream fair prices.
First time trying Scoops, we were very happy with our visit. Good selection or soft and hard ice cream. Nice sitting area outside as well as inside. The renovations they have made look great.
Love the selection of hard ice cream, they sell Perrys, and have some exclusive flavors you cant find in stores. My favorite... Queen of Hearts dark chocolate ice cream with raspberry filled dark chocolate bits and raspberry swirl.
They were busy for Ice Cream Day ( Sunday the 19th) but were out of my fave flavor, grasshopper pie, we spoke to owner & he apologized for being out of it. He said he was out of 5 flavors.
Didnt have the goods myself. My wife had the ice cream she said it was good. Other patrons seemed to be enjoying their cones.The only thing that made me unhappy was the couple that sat in their Ford escape idling their car so they could have their cone in the cool whilepolutk g the planet. Way to go idiots!!!!!
I am so happy this location is opened again. They have a wide variety of flavors and ways to eat ice cream. Shakes, sundaes, soft serve, hard serve. All you can ask for in a ice cream shoppe.
Scoops has the best ice cream ever !! Its so creamy .I wish I had some now ..The service was great ,the ladies were efficient and friendly. Ive tried many ice cream shops ,scoops its the best !!!!
This place has the best chocolate sprinkles!!! Serious thats why I go. Ice cream is good too! They also take credit cards. I say this because a lot of ice cream shops only take cash.
Offers GF and Dairy Free options. Has Square Reader for credit cards. Offers Perrys and Upstate ice cream and a wide selection of desserts. Good prices. Specials on Facebook to see whats up. Has indoor seating as well as outdoor to get away from bugs!
Came here because of the good reviews. If i was to rate the service, experience, and employees, i would give 5-stars without a doubt. But the ice cream was average, so i am giving them an average star rating.
A summertime favorite. Great ice cream for the family including the pup sundae. Live music
Amazing ice cream, customer service is the best Ive ever had! Definitely the ice cream spot I will be bringing all of my friends too!
Love that they offer so many dairy free options! My son is severely lactose intolerant and now we have a place to come where he can enjoy ice cream too!
Stopped to purchase ice cream. Service was very good, price was reasonable & Perrys ice cream was delicious 😋
Great Selection, friendly service !
Great ice cream many flavors, wish they had chocolate peanut butter twist
Great night live 3 piece band wi the popular tunes. Hoffman hot dog truck. Ice cream was excellent. Highly recommend.
The best ice cream ever.Reasonbly prices, generous portions,fast & friendly sevice! I love going there, always get the toasted coconut icecream, dipped in chocolate.
Great customer service, awesome ice cream!
Friendly, pleasant atmosphere. Good prices. Even had a live band on Friday night. Lots of people hanging out, enjoying a beautiful summer evening in Cicero.
Good Ice cream, prices
It was our first visit and we loved it. Staff was very kind. Prices were reasonable and the ice cream was very good.
Amazing little ice cream stand. Nice and quick staff and an absolutely huge selection of ice cream. What more can you ask for?
Ice cream was great! Good value and good service. Lines set up for social distancing.
Lots of options with ice cream and soft serve.Try Jack of Hearts ice cream.Very good
Awesome ice Cream, Large Portions, Great Prices. Owners are the Nicest people. Treat the Customer so Well !!!
The best ice cream place in CNY. No competition. My familys favorite for sure.
I personally know Joe, the owner great guy, the ice cream is easily the best in the area!! The selection,seating,and menus are awesome!!Only place I’ll go for ice cream.
I think theyre over priced compared with other stores. Plank Rd is the best priced around.
Love Scoops!!! Delicious flavors!! Waffle cones are yum!
Lots of choices of excellent icecream. Plenty of seating and additional parking in rear. They take debit and credit cards too.
Its not bad, its really no different than any other ice cream place.
Great ice cream, even better service! Absolutely loved it!
It was really nice that the owner came to all the tables and thanked people for coming there. And the ice cream was delicious.
Best ice cream around hands down! Thank you for all you and your family do🙏
Very good ice cream. Staff was awesome. Bathroom was spotless. Will definitely be back there for our ice cream.
Friendly, safe and clean. They serve good ice cream.and also have dairy free ice cream.
Great soft serve- rich and creamy. The staff is very friendly. Lots of seating- with both indoor and outdoor options.
Best flavor selection, the staff is friendly and they dont skimp on the serving sizes!
Family friendly, clean, and nice employees. Manager and/or owner always checks on guests to see how everything is. I’d recommend this place!
I like bringing my grandchildren here.. Its always a friendly atmosphere.. Good ice cream too...
Good-sized servings at a reasonable price. The owner greets you and makes sure everything is good almost everytime Ive been.
Delicious ice cream and wonderful people. Definitely my favorite ice cream shop in the area!
We will make the drive from manlius to here everyday! I love this place, great ice cream great price and a great cause.
Great place for ice cream! Try the Lemon Sorbet! Real good!
Love it here! One of the few places with dairy free options, and the staff are always super quick and attentive.
This was some good soft serve icecream. Loveeeeed the fact that they had a little store to go inside to eat
Even the kiddy scoop is huge! The prices are wonderful and they have an inside air conditioned room for those that dont like the heat
I had the best peach ice cream. Try some...go on close your eyes and see what I am saying. Wow that good!! 😘
Enjoyed their last open night of the season recently and a bonus of a concert by local artists. Visited with a friend.
One of a handful of scoop shops to occupy this address in the 20 years I have lived here. Theyve made the most changes. Tonight they had live music and Bob Barkers food truck. I like it.
Great list of flavors, tastes good and great service.
Excellent service & super Perrys ice cream.Friendly service & very comfortable seating!
Delicious! Great flavor choices, great prices, great service
Great ice cream. Good prices. Nice staff.
The serving size of a scoop is a softball.. Its the best around!! Great place and great people..
I love their varieties of ice cream
Friendly service, good size portions! Always a good night when you visit Scoops 🍨
Very good ice cream, I had the berry ice cream, it was two flavors together, it was so good.
Cant wait to bring my daughter for their dairy free gluten free Lemon Raspberry Swirl ice cream
Great selection of flavors and different specialties, awesome, friendly service. Had a great time!
Nice sized ice cream for the price. Staff is friendly.
Best ice cream around ,staff very friendly, clean seating area
Good ice cream but if your getting a split get hard because they Dont have strawberrys
Great experience! Wonderful ice cream and even better service.
Fresh ingredients! Great service. Hot bikes and Cars always rollin by
Great service and delicious ice cream! LOVE the berry twist.
Great shop, friendly staff, lots of flavors to choose from. Cant go wrong!
Ice cream is very good. They take credit cards!!!! Thats huge! Very clean and friendly.
Great place to enjoy a Friday night drive and ice cream.. do not miss it...!!!!
The motorcycle club has stopped here before. Great night for a personal ride with the girlfriend and ice cream as a destination
Huge variety as well as the convenience that they take cards!
Best place to get ice cream. Had one today. Yum!!!
Quick Service, a great hot fudge sundae! Very nice place.
Great ice cream options at an affordable le price.
Scoops is the best place in town for ice cream! They even have non-dairy options that are incredible!
Best Ice cream ! Tons of flavors and friendly atmosphere.
Excellent as usual!Love Scoops best ice cream in town
Milkshakes,are runny.Taste just like milk.These people have no idea how to make a milkshake.Vickies is way better and more choices.And a lot better prices.
Nice atmosphere, decent selection of flavors, lots of outdoor seating, and live music regularly!
Nice new design; Perries Ice cream is delishes . Air condition lounge.
Delicious ice cream, great service, and amazing live music.
Love their raspberry twist soft ice cream!😋
Great ice cream! Really did a stand out job remodeling as well!
Great service, staff was pleasant, and the ICE CREAM IS DELICIOUS !!! SCOOPS ICE CREAM SHOP IS THE BEST
There milkshakes are the best please stay in business unlike the last place keep doing what you do and stay cool.
Awesome guy walking around asking how we are doing and seeing if we are all good and Cleaning up the seats and tables being very kind
Good ice cream and good prices you cant go wrong
Great place. Best ice cream
Great customer service! Best ice cream in the cuse!
Great choices includes GF great atmosphere indoor seating too!
Great place to go for a cone - all the usual and familiar choices. A nice treat for sure.
You get your monies worth of good ice cream live music was great
Great ice cream shop. Generous helpings and reasonable prices.
Great ice cream and great people, we will be going back
They have gluten free smores ice cream!
Ice cream & service is very good.
Very friendly staff, good prices. The whole family love coming here!
Great ice cream and wonderful service
Delicious ice cream. Could use some chairs in the back of the house/shade.
Huge ice cream cups, love this place!
Clean place, nice to have an indoor eating option on the extremely hot days.
Delicious ice cream, friendly service!
Absolutely the best in customer service and price! Doesnt get any better than Scoops!
Delishous
Yumm. You never walk away hungry.
The place was over-run by dogs, Why do these stupid people think that its ok to take their dogs to a place where food is served?
Soft serve is so creamy. Nice ice cream stop.
Great soft serve and Perrys hard ice cream
Banana split is everything! Also loved seeing Stephen Phillips sing
Great place and owner greets every person. Customer service alone makes Scoops worth it.
Best ice cream on the area
Great service and ice cream!!
Great ice cream. And entertainment tonight!
Great time, great people, great ice cream! Bring your friends!
Great choices with great service and a serving worth the money!!
Good fresh ice cream. Not crazy expensive either.
Delightful! (& service with a smile was like a cherry on the top too!!) 😀
Nice place, great customer service, very tasty soft serve. Clean.
Yummy! They heap up the ice cream! Come hungry :)
Yummy with great service!
THEY HAVE NON- DAIRY!!!! So many places do not.... Thank You.... Staff is great too!!
Always top notch service owners always on premises airways clean inside and out.
Amazing ice cream locally owned!
Possibly the best ice cream place
Generous ice cream portions. North of Target etc. On opposite side.
I was very pleased with the service, also you get your money worth .
Great food, great service! Popular place.
Black Rasberry Ice cream very yummy❣
Great place to meet and talk to people WITH ICE CREAM!
Keep smiling ladies, ice cream was delicious!
Excellent product and very favorable prices great job folks 👍👍
Cute little shop family enjoyed
Great place for ice cream!!!
YUM! Great service and delicious EVERYTHING.
Quick service and great ice cream
Love this new ice cream shop!
Fyi full buttermilk ice cream delicious
Plenty of options and great customer service
Nice, plenty of seats
Enjoyed it.. Very nice and clean
The best ice cream in cicero.
Best ice cream joint in Syracuse!!
Our favorite icecream spot!
Awesome Perrys ice cream.
Great soft ice cream!
Best variety in flavors in Syracuse.
Great service and ice cream
Excellent service, wonderful management, lovely place!
Great Ice Cream and customer service.
By far the best Ice Cream Shoppe!!
Friendly, great ice cream
The employees are very nice and friendly
This place is great a must visit and try 👍
Best Rootbeer float ever!
Very yummy ice cream !
Good prices. Nuce sizes
Tons of flavors and huge portions
Awesome day with my angels thanks scoops
Top quality. Decent prices.
Its just awesome
Amazing. Wonderful. Outstanding. Gloryious
Good icecream good entertainment
Best ice cream!!
Very good food and service
Excellent service an prices
Got a slushies mostly liquid
Something for everyone even the pup
Fun. Good ice cream.
Very nice
Good. Just a little grainy
Awesome! Huge scoops
Total reviews rating 4.8
199 Reviews for Scoops Ice Cream Shoppe 2023:
Review №1
2022-05-22Horrible service. You can easily stand in line for half an hour. Friday night we watched a couple order and wait at the window 15 minutes before getting their order. The ice cream is definitely good and you get a lot of it. They just take so long to get to you. There are other places nearby that are much more considerate of their customers.
Review №2
2022-06-09Watch out - asking for one scoop results in more than you were expecting! Excellent value for your dollar, large variety of flavors, and cheerful customer service. Our favorite ice cream shoppe!
Review №3
2022-06-26RUDE and disrespectful workers. Brought my father to get ice cream. We were the final customers in line and after they served the customers ahead of us they shut the window and placed the closed sign up without saying anything to us. My father was immediately disappointed and couldn’t understand why they closed. My father is an injured veteran and has a mental disability due to his time serving so this type of disappointment hit him differently than a typical person. Scoops—please emphasize to your workers the value of communication and respect. This is a business that I refuse to support.
Review №4
2022-06-22It was my first time at Scoops and the service was friendly and the quality and quantity was very good but I was the only one in line and I couldnt understand why it took so long to make 1 cone. After paying a 2nd attendant I had to get out of the way for a couple behind me. Oh!...and there was no one ahead of me. Im still scratching my head. How long should it take to make 1 cone?
Review №5
2022-06-25So. Much. Ice cream. The price is great for the amount you get. Its delicious. All around great ice cream place.
Review №6
2022-07-10The berry berry twist is awesome! Great selection. Good portions. Reasonable prices
Review №7
2019-07-19Great place. They even have indoor seating for when the weather is not really nice. I love the large selection of hard ice cream.
Review №8
2020-05-23Scoops is always delicious and one of the best ways to spend a summer night! Their staff is always so friendly and accommodating. They are doing a great job maintaining social distancing yet still providing excellent service and products! Great prices and the ice cream size is very generous. I love that Bob Barkers hot dogs are always on site too so you can truly make it a whole meal experience.
Review №9
2022-04-20The parking lot is a mine field of potholes. Doesnt look clean. Ice cream is less than average in flavor and made very messy. I will not be going back.
Review №10
2022-04-17Snickers sundae wasnt extraordinary as I thought it would be. My fault for not asking questions about what it is. However the service was fabulous.