Sears Hometown Store in Oneonta

Review №1

2022-05-04

Bought an expensive 3k Kenmore Fridge. Lasted 22 months. Store couldnt help. Sears parts direct took 3 weeks of trouble shooting, fridge had Whirlpool, Kemmore and LG parts. Never cooled again, sent for junk. Store was not helpful because there was no warranty. Bought a Maytag dishwasher. Stopped draining after 14 months, no extra warranty and store couldnt help. Did you know if you buy a warranty they have 12months from date of issue to come repair? No problem, just go 1 year without fridge.

Review №2

2022-05-09

Salesman didnt understand what I was referring to, 1 model stove came close to a BASIC, battery ignition for $6,200 - insane prices

Review №3

2021-02-17

Never like dealing with Sears. Overpriced and never have items in stock. Always have to have items delivered to my home. Update: After eight days for delivery, it was the wrong size belt. Now I will have to return and will be out of time and money. I will NEVER go through Sears again.

Review №4

2017-03-10

Had to get a lawn mower. The guy that helped us was very friendly and patient while my mother and i fussed with each other about what we wanted. He answered all the questions and offered alot of information and we found a great mower for the price range we had. I will definitely be going back.

Review №5

2021-03-31

Awesome, the girl was very helpful and we wish that we could get a store near us, we miss having a dependable store meet us

Review №6

2018-03-06

The service we experienced while we shopped there was awesome! So very nice,helpful,and experienced employees!! Definitely would go back of we lived closer! KUDOS to hometown Sears!!!! Thank you

Review №7

2020-05-23

Although we didnt buy anything because they didnt have exactly what we needed, we wish we could have to support this business. Very friendly, and good customer service.

Review №8

2017-06-30

Very disappointed! Try to buy Sears and local but it seems the ad and the local Sears in Oneanta (Hometown ) are two different things. We are washer and dryer shopping. The sale on the models we were looking at qre 397. And 497. The ad says any appliance purchase over 399. Free delivery but Sears Oneanta policy is Each Item has to be over 499. I called Sears offices not online sales. They said just so long as your purchase is over 399. it should be free delivery. Went back in to dicuss this with the the store owner was quite rude. So Oneanta has a May tag store also their delivery and instal (gas dryer) half the price of Sears delivery and the had no gas dryers in stock and they dont hook up. And May tag even services God forbid. A shame no wonder Sear is in danger business wise

Review №9

2018-05-19

This store is absolutely amazing. Each & every employee is wonderful and super helpful. I recommend this store with no hesitation.

Review №10

2021-03-03

No up selling.. Asked what I was looking for and found me the best price.. Thanks