Delivery
Yes
Security Plumbing and Heating Supply in Albany
Categories
Location on the map
Albany, Albany County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Service guarantee
Yes
Planning
Quick visit
Yes
Phone: +1 518-489-2554
Site: https://www.winsupplyinc.com/Loc...
Site: https://www.winsupplyinc.com/Loc...
Opening hours
- Monday:7AM–5PM
- Tuesday:7AM–5PM
- Wednesday:7AM–5PM
- Thursday:7AM–5PM
- Friday:7AM–5PM
- Saturday:Closed
- Sunday:Closed
Security Plumbing and Heating Supply in other cities:
Comments (31)
Barbara and her staff were so helpful and attentive. This showroom is really worth the trip! They show so much! One can actually come and try out bath tubs in an “event room”! They have robes! Their prices are good. I know I will be back again.
This place is a hidden gem. If you need any plumbing supply, this is the place. Selection is unreal and pricing is just a good as big box stores. The attendants there are also very friendly and helpful. Again- its a hidden gem!
This where the pros go for their stuff, for the rest of us, we can get some great advice the big stores cant deliver.
Stopped by quickly toward closing. Sales girl was excellent! So knowledgeable and not pushy! We will definitely be back.
I recently ordered an entire bathrooms worth of fixtures from Security. My salesperson, Jackie Wojtusik, was an absolute delight to work with. She was so knowledgeable and pleasant that it was an very positive experience.
Recommend security supply Schenectady for all your plumbing and heating needs
Great counter staff. All the plumbing and heating supplies you need.
Very helpful staff that knows their stuff.
It was EXCELLENT! Both Sarah in the showroom and Eric at the supply counter were both friendly and informative!
We love the shower door! It is modern and frameless which makes it easy to clean. Rosanne was very professional and helped us select the right shower door and recommend someone to install them as soon as the door was delivered.
Knowledgeable Parts staff was able to fix everything I needed
They design their building and put the mens room in the little tiny hallway where the women set, so when you open the bathroom door it stinks the whole hallway up where everyone sits at their desk oh, theyre not designing my building
Great selection of quality items...
Sara has been very helpful finding what want from the overwhelming options available there.
Naturally, on the hottest day of the year our central air stopped working. Being an older American Standard unit, parts were very difficult to find locally. In desperation I called Security Supply - Albany hoping there was a chance they would have comparable replacement parts. Kevin spent several minutes on the phone with me discussing what my options were, and that they had a “rescue motor“ in stock! Kevin’s knowledge ended up saving me a ton of money! It turns out all I needed was a capacitor. Unfortunately security supply didn’t have the specific capacitor I needed in stock, however Kevin’s expertise was very much appreciated and far exceeded the customer service I experienced from other places while searching. Thank you Security Supply!
Excellent service, had what I wanted
Informed & pleasant staff good selection to choose from
Plumber no longer needed.
Very helpful
Nightmare
Has what is needed.
Total reviews rating 4.2
31 Reviews for Security Plumbing and Heating Supply 2023:
Review №1
2022-07-23We had the misfortune to build during Covid. We are reasonable people, understanding that there are supply chain issues, however, we have yet to receive items that we ordered January 2021 to complete our house! Every time we call for any information on the status…radio silence. We just want an answers. Not a phone call or email is ever returned. I do not recommend working with this company or any of their sales people.We’ve given up on waiting for any answers at this point, but still patiently waiting for the remaining items.
Review №2
2022-06-30Ive been doing plumbing and heating since 1975 and Security Supply has always been been my# 1 go to Supply house. Whenever I need parts, they have them or theyll get them for me in a short period of time. Theyve always been terrific. ☆☆☆☆☆
Review №3
2021-12-21Came in for one item couldnt find it wasnt helped. When I finally asked their answer was put on a mask. Can I just cover? Just put on a mask for me will you!!There were others in there with face coverings so idk. There are lots of places that arent forcing me so Ill buy from them
Review №4
2022-03-13Security supply usually has what Im looking for. But not this time. Im looking for a stem for an old one handle faucet that goes on an old cast iron wall hung bathroom sink
Review №5
2021-07-27We wanted to purchase 5 hybrid water heaters for our rental property in Schenectady and this company wouldn’t take a credit card! They wanted a bank check only! I never heard of such a ridiculous demand! I would not recommend this company!!!
Review №6
2021-04-21I found the A.O.Smith natural gas water heater here at this location for my current home. I tried other retailers but they either were out of stock or didnt carry A.O.Smith.My buddy in my work office pointed me to this company to get an A.O.Smith water heater as a replacement heater for my previous home several years ago, which I was happy to get installed, with good results.
Review №7
2019-12-09Ive dealt with Security twice. Once by choice and once without realizing it.The first time was several years back when renovating a bathroom. They were all yess and very helpful when purchasing a counter and mirror set for our bathroom, but no one there ever checked the contractors measurements against what they were selling us and the mirrors (separate piece) did not fit. We left them new in the box but they would not accept them back or deal with us, forcing us to deal with another company they sourced them from. We ended up taking a loss and wasting a good deal of time dealing with this other company. Abysmal customer service.In the more recent incident, Security was used by a contractor we employed to source material, unknown to us. Had I know they were considering purchasing from Security I would have forbid it.The shower doors they gave us leaked and it has been over a year of run around, phone calls going unanswered, lack of call backs, excuses, and non-action from Security. Again they are basically trying to pan us off on third party contractors to fix it or referring us to another company. No one there takes responsibility and they have been difficult to deal with again.If it were possible to leave zero stars I would but you have to give a star to post a review. Buyer beware if you shop here.
Review №8
2018-09-12I purchased a Kohler Simplice Kitchen faucet from Security Plumbing & Heating several months ago. The staff was very accommodating, and stressed that there was a lifetime warranty. I eventually hired a plumber to install it. To my disappointment, I noticed it leaking from the on/off handle within a few days!!! I videotaped this. I had to pay my plumber to come back to take a look at it. He said that the new faucet was defective. He stated that hed contact Security Plumbing & Heating Supply in Albany, NY (whom he had recommended to me), and would replace the faucet. I hadnt heard back from him, so I contacted the store (sending the video). I asked them to honor their Lifetime warranty. They advised me that they are sending me a cartridge instead. I had paid $301.94 for this faucet, and have since paid $50 to pay a plumber to replace cartridge (the plumber even told me that he sees a lot of problems with Kohler products, and wont buy them)! I wont buy Kohler again. I was disappointed in Security Plumbing in not being more accommodating handling a complaint about a brand new faucet being defective.
Review №9
2018-04-14Great showroom. Large selection. Service was very friendly and helpful. Works with you for different ideas and budgets. Favorite of the several we have visited. Will be going back for almost everything.
Review №10
2019-12-11These guys refuse to stand behind their products. My plumber bought a zone control, which was bad out of the box. They refused to return it or even exchange it.Stay away from their horrible products.