Phone: +1 718-939-7900
Opening hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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Total reviews rating 4.4

142 Reviews for CubeSmart Self Storage 2023:

Review №1


Facility is secure, clean, and organize. Their processing and moving workflow is logical and efficient. Staff (Victor) is friendly, detail, knowledgeable, and honest. The only negative is the closing time for the hours of operation. But that is clearly communicated from the get go.

Review №2


I have rented storage units from different locations allover the US in my lifetime but never had such a good experience. The manager and young lady at front desk Melonie were very friendly and helpful. They took their time to explain everything I needed to know.I will recommend this place to everyone who is looking for good service and price compare to the other storage places in the area.Once again thank you and God bless you all.Chaudhry OmarUnit 6186

Review №3


I’m not one to leave reviews, but my recent experience warrants that. A special thanks to the front staff and especially Miguel. It has been a while since I’ve rented storage and Miguel guided me through the process and helped me understand my options.When moving, something usually goes wrong. Thankfully, Miguel went above and beyond to help me resolve a problem that could have cost additional money and time.Great customer service and customer support. Thanks for going the extra mile.

Review №4


Update: love this place. I have no complaints. The roads in the area suck and are bumpy but thats not their fault.Location is great, right by the Whitestone Expressway, but you might need GPS if youre not familiar with the area. Lots of space for loading/unloading, lots of carts, big elevator, everything is clean. I wish their access hours were a little later in the evening; they close at 630 each day, currently, but still 5 stars.

Review №5


Always clean, well lite, and ez access. Only complaint, there used to be tons of parking, but since you expanded so much, I found parking to be limited.Staff always pleasant and accommodating .

Review №6


Great place to store stuff. Victor and Melissa assisted me well with tour of the place/ options and rates. Very clean place. Discounted rates are always a great thing. Thanks guys!

Review №7


This place is great. They have a big parking lot. Its clean and bright. Victor was super helpful and nice, he showed me the different units and pricing. He was so patient. I came back on my moving day and Melissa helped me and she was the sweetest and helpful. You both are amazing.

Review №8


Tjader was great!! Super efficient and so down to earth. She was able to answer all our questions and set us up with a locker right away.

Review №9


The facility is clean and bright.I haven’t moved anything in yet but my experience in selecting a unit was excellent. The General Manager Melissa Maldonado was pleasant and helpful. She showed me a few units and was clear in her descriptions and suggestions.She was very patient with me. I wear hearing aids and have trouble understanding people when they are wearing masks. She spoke slowly and clearly to me.I’m sure I will continue to have good experiences at this location.

Review №10


Tjader was extremely helpful in showing us our options for spaces- I really appreciated her courtesy and professionalism- and grace under pressure (there was definitely a lot going on when we visited). The moving company (A Smart Move) this facility uses for their free move doesnt give me any confidence after reading the many (horrible) reviews, so the move in special isnt all its cracked up to be. I wouldnt trust A Smart Move to move rocks. Still, the CubeSmart facility is nice and clean and the staff is really helpful so, mostly a win.

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