Wheelchair-accessible entrance
Yes
Life Storage - Webster in Webster
Categories
Location on the map
Webster, Monroe County, New York, US
Accessibility
Phone: +1 585-787-1240
Site: https://www.lifestorage.com/stor...
Site: https://www.lifestorage.com/stor...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:9AM–1PM
Life Storage - Webster in other cities:
Comments (121)
Love the location always helpful and respectful
Very helpful folks. They helped our company with a couple of storage units the day after our initial call... Great service!
Ive rented 2 different spaces here for over 4 years. The Manager Mike has been here since I have and he always gone above and beyond for me!! Thank You! I will definitely be back if I ever need another storage unit.
Mike was awesome. Helped me out with a friendly smile.
We needed temporary storage during a renovation project and decided to check with LifeStorage in Webster. Im so glad we did! Mike was very helpful - he explained the options, took us to see different storage units, and helped us get the best price possible. The paperwork process was quick and simple. Storage is easily accessible and security is excellent.
Realized at the last minute I would need a storage unit and Mike was super helpful. Whole process was painless and the facility is nice and clean. Pricing is good. Had compared to some other climate controlled units and this one was competitive.
Always friendly and helpful, Mike is great as is all the staff, and we had stuff there for 4 years, with no issues, problems , or billing errors. I would recommend this location to anyone.
Mike made the whole experience so easy, I got into a rental within an hour of calling. Super happy can’t wait to do business with them!
I had the pleasure of working with Mike today. All I can say is that he totally went over and beyond for me. It was right after the snow storm we had and I was trying to get into my locker but couldn’t. He saw me trying to shovel my way into the locker on camera so came out and took the time to help me in the freezing cold until he was able to get my storage unit open. I told him I need access to my storage unit daily because I am a pharmaceutical rep and he said I should have my storage unit inside not outside. When I first came to sign up for my storage unit I had no option of inside or outside it was just outside so I didn’t even know the inside storage units were an option. I am assuming because they just didn’t have any availability. So Mike was very kind and was able to switch everything around for me to have my storage unit inside rather than outside and potentially worrying about dealing with the weather on a day to day bases. Not only this but he also saved me money. I was so thankful for his help I didn’t mind paying the extra $25 a month just because he had to put up with me. Heck he even offered to help move my stuff from one storage unit to another. I have to say I have worked in customer service all my life and Mike here is the definition of what customer service is and should be. You do not come across many people who do what Mike did for me. I am so thankful and I hope he is recognized as an employee. If there is anything else I can do to ensure he gets recognized please let me know.Also, I left some stuff in the old storage unit. I don’t need any of it but it was late when I finished everything so I can swing by tomorrow and throw it out for ya! Sorry about that!Thanks again for everything Mike! Even though I had a rough day, you made it so much better by your kindness and help! ☺️
I was very impressed with the staff and facilities at Life Storage on Creek St. Kara helped me quickly and easily set up my storage needs. The space was large, clean, and affordable. The facility is very secure. I will be recommending to all my friends and family!
Mike went out of his way to help me today. By going above and beyond my expectations he helped move my heavy items to my storage unit in his personal vehicle. He deserves a shot and a beer!
Mike was great! Super friendly and easy to talk to! Answered all my questions I had!! Great facility to rent from!
Mike was very helpful!
The storage facility is fantastic. I have a unit inside. It is very clean, well lit and the customer service is tremendous. I highly recommend this location.
Mike was great, always there to help with directions and information! Super friendly. Very nice place to store your things! Very satisfied!
You could not ask for better service or more reliable customer support! Both Dan and Kara offer a superior experience and both the security and quality of the units are above standard. I do business regularly with this location and have never been dissapointed. Rent with complete peace of mind. I know I do!
Mike is the best!!!!!! So helpful
Mike was friendly and very helpful! It was a smooth and easy process! Highly recommend.
Mr. LaRussa manages the unit really well and ensures quality service. Highly Recommend Life Storage of Webster.
We stopped in today to complete our paperwork and worked with Linda. She was extremely helpful and courteous. In our opinion, you have an amazing employee in Linda. Oh yeah, and facility is great too! :)
Over the past six years, Ive had both outside (standard garage-type) and inside (climate- controlled) storage units at this Creek Street location of Uncle Bobs Self Storage. As I vacate my most recent unit, an indoor 10 x 10 space which I have had for about two years, I am compelled to compliment the two employees, Tina and Armando. They made the entire experience pleasurable each time, from start to finish. The facility has appeared neat and clean every time I have been on site, which amounts to as many as several visits each month, during any of the four seasons. In addition, they have a comprehensively stocked main office, where I was able to purchase supplies and a secure-type lock. During each visit when I encountered either Armando or Tina, I was treated with the utmost courtesy and customer service. I cant say enough god things about the place and the people. Thank you, Uncle Bobs at Creek Street.Sincerely,Joe Paglia
Life Storage is AWESOME. Great management team, excellent customer service, really nice facilities, easy to reserve by calling in or going online, lots of storage options to suit every need. They go the extra mile every time!
Life storage was perfect for what we needed! Just even for a few months, Convenient, affordable monthly price, lots of room to store our stuff!! Thank you
Mike was such a help and was awesome to work with! 1000% would recommend!
Very clean! We needed temperature control for our piano. No humidity concerns, at all. Very affordable with 24 hour access. Would come back again, in a heartbeat.
Uncle Bobs on Creek Street in Webster, NY has been an essential part of cleaning out and organizing our house. They were friendly, fair and helpful. Tina the manager is on the ball and helpful. She is quick to respond to needs and has a can do attitude. I appreciated the experience.
Mike was amazing. Very helpful and accommodating. Highly recommend.
Just when I thought my day was going wrong in every way possible to the point where I was almost On the verge of giving up looking for storage I walked into this office Mike and Brittany turned my frown upside. They were very professional and patient with me. The place was clean and neat!! Thank you guys so much!!!!
Its always clean dry and the perfect temperature my only issue is the lighting being on a very short timer ... so i spend a lot of time walking back and forth in and out flapping my arms
Mike was very helpful explaining everything true asset to life storage and would recommend to anyone looking for a great storage place
Manager was beyond fantastic today helping me out! His facility was beyond clean and he was extremely helpful. Highly recommend!
Mike has been nothing but great to work with. Will only use this Life Storage location! Thanks Mike for being great to work with!
Mike is great 😊
Fast, easy paperwork and access. Mike was very professional and answered all my questions & concerns. Space was clean and ready to move in.
Mike the manager is awesome, great guy very accommodating easy to deal with.thx for everything Mike
Great place, only one around that is climate controlled and accepts package delivery also. Important when youre on the road a lot and need access to your stuff. friendly manager-Dan helped and made sure I was set to go and made it simple for me!!!
Mike is very nice and helpful. The place is amazing and clean.
Great people to work with. Very clean facility and the team is always willing to work with you. Great prices and deals. Highly recommend.
Mike is great! Super friendly and very helpful!
Mike was extremely helpful and made my experience very fast and simple.
Mike was fantastic and very knowledgeable. I would recommend friends to come rent from him.
Great place. Mike was Super Awesome! I really appreciate him.
Mike was wonderful. Great experience every time I use these guys.
Mike was super helpful in my selection process for storage units! I’ll be a customer for sure!
The service here is great!, Kara was super helpful and very informative . The facility was clean and very secure. Would definitely recommend it to my friends and family.
So Very Pleased with Mikes help!! I was trying to move a table that was too heavy, and he so Very Graciously Helped Me!!
Mike was incredibly helpful and great to work with! Highly recommend!!!
If you ever need storage this is the place to go. Units are well maintained, clean and secure. Both Tina and Armondo are assets to the business, always there to assist you. I would certainly do business there again.
Mikes the best !!!!
Mike is the best manager ever!! Give him a raise and a bonus. He deserves it!
It was a great experience. Easy to set up and start using a storage unit. Affordable. Great staff. Clean and great access.
Awesome. Customer support is the greatest. Mike and April are awesome. Thanks.
The staff goes out of your way to make sure your experience is the best it can be! Affordable, clean and great customer service!
Mikes great!
Had to come in a switch locker accounts and Mike was an absolute joy to work with!
Mike is such a sweet person very helpful awesome.
Great Service and wonderful staff. Armondo was very helpful and professional. Always polite and accommodating. Highly recommended!
Mike was a big help and help us understand how things works
Mike and the staff was very knowledgeable and helpful awesome experience renting there
Mike was very helpful. Great customer service!
Mike was so helphul. He made everything easy and fast.
They are great nice friendly , andThey work with you if you need to get out early !!!!
Thanks Mike you were a great help. Highly recommend.
Mike is always so peofessional and quick! Great guy!
Mike has great customer service and professionalism....satisified customer!
Mike was great! Really helpful and positive
Every experience Ive had, has been pleasant. They understand where ever you are in life.
Cleanest storage unit in town! Management is excellent. A+.
Mike is awesome, thanks for everything.
Mike was a very friendly and a great help 😊😊
Best service ever!!! Management we as amazing helping us with our move!!!
Stopped in and had an nice conversation with the staff. They were helpful and answered the few questions that I had.
Awesome staff, very friendly and helpful. Clean property. Would recommend
Mike was amazing and totally helpfull.
All things are great: location, service and personal. Kara was wonderful to work with.
I am stingy with my ratings, but the place was neat and clean, the people were very friendly and they even remembered my name the next visit.
Great customer service. The facility is in a good area as Well!
Store manager dan balewick & associate manager kara binsack are great representatives of Life Storage
Great service and very friendly customer representative.
Mike at Life Storage is always helpful and welcoming!
Great place. Mike was awesome.
Great staff, reasonable prices and extremely clean.
Mike is very helpful. Quick and easy
Very informative willing to help make the correct purchase
Thanks Mike, you made everything easy.
The best place and the nicest people and very helpful
Thank you for the information, Mike was very helpful.
Thanks for everything. You always go above and beyond.
The people here are super helpful!
Mike is awesome!
Mike is great!
Storage manager Mike LaRussa is awesome!
Thanks for all your help Mike.
Great place to store stuff Thanks!!
Nice size units and good security
Thanks for all the help Mike.
Great location and nice staff
Mike was great.
Mike was great
Top notch!
Thanks for all the help!
Thsnks for the info Mike.
Mike was great
Thanks Mike for the information.
Thanks for the info Mike.
The employees are great🔥
Great place!
Thanks Mike!!
Great place!
Storage auctions
Rome was great!
Total reviews rating 4.9
121 Reviews for Life Storage - Webster 2023:
Review №1
2022-04-03Mike is the absolute best! So helpful, such an amazing facility. 10000% use this storage unit facility!
Review №2
2022-02-14Awesome service and great staff. Mike went above and beyond to help me get into my unit today!!. Would def. recommend.
Review №3
2022-08-13The new manager Rome was very helpful and polite.
Review №4
2022-08-19Rome was great! Very helpful! Very personable!
Review №5
2021-04-20The manager Mike and his staff went above and beyond for me. I needed to move more supplies to my storage unit and they helped me make the arrangements I needed and Mike even gave me a hand unloading into my storage! This kind of customer service is unheard of and I really recommend that! I’ve been using Life Storage for a few years now and have always been responsive and helpful but today was incredible. Thanks!
Review №6
2021-05-14Only had the unit a couple of days, but the process so far has been fantastic and convenient! Its close to where Im staying, the spaces are large and clean, access is simple and the area feels secure. Mike, the manager, is stellar when it comes to customer service (he mentioned he used to be a teacher, it shows!) He was communicative, friendly, and very accommodating. Highly recommend this facility and what it has to offer.
Review №7
2022-08-13Lovely customer service, pleasure to work with!
Review №8
2020-10-15Extremely easy to reserve/setup. Mike the manager was knowledgeable and super informative with all my questions. Plus he has a sweet truck! This location came recommended by a friend and I see no reason for me to recommend it in the future!
Review №9
2020-07-30Great storage company! Couldn’t beat the price, quality, convenience, and more importantly the service provided by staff. Mike was a pleasure from start to finish! Very helpful and understanding. Highly recommend doing any/all moving business through Life Storage, specifically this location.
Review №10
2021-07-29Mike got a 5-star rating because even though Im one of his tenants hes always thorough and makes me feel like hes a brother from another mother