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Phone: +1 917-383-2029
Site: https://www.publicstorage.com/se...
Opening hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–5PM
  • Sunday:9:30AM–5PM
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Total reviews rating 4.8

199 Reviews for Public Storage 2023:

Review №1

2022-07-03

Phil is the MAN! Made the whole process super easy and helped me get a larger locker on the spot. Stoked to have found this place.

Review №2

2021-08-30

I have been a customer of Public Storage now for about 6 months. Im very surprised to find that the service here has actually surpassed my expectations. My experience in the past with other storage facilities was always good in the beginning to get you to be a paying customer. Then, the staff arent so friendly, arent so helpful and arent as accommodating. Public Storage here has been the opposite. Theyre more friendly, more helpful and exemplify what customer service means. The place is clean, quiet and of course the staff are the oil that runs the machine. Id like to thank Phil, Sam and all the the staff here for all your help and professionalism.

Review №3

2022-04-25

Hello my experience with Phil was phenomenal very well spoken paid attention to detail looked at me in the eyes when spoke to me offered me many many useful products and work with me to find me the best Deal available for my needs showed me multiple units double units gave me descriptions of different access points to the storage facility he made my decision the right one as I was on my way to a different storage facility thank you Phil very much

Review №4

2022-04-16

I went to the 4920 van dam street location in Queens and I had the most pleasant customer service with an employee named Phill, he answered all my concerns and questions about storage with a positive attitude even when I ask the same questions over and over.

Review №5

2022-04-26

Phil was tenacious in following up with me after my initial inquiry and explained everything thoroughly when I went to the location and rented. Very thorough & professional.

Review №6

2022-05-01

Phil was very helpful today. After a bit of confusion due to misinformation, he was able to help me get the situation sorted and even helped me get an even better unit.

Review №7

2022-05-30

Phil was incredibly helpful in getting the right size unit for me. Great service

Review №8

2022-03-18

Brittni did an excellent job pointing out the right size boxes for my space she was polite and friendly

Review №9

2021-05-25

Im relatively new here at Public Storage. I have to say that Im very impressed with my admission to Public Storage and the service I have received since then. From day one, my experience here has been exceptional. I know Phil, Lavette and another young man who are Customer Service Reps here. Phil set me up initially. He was so helpful and thorough. He was patient with all my questions, made the process smooth and showed me in person how many of the things work. This was a great start that has continued since. This facility has provided me with all the features I need in a self-storage place. Im happy here and attribute my satisfaction mostly to the staff of Public Storage.

Review №10

2021-04-10

Ive been a customer for 14 years and have had a first rate experience whenever Ive gone to this Public Storage - its so nice having the peace of mind knowing your belongings are taken care of and stored properly. I closed out my unit today because I dont need the space anymore, but was pleased to see upgrades around the facility, including new doors and locks. Carmen and Phil turned what wouldve otherwise been an unpleasant, logistically challenging couple hours into an example of fantastic customer service. Highly recommend to others looking for storage options in the city. Thank you!

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