Senke CNY Garage Door in East Syracuse
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East Syracuse, Onondaga County, New York, US
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Site: http://www.senkes.com/
- Monday:8AM–4:30PM
- Tuesday:8AM–4:30PM
- Wednesday:8AM–4:30PM
- Thursday:8AM–4:30PM
- Friday:8AM–4:30PM
- Saturday:Closed
- Sunday:Closed
Senke made the entire experience quick, easy, and an absolute pleasure! From calling to schedule a quote, receiving help selecting the right model of automatic door opener to best meet my needs, scheduling the installation, getting the opener installed, and paying the bill, the process was simple, efficient, and effective. Every member of the Senke team with whom I interacted was professional, knowledgeable, and respectful, while also being warm, human, and genuinely concerned with ensuring that I got exactly what I needed from them. I love working with family-owned businesses and my experience with Senke made it clear why they have remained successful across three generations. If you need a new garage door opener or door, Senke is the company to hire for the job!
Senkes repaired old garage doors and later installed 2 new garage doors at a previous home. Today, David was here at our new home and replaced broken springs and the drive gear in our opener. I cannot say enough about this business and have recommended them to friends who have also used their services. I feel completely confident in their work and integrity. Highly recommend this family business.
Several months ago Senke installed my garage doors. They are so professional and we knew we chose the right company. This morning I was rushing to the hospital to be with my husband in the ICU. I was probably distracted because, backing out of the garage, I heard a crash. After getting out the door wouldnt close...I clearly did something to it but had no time to investigate. I called Senke and explained it all to a lovely person who promised to do what she could to help me. Within minutes she called back to say a tech would be by and when I got home tonight it opened and closed perfectly. I will be forever grateful to this company for their understanding and dedication. I am wheelchair bound and it would have been very difficult for me to get in without their help. Thank you Senke for relieving a burden of stress and worry off of me. You guys were heroes for me today.
In our previous house,, we used Senke for repairs. We down sized 3 years ago and needed to replace the original 35 year old two car garage door and yesterday was the day of our appointment.Tim and Coby showed up a little early and I was able to watch them take apart my old door and opener and install new ones. Both men worked efficiently and in a coordinated manner. They took away the old door and opener. The new one looks great and works well. Thanks Senke!
Called for a quote for our company last year. Estimator came out was friendly and helpful. Said he would have someone forward the quote in a few days. Great experience as far as that. After a couple days a lady called stated they would not be able to provide a quote that they cannot provide what we are looking for (which was garage doors.) She seemed very abrasive over the phone not sure why or what happened and they would not offer an explanation. I thought that was very odd and unprofessional since I chose them due to hearing so many great reviews. In the end we ended up choosing a different company and had great customer service and friendliness from the other company.
Called Senke to get my garage door opener bracket re-attached to the door and it was an overall great experience. They re-attached the bracket, adjusted and lubricated the track so the door opens much smoother than it used to, and securely re-mounted the photo eyes at the bottom that used to constantly get knocked off. Tim the service tech was very pleasant, even with my kids trying their hardest to distract him. Overall great experience and would definitely call again in the future. Very reasonably priced as well.
HO HUM.....Just another 5 star review.Had an issue and called Senke based on reviews Ive read. Tim was here promptly. Very outgoing and explained what he was doing as he went along.Took him about 20 minutes to correct the issue. Charge was very reasonable and I could not be more pleased.
Great job Senkes !- The woman who answered the phone was pleasant and patient with my questions.- You arrived as scheduled.- Your door technicians were personable and courteous.- Even though i have an older door... No one tried to talk me into anything other than what was needed to replace the springs.- Fairly priced- When the time comes to replace the door , Senke is tops on my list.
Matt Curley - I am sorry you feel you had a bad experience with our company. We are a family owned business and we pride ourselves on our customer service. Weve been in business over 40 years, and we do our best to do the best job possible. I dont have your name in our system so I dont know the circumstances of your experience. I hope if there is a problem that you will contact our company so that we might be able to fix it.
Total reviews rating 4.8
52 Reviews for Senke CNY Garage Door 2023:
Review №1
2022-02-14I have been doing business with Senke’s for more than 20 years. Have never had a question or complaint. Today Tom Young came, by himself, worked unceasingly for eight hours in single digit temperatures and flawlessly installed three 8 x 8 insulated doors. Great job! Left the garage clean and removed all remnants of the previous doors and reconnected the three openers,too. Fantastic company and people,too
Review №2
2022-02-16I purchased 2 garage doors from Senke. The entire process was very easy and was handled very professionally by their team. The installation team did an excellent job and were very thorough. I highly recommend them!
Review №3
2022-05-12I called because my garage door wouldnt open, its an older door. They were able to come within a few days. When the person looked at the door/opener he knew immediately what was broken and had it fixed quickly. The door opens and closes so much better now. The price was extremely reasonable. Highly recommend.
Review №4
2021-01-06A spring snapped, I did some research then called Senke. The gal I talked to was polite and listened while I explained our issue. She told me the cost, which was less expensive than other places I had called, and she was very sweet. I decide to go with them even though they were a few days out. Colby arrived between the two hour time frame. I pointed to the broken spring and he said ‘self explanatory’ and he went to work. He was respectful, professional, and efficient. It took 40 minutes from the time he got here and left. Much appreciation for such a great company to choose from and one that offers military discount. Any other issues and I know who we’ll call! Thank you Senke!
Review №5
2022-07-26I called yesterday and David came today. He replaced a broken cable and installed new springs. This company has the most professional, skillful and personable workers possible. This is an A1 company that I have used before. Would highly recommend them.
Review №6
2022-07-18I cant remember the installers name but he was excellent. Good products, good service and good price. Highly recommended 👌
Review №7
2021-12-13Senke Was great to work with. They were fast calling me back and setting up an appointment. Chris came today and installed 2 door openers for me with no issues at all. He was very polite and did a great job. Couldnt be happier.
Review №8
2022-01-10Second time weve used Senke. Adam, the installation guru, did a fantastic job. He was efficient, knowledgeable, and friendly. Although COVID slowed down the process to get the doors, the end result was just what we wanted.
Review №9
2022-01-12Thank YOU, Adam, for the efficient and expert installation of my garage doors. I appreciate your professionalism as well as your pleasant demeanor. The doors look great. AND YOU DID THIS INSTALLATION IN VERY COLD WEATHER!! ... IMPRESSIVE.
Review №10
2022-02-15Had my new door installed today! Tim did an amazing job! Love the quality and customer service! Thank you so much Senke!