Sensible Car Rental in Brooklyn
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Brooklyn, Kings County, New York, US
Site: http://www.sensiblecarrentalbkly...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–1PM
- Saturday:Closed
- Sunday:8AM–1PM
Sensible Car Rental in other cities:
After so many vehicle rentals, I have finally find the right place. The service is excellent and most important is the price. They are always below other car rental companies prices. I feel very welcome when I walk in the place and that is also important to me.Edmond E.
Sensible Car Rental is the sensible choice for anyone renting a car in Brooklyn. At Sensible its an in and out process, swift and efficient. Their cars are decent, the staff friendly and businesslike. Definitely recommended.P.S. The sale rep upgraded me from a small to full without me having to ask!
**BE WARE** this is the first and last and worst experience I ever had with a car rental and Ive been renting cars almost 3times a month for the past 10 years all over the U.S. I had an urgent need for a car on Sunday morning and they were a few blocks away from me. I got the car at noon since they close at 1:00 pm. It was 2011 Corolla with huge dents and bumps and scratches from all sides even the front bumper was hanging on a thread. I saw it after signing the docs. I asked them to change it but they said they dont have any other cars and they said theyll give me a discount. I thought OK and took my elderly parents to where they wanted. Driving this care was miserable at best. It was shaking like vibrator over 30 mi/hr and I was really worried about mine and my patents safety along with everyone on the road. After a slow and painful trip to upstate we can back around 7:00 pm logging 140 mi of torture and weired smell. I parked the car and woke up Monday went to work and left early to catch them before they close at 6:00. Got there at 5:15pm and they charged me $110 for 2 days claiming my time expires on the minute after 24 hours. Ive never seen this anywhere else, and last time I paid that much I had a 2015 camaro with unlimited miles and all insurance included. They refused to give the discount they promised earlier (acted like they never did) or show any courtesy and kept arguing that i should have brought it before noon. I have a job. After a long argument I had them stamp the return on my receipt and called my cc vendor to hold off the payment. I have receipts from all major car rentals and I always get charged by the date not the time. But they probably treated me this way because of racial profiling. Be ware stay safe.
The car they rented me had nasty stuff all over the seats and wet. If you have issues with your rental and if you call, they’ll hang up the phone. Also when you rented a car from them, never register to PA toll by plate or EZ pass with the rental license plate. They refuse the responsibility if another renter used the same car, and you get charged.For response to the owners comment: I called him to ask the proof of rental that someone else has rented a car HSH2272 on March 2019 so I can send the proof to PA toll by plate that another renter is responsible for the toll. The owner just hanged up the phone.
Total reviews rating 4.6
105 Reviews for Sensible Car Rental 2023:
Review №1
2022-03-09Real good experience at this car rental. Very good service and quick.Took me exactly 3 minutes from when I walked in until I drove off with the rental. Was first offered a Nissan Sentra, but did not fit my needs so they immediately over something better and helped me with what was needed.Best
Review №2
2021-03-12This is my second time renting from this Brooklyn location and each time it has been a great experience. I have rented a mini-van and cargo van without any surprises upon returning it. No hidden fees. Plus, this is the most inexpensive extra mileage cost in the city. Believe me, I have rented a lot of trucks. I initially took a chance with this company, because I never heard of them before and now that I know how they operate, I will continue to come back!
Review №3
2015-06-29The following is based on my personal experience with Sensible Car Rental. I am in no way paid, or affiliated with this company or any of its employees. I am simply writing this because of my pleasant hassle-free experience with them. My wife called a few days in advance to reserve a van. The day of the van rental it took about 15 minutes or less and we were on the road. Van was in excellent condition, clean, up to date model. Really good customer service and reasonably priced. More blessings and success to this fine company. As you can see, the reviews speak for itself. Thank you Sensible Car Rental! Well definitely be returning customers.
Review №4
2020-04-26Great people pleasure to deal with.. I have rented several times from them never an issue never any problem at all-reservations were always met - car cleaned and waiting for you when you arrive..and they very reasonable with there pricing.
Review №5
2020-06-17Great to have this car rental in my neighborhood. From customer service to their cars, this place stands out. The price options are all reasonable and their terms conditions are straightforward unlike other car rentals.
Review №6
2015-02-27It was a good experience. Rented a car for 2 days. It was a fast and easy transition to getting the car. Prices are reasonable. Car condition was decent. I didnt over charge for anything and included a toll fee that I had to pay for without any extra charges. Will definitely go back again.
Review №7
2022-02-09Great service. Reliable and best prices
Review №8
2016-06-03I strongly recommend Sensible for your car rental needs. They are professional, friendly, honest, all their cars are clean and in great condition, and lastly, I loved the personal service one gets there. Since its not a conglomerate one doesnt get lost in a corporate quagmire or have to deal with terrible customer service.
Review №9
2016-06-09My boyfriend and I rented a car last minute for memorial day weekend and received prompt professional attention, a brand new car and a great price! We had a wonderful weekend thanks to the guys at Sensible! We already have a reservation for next weekend!
Review №10
2021-07-20Called they said they have a car, came here and suddenly they dont. Wasted my time going there. During a call he asked until what time I was going to rent, i said same day until their closing time he said ok.