Servientrega New York in Jackson Heights
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Jackson Heights, Queens County, New York, US
Site: http://servientrega.us/
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:9AM–6PM
- Sunday:Closed
IF THERE WERE 0 STARS, THAT WOULD BE MY RATING!Since September 21, I placed a package for Colombia and I was supposed to arrive this week in Cartagena, but what a surprise that it took me on Thursday, October 7, when I asked the agency where I sent it in West New York, New Jersey, when I they reported that the package was still in Florida. Three weeks and the package has not left the US. What a lack of respect and responsibility towards customers. For the first time I use this service thinking that it was good and out of laziness to go to place it where I always go (JV Cargo), and what a big mess I have made. You call all the #Servbinetega branches in the US and they dont answer! I want my package or my money back! What a lousy service
Bad service, kill me calling all theTomorrow to get information about parcel shipments to Peru and no one ever answered the phone. Upon arriving after having traveled an hour they tell me that I cannot send the package to Peru since it is a special destination and I have to send everything with invoices and that they do not answer the phone because they are too busy ...
I sent a box on December 15 of Christmas presents and on February 15 they called me saying that the box was lost. That disappeared in Bogota. Ahhh ??? How can you send boxes again here if they get lost? And they call saying they will give me only 100 of the insurance. Never again here.
It is a very special place for every Colombian, from here you can send money and merchandise, the business is attended by Colombians of course, the schedules are very flexible. I use money transfers and I can send them to a person or to my Bancolombia account, its great. It is very close to the train station so getting there is very easy
WARNINGWhat a terrible service, we have come to make a payment from a GAP credit card and the lady does not feel like doing her job and makes the transaction for a lower amount than indicated on the invoice that was given to her.I come from Colombia and the service is supposed to be better because of the consumer laws in New York but they have a terrible quality and a non-existent customer service.Please avoid.
A bad service, I used to send my boxes by Jackson Heights servant and I never had problems, but in July 2016 I sent a box and just the things that were new and boxed never reached the destination, I lost some secret Victoria products and an electric shaver, what a coincidence that only new things disappeared and that they themselves packed. What a shame that for employees so that such a good company loses prestige.
EXELLENT ... Servientrega in his Queens office was a very pleasant experience for me, the people who work in that office made me feel like I was an extremely important person for them, something that they showed me with the good treatment that I offered, being the first time and only to send two small packages, Mr. Nicolás, the manager of the store and the young woman who attended me if I remember correctly was called Lucy were excellent people, in addition the package I sent to Colombia arrived with three days of anticipation thanks to servientrega and his staff for the good service they gave me, God bless you.Att. Jose Hernandez
Total reviews rating 4.1
95 Reviews for Servientrega New York 2023:
Review №1
2022-05-13Excellent service and delivered as promisedI sent a 40” Smart TV to Guadalajara de Buga (Valle del Cauca) two months ago. My mother received it as promised in two weeks. I was very worried that the TV could break during the shipment. I wrapped it around with very good packaging and fragile tape. My parents received it in excellent condition. I am sending another TV for father’s day. Thank you so much. I think the service has been improving overtime in comparison of 14 years ago when I had a bad experience sending documents that I needed them to arrive within a certain period of time. I am glad to return, and know that I can recommend the service to my friends in Jackson Heights.
Review №2
2022-04-05So far so good. I used them twice from Queens, NY to Cartagena, Colombia. First time I sent 4 ceiling fans and the second time a huge box with all type of goodies. Both time everything was delivered within 2 weeks to the intended party. Im impressed by that company, they seem to be better than most shipping companies that service Latin America... Excelente Servicio!** updated 4/4/22 ***3 weeks ago I sent a real heavy box to CTG, about 75lbs full of goodies. It got there safe and sound and a day or 2 before the promised date. It was my 3rd shipment and Im still very satisfied with this company. I just mailed another package today. Ill keep you posted on the results
Review №3
2021-09-15It took only one week to delivered my parcel from New York to Bogota, at reasonable shipping fee. But sorry for no answers to phone calls and messages asking Are you opening today?, on Labor Day and the day after. Next time I will go directly without asking though it is still at pandemic period. The staffs there are friendly and helpful.
Review №4
2022-01-18The customer service is excellent and the price I think is fair
Review №5
2022-02-22Good rates to send packages to Colombia.
Review №6
2020-07-11Very good place. A little pricey but u get door to door service on your deliveries. Good mannered and clean place. Never a problem with packages getting to their destination.
Review №7
2017-11-22They delivered my package way earlier than promised. Hope they keep doing an excellent job. Great customer service so far!
Review №8
2021-12-04In this place scare you because they just talking about money and more money , look for another place
Review №9
2021-04-26Nice service, reasonable price and delivered in 5 days, over seas. Intact!
Review №10
2021-12-07Its called and nobody answersSe llama y nadie responde