Shade Tree Auto Inc. in Ithaca

Review №1

2022-05-24

Very satisfied and highly recommended! Jack is a true professional, and will do his best to accommodate any special requests. Honest and earnest about the services provided. Ill definitely come to Shade Tree Auto for other repairs!

Review №2

2022-05-13

This place isnt a real garage , they just pretend to be ,i wouldnt take my trycycle there to have them work on it .I took my 2007 volvo S80 there , it was out of their league

Review №3

2022-07-11

Great people to work with. Reasonable price, quick turn around on repairs. Highly recommend.

Review №4

2020-12-03

Great service!!!We were traveling in our motorhome and were running really hot. We called these guys in the evening, explained the problem and they said to bring it in the morning. I thought I’d have to drop it off for a while, which isn’t easy when you and your family are living in your vehicle. When I pulled in they went straight to work running tests. A new radiator was needed. They ordered the parts and said to bring it back the next morning. I got there pretty early but they were already going. I said that I was gonna Uber back to the campground and they said they would give me a ride. When they were done a few hours later, they came and picked me up. Great guys. The truck is running great, 3 weeks later. If I’m ever passing through, I’ll stop and say thanks again.P.S. If you do get stuck there, it’s the most picturesque mechanic shop I’ve ever seen.

Review №5

2020-01-07

I love this place. Its a family run business and Jack takes great care of us and our cars (Honda and Chrysler). The cost is always very reasonable and they have always called before doing any work to let me know what they will be doing. I trust them completely and have been very happy with the work theyve done on our cars.

Review №6

2022-02-15

The Be-All-End-All of BMW maintenance. My e46 is driving better today than it did back in 2003. Forza Shadetree

Review №7

2015-10-05

Recently paid $950 for an exhaust manifold replacement. There are oxygen sensors in that system. The engine light was never lit before bringing the car to them. Immediately after picking up the car an oxygen sensor engine code appeared and lit up the check engine light. They absolutely refused to fix the issue they caused. They charged me an additionally $190 just to investigate the issue they caused. Anyone here who gives this garage a good review is being duped. I have the knowledge and skills to do my own repairs and almost always do so. I chose to use them once for a job that needed a vehicle lift (which I do not own) and now I regret it. If youre so delighted with Shadetree its because youre not knowledgable enough to realize youre being ripped off. Of course they treat customers well when they will simply pay whatever bill they are told to pay. They never found the reason for the engine light being lit. So they cant even say if its their fault or not. I now have to pay another shop to diagnose the issue properly so my vehicle will run properly.

Review №8

2014-07-28

If you care about your car at all, Do Not take it here!!!!!! I have never written a review for anything before but I wish someone would have warned me about them before I spent literally most of my savings on poorly done repairs by them. I needed a new engine and they got the wrong one, charged me extra and then the head gasket broke 2 days later and even though I had a warrantee they charged me to fix their mistakes knowing I had no choice. Then I called every day for a week asking them for updates and begging them to call me before they did any more work and they just wet ahead and did it anyway leaving me with a bill close to $6000. No joke. My new mechanic has pointed out how lazy they were and I am still fixing problems caused by Shadetree. Luckily I was not hurt all the times my car broke down and I has to bring it back to them. So I just want to give a warning to people who really depend on their car and dont have thousands to spend on shoddy repairs. Please be careful!!

Review №9

2016-05-13

Do not go to Shade Tree if you care about your care. I took my car there. The car was not starting. John changed the exhust and battary and charged my 900 dollars. But the car was not starting again. I towed the car and took it to someone in Lansing. The guy removed the alarm system and solved the problem. John at Shade Tree just chose to change things that allowed him to make the most money. He did not care about fixing the car. It was a terrible experience.

Review №10

2012-06-22

We have been loyal customers of Shadetree Automotive for over 5 years and have never had a less than stellar experience. Wed gone to quite a few local mechanics for previous car repairs but after we found Shadetree, we never looked back. Not only does John and the team use common sense when they repair a vehicle, fixing what needs to be fixed and replacing parts only when necessary, they do not gouge their customers on labor or parts. From our experience owning various vehicles over the last 10 years, Shadetree Automotive is a unique entity in auto sales and repair. They stand behind the cars they sell and the work they do. No matter what kind of vehicle you have, foreign or domestic, you wont regret taking your business up the hill. Everyone is really nice and they even work on Saturday mornings! Shadetree cares about their customers and more importantly they treat us like they appreciate the opportunity to work on our cars each and every time. They wont do you wrong. 5 stars all day.