Sheesleys Sewer Service Inc in Elmira
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Elmira, Chemung County, New York, US
Site: http://www.sheesleys.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Sheesly’s was GREAT. We had a clog in our main drain from the house; they came out quickly, charged a flat rate, and got it done fast! Maybe 2 weeks later I noticed that the clog hadn’t been totally cleared, so I called up and they came out and fixed it on their bill! They had great attention to the customer and were pleasant to work with
I couldnt be more pleased with Sheesleys and their crew. They were professional, friendly, and genuinely cared about providing excellent service. They were here in a timely manner, respectful of our property, and educated me about the process and equipment along the way. I will definitely use Sheesleys again and recommend them to anyone in need of their services. Not all heroes wear capes. Thank you for everything!!!
The entire staff at Sheesleys are true professionals. They help you through a project that can be incredibly stressful. They showed up when they said they were going to and performed the repair in one day so that we can use the drains in the house again. The pipe was dug out, replaced and the dirt filled back in all within the same day. Thanks to Sheesleys for a job well done.
These guys went out of their way on one of the coldest days of the year.So kind and professional, from the person who first answered my distress call,who ended up calling out the boss ,who showed up on the site to roll up HIS sleeves, if thats what it took to get us the help we needed .What a crew and what a company.So grateful.
Sheesleys staff is top-notch. They respond quickly and handle all issues big and small. We recently had a leak in a sewer line and within a few days, they completed a large job. This involved digging up a sidewalk, making the repair, and replacing concrete. The guys are super nice, very knowledgeable, and give honest feedback. Thanks to all!
I have a purchased a home requiring repair. Sheesleys have been very professional. Work has been completed when they stated it would. They call to let you know they are coming. If you have questions, their employees are most helpful. I can pay over the phone. All in all its been a great experience.
Claimed to have performed inspection during a time system was shut down. Never received a call back to respond to complaint. Called again and was told equipment probably removed from septic tank and transported off site for testing. Nonsense. Paid for a service that was never provided and response is inexcusable. Homeowners and municipalities beware.
They arrived on the day they said they would and promptly hooked me to the sewer. There were a few bumps due to my house being odd, but they fixed what they needed and finished the job. They couldn’t finish completely due to an emergency, but I was kept informed and they came back as promised and finished and left the yard in better shape that I had thought it would be. Would definitely use them again if the need arose
The gentlemen that arrived were professional, courteous, and informative. All questions were answered. The work was done quickly and efficiently, and since a new septic tank cover was needed and requested, they completed the job and returned very quickly with the new cover.
Sheeshley’s does the annual service on my treatment system. During their recent visit, they discovered a potentially dangerous break in the electrical wiring. They told me about it, said they would have someone there the next day to fix it, and followed through on time. All of their folks I have talked to are courteous and professional.
Sheesley’s Sewer Service is a top notch company. Mike and his team are very professional and respond to your call with in 30 minutes. They go out of there way to ensure you have the best customer experience possible. There is nothing they cannot fix or repair. I recommend this company to anyone that has a sewer/septic issue or even if you need your driveway plowed. One Stop Shop!!!!!!!
Charlie and Chuck were great. They called when they were on the way, were personable and professional. They got the job done quickly and explained the problem to us. They also advised us of preventive measures that we can take to avoid future problems. We are very satisfied with their work and will recommend this company to family and friends. Thanks guys!
Two technicians from this company unclogged my drain in the bathroom sink. They removed the sink stopper that had stuff caught at the bottom which fixed the problem. They charged $162 for ~10 minutes job which is not a fair price. Wouldnt recommend this company. Outrageously expensive.
Sheesleyˋs has been a wonderful service for us. We trust them and their service has been professional and they have no problem with us being here while they service our septic system. A word of advice if a company will not let you be home or will not let you know when they are coming beware! We no longer feel we need to be home because we know our septic is being serviced properly. We are very fortunate to have Sheesleys and highly recommend them.
Top notch techs came to my house early!!! Had us up and running in moments. My septic had been a nightmare till I called sheesleys. Dont assume their expensive! They were more then fair to my family and genuinely cared about helping us get back to normal. These guys know more than my village water reclamation dept. Honestly not enough space to provide a accurate description of how great sheesleys treated us. Just take my word and find out for yourself. Best money Ive spent as a homeowner
Guys were nice and did excellent work repairing leaky gas lines. Felt taken advantage of $wise. Mike said it would cost $500 for repairs after walking through the property and seeing everything that was wrong. I replied thats fine. I was charged $680 with a less than believable explanation... Youre making money off your investment property, am I not allowed to make money too!?! Guys did excellent work, but I wouldnt take owner for his word.
I, too, was scammed by Sheesleys. They quoted a price of $523.80 to pump my tank (prior to selling) and then debited my credit card Yet, a week later, they sent me a second bill for an additional $167.40 (without seeking preapproval at the time of pumping, and after I had already paid). When I complained in writing to Sheesleys owner, I wasnt even given the courtesy of a reply. When I complained twice to the office staff, I was repeatedly told Mike would contact me and explain. I called 3+ times, before he finally did so. When he did, he claimed the quoted price was higher because they didnt know how big my tanks were DESPITE the fact that Sheesleys INSTALLED my Norweco system for $12,894.00 some years earlier! Therefore, how is it they were unaware of the size of the system considering they NOT ONLY installed it, BUT had pumped it out (and unclogged both tanks) just two years earlier for $363.50! Best part is, when I mentioned it to my closing attorney, I was told that this was not the first time they had had a complaint from a client about Sheesleys charging more than what was originally quoted.If I recall correctly, I have paid Sheesleys at least $15,000.00 since purchasing my home ten years ago. For them to lack the courtesy to put their customer first or at least negotiate with their customer, speaks volumes. There are a lot of good sewer service companies out there. Youre better off choosing one of them than taking a risk with this one.
We had issues with our toilet being clogged that we just couldnt clear ourselves. Sheesleys sent out their guys the same day I called and they were able to help. They didnt just accept that the job was done and leave. They were persistent and thorough and were able to remove the obstruction which turned out was a piece of plastic that had accidentally been dumped into the toilet. I highly recommend Sheesleys Sewer Service!
Sheesley is totally professional and during my whole problem kept me informed and gave me advice that turned out to be exactly what I needed to do.Then when I needed an estimate Mike was very fair and I knew families meant something to him and his company.thanx Sheeslys :))
Not only do they mark up the price of the parts used (I have this confirmed from the manager on voice recording) but they also charge the customer $15 for a vehicle usage fee. What company charges the customer a fee for them to drive to do the job? Not to mention a charge of $200/hr. Awful! Charged $600 to change a shower faucet handle & diverter
Expensive but very knowledgeable. My main issue is you have to wait for a person higher up to call you back and if you work and tell them your schedule they dont always have time yo call when you need them to, but I guess that also shows they are busy enough they dont have time to, so they must be pretty good at what they do.
From the start, dealing with Mike Cowanand Sandy, to the very end and completion of the job with Ron, Chuck, and Mike, it has been a + ++.Needing a total replacement of my main sewer line, I contacted Sheeslys Sewer Service.All parties involved were extremely courteous knowledgeable and professional.The job was done on time and to my total satisfaction.Kudos to Ron, who could operate the equipment with a raw egg between his hand and the joysticks!!My thanks to all involved on this job.
Total reviews rating 4.7
114 Reviews for Sheesleys Sewer Service Inc 2023:
Review №1
2022-06-28I am beyond happy with the service I experiences with this business. They were able to come AFTER HOURS and help us with a backed up septic issue. They came, explained the issue, and fixed everything within minutes. Definitely will do business with them again!
Review №2
2022-07-22Kind of pricey but the guys showed up, got right to work, they were super friendly and fast. They left the area looking better than they found it and even threw on a new cap to the pipe at no extra cost because the old one didnt come off easily which is half the reason I had to call them. 5 stars will call them again.
Review №3
2022-06-03They were prompt, on time, courteous and fast. Our issue was solved within a matter of minutes. We would definitely use Sheesleys again if need be.
Review №4
2022-06-11Sheesleys sent Sam and Zale to fix a clogged pipe. They were both friendly and professional. They found the problem and talked me through the issues as they fixed it. I would highly recommend them and Sheesleys for their great service they gave!
Review №5
2022-05-31They always answer the phone, they show up and they get the job done. No long phone queues, voicemail. When your toilet doesn’t flush or water is leaking that is worth a million dollars.
Review №6
2022-07-06They were easy to conract. Office staff was helpful and answered all my questions. The work was timely and thorough.
Review №7
2022-02-06We called Joe with an emergency on a SUNDAY and he drove 1.5 hours to get to our house. He and his staff were kind and professional and they worked incredibly hard to diagnose and repair the problem with our septic system. I cant say enough good things about their service!!!!!
Review №8
2022-04-06Had a great experience all around! Estimate and work done all in one day to allow us to open in a timely manner! Highly recommend!
Review №9
2022-05-05The men who, came to my house was friendly, and when to work fast, within 15 minutes they had the drain where was working, I give them 5 stars, a job well done.
Review №10
2021-12-14I called Sheeslys in the morning, and by 2pm they were at my home, despite every other place I called and had no same day appts. The two men that showed up were very professional, and even cleaned up the water mess that was created by the snake. It was not a lot but the fact that they made a point to do, was not overlooked. I would recommend using them for any of the services that they offer.