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Phone: +1 212-518-4355
Opening hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:10AM–6PM
  • Sunday:11AM–5PM
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Total reviews rating 3.2

64 Reviews for The UPS Store 2023:

Review №1


We had to go here twice during our NYC vacation. First time to drop off a rent the runway dress and the second time to send two suitcases home that we won’t need for the rest of our trip. Both visits we excellent. Staff was efficient and courteous.

Review №2


This is the friendliest, neighborhood UPS Ive ever been to. Thanks for your consistent great service and friendly staff. A refreshing experience compared to many of my post office visits 😉👍🏽👏🏽

Review №3


Ive been a customer of this location for years. My experience has been the same prior to the switch and after the switch to UPS. The staff is always friendly and my needs are always met. Keda in particular from day 1, have always gone above and beyond to help every time.

Review №4


I have been a customer of this store for years. Sundi and Keda are the reason why I continue to do business at this location. They are always patient, knowledgable and helpful. Whether there is one person in the store or a long line of people waiting, they always maintain an efficient, organized and easy going environment. So grateful for the services provided at this UPS location!

Review №5


I had 4 framed pieces of artwork, which were difficult to package. Sundi was super helpful, spent time trouble shooting to find the most cost effective way to ship to NM and took extra care packaging these fragile items. Thank you, you went above and beyond, everything made it undamaged.

Review №6


Sundi is amazing and first rate. The rating would be much much higher if this review were solely based on him. However I’m only able to stop by on the weekends when he’s not there. For months I’d ask the weekend staff if I had packages and they routinely said no. Thankfully I was able to go in Monday which was today and thank goodness Sundi was there. He took the time to look in just one location to find several packages I thought were lost - they had actually arrived SIX MONTHS AGO in December. If only he could work there seven days a week, which I know is unreasonable to ask of that good man.Sundi = 5 starsWeekend staff = 0 stars

Review №7


The staff at this UPS location is amazing - Sundhi in particular was extremely helpful. I had a large package with packing and timing constraints and he helped me with no issue - my experience was totally seamless - thank you!

Review №8


Lost $500 worth of keys. Luckily I put a tracker in the package so I could see they were lying about where the package was. DO NOT USE THIS STORE!

Review №9


The Keto, Sundi, and the entire team here are fantastic, client-centric, and motivated by being in service to the customer.

Review №10


The team at this shop went above and beyond to find a box that fit my item. They’re always really helpful.

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