ShopRite of New City in New City
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New City, Rockland County, New York, US
Site: https://www.shoprite.com/
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Good shoprite, so far all the employees have been very kind and helpful, the only thing that keeps me from giving a five star review is that there is rarely enough registers open, and the shelves are often bare, but that may be due to covid. Other than that, its a very nice place to shop.
This location can use a major facelift. The awning, freezers and decor are a mix of different decades. Lighting is poor. Produce area not inviting. It looks old when compared to West Nyack or even West Havestraw. It does get a plus for installing the self-serve check outs (only part that lets you know what’s year we’re living in).
Extremely dirty higher than the other ShopRite in their prices. Head cash share upfront extremely rude.I try not to go in there but needed to pick up something that was not perishable.It continues to amaze me how people are allowed to get away with the look of this store.
For the prices, this place gets 5 stars. Pretty good selection, always fresh, great prices, and the butcher in the meat department is always extremely helpful! Weve had some really great steaks from here that friends have raved about, at unbeatable prices. I like that ShopRite also has their own line of very affordable organic meat.
The place is filthy, water stains on the ceiling over the produce section, its old and they never have enough registers open. Its lacking in any of the conveniences most other grocery stores have, the deli looks sparse and questionable, the seafood section is all but obsolete and most of the staff...I just wont go there. Management is rude and cant be bothered helping anyone so I cant expect much from the people that work there. Ive gone there for 25 years and stopped because they obviously dont care about the store or their customers.
Nice enough store, but the clientele makes it an unpleasant experience. The privilege that people exhibit in this store makes me not want to shop there any longer. On my last visit, a gentleman behind me in line kept tapping the backs of my legs with his cart when he felt I should move up faster in the checkout line. Who does that?!
Not very well laid out, hard to find items on the shelves, very rude staff. When I asked 2 employees for help finding something; one brushed me off with an attitude of why are you bothering me? And the other told me the item was in the store if I look for it.The manager on duty was their saving grace for being friendly and helpful.
Lapin and I stopped by here to pick up some hot food for Bear Mountain. The store is spacious and clean. We have been to this location several times before and the staff is usually very friendly. There is a good selection with most of the sale items in stock with affordable pricing. I also like how they hot bar section with an area where you can actually sit and eat your food. The lines are always long but we try to keep our purchases small to speed through express line (but sometimes there is a wait here too).
As usual the store is messy. The cashier was too busy talking with cashier in the next lane not paying attention to the customer. Meaning us . the cashier in the other line had to tell her that we were waiting. She had her back to us when we walked up. Because she was talking to the other cashier. She practically thru the receipt at
They have been falling off a bit in the last couple years! They are just dropping products out of the blue, staples!I have had to take pics of empty shelf areas with scan codes to get them to reorder after months of no product. Other products are gone ,not to be found at this store any longer!Staff are great ,Store is clean,but something is wrong with product purchasing , Coffee Beans , Roses Lime juice to name a couple.
Terrible Service. I’ve been here numerous times and it is almost always the same. I have only ever had one cashier that was friendly, however most of the time the cashiers are extremely rude and unprofessional. There are hardly any cashiers to work the registers, resulting in very long lines. It is also very dirty compared to other Shoprites. This is the closest Shoprite to where I live, so I only go here if I need to get one or two things. However, I mostly go to the one in Pearl River now because of the friendlier and quicker service they provide.
The worst of all of the ShopRites, in my opinion.They often dont carry what the other stores do. The ice cream is usually melted, which doesnt work out well. The cashiers would rather be somewhere else. Its small and serves a purpose for the basics, but dont expect more than that.
Always seems to run out if things that have coupons/sales. Had coupons in future week in current week flyer. Bathrooms need cleaning. Need to remove expired items from shelf. I like ShopRite in general, but really wish this location would be comparable in standards from its other locations.
The store staff usually very friendly. Produce is always fresh although I think they might like to invest in more smart hand cleaning sites and supplies for use while customers are shopping? The florist is top notch in providing demonstration to wrap floral arrangements. And also the deli counter staff cut meats and a variety of cheeses down to the detail and there is good arrangement of side dishes. And the store has the most interesting vegetarian roll sandwiches and some also contain meat choices, with options available for the consumers.
Today I had a very bad experience at shop rite: I was in a rush, stopped at the store, thinking I was going to shop and get out in a decent amount of time, but that wasnt the case: they have moved the Goya frozen food from door 67 to door 1, and did not change the sign or indicated where the new location was, which made me waste a lot of my time!! But that wasnt all: when I got to register #11, the cashier needed a key to do some transaction for the customer in front of me, and even though she called for help many times, customer service took their sweet time to bring that key and that was another delay. I asked for the manager, and was told that person was on the second floor, watching what was going on and doing nothing about it. Judge by yourself what kind of experience I had at shop rite today!!
Not my favorite Shop Rite but decent nonetheless. Produce department is seemingly always out of stock of what Im looking for. The rest of the store is well stocked and the folks in the butcher department are helpful and outgoing. On my last visit, I witnessed a courtesy desk attendant giving an elderly woman a unnecessarily difficult time attempting to legitimately return an unused and unopened item with a receipt. I stepped in and with the interaction of the store manager, the woman was able to get her refund. Ridiculous obstinate behavior on the part of this employee. Anyway, good luck trying to find a shopping cart without serious wheel alignment issues, many of them are battered as if they participated in a demolition derby.
If youre in no rush and like to deal with the elderly, this is the place for you! They have great prices but thats where the fun ends. The aisles are too narrow, the average age of the shoppers there is probably around 70 and they have no clue how to drive their shopping carts. They just stop dead center in the aisle to look for items on the shelves. The leave their carts in the middle of the aisles and walk away. When youre finally done getting everything on your shopping list and maneuvering your cart like a taxi in midtown Manhattan during rush hour, you come to a dead stop at the minimally staffed registers with nobody packing your bags. Lucky for me the line I was waiting on had the register go down. I rolled my cart into the nearest aisle and went to Stop and Shop up Main street. I paid about $5.00 more for the same items but was in and out in less than ten minutes. If your time and sanity is worth more to you than saving a few bucks, steer clear of this store.
I think this is the best supermarket in Rockland County. The Stop & Shop in West Haverstraw always looks dirty and the ShopRite in Stony Point never has any registers open even during the busiest times of the day. Plus this particular Stop & Shop has plenty of self-checkouts among plenty of open Isles with cashiers. If youre near New City its worth going here.
Its really more like a 3.5 in comparison to the (4 star)produce section of the west nyack shoprite. (pearl river also is 4 stars) Yet I do find I have a better chance of finding popular items in new city. This could-be for a variety of reasons but nevertheless I found it to be true in my experiences.
Wont go there any.ore, go up to Garnerville or Stony Point. Its so old, dirty, owners dont care. They wont even fix the cracks and potholes in lot, not safe to walk there after dark! And when you tell them in the winter about the mounds of ice and unsafe especially for us older people, nothing is ever fone, not even going out to salt!
I buy Ben & Jerrys here (cheap!) and they always have those really unhealthy, arterial detonations called Core flavors. Yummedy yum! But seriously my beloved readers I have to disclose that my first job ever was as a paperboy for the Journal News. My second job was here. Yeah! At Shoprite. Since I disclosed my bias you can take this with your proverbial salt lick.Seriously though- Lowest prices and none of that self check out kaflooey that always makes me hate children. No wait that was my sordid upbringing. But I digress. I always freakin digress.Does Shoprite sell Lithium or Goofballs? Not sure but they have a great cereal aisle and even sell womens panties!
Total reviews rating 3.9
199 Reviews for ShopRite of New City 2023:
Review №1
2022-03-15The vegetables were particularly fresh today and they always have what Im looking for, the meat is always fresh. Im very satisfied with SR in New City.
Review №2
2022-01-16Mixed bag. Older store showing it’s age. Better prices than other nearby stores. Good variety of products. Occasional out of stock issues.
Review №3
2022-05-23Very unprofessional very nasty and racist told me to do self checkout when I had a full cart.Never have I experience such bad customer service.
Review №4
2021-07-08This ShopRite has great prices all the time, check out is always a one two three. I love their cleanliness. Always well organized too. Customer service are always will ing to go the extra mile. Parking always available never any problems.
Review №5
2022-05-26ShopRite has been my store for so many years. Since I lived in Brooklyn, this was the store.
Review №6
2021-09-06Quality here has dropped recently. Store isnt as clean as it used to be. Havent had the best of luck with the produce lately. The self check out is horrible and takes way too long to process. Ive started shopping elsewhere
Review №7
2021-05-13They only had 2 lanes open with cashiers and they were too long, one was for 20 items or less and the other one for the regular buyers. They also had the self check out ones but those are no good to us since we have a big family and our shopping cart it usually pretty full!!
Review №8
2021-08-03The store is very clean and organized. Unfortunately cashiers like Greta are very rude and unhappy with her job. My 11 year old placed a case of water on top of the belt. She was so nasty about it telling him to put it back in the cart because she was not going to lift it. Bad customer service.
Review №9
2021-01-23A bunch of heroes are working at this ShopRite. They work tirelessly to accommodate the shoppers.I travel a lot to Europe and Florida. But, there is no no other supermarket in the world for me like the New City ShopRite.Truly grateful for all the people that work there. They are absolutely the BEST!
Review №10
2021-07-11A very nice store for regular families that want variety and great quality food for their families and their always having great sales along with their already great prices and they have both generic products and name brands they have something for everyone and the people who work there are friendly and always happy to help just an all around great place to shop and work