Identifies as women-owned
Yes
Sleep Number in Lake Grove
Categories
Location on the map
Lake Grove, Suffolk County, New York, US
From the business
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Amenities
Wi-Fi
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 631-724-6070
Site: https://stores.sleepnumber.com/n...
Site: https://stores.sleepnumber.com/n...
Opening hours
- Monday:9AM–8PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:11AM–7PM
- Sunday:11AM–7PM
Sleep Number in other cities:
Comments (25)
Awful... You might as well flush a stack of Hundred down the toilet. I bought one and it is a hunk of memory foam dog scrap. I loathe this company and all it stands for! I am an enemy to sleep number and want my money back.. Hell I would even just settle the whole dispute if the can make the $3,000 dollars I still owe them disappear.. Never mind that I have already spent a couple of grand in payments.. oh and they Synchrony bank they use? Those fellas are bound to be under investigation soon for the predatory lending scheme they got going on..
That guy with the glasses in the front ..So rude I literally went in there to check out how the remote worked the bed. Not even me being in there for 1 minute was like please dont play with those as if Im a child. I just got up and left, and the sad part was that i was seriously seeking a new mattress. I have no problem taking my business elsewhere! Turned off!
Great Customer service. Al was amazing!!
Helpful very knowledgeable staff that surprisingly were not pushy... They actually educated me quite a lot about mattress materials and benefits...and even took the time to demo the different models...I ended up going home to think about it because the model set up the way I wanted was over 5 thousand dollars and was trying to figure out finances....in the meantime I did some research and ended up being quite shocked by their pricing compared to other brands similarly rated... I ended up not buying from them and bought a different brand which used compareable materials and was over 2 thousand less....and yes, that was with the motorized frame.
Dawn was super helpful and gave us an amazing bed buying experience.
Second sleep number bed. We love them. Also got to reconnect with high school idol, former Major League pitcher Don DeMola
Very upsetting experience, as soon as I was walking around looking the man in the store barked at me Dont play with those as I touched the bed. Take your business elsewhere if youre looking for mattresses
Al was the best, very helpful. Our third bed so far. Love them
12000 for a bed is crazy talk. Salesman was not very helpful and had some odor in the store that was pretty terrible.
The service was fantastic. He was extremely helpful.
Worst mattress ever so sorry I bought one
He would not let me walk in with my kids and we didnt even make it 5 feet through the door
Horrible bed sorry I bought one
Best Mattresses
Hmmmmm okay
Total reviews rating 3.6
25 Reviews for Sleep Number 2023:
Review №1
2022-06-23I have made my purchase about a year ago and wanted to wait before sharing the full experience.To start with, the store was very clean, well lit and had a comfortable feeling much like entering the showroom of a car dealership. I was approached by a salesperson fairly quickly and he immediately began with his questions of what I thought I wanted. I was escorted around the showroom and was allowed to sample many different types of mattresses and base options.I never felt pressured into a specific option or like in most cases a higher commissioned item. I was not rushed and the salesperson was very patient. He explained the differences in options, functions and price differences.At the end of the day, I made my selection and purchase and have been very happy so far. All except the price. These beds are definitely the Cadillac of beds so expect to pay more. Much more. I am still making payments however their finance was great and no interest for 5 years which, if I make the minimum payments, it will take that long. Hard to get a great nights sleep until that bill is paid off.
Review №2
2022-01-09Bob at the Lake Grove store was an amazing person to work with. Notice I said PERSON, not SALES PERSON because he was never trying to sell me, just educate me on the products and what would work best for my needs. He was patient with me and answered all of my questions and concerns and was not pushy at all, even thou he was alone in the store. His character reminded me of Ben from the movie “The Intern”. Highly recommended. Thank you Bob!!
Review №3
2022-03-31I visited this place because I wanted a new mattress. The sales rep was helpful and informative about my different options with the mattresses they have. Not the biggest fan of the return policy, but I can deal with it. I felt like they werent being flexible about the sale price. The sale ends on Apr 4, but I need 3 weeks to get the money for the mattress I want. I passed on this sale because I feel they werent willing to work with my financial situation.
Review №4
2022-02-25The sales person Al was very helpful and courteous, he wasnt pushy or overbearing he was informative and helped a lot in guiding us to the right purchase.
Review №5
2021-08-29The store was very nice and clean. Russell did a great job explaining all the mattress options and we found one that was perfect for us. It was a great experience overall.
Review №6
2020-08-23My husband and I went into this store with the intention of purchasing a new mattress but we were unsure of all the different features before entering. Upon entry we were immediately greeted by Dawn, who throughout our stay at the store was knowledgeable, caring, considerate and honest about the entire series and her own experiences with owning a sleep number. Overall the experience was fantastic and I cant wait for my new mattress to be delivered. From start to finish Dawn was a true professional! Thank you!
Review №7
2019-12-17My husband and I went into a Sleep Number bed store with an open mind. We new. I thing about the bed and wanted an education. Al, the store manager couldn’t have been more helpful. He was so calm, and kind, and he really believes in the product. He spent about an hour and a half with us, having us try out the beds, explaining how they are made. Now, they are expensive, that I understand, but we have bought two mattresses over the last 10 years. These were the top of the line mattresses and they didn’t last. They were at least 3000.00 each for King sized. So far we are happy with the mattress. We are still trying to get the perfect number adjustments, as with any mattress it takes a couple of days. We hope that this mattress will last longer than our others, especially if we can just replace parts of the mattress when they need to be replaced.
Review №8
2019-12-01The guy in the store is so rude to customers. If it wasnt for shane the representative I bought my bed from i wouldnt even consider a bed from sleep number thats how uncomfortable u feel when u walk in so this review for the store employee . No respect another person in the store asked a question twice. His response was i told u already. Thats when we all walked out. And most of the beds had stains on them
Review №9
2020-02-09We went there last year. I feel like the white elder guy who works there is a racist. He just kept staring at us, but not talking to us. like he was worried if we were gonna make some damages to the store. I just moved here and I was trynna buy some stuff cuz the store looks fancy. He made us so uncomfortable and we had to leave. Really disappointed.
Review №10
2019-09-08Don the salesman is rude, arrogant, disrespectful, unhelpful. Other reviewers here are complaining about him as well and Sleep Number says theyll share with management for review and training purposes but apparently nothing has changed. I now believe that the corporation itself shares some of the blame for this terrible experience I had today. They need to get their act together.