Smedford Carpet Cleaners in Medford
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Medford, Suffolk County, New York, US
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Site: https://www.carpetcleanersmedfor...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:8AM–8PM
At this point, Im confident that exceeding expectations is merely business as usual at Smedford Carpet Cleaners. They go above and beyond for me every time they clean my oriental rugs, and theyve demonstrated that they’re definitely the best in the area. Some friends and a few family members rely on this team as well.
Smedford Carpet Cleaners is beyond compare. They make the other rug cleaners I was hiring look wholly inadequate. They have all the tools and products needed to thoroughly clean a rug, and they use a state-of-the-art facility. If this isn’t a five-star company, I don’t know what is. I’ll be a customer of theirs for as long as their doors are open.
Now that I know about them, I never have to worry about my favorite Moroccan rug being unsightly. After they cleaned it, I had guests over, and it seemed like my guests couldnt help but compliment the Moroccan rug. Some of them even thought it was brand new! That should speak to this company’s work quality.
Along with the five stars, I need to give an A+ rating as well. These wool rug cleaning specialists are exceptional. Moreover, they’re very accommodating, and this is what sets them apart from the other rug cleaning services Ive used. Im going to be a Smedford Carpet Cleaners customer only from now on.
Right now, I’m over the moon, and thats because all my area rugs and runners are not just stain-free but germ-free as well. And the smell of dog has been removed from them as well. Their service quality is unparalleled, and clearly I hit the jackpot when I found them.
Hell will freeze over before they fail me. Since 2020, they’ve been my go-to heirloom rug cleaning experts. They cleaned my heirloom rugs, at my house no less, during the heigh of Covid, when all the other businesses refused to come inside. If this doesn’t show their reliability and commitment, I don’t know what could.
I have to admit it is my first time getting my carpets and rugs professionally cleaned so I was a bit hesitant and scared about it. I really did my research, looked for reviews online, and asked for referrals from people I know, and I finally decided on Smedford Carpet Cleaners. Good thing I made that choice. I never knew my house could get any cleaner than this!
So my kitchen sink was clogged and at night water started overflowing from it, when we wake up the entire first floor was flooded, the entire Wall to Wall carpet was wet. We had water damage, called you guys right away to repair my carpet, there was a whole group of techs at my house doing the work it was just wonderful, I felt that I receive the service that I paid for and more tbh, thank you guys you rock!
DO NOT USE THIS COMPANY. I called and made an appointment. They were scheduled to come to my house between 2 and 4. On the day of the appointment I left work early to be there in time. At 4, I called for a status update as I had not heard anything. I was placed on an extended hold, after which I was told there was some confusion as for the area where I live they wouldnt come without a $750 fee, and would not be able to make it today. Mind you I am 10 minutes away from the Medford location. When I asked to speak to a supervisor or manager I was told I could call back between 3 and 4 the next day and someone should be available. Honestly this was the worst customer service I have experienced in a long time and the owner should be embarrassed.
Charming, gentlemanly, intelligent, hard-working, accommodating—when I stop to think about all the adjectives that describe these guys well, I realize that I could go on and on. Just take my word for it when I say they are the best rug cleaners Ive ever used. The gold standard for sure.
Total reviews rating 4.9
46 Reviews for Smedford Carpet Cleaners 2023:
Review №1
2022-01-24I can enjoy my rug’s lovely pattern again and I’m thrilled that I can. If this rug ever gets as dirty as it was—which I can’t see happening—I’m calling these rug cleaning pros. Even if it gets moderately dirty, I’m reaching out. Since I know they can make a rug look beautiful, they’ll always have a customer in me. You can count on that!
Review №2
2022-02-23Smedford Carpet Cleaners sent talented technicians to my home, and they made all my rugs spotless and sanitary. Couldnt be happier with the results they achieved. My rugs have never looked better. Its like they worked magic!
Review №3
2022-01-13From me they get five stars, but they really deserve 500. Easily! My rug is vibrant again and I have them alone to thank. You’d never know there was a huge, ugly stain in the middle. Incredible!
Review №4
2022-05-26I searched and searched for a good rug cleaning company, and eventually I figured I’d never find what I was looking for. But then my friend Roger told me about Smedford Carpet Cleaners, and now I can call this company one of my best discoveries ever with full confidence. They did everything that was necessary to make my rugs germ-free, dirt-free, grime-free, and fresh smelling, and it was a pleasant surprise when they got the rugs back quicker than I expected. Follow in my footsteps and hire these professional rug cleaners. They’re the best around for sure.
Review №5
2022-05-22When I purchased this Norwegian rug at an auction, I knew all it needed was some minor restoration work and a thorough cleaning. I got both from Smedford Carpet Cleaners and I’m thrilled they were able to achieve best-in-class results for a wonderfully low price. Five stars all the way!
Review №6
2022-02-28They didnt charge a lot to perform a comprehensive Turkish rug cleaning service, and the cleaning specialists they sent were quite friendly and really helpful. By helpful, I mean they gave me rug maintenance tips after they were done with cleaning so I wont need cleaning as often. Loved that!
Review №7
2022-07-08In several respects, Smedford Carpet Cleaners is vastly different from the rug cleaning team I was using prior. The last service I had with them was one I won’t forget. They bent over backwards to get the job done quicker than I expected, and because they did this I was able to get back to my clients quickly and without having to rush the rug cleaners. Im so satisfied.
Review №8
2022-06-12Don’t waste money with subpar rug cleaners. I was doing this for so long and I still feel like a fool. Oh well! The important thing is that my rugs will never be too dirty again, and that’s because Smedford Carpet Cleaners cleans them twice a year, sometimes three times. They care about their workmanship, and I believe this is why it’s consistently impeccable. Stay golden!
Review №9
2022-06-07To get the best the rug cleaning industry has to offer, I go to these folks . They’re dependable, sought-after, and always able to help when I need their assistance. This review is long overdue. Should’ve written it years ago. Smedford Carpet Cleaners gives local businesses a good name.
Review №10
2022-07-02I didnt worry one bit the day Smedford Carpet Cleaners came to take my Turkish rugs away. I knew they would come back to me clean. They didnt fail me. In fact, they did much better than I expected. I guess the company I was using before them wasnt as good as I thought. I had no idea my Turkish rugs could look like this.