Sofia Medicine Cabinets Inc. in Freeport
Site: http://www.sofiamedicinecabinets...
- Monday:8AM–4:30PM
- Tuesday:8AM–4:30PM
- Wednesday:8AM–4:30PM
- Thursday:8AM–4:30PM
- Friday:8AM–4:30PM
- Saturday:Closed
- Sunday:Closed
The medicine cabinet from Sofia is the highlight of my bathroom renovation. It is great quality! I love the electric outlet inside and how easy it is to adjust the shelves. I got great advice from anyone I spoke to at Sofia. They were so helpful.
After the fiasco of purchasing and trying to gang 3 Kohler cabinets I was able to return them and thankfully I did! I then ordered the Sofia 45 triple door cabinets and could not be happier! It is a one-piece unit and easy to install. The cabinets come fully assembled with the beautiful thick glass shelves that are adjustable to your specific spacing. Their customer service is unreal. I called their main office headquarters to ask a question and I was transferred to the owner, George, who then explained, in detail everything I asked him. Thank you George!
Let me start by saying how professional Robert was to work with. Sofia cabinets are great products. My hinge broke one my medicine cabinet and he was quick to address the situation and is sending me out a replacement part. Again, would definitely recommend him and his products!
After looking around online trying to find the perfect cabinet for our bathroom remodel, we found Sofia at a local store. Their unique size offering makes the bathroom look larger and brighter. I especially love the mirrored interior and thick glass shelves. Our new cabinet shines!
One of the hinges on our cabinet broke and we were able to order new ones from Sofia . They arrived today.Not knowing what we were doing, we called Sofia and George spent over 38 minutes with us on the phone and was able to walk us through how to attach the replacement.This is excellent customer. George is knowledgeable and was patient with my husband and calmed my nervousness.Thank you.Jim and Donna Mercadante
If I could give zero I would. Ordered 2 of their medicine cabinets. They came with the wrong hardware. Then when I tried to report the issue I was told there was no way and I had to be wrong. I had to send them a picture to prove it. Then I noticed a defect in the mirror. Their response is it had to be from the way I handled them. Now they say they wont back it up and wont even work out a fair price for replacement doors. Dont buy from them if you like to deal with companies that back up their product and know the importance of customer service.
My wife and I purchased several Sofia cabinets from Frank Webb in Waterford (many thanks for all your assistance, Sharon!) and are very pleased with the purchase. The contractor finished work on our home today and we just love them. Don’t be fooled folks, just because you have heard of their competitor product does not mean they are better! Top quality product. Hooray for made in the USA!!!
My wife and I purchased one of the Sofia medicine chests from Davidson supply and we are very pleased with the quality of this product. It was on the pricier side but well worth it.
My contractor installed a beautiful Sofia medicine cabinet in my new bathroom just over a year ago. I needed a replacement piece, so took a chance calling them even though I expected the typical service Ive grown accustomed to with big box stores (none). Well someone answered the phone right away, understood my issue right away, and sent out a replacement part right away. I was floored at the exceptional service. Im a customer for life! Thank you!
Prior to ordering my cabinets, the customer service was kind and patient with all of my questions. High quality products! Love the options offered, having outlets inside the cabinet allows me to have more space on my counter so it’s less cluttered! I would give 10 stars if I could. You will not be disappointed!
Needed some replacement parts for a cabinet in a home we just purchased. Received an email reply in seconds with availability and price on the part we needed. Picked up in store next day. Bravo for Customer Service and the cabinet is really well made. Has stood up for 13 years in tip top shape. Being in the manufacturing industry I can see the difference in quality of this build compared to the Hope Depot made in china cabinets we previously owned.
I contacted Sofia Cabinets to find out where to get replacement hinges for a cabinet we bought in 2007. George and Robert were outstanding in working with me to get the perfect solution. They even took the time to work with me over the phone to ensure proper installation. Thanks
I have a BEAUTIFUL quality medicine cabinet by Sofia. I wished to add handles. George was quite accommodating and helpful. The workmanship is excellent. I highly recommend this business. Cecelia
Excellent craftsmanship, functional design and beautiful! This is NOT your grandmothers medicine cabinet. The support however, is a pleasant blast from the past in that they answer the phone live and are eager to help.
The medicine cabinet is beautiful. Top quality. In my opinion exceeds the quality of everything available. Many sizes to choose from including custom sizes. The lights in the mirror are the new whiter light. Just beautiful. The company was a please to deal with. I did 3 that we’re 40” tall. They’re fabulous!
Incredibly friendly and helpful customer service. They sent us a replacement hinge overnight and walked us through a repair over email. What a pleasant surprise to call a company and speak to an actual human being!
I originally went into the Ferguson store in Middletown, New Jersey looking for Robern cabinets but was stunned at the quality of the Sofia cabinets and ended up purchasing two of the LED lighted models and could not be happier. They were more than half the price and look absolutely gorgeous in our new bath!!!
Excellent workmanship. Quality product and looks it. Would buy Medicine cabinets again in a heartbeat. Unconditionally recommend. Priced fairly too.
When our medicine cabinet arrived without an installation kit, Sofia rep Robert made our expedited delivery of the kit with mirror side panels a reality. Thanks for making it possible!
My clips broke on my medicine cabinet. I emailed them and they answered very quickly & are sending me new chips! Great customer service
I had never heard of the Sofia brand prior to my contractors recommendation however we ultimately decided to use the manufacturer for several custom cabinets in our summer home and could not be happier with the quality.
Nice cabinet. But tbere is no install info on website or from the vendor. Cabinet will ha e to be onsite priorto closing the walls up to make sure you have everything in place. Also electric components are UL listed but tbe assembled unit is not. Low voltage lightning has a transformer that is actually inside the door. Not sure if you could actually replce it or the whole door. But a nice cabinet overall.
I bought 2 bathroom medicine cabinets with outlets. The cabinets are beautiful. I emailed with a question and they replied quickly with a phone call. I would recommended them.
George was very helpful in assisting me and my contractor in adjusting some of my doors that were not closing properly. He talked us through the process that quite frankly took away some of my stress from what has already been a tedious bathroom renovation.
Great quality product for the price. Beats similar items prices by 50% or more. Love the fact that the inside corners are square rather than curved like my old unit. Im sold!
Sofia medicine chests are beautifully crafted with a beautiful staff to ‘mirror’ them... Super helpful ...answered immediately... and all with a charming disposition not to mention my two mirrored medicine chests look and work fabulous
Outstanding customer service. Product quality cannot be beat. Very happy with my Medicine Cabinet.
Cabinets are great and the people at Sofia are very helpful, i needed a part they took great care of me.
Very responsive, professional work, and helped me troubleshoot my cabinets via email every step of the way
Had a problem with my hinges and was assisted by George , very patient and helpful. Excellent customer service!!!!!
High quality cabinet at a fair price.
Total reviews rating 4.8
41 Reviews for Sofia Medicine Cabinets Inc. 2023:
Review №1
2022-02-15I LOVE my Sofia Medicine Cabinets! We have them in all our bathrooms. They are beautiful as well as thoughtfully designed for use. The quality is solid and impeccable as we have had them for over 15 years. I would highly recommend them as the go-to source if you are adding or remodeling a bathroom to your home.
Review №2
2022-07-16We needed a small part on older model Sofia medicine cabinet. Robert - the director of operations - worked with us and sent the proper part. We received the part the next day. We can now continue to enjoy, and use, our mirrored door.We have three Sofia medicine cabinets in our bathrooms and love them all - great quality and design.Thank you Robert.
Review №3
2022-07-28I had a question about one of the Sofia medicine cabinets my contractor installed.I emailed my question to the Sofia website and received a response almost immediately from Robert who addressed the issue I was having.I love the cabinets and was very impressed with Roberts response and the speed at which he got back to me.Would definitely recommend this company and their products!
Review №4
2022-07-15I have a problem with one of the hinges on my medicine cabinet door. Turns out it isnt the hinge but the piece that mounts on the cabinet itself. I sent an email in the evening and found a quick response in the morning. Sofia is sending me a new piece. The response time is unbelievable!
Review №5
2022-03-09Create customer service . I would recommend to anyone to purchase from this company. One of the best customer service. Sofia Medicine Cabinets! They are beautiful as well as thoughtfully designed and made. Made in the USA.
Review №6
2021-04-06We have purchased two medicine cabinets from this manufacturer through Green Art Plumbing Supplies. We absolutely love their products. My son installed the cabinet and I was not happy with how snug the unit was next to the wall. This was because we only caught one beam. I called the owner and he gave me additional clips to use. Now, the cabinet is tight to the wall and will never move. My experience with this company was wonderful.
Review №7
2022-03-22Super company. And a super product. I called with a question. Robert was GREAT. He explained that it was a broken hinge. Within minutes he said to send contact info and they would send replacement. I forwarded the info and within minutes I received a text that the replacement was on its way. Customer service AAAAA++++++
Review №8
2022-07-21Wonderful customer service! Very impressed with the team at Sofia Cabinets- they were so responsive and helpful. Will definitely use their services again in the future!
Review №9
2021-06-08Needed a replacement door and hinges for an old existing Sofia medicine cabinet. Received a lot of personal and quick attention from Robert via email and phone. Reasonable prices and they even threw in a free door.I have had my medicine cabinet for years and love it. So well made. Would not hesitate to recommend their products.
Review №10
2022-07-28I called Robert about a cracked plate that held up my medicine cabinet door. He was very polite and quite informative about how to solve the problem. Thank You Robert!